Virtuo Alquiler de Coches | Madrid - Barajas in Madrid

4.0
★★★★☆
(26 reviews)

Virtuo te ofrece un inmejorable servicio de alquiler de coches, disponible 24/7 y 100% digital. Alquila un coche en el aeropuerto Barajas en Madrid, descarga la llave digital desde la app, abre tu coche y !salta a la carretera!. Con Virtuo, olvidate de hacer colas y lidiar en mostradores. Gestionalo todo de forma autonoma sin esperas ni contacto fisico. Alquila nuestros coches, totalmente equipados, !hasta 90 dias! Gestiona tu reserva facilmente desde la app de Virtuo y disfruta de nuestra flexibilidad: anade conductores adicionales y amplia tu kilometraje segun tus necesidades.

Working Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location

Business Features

Accessibility
  • Wheelchair-accessible entrance

Contact Information

bit.ly

Address

Aeropuerto de Madrid-Barajas Adolfo Suarez, Av de la Hispanidad, Terminal 1, 2, 3 & 4

28042 Madrid

Plus Code: FC7H+FR Madrid, Spain

Photo Gallery

Featured

Featured

By owner

By owner

Street View & 360deg

Street View & 360deg

4.0
★★★★☆
26 reviews

Rating Distribution

5 stars
18 (69.2%)
4 stars
1 (3.8%)
3 stars
1 (3.8%)
2 stars
0 (0.0%)
1 star
6 (23.1%)

Most Mentioned

airport 4 prices 4
Featured Review
May 13, 2024
Original

Me cobran 4,91EUR de parking en el aeropuerto sin explicar nada y sin devolverlos pese a reclamarlos

Translation

They charge me EUR4.91 for parking at the airport without explaining anything and without returning it despite claiming it

Featured Review
★★★
October 5, 2023
Original

No amenities if you're looking for some snacks, forget about it.

Featured Review
★★★★★
August 17, 2023
Original

Great experience with virtuo. Very easy to use. Excellent customer service and support. Fast response and efficient. Absolutely recommend virtuo if you're looking to rent a car. Great cars, excellent prices.

Featured Review
★★★★
June 7, 2023
Original

Generally excellent, and would recommend. My only issue was with locating precisely where to pick the car up (maybe share the car's Google Maps location?) and same on return. Also, no fuel station in the Madrid airport precinct

1 found this helpful
Featured Review
★★★★★
May 2, 2023
Original

Una experiencia de 10 puntos, muy organizado todo. Llegada al aeropuerto recibi un mensaje exacto de la posicion del coche, super limpio, nuevo y muy completo. Llamo la atencion los cargadores para el movil ademas de la carga inalambrica ya que la llave del coche es el propio movil desde la App que funciona de maravilla. Una vez revisado y completado el formulario que te lleva 1 minuto te pones en marcha a realizar tu viaje en mi caso venia incluso con telepeaje lo que te hace ganar mucho tiempo. La devolucion del mismo modo y igual de simple 4 fotos, le dices a la App donde dejas exacto el coche y listo. Super facil lo recomiendo 100% incluso puedes alargar el contrato en cualquier momento sin ningun tipo de sobrecargos . Volvere a alquilar sin dudarlo.

Translation

A 10-point experience, everything was very organized. Upon arrival at the airport I received an exact message about the position of the car, super clean, new and very complete. The mobile chargers caught our attention in addition to the wireless charging since the car key is the mobile phone itself from the App, which works wonderfully. Once you have reviewed and completed the form, which takes you 1 minute, you start making your trip. In my case, it even came with electronic toll, which saves you a lot of time. The return in the same way and just as simple 4 photos, you tell the App exactly where you leave the car and that's it. Super easy, I recommend it 100%, you can even extend the contract at any time without any type of surcharge. I will rent again without hesitation.

Review photo
Review photo
1 found this helpful
Featured Review
January 9, 2022
Original

Poor experience with Virtuo for a 10 days rent during Xmas 2021 in Madrid - the car was not where we were told it would be on arrival at the airport - 20 min for the helpdesk to locate the car (by the way they only speak english or italian) - they sent me to an hotel 3 km away saying the car was there. When arrived at the hotel using the airport shuttle, they told me to come back because the car was now at the airport - in the end it took 2hrs to get the car - ridiculous compensation of a half day of rental and only because I insisted (first proposal was a 20 euros discount on a future rental...). They didn't even accept to refund the 15 euros I paid for having the car sent to the airport - car screen out of order after 4 days (Mercedes GLA 200d). Not possible anymore to control radio volume or use the car gps or connect a smartphone. No solution provided. I suspect the Virtuo system was interferring - will never use this low quality company anymore

3 found this helpful
Featured Review
★★★★★
January 9, 2022
Original

Great value! Car was ready when we arrived. Never had to talk to a person. I love it

Featured Review
★★★★★
December 16, 2021
Original

Super!

★★★★★
December 1, 2023
Original
Perfect, simple and efficient, vehicle in perfect condition
Translation
Parfait, simple et efficace, vehicule en parfait etat
★★★★★
December 1, 2023
Original
Superb car, and very practical not having to wait to collect the car. We highly recommend Virtuo!
Translation
Superbe voiture, et tres pratique de ne pas devoir attendre pour recuperer la voiture. Nous recommandons vivement Virtuo!
★★★★★
December 1, 2023
Original
Excellent! Every time I have used Virtuo it has been great, plus their cars and prices are the best!
Translation
Excelente! Todas las veces que he usado Virtuo ha ido de maravilla, ademas que sus coches y precios son lo maximo!
★★★★★
December 1, 2023
Original
December 1, 2023
Original
Terrible customer service, cars are always damaged and sometimes delivered dirty. They charge you charges on your card without authorization
1 helpful
★★★★★
December 1, 2022
Original
★★★★★
December 1, 2022
Original
★★★★★
December 1, 2022
Original
★★★★★
December 1, 2022
Original
★★★★★
December 1, 2022
Original
★★★★★
Local Guide December 1, 2022
Original
It was all new. Everything is digital and it can all be trusted. Cant say anything other than praise for the service because the beginning takes some getting used to but was fantastic. good service
December 1, 2021
Original
Do not rent anything with this company, they are scammers, you pay for the car rental, and then they tell you that they have not received the money, and you do not have the car, and since they have your bank card, they start charging your card They have stolen up to 1000 euros from me, I have reported them for a crime of fraud, and another of bank fraud, they are thieves, do not rent anything with these people
Translation
No alquilen nada con esta compania,son unos estafadores,pagas por el alquiler del coche,y luego te dicen que no les a llegado el dinero,y no tienes el coche,y como tienen tu tarjeta bancaria,te empiezan hacer cargos en la tarjeta,hasta 1000 euros me han robado a mi,los he denunciado,por un delito de estafa,y otro de fraude bancario,son unos ladrones,no alquilen nada con esta gentuza
6 helpful
★★★★★
Local Guide December 1, 2021
Original
December 1, 2021
Original
December 1, 2021
Original
★★★★★
Local Guide December 1, 2021
Original
★★★★★
Local Guide December 1, 2021
Original
I really found this rental system perfect. Superb car.
Translation
Jai vraiment trouve ce systeme de location parfait. Superbe voiture.
★★★★★
December 1, 2021
Original

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