ClickRent Tenerife Norte | Alquiler de Coches y Furgonetas in Los Rodeos
4.8
★★★★★
(325 reviews)
50 anos de experiencia y dedicacion a nuestros clientes junto con el dinamismo y la modernidad del nuevo equipo de direccion nos permiten ser una de las mejores companias de alquiler de coches en Mallorca, Menorca, Malaga, Madrid, Alicante y Valencia. !Disfruta sin preocupaciones! 50 years of experience and dedication to our clients together with the dynamism and modernity of the new direction team allow us to be one of the best car hire companies in Mallorca, Menorca, Malaga, Madrid, Alicante y Valencia. Enjoy without worries! 50 Erfahrungsjahre und die Hingabe zu unseren Kunden mit der Dynamik und der Modernitat der neuen Fuhrungsmannschaft, eine der besten Autovermietung in Mallorca, Menorca, Malaga, Madrid, Alicante und Valencia.
Working Hours
Monday
8 AM-10 PM
Tuesday
8 AM-10 PM
Wednesday
8 AM-10 PM
Thursday
8 AM-10 PM
Friday
8 AM-10 PM
Saturday
8 AM-10 PM
Sunday
8 AM-10 PM
Location
Contact Information
+34 971 73 06 96 clickrent.esAddress
Cam. El Yugo
38206 Los Rodeos
Plus Code: FMR2+72 El Portezuelo, Spain
Photo Gallery
Featured
Latest
By owner
Street View & 360deg
4.8
★★★★★
325 reviews
Rating Distribution
5 stars
298 (91.7%)
4 stars
11 (3.4%)
3 stars
3 (0.9%)
2 stars
3 (0.9%)
1 star
10 (3.1%)
Most Mentioned
airport
57
office
19
driver
17
island
12
rental agreement
12
transport
10
return
7
shuttles
6
fiat 500
5
state
5
Featured Review
★
November 23, 2024
Original
Hired a car via EasyTerra. Got a delayed flight and bus to pick up the car. Upon arrival the desk customer said that we were too late and that the given flight number was incorrect. There was no way to give us the booked car and he could only retrieve it from the system if we buy an addiontal insurcance of 190EUR, which is bullshit ofcourse. According to our information their office should be open till 2130, however when we called them at 2050 no one picked up the phone. The automatic answering said they close at 20h.
Featured Review
★★★★★
October 30, 2024
Original
Great service with decent prices. The lady at the counter was extremely nice, found a great deal for the car for us. Even gave us a lot of advice on what to see/visit on the Island. Highly recommend. Better than any Herz-like car rental service
Featured Review
★★★★★
September 27, 2024
Original
I recently rented a car with Adrian R who was very patient, kind and available. The service was very good, fast and Adrian took all the time to answer my questions in detail. The car was in good conditions and made my trip enjoyable. I highly recommend this agency!
Featured Review
★★★★★
September 25, 2024
Original
We rented a car from Clickrent in Tenerife and had an excellent experience! Priscilla and David Martin were incredibly helpful throughout the process. They provided smooth transfer support and quickly assisted us when we had an issue with a car scratch. Both were extremely kind, professional, and made the entire experience hassle-free. Highly recommend their services for anyone visiting Tenerife!
Featured Review
★★★★
September 21, 2024
Original
Car hire was very efficient, was able to check in online beforehand and quick transfer to and from the airport. Car was perfect for the week. Only reason it's not 5 * is that there was quite a lot of miscommunication about the initial pick up point on arrival at the airport, and despite instructions (which were incorrect) and a call with the company, it still took about 30 minutes to actual find the transfer
Featured Review
★★★★★
September 5, 2024
Original
Excellent experience. Starting from the person at reservations, Pablo, who is incredible helpful and service-minded, to the person who shuttles from and to the airport, Sergio. Extremely kind and friendly. Of course, the girl who received the car at returns, also super nice and always with a smile in the face. Prices are just the best and the cars are pretty new. In general it's a 10 out of 10.
