Centauro Rent a Car Majadahonda Madrid in Majadahonda

4.5
★★★★★
(313 reviews)

Si alquilas un coche en Majadahonda (Madrid) con Centauro Rent a car disfrutaras de la seguridad y la confianza de una flota de coches de alquiler que se renueva ano tras ano. Ademas, puedes anadir a tu reserva cualquier servicio que necesites al alquilar un coche, conductores adicionales, GPS, cobertura total sin franquicia, sillas homologadas para ninos, etc... !Tu coche de alquiler te esta esperando en nuestra oficina en el Centro Comercial Equinoccio en Majadahonda (Madrid)!

Working Hours

Monday 9 AM-7 PM
Tuesday 9 AM-7 PM
Wednesday 9 AM-7 PM
Thursday 9 AM-7 PM
Friday 9 AM-7 PM
Saturday 9 AM-2 PM
Sunday Closed

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+34 966 36 03 60 centauro.net

Address

junto a la Farmacia, Equinoccio Park, C. Fresa, 2

28222 Majadahonda

Plus Code: F43F+VP Majadahonda, Spain

Photo Gallery

Featured

Featured

By owner

By owner

Inside

Inside

Exterior

Exterior

Street View & 360deg

Street View & 360deg

4.5
★★★★★
313 reviews

Rating Distribution

5 stars
251 (80.2%)
4 stars
21 (6.7%)
3 stars
8 (2.6%)
2 stars
2 (0.6%)
1 star
31 (9.9%)

Most Mentioned

office 28 mutual 19 return 11 efficient 11 speed 10 delivery 8 management 7 state 6 explanation 6 security deposit 5
Featured Review
★★★★★
October 28, 2024
Original

Todo muy bien es la sexta semana ya con vosotros y la verdad que muy bien hay un chico que no se como se llama lleva gafas que nos atendio varias veces y super bien y super amable muchas gracias. PRECIOS MUY BUENOS Y COCHES NUEVOS (Majadahonda Madrid)

Translation

Everything is very good, it is the sixth week with you and the truth is that very well there is a guy whose name I don't know, he wears glasses who helped us several times and he was super good and super friendly, thank you very much. VERY GOOD PRICES AND NEW CARS (Majadahonda Madrid)

Featured Review
October 21, 2024
Original

No ha ido muy bien...cuando fui, no me dejaban irme sin soltarme el rollo de la App de Voltio y me OBLIGARON a descargarmela, cuando yo no la queria. Casi por educacion, accedi, pero aunque todo se dilataba y yo les deje claro que tenia mucha prisa, fueron demasiado estresantes y presionando en exceso. Minima flexibilidad para la devolucion del vehiculo. Y luego encima, me dicen que me han puesto una multa y simplemente por dar mis datos al Ayuntamiento de Madrid me cobran 40EUR...cuando NO HABIA SIDO YO EL INFRACTOR. Intente hablar con ellos y una falta de humanidad y sensibilidad enorme, ademas que hablar con ellos por telefono es una odisea (me rio de Homero...). Finalmente, tras mis alegaciones, el Ayuntamiento anula la multa (estaba mal puesta la fecha...en fin...) y tras mucho perseguir a Centauro consigo hablar con ellos, y ahora a esperar mas de 1 semana a que tengan a bien leer mi email adjuntando la notificacion del Ayuntamiento anulando la denuncia... No esperaron tanto a cobrarme los 40EUR en su dia...fui con ellos porque la Mutua Madrilena fue el coche de sustitucion que me aplicaron, pero no le hace ningun bien a Mutua aliarse con este tipo de empresas...

Translation

It hasn't gone very well...when I went, they wouldn't let me leave without talking about the Voltio App and they FORCED me to download it, when I didn't want it. Almost out of politeness, I agreed, but although everything was delayed and I made it clear that I was in a hurry, they were too stressful and putting excessive pressure on me. Minimum flexibility for the return of the vehicle. And then on top of that, they tell me that they have fined me and simply for giving my information to the Madrid City Council they charge me EUR40...when I HAD NOT BEEN THE OFFENDER. I tried to talk to them and there was a huge lack of humanity and sensitivity, plus talking to them on the phone is an odyssey (I laugh at Homer...). Finally, after my allegations, the City Council annuls the fine (the date was wrong... anyway...) and after a lot of chasing Centauro I manage to talk to them, and now I have to wait more than 1 week for them to agree read my email attaching the notification from the City Council canceling the complaint... They didn't wait that long to charge me the EUR40 at the time... I went with them because the Mutua Madrilena was the replacement car they applied to me, but it doesn't do it any good Mutua to ally itself with this type of companies...

