Autos Remo SL in Malaga

4.5
★★★★★
(53 reviews)

Agencia de alquiler de vehiculos desde 1984. Tenemos 2 oficinas, una junto al aeropuerto de Malaga y otra en Torremolinos. Facilitamos la entrega y devolucion de vehiculos tanto en el aeropuerto, como en Hoteles en Torremolinos y Benalmadena.

Working Hours

Monday 9 AM-1 PM , 4:30-8 PM
Tuesday 9 AM-1 PM , 4:30-8 PM
Wednesday 9 AM-1 PM , 4:30-8 PM
Thursday 9 AM-1 PM , 4:30-8 PM
Friday 9 AM-1 PM , 4:30-8 PM
Saturday 9 AM-1 PM , 4:30-8 PM
Sunday 9 AM-1 PM , 4:30-8 PM

Location

Business Features

From the business
  • Identifies as women-owned
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Amenities
  • Gender-neutral toilets
Crowd
  • LGBTQ+ friendly
  • Transgender safe space

Contact Information

+34 952 38 80 58 autosremo.com

Address

Av. del Comandante Garcia Morato, 38

29004 Malaga

Plus Code: MGF8+7J Malaga, Spain

Photo Gallery

Featured

Featured

By owner

By owner

Street View & 360deg

Street View & 360deg

4.5
★★★★★
53 reviews

Rating Distribution

5 stars
45 (84.9%)
4 stars
1 (1.9%)
3 stars
1 (1.9%)
2 stars
0 (0.0%)
1 star
6 (11.3%)

Most Mentioned

price 18 airport 8 office 3 pay 3 drive 3 web page 2 discount 2 transport 2 email 2 contract 2
Featured Review
★★★★★
July 21, 2024
Original

Very friendly reception and helpful staff. We had to return the car earlier than planned and when the staff was temporarily away from the store, and they solved this very professionally for us with clear and easy communication over the phone in English. Will try to use Autos Remo again if I need to rent a car in Malaga.

Featured Review
★★★★★
June 26, 2024
Original

It was a good experience. The staff was very kind and helped us a lot. They offered us a discount for the car and the paperwork was done smoothly. They kept a 250 euro deposit which was given to us back when we returned the car. There were no problems with the car, although it was in a pretty bad shape. They also helped us with the transport from their car showroom to the bus station.

Featured Review
★★★
November 4, 2023
Original

Our prearranged rental car with another car rental company did not show up and we were desperate so we went to Rubens and rented a car with this company instead because we needed to drive to the Alhambra. Rubens charged 20E for arranging it. We paid Autos Remo 111E for 4 days and they delivered the car to Benalmadena marina. The car was very old with over 180,000 km on the odometer and no heater. We needed to put on the AC every 2 minutes just to keep the windshield clear enough to see through. We froze. The clutch was at the end of its life and the windshield wipers were useless. It was raining and the worst ride of our life. We honestly didn't think the car would make it there and back but it did and it even made it to La Linea too the next day. No extra charges and delivery and pickup were on time so all's well that ends well.

Featured Review
★★★★★
October 11, 2023
Original

Perfect service! Nice cars, real professionals, very kind personal, good prices, highly recommend! Huge thanks to Alejandro!

Featured Review
★★★★★
August 1, 2022
Original

We recently hired a car from here and the service was great. They added my wife as second driver for a very reasonable fee and the car was perfect for our needs. The pick was easy and the whole process was relaxed and stress free. I will definitely use again for next years holiday.

1 found this helpful
Featured Review
★★★★★
October 16, 2021
Original

Everything has been perfect from the very beginning. Great customer service, competitive price, good car and most importantly no hidden costs. Thank you very much to you all and to Roy who I met personally. Definitely recommend!

Featured Review
★★★★★
August 16, 2021
Original

Used back in 2019, only reviewing now as I wanted to pre book for my next trip and was curious to see if they are still trading. Had a fantastic service, new, clean and safe car. Honest staff and no extra sales. Everything included, bar fuel of course. Will be reserving a car for my trip in March next year!!

1 found this helpful
Featured Review
★★★★★
December 21, 2019
Original

They were recommended to me and I always use this company as they are great to deal with. You pay one price and it covers everything. Not like at the airport where they extract extra money from you and give you stress just when you have arrived on your holiday. Try them. They meet and drop off at the airport and have an office in La Carihuela, Torremolios.

