OneFurgo (Madrid) in Madrid

4.4
★★★★☆
(194 reviews)

Empresa lider en alquiler de furgonetas en Madrid. Entrega de furgonetas fuera de horario de oficina Disponemos de tarifas mensuales en alquiler de furgonetas

Working Hours

Tuesday 7 AM-2 PM , 4-7:30 PM
Wednesday 7 AM-2 PM , 4-7:30 PM
Thursday 7 AM-2 PM , 4-7:30 PM
Friday Closed
Saturday 8 AM-1 PM , 4-7 PM
Sunday 9 AM-1 PM , 4-7 PM
Monday 7 AM-2 PM , 4-7:30 PM

Location

Business Features

Accessibility
  • Wheelchair-accessible entrance

Contact Information

+34 911 79 28 04 onefurgo.com

Address

C. Gamonal, 10

28031 Madrid

Plus Code: 99C3+RV Madrid, Spain

Photo Gallery

Featured

Featured

Commercial vehicle

Commercial vehicle

Exterior

Exterior

Videos

Videos

By owner

By owner

Street View & 360deg

Street View & 360deg

4.4
★★★★☆
194 reviews

Rating Distribution

5 stars
149 (76.8%)
4 stars
22 (11.3%)
3 stars
2 (1.0%)
2 stars
2 (1.0%)
1 star
19 (9.8%)

Most Mentioned

price 38 rental agreement 21 state 16 security deposit 8 insurance 8 management 5 move 5 economy 4 competitiveness 3 fee 2
Featured Review
★★★★★
October 1, 2024
Original

El personal de esta sucursal es de 5 estrellas, te atienden amablemente y cualquier incidencia que pueda ocurrir la resuelven en el momento, despues de 2 anos trabajando con esta sucursal no tengo ninguna queja

Translation

The staff at this branch is 5 stars, they serve you kindly and resolve any incident that may occur immediately. After 2 years working with this branch I have no complaints.

Featured Review
★★★★★
September 13, 2024
Original

Buenos precios, buena disponibilidad y sobre todo muy buen trato cliente.

Translation

Good prices, good availability and above all very good customer service.

Featured Review
September 7, 2024
Original

Hay otras opciones mejores!!! Resumo mi experiencia. - Tiene un precio elevado alquiler. - La furgonetas son basicas, no tienen camara trasera o como minimo sensores de aparcamiento, el asiento del conductor solo se mueve adelante o atras, etc etc ETC. NO TE ENTREGAN EL DEPOSITO LLENO Y CLARO LUEGO HAY LIO es una forma de cobrarte un servicio de un producto que echa el cliente; me explico la gasolina la paga el cliente, cuando despues no cuadra con lo anotado te cobran; osea de 100 alquileres si 50 no cuadra con lo que ellos dicen te cobran -en mi caso 21,24EUR- ( 1062EUR LIMPIOS QUE SE QUEDA LA EMPRESA )se queda la empresa sin poner nada y sin moverse del sitio -EL GASOIL LO ECHA EL CLIENTE Y NO LA EMPRESA-

Translation

There are other better options! I summarize my experience. - It has a high rental price. - The vans are basic, they do not have a rear camera or at least parking sensors, the driver's seat only moves forward or backward, etc etc ETC. THEY DO NOT GIVE YOU THE DEPOSIT FULL AND CLEAR THEN THERE IS LIO is a way of charging you for a service for a product that the customer provides; Let me explain that the customer pays for the gasoline, and when it doesn't match what was written down, they charge you; I mean 100 rents if 50 doesn't match what they say they charge you - in my case EUR21.24 - (EUR1062 CLEAN THAT THE COMPANY LEAVES) the company stays without putting anything in and without moving from the place - THE DIESEL DOES CHECK THE CUSTOMER AND NOT THE COMPANY-

2 found this helpful
Featured Review
★★★★★
June 22, 2024
Original

El que quiera alquilar un furgon, camion, con o sin trampilla, que no lo dude. Aqui te tratan bien. Buenos vehiculos. Buenas condiciones. Hasta 400 kilometros al dia, muy pocos son los q t dan tantos km. En definitiva, no te dejan tirado, compromiso y fiabilidad. Muy buenos

Translation

Anyone who wants to rent a van, truck, with or without a hatch, don't hesitate. They treat you well here. Good vehicles. Good conditions. Up to 400 kilometers a day, there are very few that give that many km. In short, they don't leave you stranded, commitment and reliability. very good

