Sixt in Madrid

4.1
★★★★☆
(589 reviews)

!Te damos la bienvenida a nuestra oficina de alquiler de coches y furgonetas de Madrid Chamartin! Situada a pocos metros de la salida de la mitica estacion de trenes (AVE/renfe) de Madrid en el aparcamiento de la misma, dispone de una amplia seleccion de automoviles de las mejores marcas y de furgonetas de distintos tamanos. Podras disfrutar de nuestra flota de ultima generacion con la maxima flexibilidad ya que tanto la recogida como la devolucion de los vehiculos se puede realizar las 24 horas. Atencion: la entrega y devolucion de furgonetas debe realizarse unicamente en el parking P2. Consulta todos los detalles en nuestra pagina web y realiza una reserva en la misma o a traves de nuestra app. Ademas, descubre ahora nuestra suscripcio...

Working Hours

Monday 7 AM-10 PM
Tuesday 7 AM-10 PM
Wednesday 7 AM-10 PM
Thursday 7 AM-10 PM
Friday 7 AM-10 PM
Saturday 7 AM-10 PM
Sunday 7 AM-10 PM

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+34 871 18 01 92 sixt.es

Address

C. de Agustin de Foxa, S/N

28036 Madrid

Plus Code: F8F8+4F Madrid, Spain

Photo Gallery

Featured

Featured

Street View & 360deg

Street View & 360deg

Exterior

Exterior

By owner

By owner

Latest

Latest

Inside

Inside

4.1
★★★★☆
589 reviews

Rating Distribution

5 stars
408 (69.3%)
4 stars
57 (9.7%)
3 stars
20 (3.4%)
2 stars
5 (0.8%)
1 star
99 (16.8%)

Most Mentioned

van 27 insurance 20 return 19 money 16 security deposit 10 management 10 afternoon 9 property damage 8 receipt 7 smile 5
Featured Review
November 7, 2024
Original

The insurance was over the top expensive. Cost more than the car rental for the medium of 3 insurance options. 36EUR a day and even that was limited. Top insurance almost 50EUR per day. Even in Ireland & Scandinavia the top insurance was 22EUR. Everytime I looked at the car, I felt ripped off.

Featured Review
★★★★★
September 23, 2024
Original

super fast, very well priced and great checkin & out service. I travel worldwide and this place is the best i have experienced

Featured Review
June 29, 2024
Original

Stay away from this company. I rented a car for 24 hours, payed for parking it in closed garages. Nevertheless they blamed (and charged EUR 164) me for an existing scratch. The agent just gave me the keys and pointed where the car was. So, absolutely no delivery inspection. My mistake: I should have done an inspection by myself, so I could have seen the scratch before. Same situation when I returned the car: no inspection with me, they just took back the keys. I do not recommend this company at all.

Featured Review
May 26, 2024
Original

The worst service, i get to the place at the scheduled time. And my car "was not there", they said i had to either wait one hour or pay an upgrade.... Couldn't expect more from sixt in spain... It's a shame this predatory practice is allowed here, just scamming tourists. Not recommended. Avoid it if possible....

Featured Review
★★★★★
January 13, 2024
Original

My experience with Sixt ( Chamartin office ) was more than great starting from the great hospitality till the amazing customer service I had while I was traveling. Thank you Silvia , Randy and Cristina

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Featured Review
April 11, 2023
Original

This is the second time I have had the same problem with Sixt in Spain. I booked my car with miles, and at the counter, they offered me an upgrade for a closed value per day that included taxes (11 euros per day- I was forced to take the upgrade because the other car options were small and with me, there was a person with reduced mobility.). Today I received an invoice that does not match in any way and that makes me pay more than double the agreed amount. Now I have to spend time from work calling customer service, probably wasting my time and money (because it was the same a year ago). This is how a company earns some extra money but loses a customer.

Featured Review
August 19, 2019
Original

!!! ATTENTION !!!! Thieves and scammers !!!. I rented a WV Polo 1001KYB car on 06/28/2009 at this Sixt company at the Chamortin Madrid train station. The car is a new run of 3000 km, if not one BUT. After returning the car and checking it, 40 days have passed, but I still have not received my money for the deposit. NOTHING!!! Think before you order from them.

