Enterprise Alquiler de Coches y Furgonetas - Lugo in Lugo

4.3
★★★★☆
(90 reviews)

?Quieres alquilar un coche o una furgoneta cerca de Enteprise Lugo? Tanto si alquilas por ocio como por negocios o porque necesitas un vehiculo de sustitucion, Enterprise te ofrece coches y furgonetas de alquiler por dias, semanas o periodos largos, con unas tarifas excelentes. Contamos con una amplia gama de vehiculos modernos para satisfacer todas tus necesidades de alquiler. Ademas, tenemos un excepcional servicio de atencion al cliente, que nos enorgullece, y que te garantiza una maravillosa experiencia de alquiler. Porque alquilar con Enterprise es facil, sin contratiempos y sin costes ocultos.

Working Hours

Monday 8 AM-1 PM , 4-7 PM
Tuesday 8 AM-1 PM , 4-7 PM
Wednesday 8 AM-1 PM , 4-7 PM
Thursday 8 AM-1 PM , 4-7 PM
Friday Closed
Saturday 9 AM-1 PM
Sunday Closed

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+34 605 35 34 02 enterprise.es

Address

Parque Empresarial As Gandaras, Rua Ramon Maria Aller Ulloa

27003 Lugo

Plus Code: 2CPV+RW Lugo, Spain

Photo Gallery

Featured

Featured

By owner

By owner

Street View & 360deg

Street View & 360deg

4.3
★★★★☆
90 reviews

Rating Distribution

5 stars
61 (67.8%)
4 stars
13 (14.4%)
3 stars
4 (4.4%)
2 stars
2 (2.2%)
1 star
10 (11.1%)

Most Mentioned

price 6 driving 4 insurance 4 dealership 3 rental agreement 3 office 3 brand 2 documentation science 2 security deposit 2 seats 2
Featured Review
★★★★★
November 18, 2024
Original

Personal muy atento, un buen servicio, coche de muy buena calidad a un precio economico. Experiencia positiva

Translation

Very attentive staff, good service, very good quality car at an affordable price. Positive experience

Featured Review
★★★★★
October 29, 2024
Original

Nuestro Kia empezo a dar problemas y quedo inmovilizado en taller, por lo que la marca nos tuvo que alquilar un coche de sustitucion y lo hizo con ellos. Nos prepararon un Seat Leon practicamente nuevo en el mismo dia, en cuestion de unas horas lo estabamos conduciendo camino a casa. Fueron legales con el tema del contrato, ampliando para conducirlo una segunda persona sin coste adicional, y tambien con el tema de kilometros de gasolina y demas, todo registrado y sin problemas. Ademas, se han ofrecido ellos mismos a llevarnos al entregarlo de vuelta al taller Kia, para no tener que ir andando o llamar taxi. No solemos necesitar estos servicios al tener coche propio y vivir por aqui, pero si en el futuro volvemos a requerir de un coche de alquiler, sin duda alli estaremos. Muchas gracias por todo.

Translation

Our Kia began to have problems and was immobilized in the workshop, so the brand had to rent us a replacement car and did it with them. They prepared a practically new Seat Leon for us on the same day, in a matter of a few hours we were driving it on the way home. They were legal with the issue of the contract, extending it to be driven by a second person at no additional cost, and also with the issue of kilometers of gasoline and so on, everything was recorded and without problems. In addition, they have offered to take us themselves when delivering it back to the Kia workshop, so we don't have to walk or call a taxi. We don't usually need these services since we have our own car and live here, but if in the future we need a rental car again, we will undoubtedly be there. Many thanks for everything.

Featured Review
★★★★★
September 22, 2024
Original

Felicitar a todo el personal por la profesionalidad que transmiten , en particular a Robin por su amabilidad , su preocupacion por asesorarte correctamente y darte las mejores opciones de alquiler . Gracias por saber escuchar y recibir a los clientes con tu mejor sonrisa . En cuanto al coche , como sacado del concesionario ese mismo dia . Nos vemos pronto , mil gracias .

Translation

Congratulate all the staff for the professionalism they convey, in particular Robin for her kindness, her concern for advising you correctly and giving you the best rental options. Thank you for knowing how to listen and receive clients with your best smile. As for the car, as if taken from the dealership that same day. See you soon, thank you very much.

