SIXT - Madrid Centro in Madrid

4.0
★★★★☆
(164 reviews)

Alquila un coche en Madrid Centro con SIXT. Nuestras sucursales disponen de una amplia flota para satisfacer todos los gustos y necesidades. SIXT tiene mas de 2.200 estaciones repartidas por todo el mundo. En muchas de las estaciones tambien podras alquilar coches de 7 y 9 plazas, coches de lujo, furgonetas de transporte y camiones.

Working Hours

Monday 7 AM-9 PM
Tuesday 7 AM-9 PM
Wednesday 7 AM-9 PM
Thursday 7 AM-9 PM
Friday 7 AM-10 PM
Saturday 7 AM-10 PM
Sunday 7 AM-10 PM

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+34 871 18 01 92 sixt.es

Address

Rda. de Atocha, 10

28012 Madrid

Plus Code: C843+RH Madrid, Spain

Photo Gallery

Featured

Featured

Exterior

Exterior

By owner

By owner

Street View & 360deg

Street View & 360deg

4.0
★★★★☆
164 reviews

Rating Distribution

5 stars
112 (68.3%)
4 stars
11 (6.7%)
3 stars
2 (1.2%)
2 stars
2 (1.2%)
1 star
37 (22.6%)

Most Mentioned

rental agreement 13 price 13 scammers 12 money 8 insurance 6 return 5 security deposit 5 office 5 van 5 speed 3
Featured Review
★★★★★
October 10, 2024
Original

Great rental service. The only challenge was getting the beautiful rental car out of the tightly packed lot! Once out of lot, the Madrid driving was only mildly challenging as big cities can be, the Spanish highways were exceptional from Madrid through Bilbao - can't wait to come back!

Featured Review
★★★★★
September 23, 2024
Original

I have rented cars from this brunch tens of times by now and it has always been a seamless experience. The staff is always friendly and attentive and having a dropbox for the keys for after hours is a huge convenience.

Featured Review
★★★★★
August 30, 2024
Original

The lady in customer service was very professional, exceeding all of my expectations. I left the car rental extremely happy and got everything that I needed, which made my holiday more enjoyable. Thank you very much.

Featured Review
July 27, 2024
Original

I had made a reservation at the Sixt office in Madrid. However, when I arrived, due to an error in their system, they were unable to charge me the deposit for the vehicle. I offered to pay it in cash, but they showed zero flexibility in resolving the issue, and I had to cancel the reservation, which significantly impacted my vacation plans. I have always used Sixt, but I must say I am very disappointed after such a negative experience.

Featured Review
★★★★★
June 23, 2024
Original

The guy at the shop was very calm and thoughtful. He helped us very well. And he was also very friendly and cute

Featured Review
★★★★★
April 29, 2024
Original

I was hesitant to use this location because of its low rating but I was pleasantly surprised by how awesome it was. It was the best pick up experience I had with any car rental agency! Our representative was super friendly, knowledgeable and efficient. It was in and out! And same with the drop off. Couldn't have been easier!

Featured Review
★★★★★
July 24, 2023
Original

I took my daughter here to rent a car from July 18, 2023 to July 24, 2023. I booked online and then went to the store in the city center to pick up the car. The staff at the store were very friendly and would give some very convenient suggestions, so that the road trip went smoothly. When I come to Madrid, Spain, I will definitely rent a car here again

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Featured Review
★★★★★
March 1, 2023
Original

All experiences were great but especially with this sixt location at ronda de atocha 10. Very friendly stuff that speaks English. Only thing that is a bit not handy that waze or other navigation system takes you to the other side of the street and when turning from the traffic light from opposite side only the second parking can be accessed. Anyway you can get to parking public parking on the left which is also easy to park. Try sixt+ very cool option for long term rentals with new cars every time!

