Avis in Malaga

3.5
★★★★☆
(221 reviews)

En Avis ofrecemos coches estupendos en destinos extraordinarios para crear viajes mejores. Nos esforzamos por proporcionarles a nuestros clientes alquileres de coches y furgonetas segun sus condiciones, con reservas totalmente flexibles, una gama de vehiculos estandar y premium y nuestro sencillo servicio QuickPass, que permite ahorrar tiempo en el mostrador. Tambien ofrecemos varios productos adicionales, como Avis Inclusive, para ayudar a que tu alquiler se adapte perfectamente a tu proximo viaje.

Working Hours

Monday 8 AM-9:45 PM
Tuesday 8 AM-9:45 PM
Wednesday 8 AM-9:45 PM
Thursday 8 AM-9:45 PM
Friday 8 AM-9:45 PM
Saturday 8 AM-5:45 PM
Sunday 9 AM-8:45 PM

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+34 902 09 02 82 avis.es

Address

Oficina Cc Vialia Eeff Hall 2, C. Mendivil, 11, Parking -2

29002 Malaga

Plus Code: PH79+9P Malaga, Spain

Photo Gallery

Featured

Featured

Videos

Videos

Exterior

Exterior

Street View & 360deg

Street View & 360deg

By owner

By owner

3.5
★★★★☆
221 reviews

Rating Distribution

5 stars
116 (52.5%)
4 stars
21 (9.5%)
3 stars
14 (6.3%)
2 stars
8 (3.6%)
1 star
62 (28.1%)

Most Mentioned

train station 20 office 19 money 11 return 9 rental agreement 9 invoice 9 charged 8 gas 7 scammers 6 security deposit 5
Featured Review
★★★★★
October 5, 2024
Original

Great Avis location. We used it twice and both times we had incredible customer service with friendly and helpful staff. The location itself is convenient, and the rental car was new and clean. The fact you could drop the car after hours was also a plus. Definitely one of the best Avis locations we have used in Europe.

Featured Review
★★★★★
September 2, 2024
Original

Great staff, great service, competitive rate, nice new car! I recommend avis!

Featured Review
★★★★★
June 25, 2024
Original

Great service that saved our day. The employee Javier Santo really saved our day and was super helpful and professional and made our trip at ease. The whole team that was there (Javier Foureira as well as the woman who is their manager) were very sweet and thanks to their attitude and professionalism our whole rent a car process went at ease. They explained everything to us in detail and were available to resolve any doubts we had. I would highly recommend choosing this company and these people to help you with the process as it will make your trip and money worth it! Also, fiat cabrio is a big suggestion for the summer days in Malaga!

Featured Review
June 24, 2024
Original

They over charged me by 45 euro. They had explained to me that it wouldn't be more then 78 euro and then few days later it end up being 116 euro for 8 hours of rental.

Featured Review
★★★
April 30, 2024
Original

Friendly service, but a long waiting time at the office (almost an hour) despite having booked the car in advance. The adress found in the booking confirmation and Google Maps is also wrong, the office is actually inside the train station and not on Calle Mendivil 2.

Featured Review
March 6, 2024
Original

A complete scam. I dropped off my car overnight in the garage and left the keys without any issues. A few weeks later they send me an invoice for damage that didn't occur. Then a few more weeks later I get another invoice for some random charges. I don't even know what this second set of charges is! Highly recommend not renting from here or the train station location and dropping off here. I picked up there and dropped off at the airport. Insanely terrible scam artists

1 found this helpful
Featured Review
February 23, 2024
Original

Very poor experience after rental, a major charge is being claimed by Budget for damages we did not cause. No personal checks at car hand-over, no explanation that we should make detailed and good quality photos of the car (in a dimly lit garage) at pick-up and drop.

Featured Review
★★★★★
December 1, 2023
Original

Due to a change in our itinerary, we decided to rent a car for day trip to Ronda. This last minute decision had us heading to the train station in search of car rental agencies in the city of Malaga. There were 5 rental companies to choose from but we found Avis to be the one that best fitted our budget and needs. The staff was very helpful and explained everything in detail. We had no problem finding and picking up the car as well as returning it.

