DFM Rent a Car Madrid in Madrid

4.1
★★★★☆
(36 reviews)

Working Hours

Monday 7 AM-8 PM
Tuesday 7 AM-8 PM
Wednesday 7 AM-8 PM
Thursday 7 AM-8 PM
Friday 7 AM-8 PM
Saturday 8 AM-1 PM
Sunday Closed

Location

Business Features

Accessibility
  • Wheelchair-accessible entrance

Contact Information

+34 911 25 00 19 dfmrentacar.es

Address

T.M Direccion GPS:, Ctra. Villaverde a Vallecas, km. 3,500 Nave S-4 Local 11 (C, C. Eje 7

28053 Madrid

Plus Code: 988W+3Q Madrid, Spain

Photo Gallery

Featured

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By owner

By owner

4.1
★★★★☆
36 reviews

Rating Distribution

5 stars
25 (69.4%)
4 stars
4 (11.1%)
3 stars
0 (0.0%)
2 stars
0 (0.0%)
1 star
7 (19.4%)

Most Mentioned

rental agreement 3 price 2 education 2 move 2
Featured Review
★★★★★
September 19, 2024
Original

Llevo anos alquilando en Dfm y la chicas son amabilisimas. Siempre tratan de solucionar cualquier problema. Buscan soluciones rapidas y siempre atienden con una sonrisa.

Translation

I have been renting at Dfm for years and the girls are very friendly. They always try to solve any problem. They look for quick solutions and always serve with a smile.

Featured Review
★★★★★
February 27, 2024
Original

Un trato excelente, tuve un problema con mi vehiculo y en cuestion de horas, me solucionaron el problema, para poder seguir trabajando y arreglar mi vehiculo

Translation

Excellent treatment, I had a problem with my vehicle and in a matter of hours, they solved the problem so I could continue working and fix my vehicle

Featured Review
September 28, 2023
Original

Experiencia muy desagradable, por el responsable de la delegacion, mala educacion y la falta de profesionalidad.

Translation

Very unpleasant experience, due to the person in charge of the delegation, rudeness and lack of professionalism.

Featured Review
June 30, 2023
Original

Buenas tardes Infornar que se a denunciado a los choferes y al vehiculo MAT 3566LVM por aparcar en plaza de discapacitados y enfrentarse a la misma persona discapacitada, cuando se le solicito que moviera la furgoneta para poder aparcar en la plaza designada. No solo que no se movio sino que insulto y se enfrento amenazando al discapacitado y a mi (esposa) Este es el tipo de gente que conduce sus vehiculos que tienen impresa el nombre de la empresa. No solo eso, cuando llamo a la empresa la Srta y senor que se ponen al telefono de la misma misma manera de restar importancia a lo sucedido y eso que son de la empresa DFM En todos los foros posibles solicitare que no los contraten. Porque la marca de la marca que se asocia queda en mal lugar Incidente sucedido en Av Doce de Octubre N14 San Martin de la Vega, Madrid a las 15.30 del dia 30 de junio 2023 Eran choferes extranjeros

Translation

Good afternoon Report that the drivers and the MAT 3566LVM vehicle have been reported for parking in a disabled space and confronting the same disabled person, when they were asked to move the van to be able to park in the designated space. Not only did he not move but he insulted and threatened the disabled person and my (wife) These are the type of people who drive their vehicles that have the company name printed on them. Not only that, when I call the company, Miss and Sir, they get on the phone in the same way to downplay what happened and they are from the DFM company. In all possible forums I will request that they not be hired. Because the brand of the brand that is associated is in a bad place Incident that occurred on Av Doce de Octubre N14 San Martin de la Vega, Madrid at 3:30 p.m. on June 30, 2023 They were foreign drivers

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Featured Review
★★★★★
March 18, 2023
Original

El trato de los trabajadores es impecable: muy atentos y agradables. Muy contento tambien con los vehiculos que he alquilado con ellos, y con el precio. Seguiran siendo mi referencia para el alquiler de furgoneta.

Translation

The treatment of the workers is impeccable: very attentive and pleasant. Also very happy with the vehicles I have rented with them, and with the price. They will continue to be my reference for van rental.

Featured Review
★★★★★
March 16, 2023
Original

Excelente trato al cliente. Quiero dar las gracias por la implicacion que han tenido. Me ofrecieron las opciones que mejor se adaptaban a mis necesidades. Haciendolo todo muy sencillo y rapido Sin duda, lo recomiendo. Gran trabajo. Gracias!!!

Translation

Excellent customer service. I want to thank you for the involvement you have had. They offered me the options that best suited my needs. Making everything very simple and fast. Without a doubt, I recommend it. Great job. Thank you!!!

