SIXT Rent a Car Madrid Atocha Station in Madrid

4.0
★★★★☆
(2006 reviews)

Alquila un coche en Madrid Estacion Atocha con SIXT y descubre la capital espanola y sus alrededores a bordo de un coche de ultima generacion y tecnologia punta. Nuestra oficina esta situada dentro de la estacion Atocha, en la zona de llegadas. La estacion esta situada cerca de diversos puntos de interes como el Museo Reina Sofia o el Paseo del Prado y de la mayoria de los hoteles turisticos, tiene una localizacion ideal para empezar tu viaje. Podras recoger y devolver tu vehiculo las 24 horas y, para que la corta espera se haga todavia mas amena, podras disfrutar de nuestro Madrid Exclusive Lounge. Ademas, tambien podras alquilar camiones y furgonetas. Realiza tu reserva en nuestra web o a traves de nuestra app. Devuelve tu coche siguie...

Working Hours

Monday 7:30 AM-11 PM
Tuesday 7:30 AM-11 PM
Wednesday 7:30 AM-11 PM
Thursday 7:30 AM-11 PM
Friday 7:30 AM-12 AM
Saturday 7:30 AM-12 AM
Sunday 7:30 AM-11 PM

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+34 871 18 01 92 sixt.es

Address

Zona Hall Llegadas Ave, Pl. del Emperador Carlos V, s/n

28045 Madrid

Plus Code: C846+F9 Madrid, Spain

Photo Gallery

Featured

Featured

Exterior

Exterior

Street View & 360deg

Street View & 360deg

By owner

By owner

Latest

Latest

Videos

Videos

Inside

Inside

4.0
★★★★☆
2006 reviews

Rating Distribution

5 stars
1203 (60.0%)
4 stars
281 (14.0%)
3 stars
108 (5.4%)
2 stars
76 (3.8%)
1 star
338 (16.8%)

Most Mentioned

office 88 parking 52 security deposit 49 return 42 scammers 34 property damage 33 garage 26 web page 16 BMW 7 el correo 5
Featured Review
November 21, 2024
Original

The worst car rental company in Spain. I always go to other companies, but this time I gave them a try, and we were extremely disappointed. They are big Scammers! After you return the car, they keep charging your credit card for several fees to report your information to the city for the parking tickets. Why would you charge people so many fees to give the car rental information to the city for parking tickets? No other company does that. We will never again rent a car from you!

Featured Review
★★★★★
November 12, 2024
Original

"I recently rented a car from Sixt in Madrid and returned it in Malaga. The experience was very positive overall. The car met all my specifications, was clean, and in excellent condition. The customer service was very good both at the pick-up location in Madrid and during the drop-off in Malaga. I am currently waiting for the deposit refund, and I hope it will be returned without delays, as I haven't faced any issues so far. It's been two days since the return, and I expect the deposit to be processed soon. Overall, I'm very satisfied with the service provided."

Featured Review
October 23, 2024
Original

the worst rental company in Spain!! , they are scammers you will never get the car that you paid for. we rented a premium electric car and the website indicated a battery reserve of 590 km . at the airport, we were given a BMW with a margin of half as much . To our dissatisfaction, they offered to lower the category by paying twice as much . they also write off money more than stated . we have not seen a worse company avoid them if you do not want to spoil your planned vacation and get long conversations and persuasion to give you a paid car, which in the end you will not receive and will be forced to take what they give

2 found this helpful
Featured Review
★★★★★
October 6, 2024
Original

Open at 07:30 in the morning and the staff there is very nice and friendly. Very smooth process to rent a car and do not need to wait in line. Unfortunately the tire is punctured, and luckily the car has full insurance. And we just return the car and left. Very good experience.

Featured Review
October 6, 2024
Original

I came to your location to rent the car I had reserved a week ago. The receptionist told me that I couldn't rent a car because I didn't have an international driver's license, which I encountered for the first time. I had previously rented a car in Spain with the same license. I immediately left and went to the Europcar rental company. Within 5 minutes, they gave me a better car at a better price, and without the ridiculous license you were asking for. I want to thank the person at the reception for not giving me the car. Hope to never see you again.