November 10, 2024
Original
Bad experience. I sent an email with a simple query about the service...hours later they responded saying see the website and make your reservation. In other words, in email...they have not responded...and looking at the website...little variety.
★★★★★
October 1, 2024
Original
Top notch service! Patient and accommodating. Great experience.
Translation
Service au top ! Patient et conciliant. Belle experience.
★★★★★
October 1, 2024
Original
Local car rental with very honest guys, they found us a car (Renault Clio) at the last moment at an excellent price, quite old but excellent for getting around Andalusia with air conditioning and a full tank. They also accepted the Revolut card as a deposit, which was immediately returned to us when we returned the car. If needed, they also offer completely free airport transportation. Super recommended.
Translation
Autonoleggio locale con ragazzi molto piu che onesti, ci hanno trovato una macchina (Renault Clio) all ultimo momento ad un ottimo prezzo, abbastanza vecchiotta ma ottima per muoversi in Andalusia con aria condizionata ed il pieno. Ci hanno anche accettato la carta Revolut come deposito, che ci e stato immediatamente reso al momento della riconsegna dell auto. Nel caso servisse offrono anche il trasporto in aeroporto completamente gratuito. Super consigliato.
October 1, 2024
Original
Worst car rental company ever! After payment, they give you a broken car, with 5 defects that put you at risk of driving it (not checked or mentioned in advance). Then no solution is offered. After hours of discussing and calling, they promise that they will refund a discount together with the deposit after returning the car. Once handed in, it suddenly becomes clear that the discount applies to the next time you rent a car, this company only lies. Only take money and have broken cars. Dont rent here!
Translation
Slechtste autoverhuurbedrijf ooit! Geven je na betaling een kapotte auto, met 5 mankementen waarmee je gevaar loopt om ermee te rijden (van te voren niet gecheckt noch vermeldt). Vervolgens wordt er geen oplossing geboden. Na uren te discussieren en te bellen wordt er beloofd dat ze een korting terug storten samen met de borg na het inleveren van de auto. Eenmaal ingeleverd is het ineens de korting geldt voor de volgende keer dat je een auto huurt alleen maar leugens dit bedrijf. Pakken alleen maar geld en hebben kapotte auto s staan. Huur hier niet!
★★★★★
September 1, 2024
Original
Great help today, Dutch speaking boy who works there, highly recommended. Because I had paid for everything at another rental company, they said they didnt have a car. And this boy with names NES. Great guy man, thanks for the car. And fast service.
Translation
Top geholpen vandaag Nederlands talige jongen die daar werkt echt een aanrader. Want was bij een andere verhuurbedrijf geweest betaald alles kom ik aan, zeggen ze dat ze geen auto hebben. En deze jongen met namen NES. Top gozer man echt bedankt voor de auto. En snelle service.
★★★★★
September 1, 2024
Original
The service was 10. We had a problem with record go and this company provided us with a car and they took great care of us. Pilar, the girl from the office, has been very kind to us and explained everything to us very well.
Translation
La atencion a sido de 10. Tuvimos un problema con record go y esta empresa son facilito un coche y nos atendieron super bien. Pilar, la chica de la oficina ha sido muy amable con nosotros y nos lo ha explicado todo super bien.
★★★★★
May 1, 2024
Original
Good service
Translation
Goede service
★★★★★
May 1, 2024
Original
Rented a car here for the second time. Everything was fine again. Nice car. And to my surprise I was helped in Dutch. I extended the car for a few more days, this was no problem. I was also promptly dropped off at the airport. If you want to rent a car, this is recommended.
Translation
Voor de tweede keer hier een auto gehuurd. Alles was weer goed voor elkaar. Nette auto. En tot mijn verrassing werd ik in het Nederlands geholpen. Ik heb de auto nog een paar dagen verlengd dit was geen probleem. Ik werd ook keurig afgezet bij de airport. Als je auto wil huren is dit een aanrader.
★★★★★
April 1, 2024
Original
We suddenly needed a car and they served us right away. They also took us to the airport.
Translation
Hirtelen volt autora szuksegunk es egyb l kiszolgaltak minket. Repterre is kivittek minket.
★★★★★
December 1, 2023
Original
Without trap or cardboard. Good price, all-risk car, very friendly and they take you to and pick you up from the airport (the office is only 2 minutes away)
Translation
Sin trampa ni carton. Buen precio, coche a todo riesgo, muy amables y te llevan y recogen del aeropuerto (la oficina esta a solo 2 minutos)
★★★★★
December 1, 2023
Original
Super helpful and uncomplicated.
Translation
Super hilfsbereit und unkompliziert.
December 1, 2023
Original