Featured Review
★★
September 2, 2024
Original
People are nice and shuttle service is great, but be prepared that they'll charge you for anything to make up for the low price of rental which was a bit disappointing, and we can't recommend them. Renting a car 30EUR, "additional" cleaning fee 50EUR - for some sand on the carpets that you can't even take out to dust because they are unmovable. Their rental rules state - normal use of a car, cleaning included. Not sure how a bit of sand and dried leaves from the shoes that can easily be vacuumed on a beach island is not considered normal use. Deposit is 1000EUR if you don't get their full insurance. Also, all those positive comments must be from their friends because nobody gets that excited about a rental agency
1 found this helpful
Featured Review
★★★★★
August 8, 2024
Original
I Strongly recommend, excellent service. For the moment the best service I had in Tenerife with rental car so far! Super friendly staff! Thanks Pablo and Sergio for your support .
★★★★★
Local Guide
December 1, 2024
Original
From the first moment an attention of 10, we contracted the service by phone. Nacho who received us at the delivery of the wonderful car, explaining everything to us, the drivers for the pick-up and drop-off to the airport were also 10, the car was super comfortable, they gave us a polo shirt, the car was great, it was like new, it had 700km, the only problem What happened to us was that there was no way to connect the cell phones to the car, we couldnt do it in any of the 4 days, the rest was great. By the way, I think its great that you cant smoke even inside or next to the car, so they do us non-smokers a favor.
Translation
Desde el primer momento una atencion de 10, contratamos el servicio por telefono. Nacho que nos recepciono en la entrega del coche majisimo , explicandonoslo todo, los chofer de la recogida y la llevada al aeropuerto tambien de 10, el coche super comodo, nos dieron un polo el coche genial, estaba como nuevo 700km tenia, el unico problema que nos dio que no habia manera de conectar los moviles al coche, no pudimos hacerlo en ninguno de los 4 dias, el resto genial. Por cierto me parece genial la norma que no se pueda fumar ni dentro y pegado al coche, asi a los no fumadores nos hacen un favor.
★★★★★
November 30, 2024
Original
Sergio: the best. Attentive and very helpful. A great guy!
Translation
Sergio: el mejor. Atento y muy servicial. Un gran tipo!
★★★★★
November 30, 2024
Original
Sergio is a good worker and very kind.
Translation
Sergio buen trabajador y muy amable
★★★★★
November 30, 2024
Original
Sergio very kind and correct
Translation
Sergio muy amable y correcto
★★★★★
November 28, 2024
Original
they arranged the car quickly, handed it over quickly, everything is clean and available, thank you for the good service!
Translation
, , , !
★★★★★
Local Guide
November 27, 2024
Original
Nachu was super nice. Transfer from North Airport was super quick, less than 10 minutes. The car was a new Polo with just 2500 km on it, great! Absolutely nothing to complain about for the price!
Translation
Nachu war super nett. Transfer vom Flughafen Nord war super flott, keine 10 Minuten. Auto war ein neuer Polo mit gerade mal 2500 km runter, top! Fur den Preis absolut nichts zu beanstanden!
★★★★★
November 26, 2024
Original
Very good experience. Tania recommended the best option to us at all times. The perfect new car
Translation
Muy buena experiencia. Tania nos recomendo en todo momento la mejor opcion. El coche nuevo y perfecto
★★★★★
Local Guide
November 25, 2024
Original
★
Local Guide
November 24, 2024
Original
They invent damages, they value it 3 times more than what it is worth, and they still charge you 60 for an appraisal without being experts, terrible
Translation
Se inventan danos,lo valoran 3 veces mas de lo que vale,y todavia te cobran 60 de peritacion sin ser peritos, pesimo
★★★★★
November 24, 2024
Original
The staff was nice, they allowed us to leave the car a little before opening so we could have more time to get to the plane. 100% recommended.
Translation
El personal fue agradable, nos permitieron dejar el coche un poquito antes de la apertura para poder tener mas margen para llegar al avion. 100% recomendable.