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2 found this helpful
Featured Review
★★★★
September 18, 2017
Original

Very good car rental company. I really recommend to rent from here. They treat you nicely and give you all information that you need. In addition, they advice you for the better way to save money while booking.

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1 found this helpful
★★★★★
November 28, 2024
Original
★★★★★
Local Guide November 26, 2024
Original
★★★★★
Local Guide November 25, 2024
Original
I highly recommend this agency, everything is very agile and the staff is very friendly, both in the pick-up in Chamartin and in the drop-off in Atocha.
Translation
Recomiendo ampliamente esta agencia, todo muy agil y personal muy amable, tanto en la recogida en Chamartin como en la devolucion en Atocha.
★★★★
Local Guide November 24, 2024
Original
Very good attention
Translation
Muy buena atencion
Local Guide November 17, 2024
Original
They are scoundrels. They charge you twice and they dont return the deposit until after a month. They dont inform you about this. Dont rent here, they do business with your money.
Translation
Son unos sinverguenzas.te cobran 2 veces y la senal no te la devuelven hasta pasado un mes.no informan de esto.no alquiles aqui que hacen negocio con tu dinero.
★★★★★
November 17, 2024
Original
★★★★
November 17, 2024
Original
Very good
Translation
Muy bien
★★★★★
November 17, 2024
Original
★★★★★
November 10, 2024
Original
Very good choice. The staff was very attentive, the car option they gave me fit, a new Volvo S60 that drove like silk, and that didnt give me any problems on a long trip. Furthermore, the return was fast and without waiting. Highly recommended, because they have more affordable cars and also other better options like the one I chose. I think the price is fine, my car was not cheap because the model was of more premium quality and typology. Highly recommended.
Translation
Muy buena eleccion. El personal muy atento, la opcion que me dieron de coche encajaba, un volvo S60 nuevo que iba como la seda, y que no me dio ningun problema en un viaje largo. Ademas la devolucion fue rapida y sin esperas. Muy recomendable, porque tienen coches mas de precio asequible y tambien otras opciones mejores como la que escogi. De Precio creo que esta bien, mi coche no era barato porque el modelo era de calidad y tipologia mas premium. Muy recomendable.
★★★★★
Local Guide November 10, 2024
Original
Good
Translation
Gut
★★★★★
November 10, 2024
Original
★★★★
November 10, 2024
Original
★★★★★
November 10, 2024
Original
It is the third time that I have rented a van in sixt de Chamartin and the truth is that I am very happy. Very good prices, booking in advance, many thanks to Silvia and Paula who are in sixt de Chamartin, they are super excellent, they have helped me a lot to manage everything very quickly. I will rent again without a doubt, greetings
Translation
Es la tercera vez que alquilo una furgo en sixt de Chamartin y la verda que estoi muy contento. Muy buenos precios, reservando con antelacion, muchas gracias a Silvia y a paula que se encuentran en sixt de Chamartin son super excelentes , me han ayudado muchisimo a gestionar todo con mucha rapidez. Volvere alquilar sin duda., un saludo
★★★★★
November 10, 2024
Original
Congratulations to Randy for the good work. Everything is very well explained and helps a lot to make the best choice in terms of insurance and other extras. Thank you so much!
Translation
Felicidades a Randy por el buen trabajo. Todo muy bien explicado y ayuda bastante a tomar la mejor eleccion en cuanto a seguros y demas extras. Muchas gracias!
★★★★★
November 3, 2024
Original
★★★★★
Local Guide November 3, 2024
Original
★★★★★
November 3, 2024
Original
★★★★★
November 1, 2024
Original
★★★★★
November 1, 2024
Original
Great service, clear and great options
★★★★★
November 1, 2024
Original
The best company I have rented a vehicle with.
Translation
La mejor empresa con la que he alquilado vehiculo.
★★★★★
November 1, 2024
Original
November 1, 2024
Original
You deal with bad people, bad people
Translation
Tratas con malas personas, mala gente
★★★★★
November 1, 2024
Original
★★★★★
November 1, 2024
Original
★★★★★
