DELPASO Car hire in Malaga

3.5
★★★★☆
(4459 reviews)

Las mejores ofertas de alquiler de coches en Malaga. Si esta buscando un coche de alquiler para visitar Malaga y la Costa del Sol, esta en el lugar adecuado. Somos una empresa de alquiler de coches en el aeropuerto de Malaga con numerosos anos de experiencia y con nuestra propia flota, nueva y en excelentes condiciones. No somos intermediarios, lo que significa que siempre tendra el mejor precio del mercado garantizado. Te trasladamos del aeropuerto a nuestras oficinas. El aeropuerto esta a menos de 5 minutos de nuestras oficinas. Una vez hayas llegado al aeropuerto, en la zona de llegadas encontraras un bus de cortesia que te llevara de forma gratuita a nuestras oficinas.

Working Hours

Monday 7 AM-11 PM
Tuesday 7 AM-11 PM
Wednesday 7 AM-11 PM
Thursday 7 AM-11 PM
Friday 7 AM-11 PM
Saturday 7 AM-11 PM
Sunday 7 AM-11 PM

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+34 952 17 20 34 delpasocarhire.com

Address

Av. de Velazquez, 290

29004 Malaga

Plus Code: MGFC+8V Malaga, Spain

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Inside

Inside

3.5
★★★★☆
4459 reviews

Rating Distribution

5 stars
2428 (54.5%)
4 stars
294 (6.6%)
3 stars
142 (3.2%)
2 stars
110 (2.5%)
1 star
1485 (33.3%)

Most Mentioned

malaga airport 95 international driving license 85 shuttle 72 boarding pass 30 initials 27 memes 25 first name 24 abbreviated 12 brexit 10 driving licence in the united kingdom 6
Featured Review
★★★★★
November 26, 2024
Original

I really like this company. It was my second time to rent a car here and I was happy. Good prices for so many days - I had full insurance and tank full/full. They pick you up with there shuttle bus at the airport. It was not easy to find the shuttle bus... but if you go out of the terminal and walk straight forward crossing the street you will find it.. and you can call them ;) The shuttle bus also brings you back to the airport when you bring back the car.

Featured Review
November 25, 2024
Original

Be careful!! They charged me 150EUR for ,,special cleaning" because there was a minor amount of sand in the car when we returned it. I've never experienced such a behavior with any other car rental provider. And they didn't warn us in advance. Absolute ripoff and shady business conduct.

Featured Review
November 16, 2024
Original

This is honestly the worst car rental company I've ever dealt with. The staff are incredibly rude and make you feel like you're bothering them just by asking questions. The cars are a disaster. Dirty, old, and smelled terrible, like it had been through a flood or something. It looked like they haven't cleaned or maintained their fleet in years. There's a reason Del Paso is so cheap: it's a trap. You'll regret every cent you saved. Spend a little more and rent from a proper company. Trust me, it's not worth the headache.

Featured Review
★★★★★
October 20, 2024
Original

Used Delpaso for our 7 day trip in Spain, no hassle car rental company had no issues and would definitely use again as would my family that also rented along with us for the same period

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Featured Review
October 6, 2024
Original

I rented a Seat Leon online some days ago and went to pick it up this morning, but upon arrival, I was informed that there were no Seat Leons available, and I was given a "superior" model instead--a Nissan Juke. I wasn't convinced that it was superior, and when I finally saw the car, it was clear that it was far from an upgrade. The vehicle, with registration number 4458 KVB, is over five and a half years old and feels incredibly worn inside. It's visibly aged, and I'm extremely disappointed with the condition of the car, especially since I rented it for over two weeks. This was my first time renting from DELPASO, and it will definitely be my last.

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2 found this helpful
Featured Review
★★★
October 5, 2024
Original

I have rented cars two times there. In my opinion, they try to maximize their margins in a no professional way. An extra insurance will be almost forced, and you will be intimidated. If you want to rent a car here, you have to take pictures and videos of every single detail of the car. Otherwise, at the return, you will proably have to pay for damage that was already there before you even got the car in the first place and who knows how many people could have already paid the same damage. I am disappointed, but I could try one last time to see if they cange some things, and in my opinion, professionally do business.

