Europcar Logrono - Alquiler de Coches in Logrono
4.3
★★★★☆
(119 reviews)
Bienvenido a Europcar Logrono, agencia de alquiler de coches. Nuestra oferta diaria incluye una atencion inmejorable, vehiculos nuevos y precios competitivos. Tanto si deseas alquilar un coche por trabajo o por placer como si necesitas un coche (urbano, familiar o de lujo), una furgoneta o un camion, Europcar tiene el vehiculo de alquiler perfecto para ti. Alquilar un coche o una furgoneta es ahora mas sencillo que nunca, gracias al sistema de reserva online disponible en nuestra web o en nuestra app. Recoger y dejar tu vehiculo nunca habia sido tan facil. !Que disfrutes del viaje!
Working Hours
Monday
8:30 AM-1 PM
, 4-7 PM
Tuesday
8:30 AM-1 PM
, 4-7 PM
Wednesday
8:30 AM-1 PM
, 4-7 PM
Thursday
8:30 AM-1 PM
, 4-7 PM
Friday
Closed
Saturday
9 AM-1 PM
Sunday
Closed
Location
Business Features
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
Contact Information
+34 911 50 50 00 europcar.esAddress
Estacion De Tren
26003 Logrono
Plus Code: FH54+5X Logrono, Spain
Photo Gallery
Featured
Exterior
By owner
4.3
★★★★☆
119 reviews
Rating Distribution
5 stars
75 (63.0%)
4 stars
23 (19.3%)
3 stars
8 (6.7%)
2 stars
3 (2.5%)
1 star
10 (8.4%)
Most Mentioned
rental agreement
4
office
4
taxi stand
2
return
2
security deposit
2
map
2
efficient
2
price
2
Featured Review
★★★★★
November 24, 2024
Original
The staff were fabulous as our train was late to their 1pm closing. Very impressed. It helped the process that I had fully registered online while on the train.
Featured Review
★★★
October 22, 2024
Original
*** See correct Logrono Europcar drop-off location later in this review *** My first Europcar rental experience, a one-way rental from Madrid Airport T1 to Logrono was 5-Stars in every way, except one. No specific drop-off instructions were provided by Europcar for Logrono. (On the other hand, clear pick-up instructions were provided for MAD T1.) I foolishly attempted what a previous reviewer said - to temporarily park in the taxi stand - only to be immediately forced out by angry taxi drivers. After driving around I discovered that *** the rental car return is in an underground garage below the train station, with access around the corner, from street Calle Miguel Delibes. The Europcar parking stalls are clearly marked; park, then walk or elevator up to the station at ground level, where the Europcar desk is located. The staff there were friendly and competent. I posted a separate, 5-Star, review for the Europcar Madrid Airport T1 location.
Featured Review
★★
October 11, 2024
Original
wrong map marker. it's in the opposite building. fix pls
Featured Review
★★★★★
September 3, 2024
Original
Easy rental process and reasonably priced.
Featured Review
★★★★★
October 3, 2023
Original
This is by far the best place to rent a car in the region. Carmen is a wonderful and very attentive manager who will take genuinely good care of you. Thank you for your help!
Featured Review
★★★★★
June 27, 2023
Original
Staff is courteous and efficient. Ver smooth return. Just leave the car at the taxi stand outside SH r main entrance of the train station. The Google map location is off.
Featured Review
★★★★★
July 13, 2019
Original
The staff is so kind and professional.
Featured Review
★★★★★
June 23, 2018
Original
The station staff was very polite and helpful.
★★★★★
November 1, 2024
Original
They always treat me great
Translation
Siempre me tratan genial
★★★★★
November 1, 2024
Original
Totally recommended!!!
Translation
Totalmente recomendable!!!
★★★★★
November 1, 2024
Original
★★★★★
Local Guide
November 1, 2024
Original
★★★★★
November 1, 2024
Original
★
November 1, 2024
Original
Very badly. Bad people. They steal your money. We rented a car in Pamplona for 2 weeks, paid 550 and returned in Logrono. The manager, an older man with bulging eyes and a sinister look from Logrono, charges us an extra charge of 36 for cleaning, sending us some dark photos with barely anything visible inside the vehicle. I appear in person to request a refund of that charge since the vehicle has been delivered clean, without dirt, stains or papers, NOTHING, except in the foot area since by not putting mats on it to be able to shake them before delivery , the floor of the car is used as normal, just that. The manager, laughing, tells me that for him it was dirty that we should have taken him somewhere to vacuum him and there is no more talking. I answer that both my wife and I are clients of theirs in Logrono and Pamplona since we constantly rent rental cars and that we will have to stop being clients of theirs in both cities if they do not return what belongs to us, it seems that they are still amused the situation to this guy and he tells me not to worry, yes, he will give me my money back. I answer that I just want them to give us back what they took from us because they wanted to and continue being their client. He hasnt returned it to me. Since we met him for the first time, this individual has never generated any trust in us, he is seen to be twisted and a bad person, he lies more than he talks and he is always ready to deceive you, to take your money as soon as you turn around like It has finally happened. Nothing to do with Europar Pamplona. He did not understand how a company can leave a branch of its business in the hands of a person like this who generates this unpleasant situation with the corresponding loss of 2 clients who spend thousands of euros on rental cars, being able to opt for young people, Professional and eager to work for the company without deceiving customers.
