Virtuo Alquiler de Coches | Madrid - Plaza Colon in Madrid

4.5
★★★★★
(37 reviews)

Virtuo te ofrece un inmejorable servicio de alquiler de coches, disponible 24/7 y 100% digital. Alquila un coche en Plaza de Colon en Madrid, descarga la llave digital desde la app, abre tu coche y !salta a la carretera!. Con Virtuo, olvidate de hacer colas y lidiar en mostradores. Gestionalo todo de forma autonoma sin esperas ni contacto fisico. Alquila nuestros coches, totalmente equipados, !hasta 90 dias! Gestiona tu reserva facilmente desde la app de Virtuo y disfruta de nuestra flexibilidad: anade conductores adicionales y amplia tu kilometraje segun tus necesidades.

Working Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location

Business Features

Accessibility
  • Wheelchair-accessible entrance

Contact Information

bit.ly

Address

Plaza de Colon Empark

28046 Madrid

Plus Code: C8F6+Q4 Madrid, Spain

Photo Gallery

Featured

Featured

By owner

By owner

Street View & 360deg

Street View & 360deg

4.5
★★★★★
37 reviews

Rating Distribution

5 stars
30 (81.1%)
4 stars
3 (8.1%)
3 stars
0 (0.0%)
2 stars
1 (2.7%)
1 star
3 (8.1%)

Most Mentioned

rental agreement 4 app 4 speaking 2
Featured Review
June 2, 2024
Original

Mi chica ha intentado reservar 5 veces y ninguna la deja, les deja su documentacion, y le obligan meterme a mi como conductor adicional, cuando era para ella sola, no para mi. Hemos tenido que reservar en otro sitio para poder tener el alquiler. Me parece una tomadura de pelo el servicio que dan, no la recomiendo

Translation

My girl has tried to book 5 times and none of them let her, she leaves them her documentation, and they force her to include me as an additional driver, when it was for her alone, not for me. We have had to book somewhere else to be able to have the rental. The service they provide seems like a joke to me, I don't recommend it.

Featured Review
★★★★★
October 16, 2023
Original

Where have you been all my life, Virtuo??Now that I've used you I will never go back! I was prepared and braced myself for the numerous points in the process that I thought would go wrong. Virtuo seems to have anticipated all these points and has done a commendable job addressing them. I Virtuo!

Featured Review
October 15, 2023
Original

Tras tener confirmada la reserva, me cambiaron el modelo del coche sin avisarme. Menos mal que unos dias antes comprobe de nuevo la reserva y lo vi. Me habian asignado un coche 100% electrico, totalmente inutil para mis necesidades.

Translation

After confirming the reservation, they changed my car model without notifying me. Luckily a few days before I checked the reservation again and saw it. They had assigned me a 100% electric car, totally useless for my needs.

Featured Review
★★★★★
August 10, 2023
Original

Rapido Facil Sin oficina ni colas Todo facilidades "0" trampas Todo a traves de la app 100% recomendable!! Ya hemos alquilado en varias ocasiones y lo seguiremos haciendo!

Translation

Fast Easy No office or queues All facilities "0" traps Everything through the app 100% recommended!! We have already rented on several occasions and we will continue to do so!

Review photo
1 found this helpful
Featured Review
★★
July 4, 2023
Original

En su dia todo perfecto, pero ahora dudo de si volvere a alquilar un coche con Virtuo. Hace unos dias me comunicaron que he sido multado por acceder a la Zona de Bajas Emisiones de Especial Proteccion (ZBEDEP) con uno de sus vehiculos. Creia que al ser coches nuevos y con etiqueta ambiental no tendria problemas. Ni en la web, ni en la App ni en el contrato advierten de esa circunstancia. Si usais uno de sus vehiculos de gasolina tenerlo en cuenta.

Translation

Everything was perfect at the time, but now I doubt whether I will rent a car with Virtuo again. A few days ago they informed me that I have been fined for accessing the Special Protection Low Emissions Zone (ZBEDEP) with one of their vehicles. I believed that since they were new cars and had an environmental label I would have no problems. Neither on the website, nor in the App nor in the contract do they warn of this circumstance. If you use one of their gasoline vehicles, keep this in mind.

Featured Review
★★★★★
March 22, 2023
Original

Others should learn.

Featured Review
★★★★★
February 8, 2023
Original

2da vez que alquilo con Virtuo y lo hare una tercera. App intuitiva, los coches son los que ves en la reserva, incluso mejores. Mismo color, limpio, sin roces y facil de reservar, pagar y encontrarlos. Ademas si tienes cualquier duda te la resuelven rapido y hablando con una persona, ni bots, ni automatizaciones. 10/10

Translation

2nd time I have rented with Virtuo and I will do it a third time. Intuitive app, the cars are the ones you see in the reservation, even better. Same color, clean, no scratches and easy to reserve, pay and find them. Furthermore, if you have any questions, they solve them quickly and by talking to a person, no bots or automations. 10/10

1 found this helpful
Featured Review
★★★★★
January 14, 2023
Original

!VIRTUO, eres el mejor! Alquile un Tesla Model 3 y todo fue un sueno hecho realidad. !La aplicacion es genial! No tuve que hablar con ningun ser humano (!menos mal!) y las instrucciones y mensajes antes, durante y despues del alquiler fueron de gran ayuda. El coche estaba limpisimo por dentro y mas o menos limpio por fuera. La presion de los neumaticos estaba un poco baja, pero no es nada que un poco de aire no pueda solucionar. La bateria estaba al 90% cuando lo tome, lo cual esta bien. El coche tenia unos 20,000 km, pero aun se veia como nuevo. !VIRTUO, volvere a alquilar contigo!

