Portugalrent rent a car in Lisbon

4.6
★★★★★
(74 reviews)

A Portugalrent e uma empresa de aluguer de automoveis e carrinhas comerciais que oferece um servico personalizado com foco na satisfacao das necessidades dos nossos clientes. Fazemos entregas e recolhas nos aeroportos, residencias, hoteis e escritorios. Para alem do aluguer sem condutor, dispomos tambem de servicos de aluguer de veiculos com condutor e servicos de transfer ( aeroporto-hotel; hotel-aeroporto, ou uma morada preferencial). Apostamos numa frota nova, diversificada e equipada. Damos particular importancia aos detalhes, quer no servico que prestamos quer na qualidade e limpeza dos nossos carros. Procuramos encontrar as solucoes de mobilidade que os nossos clientes procuram e ser a sua Rent a Car de confianca em Portugal

Working Hours

Monday 9 AM-7 PM
Tuesday 9 AM-7 PM
Wednesday 9 AM-7 PM
Thursday 9 AM-7 PM
Friday 9 AM-7 PM
Saturday 9 AM-7 PM
Sunday 9 AM-7 PM

Location

Contact Information

21 716 9388 portugalrent.com

Address

R. Prof. Moises Amzalak 4, A/B C

1600-648 Lisbon

Plus Code: QR7G+C4 Lisbon

Photo Gallery

Featured

Featured

Inside

Inside

By owner

By owner

Exterior

Exterior

Street View & 360deg

Street View & 360deg

4.6
★★★★★
74 reviews

Rating Distribution

5 stars
58 (78.4%)
4 stars
12 (16.2%)
3 stars
0 (0.0%)
2 stars
1 (1.4%)
1 star
3 (4.1%)

Most Mentioned

hotel 4 credit card 3 price 3 competent 2 deposit 2 van 2 paying 2 team 2 drive 2
Featured Review
★★★★★
November 8, 2024
Original

Every year, I spend about two months in Portugal. After trying out various car rental services, I stumbled upon Portugalrent, and I've never looked back. Given my 15 years of experience with car rentals, I can confidently say that no other company compares to Portugalrent in terms of pricing, quality, and customer service. Thank you Portugalrent.

Featured Review
★★★★★
October 15, 2024
Original

I definitely recommend Portugalrent. The car was clean and in great condition, fully tanked, equipped with via verde device (automatic toll payments). No problems at all, great contact with very friendly employees. And the rental price was just great. I got the deposit back as agreed without any problems. Tip: be sure to use a credit card in EUR currency, otherwise your bank could rip you off twice on the currency exchange (when paying in and when getting back the deposit).

Featured Review
★★★★★
February 19, 2024
Original

When I'm Back in Portugal I will definitely be using them again. They were easy to work with and helped me out last minute! Everyone I talked with was professional, kind, and informative. The car I was given was exactly what I expected and in great condition.

Featured Review
★★★★★
August 27, 2023
Original

Portugal Rent couldn't have made it any easier for us! They dropped off our car (a very nice Audi Q7) at our hotel and picked it up the day we left. Obrigado Portugal Rent!

Review photo
Featured Review
★★★★★
July 10, 2023
Original

We were looking online for a car rental service for a week. All other car rental companies had such bad reviews we did not even consider them. Communication was clear, we did have to wait a bit for the car because it was still being cleaned (we just spent that time roaming around Lisbon). However, when the representative arrived with the car, they had upgraded it at no cost. It was a brand new car, no scratch on it. Once the warranty was paid, we were free to go. 2 weeks after our return back home, we got the entirety of our warranty back. Honestly, I would recommend this car rental service to anyone looking for one in Portugal.

1 found this helpful
Featured Review
★★★★★
May 24, 2023
Original

This company was recommended to me by my hotel, and it was the only one I could find that delivers their cars to hotel. The service was excellent, and I highly recommend them. They delivered to the hotel at exactly the time we agreed upon, and then they met me at the departures lot at the airport for a quick and seamless drop-off before my flight (avoiding the hassle of using the airport's car rental center and shuttle). They require a substantial security deposit, and I was mildly nervous about getting it back. But sure enough, the deposit was returned to my credit card soon after my drop-off, exactly as described in their terms of service. Overall, a great experience.

1 found this helpful
Featured Review
★★★★★
March 30, 2023
Original

Great service. They dropped off the car at our hotel at the beginning of our trip and picked it up at the end of our trip -- no hassle standing in lines or having to drive through the city streets from the rental office. Car was clean, well maintained and the service was top notch. Highly recommend.

1 found this helpful
Featured Review
★★★★★
August 4, 2022
Original

PortugalRent made driving in Portugal EASY! We didn't need a car the entire time. We wanted a car to drive from Porto to Lisbon, then later drive from Lisbon to the Algarve, and then the Lisbon Airport. Easy convenient drop-off and pick-up at our hotels in Porto and Lisbon. Easy pick-up at the Lisbon Airport. We had a really nice, easy to drive Ford Puma. I wish all my rental car experiences - domestically in the US or international - we're this easy and convenient!