Translation
Muy mal. Mala gente. Te roban el dinero. Alquilamos un coche en Pamplona 2 semanas, pagamos 550 y devolvimos en Logrono. Nos cobra el encargado, un senor mayor con ojos saltones y mirada siniestra de Logrono, un cargo extra de 36 por limpieza mandandonos unas fotos oscuras sin verse apenas nada del interior del vehiculo. Me presento en persona para solicitarle la devolucion de ese cargo ya que el vehiculo se ha entregado limpio, sin tierra, ni manchas ni papeles, NADA, excepto en la zona de los pies ya que al no ponerle alfombrillas para poder sacudirlas antes de su entrega, el suelo del coche tiene un uso como es normal, simplemente eso. El encargado riendose me dice que para el estaba sucio que teniamos que haberle llevado algun lugar para pasarle el aspirador y no hay mas hablar. Le respondo que tanto mi mujer como yo somos clientes de ellos en Logrono y Pamplona ya que alquilamos constantemente coches de alquiler y que tendremos que dejar de ser clientes suyos en ambas ciudades si no nos devuelven lo que nos pertenece, parece que le sigue haciendo gracia la situacion a este sujeto y me dice que no me preocupe que si, que me devuelve el dinero. Le respondo que solo quiero que nos devuelvan lo que nos ha quitado porque le ha apetecido y seguir siendo cliente suyo. No me lo ha devuelto. Desde que le tratamos por primera vez nunca nos ha generado ninguna confianza este individuo, se le ve que es retorcido y mala persona, miente mas que habla y se le ve siempre dispuesto a enganarte, a quitarte el dinero en cuanto te das la vuelta como finalmente ha ocurrido. Nada que ver con Europar Pamplona. No llego a comprender como una empresa puede dejar una sucursal de su negocio en manos de una persona como esta que genera esta desagradable situacion con la correspondiente perdida de 2 clientes que se dejan miles de euros en coches de alquiler, pudiendo optar por gente joven, profesionales y con ganas de trabajar por la empresa sin enganar a los clientes.
★★★★★
November 1, 2024
Original
Very good experience. The man who helped us (sorry I didnt ask his name) was super professional and friendly. He informed us perfectly about the entire process, he even advised us on routes to take. Unbeatable treatment. Quick resolution on the return of the deposit.
Translation
Muy buena experiencia. El senor que nos atendio (lo siento no pregunte su nombre), fue super profesional y amable. Nos informo perfectamente de todo el proceso, incluso nos aconsejo sobre rutas a hacer. Trato inmejorable. Resolucion rapida sobre devolucion de la fianza.
★★★★★
November 1, 2024
Original
★★★★★
Local Guide
October 1, 2024
Original
Everything very correct.
Translation
Todo muy correcto.
★★★★★
October 1, 2024
Original
★★★★
October 1, 2024
Original
Everything is very good, Dani is an excellent professional, he explains everything to you with great patience and will give you all the facilities possible. I will repeat for sure
Translation
Muy bien todo,Dani es un excelente profesional, te explica todo con mucha paciencia y te dar toda las facilidades posibles. Repetire seguro
★★★★★
October 1, 2024
Original
★★★★★
Local Guide
October 1, 2024
Original
★
September 1, 2024
Original
We had a breakdown in Cantabria on July 21 and through my company we rented a car in Gijon, we had to deliver it the next day in Logrono and they would return the deposit because today it is August 5 and they still have not returned anything and they told us that when we left The keys would be returned to us and on top of that they have charged us 72 euros for refueling when we left the tank full, which were the rules, well I call this stealing
Translation
Tuvimos averia en Cantabria el 21 de Julio y por medio de mi compania alquilamos un coche en Gijon teniamos que entregarlo el dia siguiente en Logrono y nos devolverian fianza pues hoy estamos a 5 de Agosto y aun no han devuelto nada y nos dijeron que cuando dejaramos las llaves se nos devolveria y encima nos han cobrado 72 euros por repostarnos cuan do les hemos dejado el deposito lleno que eran las normas, vaya yo le llamo a esto robar
★★★★
August 1, 2024
Original
★★★★★
August 1, 2024
Original
★★★★★
August 1, 2024
Original
★★★★
August 1, 2024
Original
Super close and pleasant person, a 10 for human treatment
Translation
Persona super cercano y agradable, un 10 de trato humano
★★★★
August 1, 2024
Original
Very professional
Translation
Muy profesionales
★★★★★
July 1, 2024
Original
★★★★★
June 1, 2024
Original
★★★★★
June 1, 2024
Original
Always excellent treatment. The last time I had a whim for a car and they exchanged it for the one I had been awarded. out of 10
Translation
Siempre trato excelente. La ultima vez tenia capricho de un coche y me lo cambiaron por el que tenia adjudicado. De 10
★★★★★
May 1, 2024
Original
Europcar Logrono has been the best rental office I have visited. Thanks to the team of professionals who work there I have received great service. They have been able to get my presence right and resolve doubts favorably. All the best.
Translation
Europcar Logrono ha sido la mejor oficina de alquiler que he visitado. Gracias al equipo de profesionales que trabajan alli he recibido un gran servicio. Han sabido acertar en mis presencias y resuelto dudas favorablemente. Un saludo.
★★★★★
April 1, 2024
Original
Many facilities both in collection and delivery. Everything very well explained.
Translation
Muchas facilidades tanto en la recogida como en la entrega. Todo muy bien explicado.
1 helpful
★★★★★
Local Guide
April 1, 2024
Original
★★★
Local Guide
March 1, 2024
Original
A bit confusing leaving the car without a sign announcing where it is
Translation
Un poco lioso dejar el coche sin carteleria anunciando donde esta
★★★★★
Local Guide
February 1, 2024
Original
★★★★★
Local Guide
February 1, 2024
Original
Very good attention
Translation
Muy buena atencion
★★★★★
January 1, 2024
Original
Excellent attention and service.
Translation
Atencion y servicio excelente.
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