Translation

VIRTUO, you are the best! I rented a Tesla Model 3 and everything was a dream come true. The app is great! I didn't have to speak to a human being (thank goodness!) and the instructions and messages before, during and after the rental were very helpful. The car was very clean inside and more or less clean on the outside. The tire pressure was a little low, but it's nothing a little air can't fix. The battery was at 90% when I took it, which is fine. The car had about 20,000 km on it, but still looked like new. VIRTUO, I will rent with you again!

Review photo
1 found this helpful
★★★★★
February 1, 2024
Original
★★★★★
January 1, 2024
Original
★★★★
January 1, 2024
Original
★★★★★
December 1, 2023
Original
The second time we rented with them. And it wont be the last because both the vehicles and the service are unbeatable.
Translation
La segunda vez que alquilamos con ellos. Y no sera la ultima porque tanto los vehiculos como la atencion es inmejorable
★★★★★
December 1, 2023
Original
The app is a hoot!!! I have already used it several times and with different cars. Everything great, no complications, very good service
★★★★★
December 1, 2023
Original
My experience is very good. I recommend Virtuo.
Translation
Muy buena mi experiencia. Recomiendo Virtuo.
★★★★
Local Guide December 1, 2023
Original
★★★★★
December 1, 2022
Original
★★★★★
December 1, 2022
Original
★★★★★
Local Guide December 1, 2022
Original
★★★★★
Local Guide December 1, 2022
Original
★★★★★
December 1, 2022
Original
★★★★★
Local Guide December 1, 2022
Original
★★★★★
December 1, 2022
Original
The pick-up, the experience with the car, the delivery and return of the deposit, everything was perfect, it couldnt be better. Congratulations to the entire team!!!
Translation
La recogida, la experiencia con el coche, la entrega y devolucion de fianza, todo perfecto mejor imposible. Enhorabuena a todo el equipo!!!
★★★★★
Local Guide December 1, 2022
Original
Go ahead !
Translation
Adelante !
1 helpful
★★★★★
Local Guide December 1, 2021
Original
December 1, 2021
Original
Do not rent anything with this company, they are scammers, you pay to rent the car, and they tell you that they have not received the money, and they do not give you the car, and since they have your bank card, they start making charges on the card They have stolen up to 1000 euros from my card, I have reported them for scam, and economic fraud, look at the response they have given me, it is a lie, no one has contacted me, nor are the charges correct, for that you have charged me without my authorization and that they have nothing to do with it, THIEVES, if anyone who reads my review wants me to prove it to them, write to me privately and I will show them how scammers they are, so that they can see whoever is lying
Translation
No alquilen nada con esta compania,son unos estafadores,pagas por el alquilar del coche,y te dicen que no les a llegado el dinero,y no te dan el coche,y como tienen tu tarjeta bancaria,te empiezan hacer cargos en la tarjeta,hasta 1000 euros me han robado a mi de mi tarjeta,les he denunciado por estafa,y fraude economico,mirar la contestacion que me han puesto,es mentira,ni nadie se a puesto en contacto conmigo,ni son correctos los cargos,por que me los habeis cargado sin mi autorizacion y que no tienen nada que ver,LADRONES,si alguien que leea mi resena,quiere que se lo demuestre,me escriba por privado y le demuestro lo estafadores que son,para que vea quien sea quien miente
5 helpful
★★★★★
Local Guide December 1, 2021
Original
★★★★★
December 1, 2021
Original
Authentic luxury cars at a better price than the lower-end cars that you get in traditional rentals. I repeat for sure...!
Translation
Autentico lujo de coches a mejor precio que los coches de gama inferior que te dan en los alquileres tradicionales. Repito seguro...!
★★★★★
December 1, 2020
Original
★★★★★
December 1, 2020
Original
★★★★★
December 1, 2020
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★★★★★
December 1, 2020
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★★★★★
December 1, 2020
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★★★★★
December 1, 2020
Original
★★★★
Local Guide December 1, 2020
Original
★★★★★
December 1, 2020
Original
★★★★★
December 1, 2020
Original
★★★★★
December 1, 2020
Original
It is a great pleasure to drive Virtuo cars, they are high-end cars and equipped with everything you need for a good driving experience. Customer service is very punctual when it comes to resolving concerns. Very good service in all aspects.

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