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2 found this helpful
Featured Review
September 15, 2024
Original

Very poor quality of car with high mileage, dirty no radio antenna stick shift cover damage ... poor facilities...high insurance extra cost...credit card tricks to push you to add covers... looks attractive but becomes more expensive than reputable companies...a real tourist trap... to avoid

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3 found this helpful
Featured Review
August 2, 2024
Original

What a pathetic show these cowboys run. I thought I'd rented a 5 door small car or similar? Of course at point of sale their rep was not interested in this,as I didn't want to take out their super insurance that I had from home for PS25 already? Instead I got a battered Fiat 500,that looked like it had just returned from the Paris to Dakar rally! I took 24 pictures and 2 videos of damage / marks on the car and upon returning it, 10 days, later the same rep went over it with a fine tooth comb,accusing us of damage that was already there. ( Do they get a bonus for not returning the EUR1500 deposit?) There were 3 other returning cars and not one of them was checked over? When the rep couldn't prove any of it he marched back to reception, with movements that would have graced any Flamenco, so I diligently flipped him "the bird" !! Just before we took their shuttle back to Malaga airport he came out with 3 others and told me I was banned from Delpaso for making gestures? Like I would ever rent from these cowboys again anyway? AVOID AT ALL COSTS

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10 found this helpful
★★★★★
Local Guide December 1, 2024
Original
Great service :) fast, hassle-free both picking up and returning the car. I recommend.
Translation
Obs uga wietna :) szybko, bezproblemowo zarowno odbior auta jak i zwrot. Polecam.
★★★★★
Local Guide December 1, 2024
Original
Excellent price, full coverage with insurance; fast, prompt, kind, all at the top
Translation
Ottimo prezzo copertura totale con lassicurazione ;veloci, rapidi,gentili tutto al top
December 1, 2024
Original
I got the hire through a 3rd party company and bought extra insurance to cover the excess. At the airport I got to the pickup desk. The guy said that he could not accept my credit card because it does not have my full name. I had another card from another bank but that was the same: initial & surname. I said that they must give me the car or a refund but neither was forthcoming. They said that I can have the car if I pay an extra 20 Euros per day. Strange how they are OK to charge the extra money to my credit card but it is not acceptable for their deposit block. I complained to Paypal and the response was that I had agreed to their T&Cs which say: A valid credit card in the first name and surname (no abbreviations) of the lead driver is required. I have asked a number of others but have not found anyone whose credit card has their FULL name. Obviously they add this clause to the T&Cs so that they can fleece people who end up having no other choice.
★★★★★
November 29, 2024
Original
★★★★★
Local Guide November 29, 2024
Original
Very handy formula: Full pack. Everything including price for rent, insurance, damage, theft. Of course, you dont always get a shiny new car.
Translation
Erg handige formule: Full pack. Alles inclusief prijs voor huur, verzekeringen, beschadigingen, diefstal. Je krijgt natuurlijk niet altijd een glimmende nieuwe auto.
★★★★★
November 29, 2024
Original
Great... super friendly staff Good performance. Top notch staff.. Near the airport.. I recommend
★★★★★
Local Guide November 28, 2024
Original
Inexpensive and good service.
November 26, 2024
Original
A horrible experience and treatment that leaves a lot to be desired, dont rent there, they will leave you stranded! Literal! Luckily I went to the rental company ENTERPRISE (its very close) and they solved the problem in 15 minutes, I rented the car and at a better price than with EL PASO. When I arrived at Malaga airport, all the clients of other rental companies were picked up by the minibus shuttle, except us who had to call and they arrived 20 minutes after 9:20 a.m. The investment was small, 40, but it amazes me that companies like this can operate without harm. Im going to file a formal complaint. In the end I couldnt rent either and they left me there to find a life DO NOT RENT HERE, ITS A LOTTERY. Thank you
Translation
Una experiencia horrible y un trato que deja mucho que desear, no alquileis alli, os dejaran tirados! Literal! Menos mal que acudi a la compania de alquiler ENTERPRISE (esta muy cerca) y me solucionaron el problema en 15 minutos, alquile el coche y a un mejor precio que con EL PASO. Cuando llegue al aeropuerto de Malaga, todos los clientes de otras companias de alquiler fueron recogidos por el minibus lanzadera, menos nosotros que tuvimos que llamar y llegaron 20 minutos despues 9,20h. La inversion fue pequena 40 pero me asombra, que empresas asi puedan operar sin perjudicios. Voy a poner una reclamacion formal.Al final tampoco pude alquilar y me dejaron alli mismo para que me buscara la vida . NO ALQUILEIS AQUI, ES UNA LOTERIA. Gracias
★★★★★
Local Guide November 26, 2024
Original
★★★★★
Local Guide November 26, 2024
Original
Easy and fast, good service and no prior deposit required. With transfer from the airport and also on the way back. So...great
Translation
Facil y rapido, buen servicio y sin necesidad de deposito previo. Con traslado desde el aeropuerto y tambien a la vuelta. Asi que...estupendo