★★★★★
November 24, 2024
Original
Very good treatment from Sergio!
Translation
Muy buen trato por parte de Sergio!
★★★★★
November 24, 2024
Original
★★★★★
November 24, 2024
Original
Splendid treatment by the entire team!! We will repeat!!!
Translation
Trato esplendido por parte de todo el equipo!! Repetiremos!!!
★★★★★
November 24, 2024
Original
Charming Sergio
Translation
Encantador Sergio
★★★★★
November 24, 2024
Original
Excellent treatment
Translation
Trato excelente
★★★★★
November 24, 2024
Original
The wonderful car. Very good service from all the workers, especially Sergio who transported us to the airport. To repeat
Translation
El coche de maravilla. Muy buen servicio de todos los trabajadores en especial de Sergio que nos transporto al aeropuerto. Para repetir
★★★★★
November 17, 2024
Original
Many thanks to Nacho for his sympathy and good service! Highly recommended. All the best
Translation
Muchas gracias a Nacho por su simpatia y buen atender! Muy recomendado. Un saludo
★★★★
Local Guide
November 17, 2024
Original
The rental experience has been very good, from the moment the bus picks you up to the reception. Both Nacho and Sergio are truly delightful people, they are top 10 professionals. The only thing that really seems to me that the companys policy should improve is that by not being able to leave the car at the office before 8:00 (I had my flight before that time) they charged me more than 60 euros to give me a box with key to leave the key at the airport. I understand perfectly what was explained to me but I think they should take this into account since compared to other companies, this is the only one with which I have had this experience of paying for this situation. Only for this reason I dont give you 5 stars and I dont think I will repeat it again, in the end the fact that they are outside the airport is already something that does not work in your favor and they charge you for this. It doesnt seem right to me.
Translation
La experiencia de alquiler ha sido muy buena, desde el momento que te recoge el bus hasta la recepcion. Tanto nacho como Sergio son verdaderamente un encanto de personas son unos profesionales de 10. lo unico que realmente me parece que debe mejorar la politica de la empresa es que al no poder dejar el coche en la oficina antes de las 8:00 ( tenia mi vuelo antes de esa hora ) me cobraron mas de 60 euros por darme una caja con clave para dejar la llave en el aeropuerto. Entiendo perfectamente lo que se me explico pero creo que deberian tener en cuenta esto ya que a comparacion de otras empresas esta es la unica con la que he tenido esta experiencia de pagar por esta situacion. Solo por este motivo no os pongo las 5 estrellas y no creo que vuelva a repetir, al final el que esten fuera del aeropuerto ya es algo que no os juega a vuestro favor y a mayores cobran esto. No me parece bien.
1 helpful
★★★
November 17, 2024
Original
★
November 10, 2024
Original
Very bad experience: 1- On arrival, the Click Rent shuttle from the airport was not sufficient for the number of customers to be picked up, some had to stay in the long-term parking lot to wait for their spouse to return with the car. rental. 2- When picking up the vehicle, the registration on the computer by the operators was very slow, despite having pre-registered licenses and passports, almost an hour...! 3- In the pick-up parking lot, the vehicle we had rented was almost new. But fortunately, accustomed to rental support, I took a meticulous tour of the vehicle before leaving. The vehicle had numerous small, almost invisible scratches including a very large scratch on the front bumper, not indicated on the contract. The busy secretary just told me to take a photo not very serious. Fortunately I caught several, near and far. 4- When returning the vehicle, the operator, after registering the license plate, immediately moved towards the front and was particularly attentive, focusing only on the front bumper. Very very suspicious as behavior. He didnt even go all the way around the vehicle. He immediately indicated that there were scratches on the shield. I told him that they were already there at the start of the rental and that I had photos. He quickly looked at my photos, noting that I had taken a photo of the very large scratch on the bottom of the right front bumper and that we could see another on the left part of the license plate. He did a meticulous inspection of the shield a second time and claimed that a microscopic scratch, approximately 3mmx2mm, was new and that they were going to charge us 367 for repairs. Obviously the operator was trying to make us pay for the damage from a previous rental or perhaps even to wipe out all customers to double the rental price. I asked to see the manager and started to raise my voice. By zooming in significantly on one of my photos, we could actually see all the micro scratches in a barely perceptible manner. This is unacceptable behavior, an attempt at fraud. Not recommended And what s more, if you pay close attention to all the good reviews they have on Google, they seem like fabricated reviews ! -> Lots of comments with the first names of the employees who supposedly ensured the reception or return of the vehicle...! I have rented vehicles in several countries... -> Which customer remembers the names of employees in car rental agencies?