4 found this helpful
★★★★★
November 2, 2024
Original
Fantastic service. No queues. Quick refund of the deposit.
November 2, 2024
Original
Scammers of French tourists, ask to take out insurance for 150 more then, if the insurance has not been taken out, manage to take the money anyway for an invisible scratch...
Translation
Arnaqueurs de touristes francais, demandent de prendre lassurance pour 150 de plus puis, si lassurance na pas ete prise, sarrangent pour prendre largent quand meme pour une rayure invisible...
★★★★★
Local Guide October 2, 2024
Original
Great experience, car in great condition, we got a free car upgrade. Recommendations in any case.
Translation
Super iskustvo, automobil u super stanju, dobili smo besplatni upgrade automobila. Preporuke u svakom slucaju.
★★★★★
August 2, 2024
Original
I highly recommend Portugal Rents services. I rented a van in very good condition, resolved everything at the last minute, on a Sunday and they were incredible. Everything agile, fast and efficient. When I need to rent a car/van again I will contact them again. Undoubtedly!
Translation
Recomendo muito os servicos da Portugal Rent. Aluguei uma carrinha em muito bom estado, resolvi tudo em cima da hora, num domingo e eles foram incriveis. Tudo agil, rapido e eficiente. Quando voltar a precisar de alugar carro/carrinha vou voltar a contacta-los. Sem duvida!
★★★★
Local Guide July 2, 2024
Original
★★★★★
Local Guide April 2, 2024
Original
Professionalism and customer attention.
Translation
Profissionalismo e atencao ao cliente.
★★★★★
March 2, 2024
Original
★★★★★
February 2, 2024
Original
★★★★★
Local Guide December 2, 2023
Original
★★★★★
Local Guide December 2, 2023
Original
Thank you to Portugalrent, as a car rental company, for the service, whether in advance or at the last minute, in providing us with an excellent service. I consider Portugalrent to be the best car rental company, after many years we finally found one that met our expectations. Thank you for everything Eugenia and Carlos Quebec Canada.
Translation
Obrigado a Portugalrent, como companhia de aluguer de automoveis pelo servico que seja com antecedencia ou em ultimo minuto de nos propocionar um servico de excelencia. Considero Portugalrent a melhor companhia em aluguer de viaturas, depois de muitis anos finalmente encontramos uma a altura de nossas expectativas. Obrigado por tudo Eugenia e Carlos Quebec Canada.
1 helpful
★★★★★
December 2, 2023
Original
Friendliness and much more...discover it for yourself.
Translation
Simpatia e muito mais...descubra por si proprio.
1 helpful
★★★★
Local Guide December 2, 2023
Original
Good raw material, shame its not made by Portuguese...
Translation
Boa materia prima, pena nao ser confeccionada por portugueses...
★★★★★
December 2, 2023
Original
★★★★★
Local Guide December 2, 2023
Original
Excellent Service
★★★★★
Local Guide December 2, 2023
Original
★★★★★
December 2, 2023
Original
★★★★★
December 2, 2022
Original
★★★★★
Local Guide December 2, 2022
Original
★★★★★
Local Guide December 2, 2022
Original
The professionalism and friendliness of the service, the quality and excellent condition of the vehicle, as well as a price that seemed very competitive to us, made the experience completely satisfactory.
Translation
O profissionalismo e simpatia no servico, a qualidade e excelente estado do veiculo, bem como um preco que nos pareceu muito competitivo, tornou a experiencia totalmente satisfatoria.
2 helpful
★★★★★
Local Guide December 2, 2022
Original
Attentive and helpful.. I recommend
Translation
Atenciosos e prestaveis.. Recomendo
2 helpful
★★★★★
December 2, 2022
Original
Good selection of cars, very clean and superior customer service. No shuttling to a rental car lot - Portugalrent will meet you with the car in person at a location of your choice.
1 helpful
★★★★★
December 2, 2022
Original
Excellent company. Provides exactly what is advertised, unlike various other car rental companys in Portugal. Car was decent and a long trip to Holland didnt impose an issue at all (7200km in 8 days or so).
1 helpful
★★★★★
December 2, 2022
Original
Perfect!!!! Professional, competent, honest and very friendly team. It is the best car rental option in Lisbon. They deliver and collect the vehicle wherever you determine. New, clean vehicle, low km and good performance. When I return, this will definitely be my choice. I recommend it with great gratitude for the good service!
Translation
Perfeito!!!! Equipe profissional, competente, honesta e muito amavel. E'a melhor opcao de locacao de veiculo em Lisboa. Entregam e recolhem o veiculo aonde voce determinar. Veiculo novo, limpo, baixa km e de bom desempenho. Ao voltar, com certeza sera esta a minha escolha. Recomendo com muita gratidao pelo bom atendimento!
2 helpful
★★★★★
December 2, 2022
Original
December 2, 2022
Original
Total lack of professionalism and commitment. I made a reservation through the website, but the next day they called with the information that: - the store scheduled for collection is no longer in operation. - the reserved car is not available. In addition, they indicate bank transfer as a possible payment option, but request the presentation of a physical credit card to pay an associated deposit - information that was not indicated in the reservation process at any time. The Portugal Rent teams stance on the situation is also regrettable, demonstrating total disregard for the customer: And that. If you want, we ll do business, if not friends anyway
Translation
Total falta de profissionalismo e compromisso. Efetuei reserva pelo site, porem no dia seguinte ligaram com a informacao de que: - a loja prevista para levantamento nao esta mais em funcionamento. - o carro reservado nao esta disponivel. Alem disso, indicam transferencia bancaria como possivel opcao de pagamento, porem solicitam a apresentacao de um cartao de credito fisico para pagamento de uma caucao associada - informacao que nao foi indicada no processo de reserva em qualquer momento. Lamentavel ainda a postura da equipa Portugal Rent sobre a situacao, demonstrando total descaso com o cliente: E isso. Se quiser assim, fazemos negocio, senao amigos a mesma
★★★★★
December 2, 2022
Original
Very good car and service. Easy pick-up and drop-off
1 helpful
★★★★★
December 2, 2022
Original
Excellent experience No problem Excellent professionals and service Excellent fleet Congratulations!
Translation
Excelente experiencia Sem problemas Excelentes profissionais e atendimento Excelente frota Parabens!
1 helpful
★★★★★
December 2, 2021
Original

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