Local Guide November 26, 2024
Original
The employee at the counter said we can block the excess / deposit on any type of card. A debit of course. But you said you had a credit card so it has to be that I said that I have a debit card and you just told me that you re able to block it on any type of card, including debit cards. He replied that yes, but I had said credit so it had to be credit. So instead I have to pay for their insurance that was 4 times the cost of the booking. Despite him saying it was completely possible to block on a debit card but then not allowing me to do so. Great scam to get you to pay for their extortionate insurance.
★★★★★
Local Guide November 25, 2024
Original
November 25, 2024
Original
They did not release the car even though the reservation was paid. Reservation via the Opodo website, which also cannot do anything and invents some unconscionable matters.
Translation
Nie wydali samochodu mimo op aconej rezerwacji. Rezerwacja przez stron Opodo ktora te nie potrafi nic zrobi i wymy la jakie nie stworzone sprawy.
Local Guide November 24, 2024
Original
The rudest customer representatives I have ever dealt with. They shout at you and rip papers out of your hands. Gustavo and Frederico. Saturday 9th of November at 9:00 in case they lied what their names were.
1 helpful
★★★★★
Local Guide November 24, 2024
Original
We were happy with the car and service. Cheap and good. Thx
1 helpful
Local Guide November 24, 2024
Original
Worst experience at a car rental. You pay for an advertised low rate and they find some techicality - however obscure such as your name on your credit card not exactly matching the name on your ID, or that your credit card will expire in the nex 5-months. Then you are stuck without a car (and your depisit gone) unless you pay them hundreds extra.
1 helpful
★★
Local Guide November 24, 2024
Original
Unreasonably stringent rules on what credit card they accept. They didn t accept my first card as it would expire within 6mo. Then they didn t accept my second card because it required a signature to hold 1500 on it. Sounded like they were making up rules as we went along so we had to pay the extra 65. Won t be back.
Local Guide November 24, 2024
Original
I don t recommend it, they communicate rudely and demand a credit card Better contact another company
★★★★★
November 24, 2024
Original
Very good customer service
★★★★★
Local Guide November 24, 2024
Original
Good company at fair prices ,and excellent customer service
November 24, 2024
Original
Avoid! Well-established scam for the deposit, they refuse credit cards (debit cards) so we cannot take a deposit (1200 ), the only solution is to pay 160 (non-refundable) to buy the deposit They only accept credit cards which are very rare on the market (you can check the mention on your card: Credit or Debit). So they lure us with low prices and in the end we end up paying 160 more Bad surprise We think we have credit cards because it is common parlance when we have debit cards.
Translation
A eviter ! Arnaque bien rodee pour la caution, ils refusent les CB (carte de debit) donc on ne peut pas prendre de caution (1200 ), la seule solution est de payer 160 (non-remboursable) pour acheter la caution Ils n acceptent que les cartes de credit qui sont tres rare sur le marche (vous pouvez verifier la mention sur votre carte : Credit ou Debit). Du coup ils nous attirent avec des tarifs bas et au final on se retrouve a payer 160 de plus Mauvaise surprise On croit posseder des cartes de credit car c est entrer dans le langage courant alors que nous avons des cartes de debit.
Local Guide November 24, 2024
Original
Hired via Volotea, paid in advance. They trick you when arriving a few minutes later when coming out of the plane arrival. Had to pay extra for insurance already paid and included. I did not want to pay so they paid extra. So they cancelled the rent and bo reimbursement. Staff is rude , cheeky, perky and are making fun laughing about the situation. Unprofesional company trying to make money by dishonest business practices.
Local Guide November 24, 2024
Original
DO NOT RENT HERE! Twice in one month Ive had problems with a rental car at DEL PASO, they have a lot of hidden rules that you have to read carefully in advance, otherwise you have to pay a fee or you dont get a rental car at all. In addition, last year I was there before the summer, so I had photo proof that the car had a scratch before we picked it up, but the employee demanded that we pay for it and we had to argue a lot before we were able to pay. Both times I have called Viber and been allowed to come there to rent a car instead, and they are much nicer in service and do not try to invent new damage to the cars.
Translation
IKKE LEI HER! To ganger pa en maned har jeg hatt problemer med leiebil hos DEL PASO, de har masse skjulte regler som du ma lese noye pa forhand, hvis ikke ma du betale gebyr eller du far ikke leiebil i det hele tatt. I tillegg forrige hang jeg var der for sommer sa hadde jeg bildebevis at bilen hadde ripe for vi hentet bilen, men hun ansatte krevde at vi skulle betale for det og vi matte krangle masse for vi slapp a betale. Begge gangene har jeg ringt Viber og fatt lov a komme dit a leie bil istedenfor, og de er mye hyggeligere pa service og prover ikke a finne pa nye skader pa bilene.
★★★★
Local Guide November 24, 2024
Original
November 24, 2024
Original