Featured Review
★★★★★
June 19, 2024
Original

Miguel muchisimas gracias, con el rebote que llevabamos y tu encantador y superprofesiobsl nos solucionaste la papeleta n un momento. Mil gracias de nuevo

Translation

Miguel, thank you very much, with the bounce we had and your charming and super professional, you solved the problem for us in a moment. Thank you very much again

1 found this helpful
Featured Review
★★★★★
December 14, 2023
Original

Necesitabamos un carrozado de 15m3 para nuestra mudanza de Madrid a Benidorm. Lo primero que me impresiono era que la reserva y el pago en linea era muy facil /hice la reserva por la noche/. Tenia dudas y pensaba que el dia siguiente podria encontrarme con algo como "lo sentimos mucho pero el carrozado no esta disponible", pero no tenia otra opcion, porque el dia antes de mi mudanza nos hemos dado cuenta que con la furgoneta que hemos reservado una semana antes en otra compania teniamos que hacer dos viajes por no caber todo lo que teniamos que llevar. El dia siguiente de OneFurgo han confirmado la reserva, nos han recibido muy bien, han respondido de nuestras dudas - un servicio de atencion al cliente de alta altura. El segundo punto mu,y positivo es que se podia pagar la reserva y la fianza con tarjeta de debito tambien /en diferencia con otras empresas donde solo permiten de credito/. El tercer punto muy positivo para nosotros es que te permiten hacer el seguro a todo riesgo sin franquicia. Mas positivos: nos han dado informacion que ha sido muy util para el viaje; Se podria alquilar un carretilla que nos ha ayudado mucho. En general - muchas gracias a todo el equipo de OneFurgo que hace su trabajo lo mejor posible. Un saludo

Translation

We needed a 15m3 body for our move from Madrid to Benidorm. The first thing that impressed me was that online booking and payment was very easy /I made the reservation at night/. I had doubts and I thought that the next day I could find something like "we are very sorry but the body is not available", but I had no other option, because the day before my move we realized that with the van that we have reserved a Week before in another company we had to make two trips because we couldn't fit everything we had to carry. The next day OneFurgo confirmed the reservation, they received us very well, they answered our questions - high-level customer service. The second very positive point is that you could pay the reservation and the deposit with a debit card as well /unlike other companies where they only allow credit/. The third very positive point for us is that they allow you to take out comprehensive insurance without excess. More positive: they have given us information that has been very useful for the trip; You could rent a wheelbarrow which has helped us a lot. Overall - many thanks to the entire OneFurgo team who do their job to the best of their ability. All the best

Review photo
Review photo
2 found this helpful
Featured Review
★★★★★
May 10, 2022
Original

Great service, New and clean vans. Friendly staff with full transparency on terms. Very good experience.

Featured Review
★★★★★
February 1, 2022
Original

Alquile una furgoneta grande y un carrozado hace muy poco. El trato, atencion, estado de los vehiculos, informacion sobre el alquiler y sobre el propio vehiculo fueron buenisimos, les llame para que me informaran antes de alquilar sobre las medidas y cuando recogi el vehiculo lo midieron delante de mi. Definitivamente volveria a alquilar.

Translation

I rented a large van and a body very recently. The treatment, attention, condition of the vehicles, information about the rental and about the vehicle itself were very good, I called them to inform me before renting about the measurements and when I picked up the vehicle they measured it in front of me. I would definitely rent again.

