Alquiler de Coches MADRID AEROPUERTO T4 in Madrid

3.2
★★★☆☆
(31 reviews)

Working Hours

Monday 8 AM-11 PM
Tuesday 8 AM-11 PM
Wednesday 8 AM-11 PM
Thursday 8 AM-11 PM
Friday 8 AM-11 PM
Saturday 8 AM-10:30 PM
Sunday Closed

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

carsearch.one

Address

Madrid Apt T4 service, P4 Parking

28042 Madrid

Plus Code: FCR4+G6 Madrid, Spain

Photo Gallery

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Videos

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Street View & 360deg

Street View & 360deg

3.2
★★★☆☆
31 reviews

Rating Distribution

5 stars
14 (45.2%)
4 stars
2 (6.5%)
3 stars
3 (9.7%)
2 stars
0 (0.0%)
1 star
12 (38.7%)

Most Mentioned

rental agreement 4 price 4 choice 3 suitcase 2 tea 2 flight 2
Featured Review
October 12, 2024
Original

Don't choose this place if you arrive with a late flight. Once your flight is delayed, you'd want to call them to find a solution. But they may have gone home early, leaving you only the option to come by in the next morning - and then telling you that your reservation was cancelled, as you did not call.

Featured Review
October 3, 2024
Original

Avis and budget are connected, both are scams. Stay away.

Featured Review
August 18, 2024
Original

Atencion nefasta por parte de los dos operarios de la T4 el encargado supongo y el empleado hora 21:15 , domingo 18/08. Me hicieron ir a por un documento innecesario , soy cliente habitual de Avis y nunca me habia pasado esto.Nada que ver con la persona de la estacion de ALSA de Oviedo siempre super eficaz .Al.final el alquiler 50 eur mas caro , por que se les antojo. Senores si no estan contentos en su trabajo ,dejen el puesto a otras personas con ganas de trabajar . Cuando trabajas de cara al publico debes tratar bien a los clientes .Supongo que quien pierde el cliente es Avis que a ustedes les da igual .

Translation

Disastrous attention from the two T4 operators, the manager I suppose, and the employee at 9:15 p.m., Sunday 08/18. They made me go for an unnecessary document, I am a regular customer of Avis and this had never happened to me. Nothing to do with the person at the ALSA station in Oviedo who is always super efficient. In the end the rental was 50 euros more expensive, because they wanted it. Gentlemen, if you are not happy in your job, leave the position to other people who want to work. When you work in front of the public you must treat your clients well. I suppose that the client's loser is Avis, and you don't care.

Featured Review
August 15, 2024
Original

Tres mauvaise experience agence a fuir. J'ai loue un vehicule pour 9 jours au depart et eu retour a Madrid aeroport reservation effectuee il y a 3 mois. Le jour d'arrivee le seul vehicule propose en piteuse etat, degats carrosserie sur tout le vehicule, retroviseur conducteur tenant avec une vis, phare arriere mal fixee... voyant pneu allume. Vehicule totalisant 83 000 km... pas eu le choix que de prendre ce vehicule. Comme je le craignais voiture tombe en panne au retour sur l'autoroute ce qui m'a fait rater mon avion. Et maintenant Avis qui essaye de me facturer des frais supplementaires alors que panne moteur. Je deconseille cette compagnie et cette agence. Service client desastreux.

Translation

Very bad agency experience to avoid. I rented a vehicle for 9 days on departure and had return to Madrid airport booking made 3 months ago. On the day of arrival, the only vehicle offered was in poor condition, bodywork damage to the entire vehicle, driver's mirror held on with a screw, rear headlight loose... tire light on. Vehicle with a total of 83,000 km... had no choice but to take this vehicle. As I feared, my car broke down on the way back on the highway, which caused me to miss my plane. And now Avis trying to charge me additional costs while engine failure. I do not recommend this company and this agency. Disastrous customer service.

Featured Review
★★★★★
November 4, 2023
Original

Really nice car service

Featured Review
★★★★★
February 16, 2023
Original

The best!!!!

