Vip Car Madrid in Madrid

3.7
★★★★☆
(15 reviews)

Alquiler de vehiculos con conductor.

Working Hours

Monday 9 AM-10 PM
Tuesday 9 AM-10 PM
Wednesday 9 AM-10 PM
Thursday 9 AM-10 PM
Friday 9 AM-10 PM
Saturday 9 AM-10 PM
Sunday 9 AM-10 PM

Location

Business Features

Accessibility
  • Wheelchair-accessible entrance

Contact Information

+34 650 49 63 63 vipcarmadrid.com

Address

C. del Correo, s/n

28012 Madrid

Plus Code: C78W+8F Madrid, Spain

Photo Gallery

Featured

Featured

By owner

By owner

Street View & 360deg

Street View & 360deg

3.7
★★★★☆
15 reviews

Rating Distribution

5 stars
9 (60.0%)
4 stars
1 (6.7%)
3 stars
0 (0.0%)
2 stars
1 (6.7%)
1 star
4 (26.7%)

Most Mentioned

debit card 2 pay 2 price 2
Featured Review
September 16, 2024
Original

NO RESERVEN VEHICULO CON ESTA EMPRESA, son estafadores, me hicieron pagar de 140EUR a 395EUR porque no aceptan tarjeta de debito, pero para cobrar los 395EUR si que la aceptaron, eviten esta compania

Translation

DO NOT RESERVE A VEHICLE WITH THIS COMPANY, they are scammers, they made me pay from EUR140 to EUR395 because they do not accept a debit card, but to collect the EUR395 they did accept it, avoid this company

Featured Review
September 5, 2024
Original

FATAL! no vuelvo a usar sus servicios jamas. Contrate un coche, cuando fui a cogerlo con el agente me dijeron que el conductor anterior lo habia estrellado y que no teniamos coche. tanto vip cars como la empresa de alquiler se lavaron las manos y tuvimos que coger otro coche en otro sitio por el doble de dinero y sin nosotros haber hecho nada. Ni siquiera nos han devuelto el dinero ni nos han cubierto el otro coche y ni siquiera la diferencia...... PD: Lo cogi con todos los seguros para evitar estas cosas y no ha servido de nada...... PESIMO trato al cliente. Nunca escribo malas resenas si no es justificado

Translation

FATAL! I will never use their services again. I hired a car, when I went to pick it up with the agent they told me that the previous driver had crashed it and that we didn't have a car. Both VIP Cars and the rental company washed their hands of it and we had to get another car somewhere else for double the money and without us having done anything. They have not even returned our money nor have they covered the other car or even the difference...... PS: I took it with all the insurance to avoid these things and it has been of no use...... TERRIBLE customer service. I never write bad reviews if it is not justified

Featured Review
August 10, 2024
Original

SERVICIO PESIMO .EDUCACION Y RESPETO Y AHI PARA NADA

Translation

TERRIBLE SERVICE. EDUCATION AND RESPECT AND THERE FOR NOTHING

Featured Review
February 11, 2024
Original

FATAL. Alque un coche online para un viaje a eindhoven. Tuve q abonar de reserva 45.97EUR ,cuando llegue alli me piden tarjeta de credito le doy con la q realice el pago online y me dicen q esa no vale pq es de debito y yo no tengo. 1degpq no vale la de debito ?yo he alquilado en otras ocasions con enterprise y genial con mi tarjeta. No pude llevarme el coche pero es q tampoco me devolvieron los 45.97EUR ni tan siquiera una parte sin haber usado el servicio pq no me dejaron. Se han quedado con un dinero con el q no han dado ningun servicio. Se han quedado con lo q no es suyo. Eso tiene un nombre. NUNCA VOLVERE CON ESTA EMPRESA. NO LA RECOMIENDO PARA NADA.

Translation

FATAL. Rent a car online for a trip to Eindhoven. I had to pay EUR45.97 for the reservation, when I got there they asked me for a credit card, I gave them the one I used to make the online payment and they told me that that one is not valid because it is a debit card and I don't have one. 1st because the debit card is not worth it? I have rented on other occasions with enterprise and it was great with my card. I couldn't take the car but they didn't refund me the EUR45.97 or even a portion of it without having used the service because they wouldn't let me. They have been left with money with which they have not provided any service. They have kept what is not theirs. That has a name. I WILL NEVER RETURN TO THIS COMPANY. I DO NOT RECOMMEND IT AT ALL.

1 found this helpful
Featured Review
★★★★★
August 30, 2017
Original

Servicio impecable y profesional. Necesitabamos una empresa de coches con conductor para una importante visita de clientes extranjeros y todo fue perfecto. Recomendable 100%.

Translation

Impeccable and professional service. We needed a car company with a driver for an important visit by foreign clients and everything was perfect. 100% recommended.

Featured Review
★★★★★
July 9, 2017
Original

Contrate este servicio hace un par de meses para mi boda. Todo fue genial, muy contenta con el trato recibido, la puntualidad y el saber estar del conductor, lo recomiendo sin dudar.

Translation

I hired this service a couple of months ago for my wedding. Everything was great, very happy with the treatment received, the punctuality and the driver's know-how, I recommend him without hesitation.

Featured Review
★★★★★
May 16, 2017
Original

Yeah yeah

Featured Review
★★★★
May 14, 2013
Original

no suelo alquilar coches muy a menudo pero las pocas veces que lo tengo que hacer,y no me queda otra siempre acudo aqui.disponen de una amplia gama de vehiculos a tu eleccion asi como unas tarifas capaces de satisfacer al cliente mas exigente y al que busca el mejor precio

Translation

I don't usually rent cars very often but the few times I have to do it, and I have no choice, I always go here. They have a wide range of vehicles for your choice as well as rates capable of satisfying the most demanding customer and those who look for the best price

★★★★★
December 1, 2023
Original
Great professionals
Translation
Grandes profesionales
★★★★★
Local Guide December 1, 2019
Original
Always very happy with this service. Punctual, helpful, with care in every detail. Out of ten!
Translation
Contentisimos siempre con este servicio. Puntuales, serviciales, con mimo en cada detalle. De diez!
★★★★★
December 1, 2018
Original
★★★★★
December 1, 2018
Original
★★★★★
December 1, 2018
Original
Excellent, professional and punctual service. Very good driver and great treatment. Impeccable car.
Translation
Un servicio excelente, profesional y puntual. Muy buen conductor y el trato con el genial. Coche impecable.
★★★★★
December 1, 2017
Original
★★
December 1, 2013
Original
We havent had a good time, they are unpunctual and then they tell you that it is 30 euros more for this thing and 50 for that thing more
Translation
No la hemos pasado bien, son impuntuales y luego te enrollan que si es 30 euros mas por tal cosa y 50 por tal cosa mas
1 helpful

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