★★★★★
November 28, 2024
Original
The best place to rent a car in Malaga. Experience of 10 in every way; from Noelia, to Alejandro and Nieves, the entire team is super friendly, efficient and professional. The fleet of vehicles is always impeccable and new. I can only recommend them.
Translation
El mejor sitio para alquilar un coche en Malaga. Experiencia de 10 en todos los sentidos; desde Noelia, pasando por Alejandro o Nieves, todo el equipo es super amable, eficaz y profesional. La flota de vehiculos esta siempre impecable y nueva. No puedo mas que recomendarlos.
★★★★
November 1, 2024
Original
November 1, 2024
Original
I rented a vehicle from Avis from October 16, 2024 to October 20, 2024. When we picked up the vehicle, the employee was very friendly and explained the procedure to us very thoroughly. When the vehicle was returned on October 20, 2024, it was a disaster. The employee took the car keys and simply told me I could leave. After asking several times and demanding that he check the car and give me a certificate, the employee ran with me to the parking lot. On the way to the parking lot, the employee in the elevator told his colleague in Spanish that this dirty customer wanted me to check the car. For me, this behavior is very unprofessional and intolerable. The employee at pickup and drop off was not the same.
Translation
Ich habe vom 16.Okt.2024 bis am 20.Okt.2024 ein Fahrzeug bei Avis gemietet. Bei der Abholung des Fahrzeugs war der Mitarbeiter sehr freundlich und erklarte uns das Vorgehen sehr grundlich. Bei der Ruckgabe des Fahrzeugs am 20.Okt.2024 war es eine Katastrophe. Der Mitarbeiter nahm den Autoschlussel entgegen und sagte mir einfach ich konnte gehen. Nach mehrmaligem Nachfragen und Verlangen, dass er das Auto kontrolliert und mir einen Nachweis ausstellt, rannte der Mitarbeiter mit mir zum Parkplatz. Auf dem Weg zum Parkplatz, hat der Mitarbeiter dann im Aufzug auf Spanisch seiner Kollegin noch gesagt, dieser Dreckskunde mochte, dass ich das Auto kontrolliere. Fur mich ist diese Verhaltensweise sehr unprofessionel und nicht tolerierbar. Der Mitarbeiter bei der Abholung und bei der Ruckgabe war nicht der gleiche.
★★★
Local Guide November 1, 2024
Original
Good
Translation
Bien
★★★★★
October 1, 2024
Original
★★★★★
Local Guide October 1, 2024
Original
Excellent cars, new and clean, good attention from all the employees of Avis Malaga esracion Maria Zambrano, very competitive prices, for the quality of the cars they offer.
Translation
Excelente coches, nuevos y limpios,buena atencion de todos los empleados de avis malaga esracion Maria Zambrano, precios muy competitivos, para la calidad de los coches que ofrecen.
September 1, 2024
Original
Hertz all life
Translation
Hertz toda la vida
★★★★★
September 1, 2024
Original
Excellent. Quick pickup at Malaga train station and quick return at Valencia train station. No surprises. Dynamic.
Translation
Excelente. Retiro rapido en estacion de tren de Malaga y devolucion rapida en estacion de tren de Valencia. Sin sorpresas. Dinamico.
September 1, 2024
Original
Scam, paying a fee of 400 for a supposedly missing windshield wiper when there was none when we took the rental.. I try to contact the agency, no response I want to contact a person and be reimbursed for the costs!!!
★★★★★
September 1, 2024
Original
Reservation process handing over the keys and returning the vehicle: everything was perfect Upgraded vehicle in very good condition
★★★★★
July 1, 2024
Original
Mr Javier Santos at the counter was very helpful
★★★★★
July 1, 2024
Original
Super friendly experience with them, very close and very personal. Above all, I would like to emphasize the treatment of the Javis and the office manager Noelia, who have been very kind and very patient when answering all the questions. As for the impeccable cars, very well cared for and with many options at super competitive prices. I 100% recommend choosing this company, which, unlike the others, has excellent customer service that will make your experience as comfortable and complete as possible.