Featured Review
★★★★★
September 6, 2024
Original

Muy buena experiencia con ellos. La furgoneta impecable y bien revisada. Robin da un trato excelente. Profesional y respetuoso con las necesidades del cliente. Recomiendo muchisimo esta empresa a la hora de alquilar vehiculos.

Translation

Very good experience with them. The impeccable and well serviced van. Robin gives excellent treatment. Professional and respectful of the client's needs. I highly recommend this company when renting vehicles.

Featured Review
★★★★★
August 4, 2024
Original

Helpful and good value

Featured Review
★★★★★
April 5, 2023
Original

I just returned the car in the branch, The amazing alba gave me the most professional service, And added to it a huge help driving me to the train station in order of catching my train. Mrs Alba is a reason to use this branch!

Featured Review
★★★★★
December 28, 2022
Original

Amazing service. Only the were the one company that let me rent a car without me having an International Driving Licence.

1 found this helpful
Featured Review
★★★★★
September 9, 2022
Original

We received excellent service by Alba, the manager of the Enterprise office in Lugo, Spain when returning our rental on 9/2022.

★★★★★
Local Guide December 1, 2024
Original
Good attention
Translation
Buena atencion
★★★★★
November 30, 2024
Original
Excellent attention. The vehicle in very good condition. I would repeat.
Translation
Excelente atencion. El vehiculo en muy buenas condiciones. Repetiria.
★★★★
Local Guide November 28, 2024
Original
Trustworthy, good treatment. Good service from Mateo in Alicante.
Translation
De confianza,buen trato.Buena atencion de Mateo en Alicante.
★★★★★
November 27, 2024
Original
★★★★
November 26, 2024
Original
★★★★★
November 24, 2024
Original
★★★★★
November 17, 2024
Original
Very attentive. I will definitely repeat
Translation
Muy atentos. Sin duda reperire
★★★★★
Local Guide November 1, 2024
Original
★★★★★
November 1, 2024
Original
Thanks to Robin and his partner for the help, I needed a car with a good trunk and thanks to them I managed to go to work. Thank you very much team
Translation
Gracias por la ayuda a Robin y su companero, necesitaba un coche con buen maletero y gracias a ellos consegui irme para trabajar .Muchas gracias equipo
★★★★★
Local Guide November 1, 2024
Original
Everything was perfect, they even upgraded the car that my company had hired for me, responsible and hard-working people, highly recommended.
Translation
Todo perfecto, incluso me mejoraron el coche que mi compania habia contratado para mi, gente responsable y trabajadora, muy recomendable.
★★★★★
Local Guide November 1, 2024
Original
★★★★★
Local Guide November 1, 2024
Original
★★★★★
October 1, 2024
Original
Excellent attention received. They explained everything to me very well and answered all my questions.
Translation
Excelente atencion recibida. Me explicaron todo muy bien y resolvieron todas mis dudas.
★★★★★
Local Guide October 1, 2024
Original
Good attention. Special thanks to Robin.
Translation
Buena atencion. Gracias en especial a Robin.
★★★★★
Local Guide October 1, 2024
Original
New location in Lugo with easy access and very fast offices. Advisable!!
Translation
Nueva ubicacion en Lugo con facil acceso y muy rapidos en las oficinas. Recomendable!!
★★★★★
October 1, 2024
Original
Very good attention.
Translation
Muy buena atencion.
September 1, 2024
Original
I want to share my situation so that it is taken into account... we reserved an Opel Zafira and the same day they wrote to us proposing that they had a Mercedes van but for 25 + VAT per day more, which we rejected since we had the price fixed. When we arrived we were surprised that they did not have the model reserved but they gave us a 2008 as an alternative (for the same price). While we were delivering the documentation they asked us for the credit card (for bank reasons I dont have it physically but I do have contactless) claiming that this is a premium car (??) and that for that reason they needed the physical card (which was not even the model we ordered). Well we went without a car. They also did not refund us the 50 we paid to reserve it (reserve what? They didnt even have the model we reserved). Shameful for the company that it is we are in Galicia stuck for 6 days without a car because of this company. a blip on our vacation that we will never forget.
Translation