1 found this helpful
Featured Review
★★★★★
September 29, 2024
Original

First time renting from SIXT, here in Madrid. Made the reservation thru the hotel and came to pick up the vehicle at Atocha train station location in Madrid. I commend Andres, at the check-in, and Alfaro, at the return. Andres went out of his way to file a report with the city for my lost cellphone which was later found. When we came to return the vehicle, Google maps directed to another SIXT location, close-by but not the original one. Alvaro changed the drop-off locations and received the vehicle. We had an incredible time in Avila, Spain but your employees went far and beyond the call. Oh by the way, let Andres know that we had the steak in Avila and it was everything he had recommended to us!! Thanks!! Pedro Ortiz

Featured Review
★★★★★
January 8, 2024
Original

Adriano (Adrian) was the best sales agent at any car service I have ever met. I enjoyed Sixt service and his warm and professional attitude was a big reason for that.

Review photo
Featured Review
★★★★★
November 29, 2021
Original

Great staff, very friendly service. No upcharges, no annoying upsales. Pickup and dropoff only took a few minutes and there weren't any queues during our pickup time. The only drawback is that their garage is really tight (which is pretty normal in European cities) so you need to be very good with your car dimensions, but the garage staff are helping to park if it's too hard. By renting the cheapest automatic car on the website, I got a very new C4 with adaptive cruise, climate, carplay and a very pleasant mpg! Great branch, would 100% rent again!