1 found this helpful
Featured Review
★★★★
January 29, 2023
Original

Good staff, professional and sympa ... I recommend

Featured Review
★★★★★
November 5, 2022
Original

Perfect service and good choice highly recommended

4 found this helpful
★★★★★
Local Guide November 24, 2024
Original
Excellent people at Hertz, in the delivery and reception of the vehicle
Translation
Excelente la gente de Hertz, en la entrega y recepcion del vehiculo
Local Guide November 10, 2024
Original
Careful. They show you the contract very quickly on the screen so you dont see the price. They charge you more for services without you realizing it.
Translation
Cuidado. Te pasan muy rapido el contrato en la pantalla para que no veas el precio. Te cobran servicios de mas sin que te des cuenta.
★★★★★
Local Guide November 1, 2024
Original
★★★★★
November 1, 2024
Original
Comfortable for the user
Translation
Comodo para el usuario
★★★★★
Local Guide November 1, 2024
Original
★★★★★
Local Guide November 1, 2024
Original
Their employees are very professional, a 10 for them.
Translation
Muy profesional sus empleados un 10 por ellos
Local Guide September 1, 2024
Original
Be careful with the extra charges, if you spend half an hour they charge you for a whole day, at a very high rate that does not correspond to the rental rate. I wouldnt recommend it. Bad return experience, no interest in clarifying anything
Translation
Ojo con los cargos extras, si te pasas media hora te cobran un dia entero, a una tarifa altisima que no se corresponde con la del alquiler. No lo recomendaria. Mala experiencia en la devolucion, sin interes en aclarar nada
★★★★★
Local Guide September 1, 2024
Original
I picked up my car at the Oviedo bus station. The two girls were super friendly, very agile and they found me a car that suited my luggage at no additional cost. Upon my arrival at T4 in Barajas, a very friendly guy greeted me. He brought me two cars and insisted on carrying all my suitcases. Avis, once again the best. From my experience in rentals, they always stand out in their way of doing things and their attention. A 10.
Translation
Cogi mi coche en la estacion de autobuses de Oviedo. Las dos chicas super amables, muy agiles y me buscaron un coche acorde con mi equipaje sin coste adicional. A mi llegada a la T4 de Barajas, me atendio un chico amabilisimo. Me trajo dos carros y se empeno en cargarme todas las maletas . Avis, una vez mas la mejor. Por mi experiencia en alquiler, siempre destacan en su manera de hacer y de atencion. Un 10.
Local Guide August 1, 2024
Original
With cordial attention, they take the opportunity to charge you for optional extras that were never requested.
Translation
Con una coordial atencion aprovechan para cobrarte extras opcional que en ningun momento se solicitaron.
August 1, 2024
Original
Disgusting company, they deceive you, I rented a car at the airport and I returned it exactly as it was delivered to me, they say that everything is perfect and a few days later they charge me 500 for damages. If you are going to rent here, be careful with the staff that assists you, they are scammers.
Translation
Asco de empresa te enganan, alquile en el aeropuerto un coche y lo devolvi exactamente como me lo entregaron dicen que esta todo perfecto y a los dias me cobran casa 500 por danos si vas a alquilar aqui cuidado con el personal que te atiende son estafadores
Local Guide July 1, 2024
Original
I returned the car with a full tank, because I filled it at the Repsol that is near T4, and when I returned it it did not enter where the rental cars are returned, so I took another turn, and it turns out that when I returned the guarantee deposit I They charge 74.12. Euros. I find out and return it in reserve. I have rented other companies and they have not been as starving as they are. Rent from Enterprise
Translation
Devuelvo el.coche con deposito lleno , porque lo llene en la Repsol que hay cerca de T4 , y al devolverlo no entre por donde se devuelven los coches de renta , entonces di otra vuelta mas , y resulta que al devolverme el deposito de garantia me cobran , los 74,12. Euros . Lo llego a saber y lo devuelvo en reserva . He rentado otras empresas y no han sido tan muertas de hambre como esta . Alquilen en Enterprise
★★★★★
Local Guide June 1, 2024
Original
Easy and expeditious
Translation
Facil y expedito
★★★
Local Guide May 1, 2024
Original
Very good
Translation
Muy bueno
★★★
Local Guide May 1, 2024
Original
I understand about withholdings if something happens...in life I dont understand that it takes so long to return once everything has been checked because it is my money and I should charge them for having it on those days. I am not a lender, I follow rules
Translation
Entiendo lo de las retenciones si pasa algo ...en la vida no entiendo que tarden tanto en devolver una vez comprobado todo porque esmi dinero y deberia cobrarles por disponer de el esos dias .No soy prestamista cumplo reglas
1 helpful
★★★★★
Local Guide February 1, 2024
Original