Local Guide November 1, 2024
Original
★★★★★
Local Guide November 1, 2024
Original
I arrived unexpectedly and in less than 15 minutes I left there with a car at a good price and a smile for the treatment received. They are very professional
Translation
Llegue de imprevisto y en menos de 15 minutos sali de alli con un coche a buen precio y una sonrisa por el trato recibido. Son muy profesionales
★★★★★
November 1, 2024
Original
★★★★★
November 1, 2024
Original
★★★★★
November 1, 2024
Original
Overall satisfied with the experience
Translation
Satisfecho en general con la experiencia
★★★★★
November 1, 2024
Original
Very professional in the Chamartin Station office. Most especially the lady who attended to me.
★★★★★
November 1, 2024
Original
October 1, 2024
Original
CAREFUL!!! If you rent here, check the damage carefully before signing anything, otherwise you will get damage on your return that was already there when you return it and they may also not have the vehicle you reserved online and they will give you another one with different characteristics, Good luck! !!!!
Translation
CUIDADO!!! Si alquilas aqui, revisa bien los desperfectos antes de firmar nada, sino te colaran a la vuelta desperfectos que ya edraban, cuando hagas la devolucion y tambien puede que no tengan el vehiculo que reserves por web y te dan otro de diferentes caracteristicas, Suerte!!!!!
★★★★★
Local Guide October 1, 2024
Original
The experience at the Chamartin station office has been magnificent with excellent treatment from the employees and without any type of problem. I have already booked there several times and I will definitely repeat.
Translation
La experiencia en la oficina de la estacion de chamartin ha sido magnifica con un trato excelente por parte de los empleados y sin ningun tipo de problema. Ya ha reservado en varias ocasiones alli y repetire sin duda.
★★★★★
Local Guide October 1, 2024
Original
I rented a luxury vehicle and I must say that everything was perfect. They gave me a BMW 7 series on the way out and a Mercedes S class for my return trip. The only drawback I can say is that the Bmw had a little worn tires. The staff that assisted me at all times was very friendly and professional.
Translation
Alquile un vehiculo de lujo y debo decir que todo perfecto. Me entregaron un Bmw serie 7 a la ida y un mercedes clase S para mi viaje de vuelta. El unico pero que puedo poner es que el Bmw tenia los neumaticos un poco desgastados. El personal que me atendio en todo momento fue muy amable y profesional.
★★★★★
October 1, 2024
Original
Excellent service. Highly recommended
Translation
Servicio excelente. Muy recomendable
★★★★★
October 1, 2024
Original
Very good experience, Cristina assisted me very well when picking up and returning the van. All the best
Translation
Muy buena experiencia, Cristina me atendio muy bien a la recogida y a la devolucion de la furgoneta. Un saludo
★★★★★
October 1, 2024
Original
Excellent service and the cars are new, I am particularly happy with sixt
Translation
Excelente atencion y los cohes estan nuevos yo particularmente estoy muy contento con sixt
★★★★★
October 1, 2024
Original
Very friendly, good car, recommended
Translation
Muy amables, buen coche, recomendable
★★★★
Local Guide October 1, 2024
Original
Local Guide October 1, 2024
Original
The worst experience. Use the car for 2 days. I have the list with the damage that the car already had, I delivered it yesterday and today I receive as a surprise an email saying to generate new damage, when this never happened (they contradict each other apart from that.) The only thing they want is to keep the deposit of people, thieves.
★★★★★
October 1, 2024
Original
★★★★★
October 1, 2024
Original
★★★★★
September 1, 2024
Original
★★★★★
September 1, 2024
Original
Super good treatment in chamartin and the van was very good too
Translation
Super buen trato en chamartin y la furgoneta estaba muy bien tambien
★★★★★
September 1, 2024
Original
Excellent and fast service without wasting time, just as the car corresponds to what they offered me
Translation
Excelente y rapida atencion sin perder tiempo, tal cual el coche corresponde a lo que me ofrecieron
★★★★★
September 1, 2024
Original

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