Review photo
★★★
November 29, 2024
Original
Service was great. However as the car i rented was large, going into to carpark was a harrowing experience
★★★★★
November 28, 2024
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★★★★★
November 28, 2024
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★★★★★
November 26, 2024
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★★★★★
November 26, 2024
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★★★★★
November 26, 2024
Original
Best option for BMW 730 in following trip by 3000km
★★★★★
November 25, 2024
Original
★★★★★
November 24, 2024
Original
★★★★★
November 24, 2024
Original
★★★★★
November 24, 2024
Original
La flota de Sixt Rent a Car es impresionante tanto en variedad como en calidad. Tienen opciones para todos los gustos y necesidades, desde compactos economicos hasta lujosos sedanes y SUVs. Todos los vehiculos estan en excelente estado y bien mantenidos, garantizando una experiencia de conduccion comoda y segura. La atencion en la cliente en la recogida excelente
★★★★★
November 24, 2024
Original
★★★★★
November 17, 2024
Original
★★★★★
November 17, 2024
Original
The service in the office was excellent. The employee who assisted us was very pleasant, attentive and decisive. The pickup process was quick and hassle-free. Highly recommended!
Translation
La atencion en la oficina fue excelente. El empleado que nos atendio fue muy agradable, atento y resolutivo. El proceso de recogida fue rapido y sin problemas. Muy recomendable!
Local Guide November 17, 2024
Original
I will never rent with them again. I come to Madrid for work once a week and I always use Hertz. This time there was no car and I had to choose Sixt. Honestly, they seem like scammers to me. They give you additional insurance without asking you and they just tell you sign me here.. If its not for me, I find out I was already paying too much and then when it came time to return the car they found damage that wasnt there.
Translation
Nunca mas alquilare con ellos vengo a Madrid por trabajo una vez a la semana y siempre uso Hertz. esta vez no habia un coche y tuve que elegir Sixt la verdad me parecen unos estafadores. Te ponen seguros adicionales sin preguntartelo y solo te dicen firmame aqui.. si no es para mi que me entero ya estaba pagando de mas y luego a la hora de volver el coche encuentran danos que no habia
★★★★★
November 17, 2024
Original
★★★★★
November 17, 2024
Original
★★★★★
Local Guide November 10, 2024
Original
An impeccable consumer experience, professionalism, options adapted to your needs in my case for work reasons and they always have the perfect option. I recommend this agency 100% to all rent a car users, without a doubt one of the best teams I have ever met and I have visited many agencies!!! Without a doubt it is my top 1 for me and for everyone.
Translation
Una experiencia consumidor impecable , profesionalidad , opciones adaptadas a tu necesidad en mi caso por motivos laborales y siempre tienen la opcion perfecta . Recomiendo esta agencia 100% a todo los usuarios de rent a car sin duda de los mejores equipos que he conocido y llevo muchas agencias recorridas !!! Sin duda es mi top 1 para mi y para todos .
★★★★★
November 10, 2024
Original
★★★★★
November 10, 2024
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★★★★★
November 3, 2024
Original
Excellent advisor, super formal, attentive
Translation
Excelente la asesora, super formal, atenta
★★★★★
November 3, 2024
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★★★★★
November 3, 2024
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★★★★★
November 3, 2024
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★★★★★
November 1, 2024
Original
Great worker! Jose Andres!
★★★★★
November 1, 2024
Original
★★★★★
Local Guide November 1, 2024
Original
Very good treatment and kindness.
Translation
Muy buen trato y amabilidad.
★★★★
November 1, 2024
Original
Everything very good. They didnt have lower range cars so I had to pay a premium
Translation
Muy bien todo . No tenian autos de gama menor x eso tuve que pagar un premium
★★★★
Local Guide November 1, 2024
Original
★★★★★
November 1, 2024
Original
Excellent treatment, very good staff and a great experience!
Translation
Trato excelente, personal muy buen ay la.experencia genial !
★★★★★
Local Guide November 1, 2024
Original
As always when I return to Atocha, I switch to Sixt. The reason, the treatment I always receive. exquisite, careful attention and providing support and information. Morning of 10/10/24, the office boy a 10.
Translation
Como siempre que vuelvo a atocha, paso a sixt. El motivo, el trato que recibo siempre. atencion exquisita, cuidada y brindando apoyo e informacion. Manana del 10/10/24, el chico de oficinas un 10.
November 1, 2024
Original
I put one star because I cant give less!!!!!!! Dont even think about renting a vehicle from this company!! I have been waiting for the deposit I paid for two weeks and I have called twice and they have not given me a solution!!!! This will never happen to me again!! Im never going back. Telefurgo is a better company, they give you the deposit at the time of delivering the vehicle. The guy told me 5 business days and it turns out that now they tell me on the phone that it is 28 days. I will put up a claim and/or complaints form or whatever is necessary.
Translation
Pongo una estrella porque no puedo poner menos!!!!!!! No se os ocurra alquilar un vehiculo en esta empresa!! Llevo dos semanas esperando la fianza que pague y he llamado dos veces y no me dan solucion!!!! Nunca mas me vuelve a pasar esto!! No voy a volver jamas. Telefurgo es mejor compania, te dan la fianza al momento de entregar el vehiculo. Me dijo el chico 5 dias habiles y resulta que ahora me ducen por telefono que son 28 dias. Pondre una hoja de reclamacion y/o denuncias o lo que haga falta.
1 helpful
November 1, 2024
Original
I am being charged with damage that was already previously on the vehicle, even after the representative told me that the damage was already reported and after I provided picture evidence of the damage.
1 helpful
★★★★★
November 1, 2024
Original
★★★★★
November 1, 2024
Original
★★★★★
November 1, 2024
Original
November 1, 2024
Original
3 months And still no reimbursement for ume car not available. We are talking about 500 euros. Scammers to avoid
Translation
3 mois Et toujours pas de remboursement d ume voiture pas dispo. On parle de 500euros. Des escrocs a eviter
★★★★★
November 1, 2024
Original
★★★★★
November 1, 2024
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★★★★★
November 1, 2024
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★★★★★
Local Guide November 1, 2024
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★★★★★
November 1, 2024
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★★★★★
November 1, 2024
Original
The attention and service are the best we have found when renting vehicles. The attention of the staff was very good at all times, they gave us very good information. I would always recommend renting cars with Sixt.
Translation
La atencion y el servicio son los mejores qhe hemos encontrado alquilando vehiculos. La atencion del staff fue muy buena en todo momento, nos brindaron muy buena informacion. Recomendaria siempre rentar autos con Sixt.
★★★★★
Local Guide November 1, 2024
Original
★★★★★
November 1, 2024
Original

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