A bunch of swines . Late for picking up car so charged 200 euros more . Offered to drop us off back at the airport to find another company . Miles away from the airport . Update : called up soon after the first review saying they didn t like the first one and would be taking 600 euros from my account until I delete it . Seem like a lot too much hassle for the start of a holiday for me .
Local Guide November 24, 2024
Original
November 24, 2024
Original
Temperamental card machine that struggles with U.K. credit cards and aggressive man who shouted at us. Would definitely avoid!
1 helpful
November 24, 2024
Original
Dishonest and thieves: flee! 1- When collecting the car, the person who was supposed to give us the baby seat never came (while she was walking in the parking lot, she clearly did not want to work). We had to go get it ourselves from the washing workshop: the baby seats and maxicosy are defective and therefore dangerous! 2 - when returning the car, we forgot JBL wireless headphones in the front of the car: arrived at the airport, we called customer service who offered to have them brought back to us by the next driver. 5 minutes later, they called back saying that they supposedly found nothing in the car, according to the cleaning employee. Clearly he kept them for himself, and anyway, who can testify to the contrary? 3 - the concession is not at the airport: big waste of time and additional stress Result: cheaper but disastrous! Dont go there.
Translation
Malhonnetes et voleurs : fuyez ! 1- Lors du retrait de la voiture, la personne qui devait nous donner le siege pour bebe nest jamais venue (alors quelle se promenait sur le parking, elle navait clairement pas envie de travailler). Nous avons du aller le chercher nous meme dans latelier de lavage : les sieges bebe et maxicosy sont defectueux et donc dangereux ! 2 - lors du retour de la voiture, nous avons oublie des ecouteurs wireless JBL a lavant de la voiture : arrives a laeroport, nous appelons le service client qui nous propose de nous les faire ramener par le prochain chauffeur. 5 minutes apres, ils rappellent en disant quils nont soit disant rien trouve dans la voiture, selon lemploye de nettoyage. Clairement il les a garde pour lui, et de toute facon, qui pourra temoigner du contraire ? 3 - la concession nest pas a laeroport : grosse perte de temps et stress supplementaire Resultat : moins cher mais desastreux ! Ny allez pas.
1 helpful
November 17, 2024
Original
A very unpleasant experience. Having forgotten my physical drivers license, I presented a photo of the document, understanding that this would probably not be enough to rent a vehicle. Fortunately, my partner, who accompanied me, had all the necessary documents. So we asked to change the name of the reservation. This would have been possible for an extra charge of 138, a sum that we found excessive. After politely expressing our reservations on this subject, our interlocutor, a certain Gustavo, quickly adopted a haughty and condescending tone. When we asked him for the platform number to try to find an alternative solution, he suddenly told us that the name change option, even at 138, was no longer valid. When we asked who made this decision, he replied, proudly and arrogantly: Me! before leaving without trying to help us further. Fortunately, we were able to resolve the situation thanks to the platform and another rental company nearby, who was much more understanding. The attitude of this employee was derogatory and unacceptable. I strongly advise against this agency at Malaga airport, especially if you are hoping for a minimum of professionalism and empathy.
Translation
Une experience tres desagreable. Ayant oublie mon permis de conduire physique, j ai presente une photo du document, tout en comprenant que cela ne serait probablement pas suffisant pour louer un vehicule. Heureusement, ma partenaire, qui m accompagnait, disposait de tous les documents necessaires. Nous avons donc demande a changer le nom de la reservation. Cela aurait ete possible moyennant un supplement de 138 , une somme que nous avons trouvee excessive. Apres avoir exprime poliment nos reserves a ce sujet, notre interlocuteur, un certain Gustavo, a rapidement adopte un ton hautain et condescendant. Lorsque nous lui avons demande le numero de la plateforme pour tenter de trouver une solution alternative, il nous a soudain annonce que l option de changement de nom, meme a 138 , n etait plus valable. Quand nous avons demande qui prenait cette decision, il a repondu, de maniere fiere et arrogante : Moi ! avant de partir sans chercher a nous aider davantage. Heureusement, nous avons pu resoudre la situation grace a la plateforme et a un autre loueur a proximite, beaucoup plus comprehensif. L attitude de cet employe a ete desobligeante et inacceptable. Je deconseille fortement cette agence a Malaga aeroport , surtout si vous esperez un minimum de professionnalisme et d empathie.
★★★★★
Local Guide November 17, 2024
Original
Local Guide November 17, 2024
Original
DO NOT use this company, they are actively trying to find excuses to refuse to give you the car, of course without reimbursing the money. If you want to be scammed, go to DELPASO. If you want a car, go somewhere else.
★★★★★
November 17, 2024
Original
The best car rental!
★★★★
Local Guide November 17, 2024
Original
164 for a full tank of fuel to pay in addition to the rental is excessive!!!
Translation
164 le plein de carburant a payer en plus de la location cest abuse !!!
★★★★★
Local Guide November 17, 2024
Original
Super OK

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