Featured Review
★★★★★
June 9, 2022
Original

Vehiculos industriales en buenas condiciones. El personal de oficina muy amable y eficiente. Y me dieron incluso un detalle!! Repetire sin dudas

Translation

Industrial vehicles in good condition. Office staff very friendly and efficient. And they even gave me a detail!! I will repeat without a doubt

1 found this helpful
Featured Review
★★★★★
May 25, 2022
Original

El servicio de Patricia Borjaban ha sido maravilloso, hacen falta mas trabajadores asi, agiliza mucho las gestiones y asi da gusto. Cada vez que necesite alquilar una furgoneta, sin duda, recurrire a ella sin duda! Un saludo y sigan asi!

Translation

Patricia Borjaban's service has been wonderful, we need more workers like this, she speeds up the process a lot and is a pleasure. Any time I need to rent a van, I will definitely use it! Greetings and keep up the good work!

3 found this helpful
★★★★
Local Guide August 1, 2024
Original
★★★★★
Local Guide August 1, 2024
Original
Professionals
Translation
Profesionales
Local Guide March 1, 2024
Original
Joses attention is regrettable. Arrogant and rude.
Translation
La atencion de Jose lamentable. Prepotente y mal educado.
★★★★
December 1, 2023
Original
★★★★★
December 1, 2023
Original
Excellent treatment by the staff and varied fleet. recommendable
Translation
Excelente trato por parte del personal y flota variada . Recomendable
1 helpful
★★★★★
December 1, 2023
Original
I rented a van for a move and both the service and the price were very good.
Translation
Alquile una furgoneta para una mudanza y tanto el servicio y como el precio fueron muy buenos.
★★★★★
December 1, 2023
Original
A family member made the move with them and couldnt be happier. Unbeatable treatment, very professional.
★★★★
December 1, 2023
Original
Excellent service, fast delivery. They gave me an automatic vehicle with the convenience that comes with it.
Translation
Atencion excelente ,rapidez en la entrega . Me dieron un vehiculo automatico con la comodidad que eso conlleva.
★★★★★
December 1, 2023
Original
Excellent treatment
Translation
Trato excelente
★★★★★
Local Guide December 1, 2023
Original
December 1, 2022
Original
YOU MAKE THE RESERVATION 20 DAYS IN ADVANCE, THEY DO NOT NOTIFY YOU... YOU CALL TO CONFIRM THE DAY BEFORE. AND THEY HAVE NO AVAILABILITY. A DISASTER.
Translation
HACES LA RESERVA CON 20 DIAS DE ANTELACION, NO TE AVISAN.... LLAMAS TU PARA CONFIRMAR EL DIA DE ANTES. Y NO TIENEN DISPONIBILIDAD. UN DESASTRE.
1 helpful
Local Guide December 1, 2022
Original
They have done the same thing to me as countless people, with a 4-month reservation, they have canceled it, they are unpresentable, they care nothing about what they cause with this action. Do not rent in this place!!!
Translation
Me han hecho lo mismo que a infinidad de personas, con una reserva de 4 meses, me la han cancelado, son impresentables, les importa nada lo que ocasionan con este accionar. No alquilen en este lugar!!!.
1 helpful
★★★★★
December 1, 2022
Original
Very well attended the girls are very friendly and there is nothing to say about the gentleman Jose who behaves very well very happy with them
Translation
Muy bien atendidos las chicas muy amables y no Ahy que decir del caballero Jose que se porta muy bien muy contento con ellos
1 helpful
★★★★★
December 1, 2022
Original
★★★★★
December 1, 2022
Original
Excellent service and unbeatable human treatment
Translation
Excelente servicio y trato humano inmejorable
★★★★★
December 1, 2022
Original
We had to rent a van for a trip, everything was very fast and simple, exceptional service, highly recommended.
Translation
Tuvimos que alquilar una furgoneta para un viaje,fue todo muy rapido y sencillo,trato excepcional,muy recomendable.
★★★★
Local Guide December 1, 2022
Original
★★★★★
Local Guide December 1, 2022
Original
★★★★★
December 1, 2022
Original
First class service, very professional, I have been with them for 3 years and the Service for 10
Translation
Servicio de primera muy profesionales llevo 3 anos con ellos y el Servicio de 10
★★★★★
December 1, 2022
Original
Good service and quality The best of Madrid
★★★★★
December 1, 2021
Original
★★★★★
Local Guide December 1, 2021
Original
★★★★★
December 1, 2021
Original
Perfect
Translation
Perfecto
December 1, 2021
Original
Some scoundrels will give you any trouble when you return the vehicle so as not to return the deposit.
Translation
Unos sinverguenzas te ponen cualquier pega al devolver el vehiculo para no devolver la fianza
★★★★★
Local Guide December 1, 2021
Original
★★★★★
Local Guide December 1, 2021
Original
★★★★★
December 1, 2021
Original
December 1, 2021
Original
Pathetic service. a shame
Translation
Patetico servicio. Una verguenza

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