Review photo
August 1, 2024
Original
Local Guide August 1, 2024
Original
Wow very very expensive
★★★★★
Local Guide August 1, 2024
Original
The van is good and they are very nice. We will repeat
Translation
La furgoneta bien y ellos muy majetes. Repetiremos
★★★★★
Local Guide July 1, 2024
Original
★★★★★
Local Guide June 1, 2024
Original
Very professional, they have treated us wonderfully. Very good service.
Translation
Muy profesionales, nos han atendido de maravilla. Muy buen servicio.
★★★★★
June 1, 2024
Original
★★★★★
Local Guide May 1, 2024
Original
Very good service, zero complications and great attention. Plus I think its the cheapest. The best experience of the entire move.
Translation
Muy buen servicio, cero complicaciones y una gran atencion. Ademas creo que el mas barato. La mejor experiencia de toda la mudanza.
★★★★★
April 1, 2024
Original
I wanted to book a van with Onefurgo. I had a special requirement and I contacted the Madrid office. They attended to me very well, in a very decisive manner, by email. Everything very clear. The process, when it came to picking up the van, was very easy. We went to our destination and the next day, about to begin our return, there was a problem with the vehicle (unforeseeable and unheard of) which required going to the vehicle manufacturers workshop. When we returned to Madrid they listened to us very well (I wanted to vent). They immediately offered me compensation for the inconvenience. I didnt have to ask anything. They even took us home. I recommend 100% the people who work in this company - Susana, Raul, Javier and David - and the company itself
Translation
Queria reservar una furgoneta con Onefurgo. Tenia un requisito especial y me puse en contacto con la oficina de Madrid. Me atendieron muy bien, de manera muy resolutiva, por correo electronico. Todo muy claro. El proceso, a la hora de recoger la furgoneta, fue muy facil. Fuimos a nuestro destino y el dia siguiente, a punto de iniciar nuestro regreso, hubo un problema con el vehiculo (imprevisible e inaudito) que suponia ir al taller del fabricante del vehiculo. Cuando regresamos a Madrid nos escucharon muy bien (yo queria desahogarme). Inmediatamente me ofrecieron una compensacion por las molestias. No tuve que preguntar nada. Incluso nos llevaron a casa. Recomiendo al 100% las personas que trabajan en esta compania - Susana, Raul, Javier y David - y la compania en si
★★★★★
Local Guide April 1, 2024
Original
Wonderful experience both in the food and in the service, the best. Rates for your services in line with everyday life
Translation
Maravillosa experiencia tanto en el traro como en el servicio, de lo mejor. Tarifas de sus servicios en consonancia con el dia a dia
★★★★★
March 1, 2024
Original
Very professional
Translation
Muy profesionales
★★★★★
Local Guide February 1, 2024
Original
Brilliant. Exquisite attention, seriousness, a wide range of vehicles, all almost brand new, impeccable service and very affordable prices. If we had to rent again we would definitely repeat. The lovely office person....Thank you friends January 27, 2024 And we came back. And we once again confirm the excellent service, seriousness, quality, price and treatment. Hopefully all companies will work the same. THANK YOU A MILLION. We will return. P.S: on this occasion they did not give us a pen. Hahaha. But we have a very good taste in our mouths.
Translation
Genial. Una atencion exquisita, seriedad,una gama amplia de vehiculos todos casi a estrenar, un servicio impecable y los precios muy asequibles. Si tuvieramos que volver a alquilar sin duda repetiriamos. La persona de oficina encantadora....Gracias amigos 27/Enero/2024 Y volvimos. Y volvemos a confirmar el excelente servicio, seriedad, calidad precio y el trato.Ojala y todas las empresas trabajaran igual. UN MILLON DE GRACIAS. Volveremos. P.D: en esta ocasion no nos han regalado boligrafo. Jajajaj. Pero nos llevamos un muy buen sabor de boca.
1 helpful
★★★★★
Local Guide January 1, 2024
Original
Everything was very good, largely due to the team there serving the client, very close and at the same time very professional.... a pleasant experience
Translation
Muy bien todo, en gran parte por el equipo que hay alli atendiendo al cliente, muy cercanos y a la vez muy profesionales.... una grata experiencia
★★★★
Local Guide January 1, 2024
Original
Local Guide December 1, 2023
Original
Spotify was stuck on me
Translation
Se me quedaba pillado el Spotify
★★★★★
Local Guide December 1, 2023
Original
★★★★★
December 1, 2023
Original
All perfect exquisite treatment I recommend onefurgo 100%100 quality assured I will use their services again
Translation
Todo perfecto trato exquisito recomiendo onefurgo 100%100 calidad asegurada volvere a usar sus servicios
★★★★★
December 1, 2023
Original
Van in perfect condition, pleasant treatment, very professional
Translation
Furgoneta en perfecto estado, trato agradable muy profesionales
★★★
Local Guide December 1, 2023
Original
Clean Vehicles Good customer service The Vehicles are basic, they lack security in the doors and disconnection in the hatch...
December 1, 2023
Original
They have trucks, new vans, but inside the box where you transport the goods, they are not prepared to carry rigid things, so when you anchor and pick up the van, you take a video of the inside and outside. I didnt look at the inside and they jammed some brands that cost me 120 and who knows how many they have sold to at this time I always say what you cheat you dont win sooner or later you are going to lose it! I have doubts that the brands were mine as I didnt look at it!