1 found this helpful
Featured Review
July 9, 2024
Original

De verguenza, me cobran 75 euros SIN llamarme para notificarlo ( algo ilegal) y darme ok. Por limpiar un maletero que, literalmente me dijeron en la oficina " hemos tardado 10 minutos en limpiarlo" Si al verificar el coche me lo comunican, lo limpio yo sin ningun problema. Espero que ahora no me digan que me ponga en contacto en tal direccion, porque lo he hecho en 6 ocasiones y no tengo respuesta.

Translation

Out of shame, they charge me 75 euros WITHOUT calling me to notify it (something illegal) and giving me ok. For cleaning a trunk that they literally told me in the office "it took us 10 minutes to clean it" If they tell me when checking the car, I will clean it without any problem. I hope that now they don't tell me to contact that address, because I have done it 6 times and I have no response.

Featured Review
★★★★★
July 2, 2024
Original

Hemos alquilado un Tucson durante una semana para nuestras vacaciones, y la experiencia ha sido fabulosa. La recogida del vehiculo muy rapida, y la entrega tambien. El coche impecable en cuanto a limpieza y el personal de la sucursal muy amable. Gracias por todo, !repetiremos sin duda!

Translation

We rented a Tucson for a week for our vacation, and the experience was fabulous. Very fast vehicle pickup, and delivery too. The car was impeccable in terms of cleanliness and the branch staff was very friendly. Thank you for everything, we will definitely repeat!

Featured Review
June 20, 2024
Original

A ver como explico esto. Alquilo una furgoneta, el dia que la tengo que devolver, me llaman a la hora de la devolucion y les digo que quiero ampliar el alquiler y un tal "Alex" me dice que no se puede. Que devolvamos la furgoneta antes de las siete y asi no se nos cobra otro dia mas. Y cual ha sido la sorpresa que a llegar a devolver la furgoneta, nos ha cobrado un dia mas y en ese momento nos dice que el nos ha avisado de que nos iba a cobrar un dia mas, lo cual no ha pasado, puesto que de ser asi, la habriamos devuelto al dia siguiente por la manana para aprovechar las 24h mas de alquiler. Al decirle esto, argumenta que habra sido un error mio que igual no nos lo ha dicho y no se ha explicado bien. Obviamente la consecuencia final es que nosotros devolvemos la furgoneta cuando el nos dice y nos cobra por 5 horas un dia entero a pesar de habernos dicho que no lo iba a hacer. Moraleja, si quieres que te enganen alquila un coche aqui. Ese es el recargo.

Translation

Let's see how I explain this. I rent a van, the day I have to return it, they call me at the time of return and I tell them that I want to extend the rental and a certain "Alex" tells me that it is not possible. We should return the van before seven so we won't be charged another day. And what was the surprise that upon arriving to return the van, he charged us for one more day and at that moment he told us that he had notified us that he was going to charge us for one more day, which has not happened, since If so, we would have returned it the next day in the morning to take advantage of the 24 more hours of rental. When I tell him this, he argues that it must have been my mistake that he still didn't tell us and didn't explain himself well. Obviously the final consequence is that we return the van when he tells us and he charges us for 5 hours an entire day despite having told us that he was not going to do it. Moral of the story, if you want to be fooled, rent a car here. That's the surcharge.

Review photo
2 found this helpful
Featured Review
★★★★★
March 13, 2024
Original

Me dieron un coche a traves de la mutua, la verdad que estoy mas que contento con el servicio, el coche cumplio mis expectativas de sobra, la atencion inmejorable, la chica muy amable y resolutiva.

Translation

They gave me a car through the mutual insurance company, the truth is that I am more than happy with the service, the car more than met my expectations, the service was unbeatable, the girl was very kind and decisive.

Review photo
Featured Review
★★★★★
January 26, 2024
Original

Me dieron un coche a traves de mutua madrilena y no puedo estar mas contenta con el servicio. El coche superaba mis expectativas,los agentes que me atendieron muy amables . Recomiendo totalmente la agencia de alquiler.