quiero compartir mi situacion para que se tenga en cuenta reservamos un opel zafira y el mismo dia nos escriben proponiendo que tenian una furgoneta mercedes pero por 25 + IVA al dia mas, cosa que rechazamos ya que teniamos el precio cerrado. Al llegar nos encontramos con la sorpresa de que no tenian el modelo reservado pero nos daban de alternativa un 2008 (por el mismo precio). Mientras entregabamos la documentacion nos pidieron la tarjeta de credito (por motivos del banco no la tengo en fisico pero si contactless) alegando que este es un coche premium (??) y que por ese moledo necesitaban la tarjeta fisica (cosa que ni era el modelo que pedimos). Bueno nos fuimos sin coche. tampoco nos devolvieron los 50 que pagamos para reservarlo (reservar el que? si ni tenian el modelo que reservamos). vergonzoso para ser la empresa que es estamos en galicia tirados 6 dias sin coche por culpa de esta empresa. un bache en nuestras vacaciones que mo olvidaremos.
September 1, 2024
Original
The only thing I know, because they did not inform me adequately, I was left without a car today, Saturday. I went to Europcar and they rented me a vehicle for 6 days without any problem. I dont want to know anything about them. They cant ruin peoples holidays like that. THEY LAUGHED IN MY FACE.
Translation
Lo unico que se, al informarme no adecuadamente (ellos), me quede sin coche hoy sabado. Fui a Europcar y me alquilaron vehiculo para 6 dias sin ningun problema. No quiero saber nada de ellos. No pueden fastidiar las vacaciones asi a la gente. SE HAN REIDO EN MI CARA.
★★★★★
September 1, 2024
Original
Very good and efficient service. Brais and Robin worried about the client. Highly recommended
Translation
Muy buena y eficiente atencion. Brais y Robin preocupados por el cliente. Muy recomendable
★★★★★
Local Guide September 1, 2024
Original
Totally recommended. Good price. They accept credit and debit for deposit. The damage policy is very convenient for the customer. Small superficial marks do not deduct them from the deposit and marks on the moldings do not count either.
Translation
Totalmente recomendable. Buen precio. Aceptan credito y debito para fianza. La politica de danos es muy conveniente para el cliente. Pequenas marcas superficiales no las descuentan de la fianza y marca en las molduras tampoco.
★★★★★
September 1, 2024
Original
The best place to rent vehicles without a doubt. The car they gave me during my rental looked like it was literally taken from the dealership, pristine, with few km..., but the best of all was the attention I received from the staff, which was unbeatable, everything was easy when it came to formalizing the contract and everything. Im sure I will rent with them many more times!
Translation
El mejor sitio para alquilar vehiculos sin ninguna duda. El coche que me dieron durante mi alquiler parecia que estaba sacado literalmente del concesionario, impoluto, con pocos km , pero lo mejor de todo fue la atencion que recibi por parte del personal, que fue inmejorable, todo fueron facilidades a la hora de formalizar el contrato y todo. Estoy seguro de que volvere a alquilar con ellos muchas mas veces!
1 helpful
★★★★★
Local Guide August 1, 2024
Original
Excellent service, from the friendliness of the staff to the professionalism. They answered all my questions when picking up the car, everything was easy.
Translation
Una atencion excelente, desde la amabilidad del personal hasta la profesionalidad. Atendieron todas mis dudas al recoger el coche, todo fueron facilidades.
★★★★★
August 1, 2024
Original
Excellent attention. No complaints. Everyone very friendly and very attentive. Willing to help in any way they can. I recommend it 100x100. Thank you for your attention and infinite patience.
★★★
Local Guide August 1, 2024
Original
July 1, 2024
Original
THEY DO NOT RETURN THE AMOUNT OF THE FUEL. COMPLAINT APPROPRIATE IN OCU. When you rent the car they give you the option of paying for the fuel load it initially has, this way you can return the empty tank or they should pay you the excess. Despite this, they do not want to take responsibility and refuse to return that money.
Translation
NO DEVUELVEN EL IMPORTE DEL COMBUSTIBLE. PROCEDE DENUNCIA EN OCU. Cuando alquilas el coche te dan la opcion de pagar la carga de combustible que tiene inicialmente, de esta forma puedes devolver el deposito vacio o bien te deberian ingresar el sobrante. Pese a esto no se quieren hacer responsables y niegan a devolver ese dinero.

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