Translation
Tienen camiones, fulgonetas nuevas pero por dentro de la caja donde transportas la mercancias no estan preparadas para para llevar cosas rigidas por esto cuando anquilas y recojes la fulgoneta le ases un video por dentro y por fuera yo no lo mire por dentro y me encasquetaron unos marcas que me costaron 120 y quen save a cuantos a vendido a este golpe yo siempre digo lo que enganas no ganas tarde o temprano lo vas a perder!, yo tengo dudas que fueron los mios los marcas como no lo mire!
1 helpful
★★★★★
Local Guide December 1, 2023
Original
I rented a truck with a closed box, it responded without problems on the trip to Portugal, 100% recommended, I always rent with OneFurgo
Translation
Alquile un camion con caja cerrada, respondio sin problema en el viaje a portugal, recomendable 100% siempre alquilo con OneFurgo
★★★★★
December 1, 2023
Original
Exquisite treatment and vehicles in perfect condition, both exterior and interior. All workers very friendly and professional. It is the second time I have rented with them, and I will repeat whenever I need it without a doubt!!!
Translation
Trato exquisito y vehiculos en perfecto estado, tanto el exterior como el interior. Todos los trabajadores muy amables y profesionales. Es la segunda vez que alquilo con ellos, y repetire siempre que lo necesite sin duda!!!
★★★★★
Local Guide December 1, 2023
Original
★★★★★
December 1, 2023
Original
The tension is particularly good, smiling and friendly people... Important, they open early
Translation
La tension es particularmente buena, personas sonrientes y amables... Importante, abren temprano
★★★★★
Local Guide December 1, 2023
Original
It is a van and truck rental company that is the price of cable. We are regular customers when we are missing a truck or a van we turn to it. We work with them for any last minute move.
Translation
Es una empresa de alquiler de furgonetas y camiones que es el precio de cable. Nosotros somos clientes habituales cuando nos falta algun camion o una furgoneta recurrimos. A ellos trabajamos con ellos para alguna mudanza de ultima hora.
1 helpful
★★★★★
Local Guide December 1, 2023
Original
★★★★★
Local Guide December 1, 2023
Original
Good service recommended
Translation
Buen servicio recomendado
★★★★★
December 1, 2023
Original
Very good close treatment and good service, with a reasonable price. I gave less than a weeks notice and they had the van I needed available. They cleaned it at delivery while I prepared the papers. If they can, they will help you.
1 helpful
★★★★★
Local Guide December 1, 2023
Original
Local Guide December 1, 2023
Original
Be careful, a company that does not respect the signed contracts, you rent the vans for weeks and when you return it they change the contract, removing the agreed km and forcing you to pay more, in this case our company has traveled 16,000 km more but with its rate in the signed contract would be to pay 11,000, well NO, a woman (Susana) sells you the motorcycle by phone who is the salesperson with lies, deception and lack of respect and since she has your credit card they make fraudulent use of it charging you what they believe correct and that is not so, we have put it in the hands of the Legal department that works with us and they are going to sue them. NOTHING RECOMMENDED!!!!! THERE ARE MANY RENTAL COMPANIES IN THE MARKET AND THEY ARE 100 TIMES MORE SERIOUS THAN THIS ONE. And now let this company not answer me saying that it is a lie because whoever needs it we justify it with documentation. They are not very expensive, even their own employees say so.
Translation
Ojo empresa que no respeta los contratos firmado, alquilas las furgonetas por semanas y cuando la devuelves te cambian el contrato quitando los km pactados y te obligan a pagar mas, en este caso nuestra empresa ha realizado 16.000 km de mas pero con su tarifa en el contrato firmado serian a pagar 11.000, pues NO, te vende la moto una mujer (Susana) por tlf que es la comercial con mentiras, enganos y falta de respeto y como tiene tu tarjeta de credito hacen uso fraudulento con ella cobrandote lo que ellos creen correcto y eso no es asi, nosotros lo hemos puesto en manos del Departamento juridico que trabaja con nosotros y les van a demandar. NADA RECOMENDABLE !!!!!HAY MUCHAS EMPRESAS DE ALQUILER EN EL MERCADO Y SON 100 VECES MAS SERIAS QUE ESTA. Y ahora que no me conteste esta empresa diciendo que es mentira porque quien lo necesite se lo justificamos con documentacion. Nada recomendable son unos caras, hasta sus propios empleados lo dicen.
★★★★★
Local Guide December 1, 2023
Original
I rented a van with them for a move, and the truth is that it was good, everything was clear and without problems, I recommend it
Translation
Alquile una furgoneta con ellos para una mudanza, y la verdad es que bien, todo claro y sin problemas, lo recomiendo
★★★★★
Local Guide December 1, 2023
Original
Very good attention!! The other day we rented and when we arrived they did not have the size we rented and they gave us a larger one at the same price, a solution at the time and it was luxurious for us. Totally recommended

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