I would like to emphasize the attention received from the staff at T2 and T4, especially Angel and Ivan, both the delivery and reception of the car were very kind when it came to giving me the best proposal when receiving the car. Angel, being almost closing time, stayed with us at all times, in fact it is because of these things that I keep coming back to Avis. Likewise, Ivan, when he received the Jeep Compass in T4, I told him that the fuel tank did not indicate the full tank correctly. He verified that I had indeed gone to the Repsol in T4 twice and told me not to worry by verifying both Repsol tickets. Congratulations to Avis for having employees willing to help customers. As always I will use your fleet of vehicles again.
Translation
Me gustaria recalcar la atencion recibida por parte del personal de la T2 y T4 en especial Angel e Ivan, tanto la entrega y recepcion de coche fueron muy amables a la hora de molestarse en darme la mejor propuesta a la hora de recepcionar el coche. Angel siendo casi la hora de cerrar se mantuvo en todo momento con nosotros de hecho es por estas cosas por las que sigo volviendo a Avis. Asi mismo Ivan cuando me recepciono el Jeep Compass en la T4 le comente que el tanque de combustible no marcaba bien el tanque lleno. Comprobo que efectivamente habia ido dos veces a la Repsol de la T4 y me dijo que no me preocupase verificando ambos tickets de la repsol. Enhorabuena a Avis por tener empleados con predisposicion a ayudar a los clientes. Como siempre volvere a usar vuestra flota de vehiculos.
December 1, 2023
Original
Disastrous service, a lady who does not know how to serve clients. I didnt expect this type of customer service considering Avis is a global company. I recommend that you go rent from another car company.
Translation
Una atencion nefasta, una senora que no sabe atender clientes. No esperaba este tipo de atencion al cliente teniendo cuenta que Avis es una compania global. Recomiendo que vayan a alquilar a otra compania de coches.
★★★★★
Local Guide December 1, 2023
Original
Local Guide December 1, 2023
Original
The worst service, my father rented a car for 12 days they said a price and when we returned the car it was 370 euros more for a supposed insurance that the contract did not say, much less the clerk who assisted us when we arrived, apart from the fact that they forgot that we are the CUSTOMERS You dont have to treat us badly, start by being kind to those who feed the company.
Translation
El peor servicio mi padre alquilo un coche 12 dias dijeron un precio y al devolver el coche son 370 euros mas por un supuesto seguro que no decia el contrato y menos la dependiente que nos atendio al llegar, aparte que se les olvido que somos los CLIENTES no tienen porque tratarnos mal, empiecen por ser amables con los que le damos de comer la empresa
★★★★
Local Guide December 1, 2023
Original
Local Guide December 1, 2023
Original
ATTENTION THEY STEAL IN THE PARKING LOT. Unfortunately, all my belongings were lost inside the vehicle, in the brief moment that I neglected to remove the cart from the airport and loaded the suitcase into the rental vehicle. On February 10th at approximately 9.30am. When I realized it, I went back to explain what happened, without having any empathy and only referring to the sign that warns about belongings. I have called the complaint form and to date no one has bothered to ask me any details about what happened to prevent it from happening to other clients... the only thing is that they refer to the sign and it is supposedly my responsibility, in the end They rob you without having removed the vehicle and the only person responsible is oneself... Still waiting for Aena Images of the Area where the Vehicle is removed. Im still available if anyone is interested!
Translation
ATENCION ROBAN EN EL APARCANIENTO. Lamentablemente se perdieron todas mis pertenencias dentro del vehiculo, en el breve momento que me descuide para retirar el carrito del aeropuerto y cargando la maleta en el vehiculo Alquilo. El dia 10 de Febrero a las 9.30am aproximadamente. Cuando me he dado cuenta me he regresado a explicar lo ocurrido, sin tener ninguna empatia y solo referirse al letrero que tengan cuidado de alertas sobre las pertenencias. He llamado la hoja de reclamaciones sin que a la fecha nadie se haya preocupado de preguntarme algun detalle de lo ocurrido para evitar que le siga ocurriendo a otros clientes... lo unico es que hacen referencia al letrero y supuestamente es mi responsabilidad, al final te roban sin haber retirado el vehiculo y el unico responsable es uno mismo... Aun esperando Imagenes de Aena de la Zona donde se retira el Vehiculo. Sigo a la orden si a alguien le interesa!
1 helpful
★★★
Local Guide December 1, 2022
Original
The Avis customer service team is very good, but the agency only opens at 8 am. My flight arrived at 5:40 am and I had to wait almost 2 hours for the Avis branch to open. Ive never seen this at any international airport.
Translation
A equipe de atendimento da Avis e muito boa, porem a agencia so abre as 08:00. Meu voo chegou as 05:40 e tive que esperar quase 2 horas pela abertura da agencia da Avis. Nunca vi isso em nenhum aeroporto internacional.
★★★★★
Local Guide December 1, 2022
Original
★★★★★
December 1, 2022
Original

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