Virtuo Alquiler de Coches | Madrid - Plaza de Espana in Madrid

4.4
★★★★☆
(34 reviews)

Virtuo te ofrece un inmejorable servicio de alquiler de coches, disponible 24/7 y 100% digital. Alquila un coche en Plaza de Espana en Madrid, descarga la llave digital desde la app, abre tu coche y !salta a la carretera!. Con Virtuo, olvidate de hacer colas y lidiar en mostradores. Gestionalo todo de forma autonoma sin esperas ni contacto fisico. Alquila nuestros coches, totalmente equipados, !hasta 90 dias! Gestiona tu reserva facilmente desde la app de Virtuo y disfruta de nuestra flexibilidad: modifica o cancela tu reserva hasta 48 horas antes de iniciar tu alquiler, anade conductores adicionales y amplia tu kilometraje segun tus necesidades.

Location

Contact Information

bit.ly

Address

Pl. de los Mostenses, s/n, Centro

28015 Madrid

Plus Code: C7FR+7G Madrid, Spain

Photo Gallery

Featured

Featured

By owner

By owner

Street View & 360deg

Street View & 360deg

4.4
★★★★☆
34 reviews

Rating Distribution

5 stars
28 (82.4%)
4 stars
1 (2.9%)
3 stars
0 (0.0%)
2 stars
2 (5.9%)
1 star
3 (8.8%)

Most Mentioned

credit 2
Featured Review
June 2, 2024
Original

Mi chica ha intentado reservar 5 veces y ninguna la deja, les deja su documentacion, y le obligan meterme a mi como conductor adicional, cuando era para ella sola, no para mi. Hemos tenido que reservar en otro sitio para poder tener el alquiler. Me parece poco serio el servicio que dan, no la recomiendo

Translation

My girl has tried to book 5 times and none of them let her, she leaves them her documentation, and they force her to include me as an additional driver, when it was for her alone, not for me. We have had to book somewhere else to be able to have the rental. I don't think the service they provide is serious, I don't recommend it.

Featured Review
October 17, 2023
Original

!La peor experiencia en mi vida! Reserve un coche de 7 plazas (Mercedes Benz) en Mayo para Agosto. 7 dias antes de la fecha de recogida, me llaman diciendo que sobrevendieron el coche y que no me lo podian dar. Me dieron una alternativa de un vehiculo de 5 plazas o 100EUR de credito, pero logicamente no me servia porque necesitaba 7 plazas. Les ofreci que me dieran 2 vehiculos economicos a cambio (para cubrir las 7 plazas) y se negaron. Les ofreci que alquilaran un coche de 7 plazas a otra empresa de alquiler y que me lo dieran, tampoco quisieron. Pedi hoja de reclamaciones y no tenian. Me la enviaron a la segunda vez que se los reclame. !Un desastre! Jamas volvere a reservar en esta empresa y no la recomiendo por nada del mundo.

Translation

The worst experience in my life! I booked a 7 seater car (Mercedes Benz) in May for August. 7 days before the pickup date, they called me saying that they oversold the car and that they couldn't give it to me. They gave me an alternative of a 5-seater vehicle or EUR100 credit, but logically it didn't work for me because I needed 7 seats. I offered them to give me 2 economical vehicles in exchange (to cover the 7 seats) and they refused. I offered them to rent a 7-seater car from another rental company and give it to me, they didn't want it either. I asked for a claim form and they didn't have them. They sent it to me the second time I asked for it. A disaster! I will never book with this company again and I do not recommend it for anything in the world.

1 found this helpful
Featured Review
★★★★★
April 7, 2023
Original

Convenient and great cars. All-in-all, a good experience.

Review photo
Featured Review
★★★★★
March 21, 2023
Original

The car was clean, full of fuel and ready for pick up.

Featured Review
★★
March 4, 2023
Original

When you try to book, they want a credit card, it is not possible to pay with a prepaid card, so it means they can charge money on you whenever they want. I wanted to rent here but i'm not gonna take the risk

Featured Review
★★★★
February 14, 2022
Original

Tardan mucho en devolver la fianza cuando dejas el coche sin danos. Lo que expone el coche en el aparcamiento que tiene mucha rotacion de vehiculos a que alguien lo arane o lastime y te lo intenten endosar a ti. Por lo demas el servicio me gusta.