Translation

They gave me a car through Madrid mutual insurance company and I couldn't be happier with the service. The car exceeded my expectations, the agents who assisted me were very friendly. I totally recommend the rental agency.

Review photo
Review photo
Featured Review
★★★★★
August 29, 2021
Original

I was picked up within 5 minutes of arriving at the meeting point in Sevilla airport. I got attended in the office straight away and I was given a choice of car. Doing the contract took 5 minutes and I was out the door very fast. Bringing the car back was easy, the receptionist checked the car over and all ok. I have a dog and was warned if there were dog hairs, I would be charged a cleaning fee. I stopped and vacuumed the hair and no problem!

★★★★★
November 28, 2024
Original
very good attention. the perfect car
Translation
muy buena atencion. el coche perfecto
★★★★★
November 24, 2024
Original
They are very friendly and efficient. The very cute car.
Translation
Son muy amables y eficaces. El coche monisimo.
★★★★★
November 24, 2024
Original
Very easy to book, an excellent car and a very good service, I will surely repeat
Translation
Muy facil de reservar, un coche excelente y un servicio muy bueno, seguro que repetire
★★★★★
November 24, 2024
Original
Speed and good treatment
Translation
Rapidez y buen trato
★★★★★
Local Guide November 17, 2024
Original
Very happy with the car I have been very comfortable with him and with the treatment provided by the office staff.
★★★★★
Local Guide November 17, 2024
Original
★★★★★
November 17, 2024
Original
Fast delivery, very efficient. good cars
Translation
Entrega rapida, muy eficientes. Buenos coches
★★★★★
November 10, 2024
Original
Fast and professional attention!! Bravo!!!!
Translation
Atencion rapidez y profesionalidad!! Bravo!!!!
★★★★★
November 1, 2024
Original
Everything perfect. Great vehicle and service
Translation
Todo perfecto. Vehiculo y servicio estupendos
November 1, 2024
Original
I do not recommend renting a car with this company. They charge me the normal price and give me a car with a lot of damage. Its a terrible company.
Translation
No recomiendo alquilar un coche con esta empresa. Me cobran el precio normal y me entregan un coche con muchos danos. Es una empresa terrible.
★★★★★
November 1, 2024
Original
Kindness and efficiency at all times
Translation
Amabilidad y eficacia en todo momento
★★★★★
November 1, 2024
Original
Very good attention and service. Friendly staff and very new cars.
Translation
Muy buena atencion y servicio. Personal amable y coches muy nuevos.
★★★★★
November 1, 2024
Original
Kind and close.
Translation
Amables y cercanos.
★★★★★
November 1, 2024
Original
Very good attention and kindness.
Translation
Muy buena atencion y amabilidad.
★★★★★
November 1, 2024
Original
Everything perfect. Easy pick up and drop off. Return of the deposit and one unused rental day, in less than 24 hours.
Translation
Todo perfecto. Recogida y devolucion facil. Devolucion de la fianza y un dia de alquiler no utilizado, en menos de 24 horas.
★★★★★
October 1, 2024
Original
Fast and efficient service. Easy access to the office and parking. Vehicles in very good condition.
Translation
Servicio rapido y eficiente. Facil acceso a la oficina y al parking. Vehiculos en muy buen estado.
★★★★★
October 1, 2024
Original
Everything very fast and very good.
Translation
Todo muy rapido y muy bien.
★★★★★
September 1, 2024
Original
My rental was due to a breakdown of my vehicle and was processed by the Mutua, and everything went great. Very agile management, impeccable car. Excellent service
Translation
Mi alquiler fue por una averia de mi vehiculo y lo tramito la Mutua, y fue todo estupendamente. Las Gestiones muy agiles, el coche impecable. Servicio excelente
September 1, 2024
Original
We went 2 hours past the delivery time and they charged us the day + a 50 penalty. The joke amounted to 102 crazy euros. They do not warn about the penalty, they nail it in the fine print. Of shame.
Translation
Nos pasamos 2 horas del momento de entrega y nos cobraron el dia + una penalizacion de 50 . La broma ascendio a 102 disparatados euros. No avisan de la penalizacion, la clavan con la letra pequena. De verguenza.
★★★★★
Local Guide September 1, 2024
Original
Ease of vehicle pick-up and delivery. Good price
Translation
Facilidad para recogida y entrega del vehiculo. Buen precio