Translation
Tres mauvaise experience: 1- A l arrivee, la navette Click Rent depuis l aeroport n etait pas suffisante pour le nombre de clients a prendre en charge, certains ont du rester sur le parking longue duree pour attendre le retour de leur conjoint avec la voiture de location. 2- A la prise en charge du vehicule, l enregistrement sur l informatique par les operateurs etait tres lent, malgre le fait d avoir pre enregistre permis et passeports, pres d une heure ! 3- Sur le parking de prise en charge, le vehicule que nous avions loue etait quasi neuf. Mais heureusement habitue a la prise en charge de location, j ai fait le tour meticuleusement du vehicule avant de partir. Le vehicule presentait de nombreuses petites rayures quasi invisibles dont une tres grosse eraflure sur le bouclier avant, non indiquees sur le contrat. La secretaire debordee m a juste dit de prendre une photo pas tres serieux. Heureusement j en ai pris plusieurs, de pres et de loin. 4- A la restitution du vehicule, l operateur apres avoir enregistre la plaque d immatriculation, s est tout de suite dirige vers l avant et a ete particulierement attentionne, se focalisant uniquement sur le bouclier avant.. Tres tres suspicieux comme comportement. Il n a meme pas fait le tour complet du vehicule. Il a immediatement indique qu il y avait des rayures sur le bouclier. Je lui ai retorque qu elles etaient deja presentes au depart de la location et que j avais des photos. Il a regarde rapidement mes photos, constatant j avais bien pris en photo la tres grosse eraflure sur le bas de bouclier avant droit et qu on pouvait discerner une autre sur la partie gauche de la plaque d immatriculation. Il a refait une 2eme fois une inspection meticuleuse du bouclier et il a pretendu qu une rayure de taille microscopique, environ 3mmx2mm etait nouvelle et qu ils allaient nous facturer 367 de reparation. Manifestement l operateur tentait de nous faire payer les degats d une precedente location ou peut-etre meme de faire le coup de la rayure a tous les clients pour doubler le prix de la location. J ai demande a voir le responsable et j ai commence a lever le ton. En zoomant de maniere importante sur l une de mes photos, on apercevait effectivement toutes les micro rayures de maniere a peine perceptible. C est un comportement inacceptable, une tentative d escroquerie. A deconseiller Et en plus si on fait bien attention a tous les bons avis qu ils ont sur Google, cela ressemble a des avis fabriques de toutes pieces ! -> Beaucoup de commentaires avec les prenoms des salaries qui auraient soit-disants assure l accueil ou le retour du vehicule ! J ai loue des vehicules dans plusieurs pays -> Quel client se rappelle le nom des salaries dans des agences de locations de voiture ?
★★★★★
November 10, 2024
Original
Everything went well, pickup and transfer back to the airport. Car was brand new. The only suggestion for improvement would be the signage to the meeting point at the airport (but the problem was with Booking.com)
Translation
Hat alles bestens geklappt, Abholung und Transfer zuruck zum Flughafen. Auto war ganz neu. Einziger Verbesserungsvorschlag ware, die Ausschilderung zum meetingpoint am Flughafen (das Problem lag aber bei Booking.com)
★★★★★
November 10, 2024
Original
Pablo explained everything to us perfectly. Professional, fast and direct. Very good service
Translation
Pablo nos explico todo perfectamente. Profesionales, rapidos y directos. Muy buen servicio
★★★★★
November 10, 2024
Original
Deal of 10! Thank you very much Nacho for your good vibes and professionalism!