Translation

They take a long time to return the deposit when you leave the car without damage. Which exposes the car in the parking lot that has a lot of vehicle turnover to someone scratching or hurting it and trying to pass it on to you. Otherwise I like the service.

1 found this helpful
Featured Review
★★★★★
June 15, 2021
Original

Tres bonne voiture sans surprise pour la caution (caution retourner apres location sur mon compte 48h) tres rapide. Tres competitifs comparee a d'autre loueur

Translation

Very good car with no surprises for the deposit (deposit returned after rental on my account 48 hours) very fast. Very competitive compared to other rental companies

Featured Review
★★★★★
May 10, 2021
Original

Fue mi primera experiencia, la verdad tenia un poco de dudas por ser la primera vez. Me descontaron los 300 eu como garantias. He devuelto el vehiculo tal como me entregaron y mi garantias me ha llegado integro a mi cuenta.! Excelente servicios, Gracias. Recomentadisimoo..

Translation

It was my first experience, the truth is I had a little doubt because it was the first time. They deducted the 300 eu as guarantees. I have returned the vehicle as it was delivered to me and my guarantee has reached my account in full! Excellent services, thank you. Highly recommend..

1 found this helpful
★★
Local Guide July 1, 2024
Original
★★★★★
December 1, 2023
Original
★★★★★
Local Guide December 1, 2023
Original
Very simple and practical, 100% recommended
Translation
Muy sencillo y practico,100% recomendable
★★★★★
December 1, 2023
Original
★★★★★
December 1, 2023
Original
Very easy to access to collect and return the car. Nothing to complain about. Very good satisfaction with your services!
Translation
Tres facile d acces pour recuperer et rendre la voiture. Rien a redire. Tres bonne satisfaction de vos services !
★★★★★
December 1, 2023
Original
My last three trips, two long trips and one weekend trip with Virtuo. Everything 10/10 We always repeat with Virtuo
★★★★★
December 1, 2022
Original
★★★★★
December 1, 2022
Original
Delighted with the service! The cars are always spotless. They are very operative and decisive when I have any questions/doubts.
★★★★★
December 1, 2022
Original
★★★★★
December 1, 2022
Original
★★★★★
December 1, 2022
Original
December 1, 2021
Original
Do not rent anything with this company, they are scammers, you pay to rent the car, and they tell you that they have not received the money, and you do not have a car, and since they have your bank card, they start charging your card, up to 1000 euros They have stolen from me, I have reported them for scam and economic fraud
Translation
No alquilen nada con esta compania son unos estafadores,pagas por el alquilar del coche,y te dicen que no les a llegado el dinero,y no tienes coche,y como tienen tu tarjeta bancaria,empiezan hacerte cargos en la tarjeta,hasta 1000 euros me han robado a mi,les he denunciado por estafa y fraude economico
3 helpful
★★★★★
December 1, 2021
Original
★★★★★
December 1, 2021
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★★★★★
December 1, 2021
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★★★★★
December 1, 2021
Original
★★★★★
December 1, 2021
Original
New high-end cars Immediate customer service by telephone Excellent application, very intuitive, easy to use Deposit returned quickly 100% recommended, I would rent again
Translation
Coches nuevos de alta gama Atencion al cliente mediante telefono inmediata Excelente aplicacion muy intuitiva facil de usar Fianza devuelta rapidamente 100% recomendado, volveria a alquilar
★★★★★
December 1, 2020
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★★★★★
December 1, 2020
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★★★★★
December 1, 2020
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★★★★★
December 1, 2020
Original
Magnificent location in the heart of Madrid, I repeat for sure.
Translation
Magnifica ubicacion en pleno centro de Madrid, repito seguro.
★★★★★
December 1, 2020
Original
★★★★★
December 1, 2020
Original
★★★★★
December 1, 2020
Original
★★★★★
Local Guide December 1, 2020
Original
★★★★★
December 1, 2020
Original

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