★★★★★
Local Guide August 1, 2024
Original
Good attention, good service. Very friendly staff.
Translation
Buena atencion, buen servicio. Personal muy amable.
★★★
August 1, 2024
Original
I have always used the Majadahonda office in Madrid and the treatment is really good and the cars are correct. What is frankly regrettable is the telephone communication, exaggerated waiting times and attention that could very well be improved.
Translation
Siempre he utilizado la oficina de Majadahonda en Madrid y el trato es realmente bueno y los coches correctos. Lo que es francamente lamentable es la comunicacion telefonica, tiempos de espera exagerados y atencion muy mejorable
Local Guide July 1, 2024
Original
Im still hallucinating. We rented a car a few weeks ago and everything went well. They told me I could extend the reservation online and this week I had to rent a van and we rented it from them. This morning I tried to extend the rental online and it wont let me, I try to call and they dont pick up. They call us at 1:00 p.m. and I speak to a certain Alex. I tell him that I have tried to extend the rental and he tells me that it cant be because we have to bring him the van that they need. I tell him that Ill take it to him tomorrow then and he tells me that it has to be, I tell him, well okay, Ill leave it to you throughout the afternoon and he tells me: yes, but before 7:00 p.m., because if you dont I have to get paid for the whole day So far everything is ok, I take the van to him at 6:00 p.m. and when we go to pick up the bill, SURPRISE, he has charged for a whole day, when I tell him he tells me that he told me on the phone and he says no, and I tell him, well, just give me the keys and Ill bring it to you tomorrow, either, if I want me to put a claim on the Internet... Ive explained the illogicality of the matter several times, if youre going to charge me for a whole day, Ill use the van on whole day, if you tell me to return it to you before 7:00 p.m. and I do, there is no point in charging me what you told me you were not going to charge. So...for the next person who wants to rent there, know what can happen. I assure you that I will never take their vehicle again .REGREMENTAL
Translation
Estoy alucinando todavia. Alquilamos un coche hace unas semanas y fue todo bien. Me dijeron que podia ampliar la reserva online y esta semana tenia que alquilar una furgoneta y se la alquilamos a ellos. Esta manana intento ampliar el alquiler online y no me deja, intento llamar y no me cogen. Nos llaman a las 13:00 y hablo con un tal Alex le digo que he intentado ampliar el alquiler y me dice que no puede ser que le tenemos que llevar la furgoneta que la necesitan. Le digo que se la llevo manana entonces y me dice que tiene que ser le digo, pues vale, a lo largo de la tarde te la dejo y me dice: si pero antes de las 19:00, porque si no te tengo que cobrar el dia entero Hasta ahi todo ok, le llevo la furgoneta a las 18:00 y cuando vamos a recoger la factura, SORPRESA, ha cobrado un dia entero, cuando se lo digo me dice que me lo ha dicho por telefono y me dice que no, y le digo, pues nada dame las llaves y te la traigo manana, tampoco, que si quiero que ponga una reclamacion en Internet .ae lo he explicado varias veces la ilogica del asunto, si me vas a cobrar un dia entero uso la furgoneta el dia entero, si me dices que te la devuelva antes de las 19:00 y lo hago, no tiene cabida cobrarme lo que me has dicho que no ibas a cobrar. Asi que..para el siguiente que quiera alquilar ahi, que sepa lo que puede pasar. Yo os aseguro que no vuelvo a cogerles un vehiculo .LAMENTABLE
★★★★★
July 1, 2024
Original
Excellent treatment and impeccable new car. Thank you
Translation
Excelente trato y coche nuevo impecable. Gracias
★★★★★
Local Guide July 1, 2024
Original
I have used their vehicles and everything has been very simple. Very clean vehicle. The service in the branch is very friendly. Very fast procedures. I would repeat
Translation
He hecho uso de sus vehiculos y todo ha resultado muy sencillo. Rl vehiculo muy limpio. La atencion en sucursal muy amable. Los tramites muy rapidos. Repetiria
★★★★★
July 1, 2024
Original
very good attention and clarity in the explanations of the procedure
Translation
muy buena atencion y claridad en las explicaciones del procedimiento

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