Translation
Trato de 10! Mil gracias Nacho por tu buena vibra y profesionalidad!
★★★★★
November 10, 2024
Original
★★★★★
Local Guide
November 10, 2024
Original
Good service and good price
Translation
Buenas atencion y buen precio
★
November 10, 2024
Original
Disastrous service, I made a reservation with this company at the Tenerife South airport. To get to the office you have to take a shuttle bus. The instructions to get to the bus are wrong and at the airport itself they send you from one place to another without knowing where to catch the bus. When you call by phone, they take a while to assist you and give you information that has nothing to do with what is written in the reservation document. Finally you arrive at a meeting point where there is no information about where this company is and you have to call the office again so they can come pick you up. I will not use this platform again
Translation
Servicio nefasto, hice una reserva con esta empresa en el aeropuerto Tenerife Sur. Para llegar a la oficina hay que coger autobus lanzadera. Las instrucciones para llegar al autobus son erroneas y en el propio aeropuerto te mandan de un sitio a otro sin saber donde se coge el mismo. Cuando llamas por telefono tardan en atenderte y te dan una informacion que nada tiene que ver con la escrita en el documento de la reserva. Finalmente llegas a un punto de encuentro en el que tampoco hay ninguna informacion de que sea donde para esta empresa y tienes que llamar de nuevo a la oficina para que vayan a buscarte. No volvere a usar esta plataforma
★
November 3, 2024
Original
We waited 2 hours for the car just one person at the desk + they had to call the police cuz one client got angry and aggressive( he got to pay 120 more); an awful and cheap show; return +150 for cleaning the car; wtf will u clean for 150 ? Just 2 days and 90km! 200 for 2 days + 150 for cleaning and it wasn t a Mercedes
★
November 3, 2024
Original
They force us to take out insurance claiming that we need a credit card when there is no problem paying a deposit with a debit card. scammers and forced to pay 132 euros more. plus you wait a long time for a shuttle to get to the agency. choose a rental agency in the airport, it s more practical and less of a scam. to flee They force us to take out insurance, claiming that we need a credit card, when it is no problem to pay a deposit with a debit card. Scammers and force us to pay 132 euros more. In addition, you wait a long time for a shuttle to go to the agency. Choose a rental agency in the airport, it is more practical and less scammed. Avoid
Translation
ils nous obligent a prendre l assurance pretextant qu il faut une carte de credit alors que cela ne pose aucun probleme de payer une caution avec une carte de debit. des arnaqueurs et obliger de payer 132euros en plus. en plus vous attendez longtemps une navette pour aller jusqu a l agence. choisissez une agence de location dans l aeroport c est plus pratique et moins d arnaque. a fuir They force us to take out insurance, claiming that we need a credit card, when it is no problem to pay a deposit with a debit card. Scammers and force us to pay 132 euros more. In addition, you wait a long time for a shuttle to go to the agency. Choose a rental agency in the airport, it is more practical and less scammed. Avoid
★★★★★
Local Guide
November 1, 2024
Original
A rental company like we would like to find more often. Very kind, very good explanations. In addition, they will pick you up at the airport and bring you back there. I highly recommend this car rental company
★★★★★
Local Guide
November 1, 2024
Original
Fast return of the deposit, good cars, WhatsApp mobile support, excellent service from the agent Vanessa
★★★★★
Local Guide
November 1, 2024
Original
Very good experience, very good service, no worries, I recommend good value for money on new car rental prices, very appreciable
Translation
Tres bonne experience tres bon service aucun soucis je recommande bon rapport sur les prix des location voiture neuve tres appreciable
★★★★★
Local Guide
November 1, 2024
Original
Very kind and smiling guys, perfect service
Translation
Ragazzi gentilissimi e sorridenti, servizio perfetto