Translation
Suuuuper amable las experiencia con ellos, muy cercana y muy personal. Sobretodo recalcar el trato de los javis y de la jefa de la oficina Noelia que han sido muy amables y con mucha paciencia al responder a todas las preguntas. En cuanto a los coches impecables, muy buen cuidados y con muchas opciones con unos precios super competitivos. Recomiendo 100% elegir esta compania que ha diferencia de las otras tiene un servicio al cliente excelente que haran de su experiencia lo mas comoda y completa posible.
★★★★★
July 1, 2024
Original
Fast and efficient
Translation
Rapido y eficiente
★★★★★
Local Guide June 1, 2024
Original
Excellent service. Impeccable car, unbeatable service.
Translation
Excelente servicio. Coche impecable, atencion inmejorable.
Local Guide June 1, 2024
Original
When renting, a flat tire occurred while driving. I have insurance that will cover this. However, I was charged 270 for this and a total of two times so that I had to pay 540 for a flat tire. My deposit was originally withheld, the difference for the tire was immediately debited from my card and a further 270 a few days later. Its one thing to charge so much for a tire, but simply charging the same amount twice is unacceptable. Because the deposit was charged immediately. This is already intentional. Despite my objection, the claim remains valid for the time being and I will have to fight for my money. In addition, contract papers are only handed out in Spanish and when I asked for an English copy, I was told that they simply made entries that I didnt want to sign. And I could clarify this at Munster headquarters. This is the second time such an incident has happened to me at Avis and definitely the last time with Avis. If Arvis doesnt refund me the money, I will contact my credit card provider or lawyer.
Translation
Bei der Anmietung ist ein platter Reifen bei der Fahrt entstanden. Ich habe eine Versicherung, die dies erstattet. Es wurden Mir hierfur jedoch 270 berechnet Und dies insgesamt zwei mal so, das ich 540 Fur einen platten reifen zahlen muss. Meine Kaution wurde ursprunglich einbehalten zusatzlich, die differenz fur den reifen sofort von meiner Karte eingezogen und einige tage im nachhinein noch einmal 270 . Es ist eine Sache, so viel fur einen reifen zu verlangen, aber Es ist unakzeptabel, einfach fliessen betrag doppelt abzubuchen. Da die Kaution sofort verrechnet wurde grenzt. Dies schon an vorsatz. Trotz einspruch meinerseits bleib die Forderung vorerst bestehen und ich werde um mein geld kampfen mussen. Zudem werden vertragspapiere, nur auf spanisch ausgehandigt und auf nachfrage nach einer englischen kopie wurde mir gesagt, dass Dass man einfach eintrage, dass ich nicht unterschreiben mochte. Und ich konnte dies Munster zentrale klaren. Dies ist das zweite mal, das mir so ein vorfall bei avis passiert und definitiv das letzte mal avis. Sollte Arvis mir das Geld nun nicht erstatten, werde ich mich an meinen Kreditkarten Anbieter oder anwalt wenden.
1 helpful
June 1, 2024
Original
Scammers!!! In addition to the terrible service, they do not check the vehicles during delivery or return to avoid inventing damages, I attached photos and videos of the pick-up and delivery of the car, they refused to check it and now they are trying to steal from us! Scammers, they are trying to steal 500 euros from me for a car that I returned perfect and I sent proof and they neither the invoice THAT CLARIFIES THAT IT REQUIRES THE CUSTOMERS SIGNATURE, nor ANYTHING
Translation
Estafador@s!!! Ademas de la pesima atencion No revisan los vehiculos en la entrega ni devolucion para desp inventarte danos, adjunte fotos y videos del retiro y la entrega del auto, se negaron a revisarlo y ahora pretenden robarnos! Estafador@s, pretenden robarme 500euros por un auto que devolvi perfecto y mande pruebas y ellos ni la factura QUE ACLARA QUE REQUIERE LA FIRMA DEL CLIENTE, ni NADA
2 helpful
June 1, 2024
Original
★★★★
June 1, 2024
Original

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