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★★★★★
November 30, 2024
Original
★★★★★
November 29, 2024
Original
★★★
Local Guide November 24, 2024
Original
They must lower their prices
★★★★★
November 24, 2024
Original
speed
Translation
rapidez
★★★★★
November 24, 2024
Original
Very professional and helpful
★★★★★
Local Guide November 17, 2024
Original
★★★★
November 3, 2024
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★★★★★
November 1, 2024
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★★★★★
November 1, 2024
Original
★★★★★
November 1, 2024
Original
★★★★★
November 1, 2024
Original
Sixt Ronda de Atocha, excellent service Alexandra
Translation
Sixt Ronda de Atocha , excelente servicio Alexandra
November 1, 2024
Original
It seems like a company of thieves to me... I made a reservation that was delivered on time. (as it was registered at the entrance to the rental car parking... and a few days later they charged me 150 for arriving within 3 hours afternoons....I called and they told me that it was registered at 10 at night, when at an airport they record all your movements, they tell me that I have to prove the time of leaving the vehicle. I tell them that I took flight 1 5 hours later and that it is registered in the parking lot and since there was no one in the office... I left it in the box and confirmed that it had been stored correctly because I checked it... and he told me that it is okay that They modify it, they accept my explanation and return it to me....but just in case.....they already pass the charge to me.....and if I dont realize it they charge me......and the refund...now in a few days but they already keep your money in advance..... and of course the deposit in 7 or 20 days. And of course they have not returned it yet But charging something wrong YES. They have also charged me an insurance of 34 more....of course the customer service guy tells me...that the people at the counter DO NOT USUALLY EXPLAIN IT WELL that they do........ Come on, that in my town is deceiving people.....but I sign it and accept it....but for me THEY ARE THIEVES AND THEY DECEIVE PEOPLE
Translation
Me parece una empresa de ladrones....hice una reserva que entregue en hora.( como quedo registrada ala entrada en el parking del renta car...y unos dias despues me han pasado un cargo de 150 por llegar las 3 horas tardes....he llamado y me con decir que esta registrado alas 10 de la noche, cuando en un aeropuerto te registran todo los movimientos, me dicen que tengo que demostrar la hora de dejada del vehiculo.le digo que coji un vuelo 1,5 horas despues y que esta registrado en el parking y que como no habia nadie en la oficina.....lo deje en el cajetin y confirme que se habian guardado bien porque lo revise....y me dice que vale que lo modifica ,aceptan mi explicacion y me lo devuelven....pero ellos por si acaso.....ya me pasan el cargo.....y si no me doy cuenta me lo cobran......y la devolucion...ahora en unos dias pero ellos ya se quedan con tu dinero de antemano..... y claro la fianza en 7 o 20 dias.y eso claro no lo han devuelto todavia. Pero cobrar algo erroneo. SI. Tambien me han cobrado un seguro de 34 mas....que claro me dice el chico de att al cliente ...que las personas de ventanilla NO LO SUELEN EXPLICAR BIEN que ellos sii........vamos eso en mi pueblo es enganar a la gente.....pero lo firme y lo acepto....pero para mi SON UNOS LADRONES Y ENGANAN A LA GENTE
★★★★★
November 1, 2024
Original
★★★★★
November 1, 2024
Original
Good price and good experience
Translation
Buen precio y buena experiencia
★★★★★
Local Guide November 1, 2024
Original
★★★★★
November 1, 2024
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★★★★★
November 1, 2024
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★★★★★
November 1, 2024
Original
Thanks Sixt. For the treatment and professionalism. Excellent.
Translation
Gracias Sixt. Por el trato y la profesionalidad. Excelente.
★★★★
November 1, 2024
Original
The reception staff is quite patient and friendly.
Translation
El personal de recepcion es bastante paciente y amable.
★★★★★
November 1, 2024
Original
October 1, 2024
Original
Once you return the car you have to send emails and call to get extra expenses that are invented (by mistake or voluntarily) removed. Its not the first time it happens to me. That said, the people working the counter have always been pleasant and efficient.
Translation
Una vez devuelves el coche tienes que estar enviando correos y llamando para que te quiten gastos extra que se inventan (por error o voluntariamente). No es la primera vez que me pasa. Dicho eso, la gente que trabaja en mostrador siempre ha sido agradable y eficiente.
★★★★★
October 1, 2024
Original
★★★★★
October 1, 2024
Original
Special Thanks to alexanda she is very professional and friendly, she made our day better
★★★★★
October 1, 2024
Original
★★★★
October 1, 2024
Original
★★★★★