I booked a car directly at the hotel I was staying at in Malaga. We asked twice if parking in the hotel was free and I was told yes it was included. Instead, at the end of my stay I had to pay the hotel for parking despite having sent an email to Autos Remo. I expected at least some intervention from them but evidently the customer is just a number. Next time I will change company.
Translation
Ho prenotato unauto direttamente presso lhotel in cui soggiornavo a Malaga. Abbiamo chiesto ben 2 volte se il parcheggio in hotel era gratis e mi e stato risposto di si che era incluso. Invece alla fine del mio soggiorno ho dovuto pagare all hotel il parcheggio pur avendo fatto una mail a Autos Remo. Mi aspettavo almeno un intervento da parte loro ma evidentemente il cliente e solo un numero. La prossima volta cambiero azienda.
1 helpful
★★★★★
Local Guide December 1, 2023
Original
I rented a samkchod in Remo in Torrelomibos and I could return it at the airport without any problems. Fast and efficient I could even communicate in Polish. I recommend
Translation
Wypo yczy em samkchod w Remo w torrelomibos i mog em be problemu zwroci przy lotnisku. Szybko sprawnie Nawet po polsku mog em si dogada . Polecam
★★★★★
December 1, 2023
Original
Reserve a car for a day and everything was great, both in the hiring and the collection and delivery of the vehicle. Good price.
Translation
Reserve un coche para un dia y todo genial, tanto en la contratacion, como la recogida y entrega del vehiculo. Buen precio.
★★★★★
December 1, 2022
Original
Ultra tight prices and top service! I recommend!
Translation
Prix ultra serres et service top ! Je recommande !
1 helpful
December 1, 2022
Original
I had reserved a car with this company on an all-inclusive basis, nowhere in my reservation or on the website did it specify that I had an excess and when I called the Office to make sure, they told me that if I had one, it would be a 150 euro excess. They say there are no hidden costs but thats not the case. Cancel the reservation
Translation
Habia reservado un coche con esta compania en todo incluido, en ningun sitio de mi reserva ni en la web me especificaba que tenia una franquicia y cuando llame a la Oficina para asegurarme, me dijeron que si la tenia que eran 150 euros de franquicia. Dicen que sin gastos ocultos pero no es asi. Cancele la reserva
2 helpful
Local Guide December 1, 2022
Original
★★★★★
December 1, 2022
Original
441 uros when the big international companies were asking 1200th...so I was hesitant. In the end, the car is in very good condition (a Citroen Elysee), a few scratches on the exterior but its not any worse in the end ;=), no problems returning the vehicle, simple and normal visual inspection, not as if we were returning a Rolls, and besides, Rolls are not practical with children... no regrets, impeccable service to return to the airport in 5 minutes, welcome to match.
Translation
441 uros quand les grandes compagnies internationales demandaient 1200e...jetais donc hesitant. Au final voiture en tres bon etat (une Citroen elysee), qqs griffes a lexterieur mais cest pas plus mal finalement ;=) , pas de pb pour rendre le vehicule, controle visuel simple et normal, pas comme si on rendait une Rolls, et dailleurs les Rolls cest pas pratique avec les enfants... cest sans regret, service impeccable pour retourner a laeroport en 5 minutes, accueil a la hauteur.
★★★★★
December 1, 2022
Original
Car rental directly at the hotel and return to the hotel. A super competitive price and welcoming staff. An almost new car 8000 km integrated GPS. I recommend without hesitation
Translation
Location de la voiture directement a lhotel et restitution a lhotel. Un prix hyper competitif et un personnel accueillant. Une voiture quasiment neuve 8000 km GPS integre. Je recommande sans hesiter
★★★★★
Local Guide December 1, 2022
Original
I have rented with this company 2 times. And the treatment has been excellent in all aspects. I will definitely hire them again
Translation
He alquilado con esta empresa 2 veces. Y el trato ha sido excelente en todos los aspectos. Sin duda volvere a contratar con ellos
★★★★★
Local Guide December 1, 2022
Original
exceptional treatment
Translation
Trato excepcional
★★★★★
Local Guide December 1, 2021
Original
Chauffeur qui vient vous cherchez directement a l arrivee, tres proche du terminal, location sans probleme, Casco complete, uniquement le plein d essence. Tarif correct, retour en navette a l aeroport, temps de retour de la voiture < 5min, juste parfait. C est une agence que je recommande vivement a chaque personne souhaitant venir a Malaga et louer une voiture !
★★★★★
Local Guide December 1, 2021
Original
Good value and great service
★★★★★
Local Guide December 1, 2021
Original
Great communication, pleasant and kind staff who try to please everyone. No credit card required.
Translation
Super komunikace, prijemny a mily personal, ktery se snazi se vsim vyhovet. Neni potreba kreditka.

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