October 1, 2024
Original
The staff is very friendly and the service impeccable. From Cristian to Joan, they are very professional and this is my favorite SIXT center, I have been using their services for years and this center is the best. I rent from this branch whenever I can because of its availability and good variety of cars.
Translation
El personal es muy amable y el servicio impecable. Desde Cristian a Joan, son muy profesionales y este es mi centro de SIXT preferido, llevo anos utilizando sus servicios y este centro es el mejor. Siempre que puedo alquilo desde esta sucursal por su disponibilidad y buena variedad de coches.
★★★★★
October 1, 2024
Original
★★★★★
Local Guide September 1, 2024
Original
★★★★★
September 1, 2024
Original
★★★★★
September 1, 2024
Original
★★★
Local Guide September 1, 2024
Original
Two agencies same services 200 euros more expensive so I had to book elsewhere
Translation
A deux agence meme prestations 200 eu plus cher donc jetais obliger de reserver ailleur
★★★★★
September 1, 2024
Original
★★★★★
August 1, 2024
Original
Local Guide July 1, 2024
Original
Be careful!!!!!, if you want to rent from this company they will steal from you. When they have to return the deposit money, they say no and on top of that they charge you the electric battery charge without barely doing half the km, something they never said when renting.
Translation
Cuidado!!!!!, si quieres alquilar en esta empresa te roban. Cuando tienen que devolverte el dinero de la fianza, te dicen que no y encima te cobran el cargo de la bateria electrica sin apenas hacer la mitad de los km, cosa que nunca dijeron al alquilar.
1 helpful
Local Guide July 1, 2024
Original
After delivering the car in perfect condition and with a full tank...they tell you that the money withheld immediately after you rent is returned to you in 24/48 hours...48 hours pass and they tell you that it can take 8 days and after more than 8 days you They say that you should claim it via email and they cant do anything not only do they withhold 1000 from me but after 3 days they charge me 200 for the car rental they are SCAMMERS !!!
Translation
Despues de entregar el coche en perfecto estado y con el deposito lleno te dicen que el dinero retenido inmediatamente que alquilas se te devuelve en 24/48h pasan las 48h y te dicen que puede pasar 8 dias y despues de mas de 8 dias te dicen que lo reclames via email que no pueden hacer nada no solo me retienen 1000 sino que a los 3 dias me cobran 200 del alquiler del coche .son unos ESTAFADORES !!!
1 helpful
★★★★★
July 1, 2024
Original
Brilliant. A few months ago I had a problem with renting a car at a competing company (OK Mob..) and when I arrived at SIXT to rent a car, the two guys there took great care of us and were very friendly. Thank you so much!
Translation
Genial. Hace unos meses Tuve un problema con el alquiler de un coche en una empresa de la competencia (OK Mob..) y cuando llegue a SIXT para alquilar un coche los dos chicos de ahi nos atendieron perfectamente y fueron muy amables. Muchas gracias!
★★★★★
Local Guide June 1, 2024
Original
June 1, 2024
Original
It was disappointing to have hired Sixt for a car rental! They claimed a mechanical failure of the car 40 BUSINESS DAYS AFTER it was delivered! I was held responsible for a mechanical failure of which I had nothing to do, and I had taken out the relevant insurance. I will never hire them again!! It generates total uncertainty in me! It is an abuse of a dominant position in the market.
Translation
Decepcionante fue haber contratado a Sixt por el alquiler de un auto! Me reclamaron una falla mecanica del automovil 40 DIAS HABILES DESPUES de haber sido entregado! Me responsabilizaron de una falla mecanica de la cual no tuve nada que ver, y habia contratado el seguro pertinente. Nunca los volvere a contratar!! Me genera una incertidumbre totall! Es un abuso de posicion dominante en el mercado.
2 helpful
June 1, 2024
Original
HDMILL SCAMMERS! on top of that they want to report, they should go to PRISON NOW! I AM GOING TO START CHARGES
Translation
ESTAFADORES HDMILL! encima quieren denunciar , deberian ir PRESOS YA! VOY A INICIAR CARGOS
1 helpful
June 1, 2024
Original
THEY ARE SCAMMERS!!! Dont trust them, they lie to you and make false claims!! THEY ARE A TOTAL SHAME
Translation
SON UNOS ESTAFADORES!!! No confien en ellos, te mientenn y te hacen reclamoss falsos!! SON UNA VERGUENZA TOTAL
June 1, 2024
Original
Why in other companies with the same debit card they return the deposit in 3 days and with you they wait a month? 200 pays for many things, you cant play with peoples money like that
Translation
Porque en otras companias con la misma tarjeta de debito te devuelven la fianza en 3 dias y con vosotros se espera un mes? 200 pagan muchas cosas, no se puede jugar con el dinero de la gente asi
1 helpful

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