Olivauto Rent a Car in Lisbon

4.4
★★★★☆
(340 reviews)

Working Hours

Monday 9 AM-7 PM
Tuesday 9 AM-7 PM
Wednesday 9 AM-7 PM
Thursday 9 AM-7 PM
Friday 9 AM-7 PM
Saturday 9 AM-7 PM
Sunday 9 AM-7 PM

Location

Business Features

Accessibility
  • Wheelchair-accessible entrance

Contact Information

21 841 4000 olivauto.pt

Address

Av. Sao Joao de Deus 41B

1000-280 Lisbon

Plus Code: PVW6+38 Lisbon

Photo Gallery

Featured

Featured

Exterior

Exterior

Street View & 360deg

Street View & 360deg

4.4
★★★★☆
340 reviews

Rating Distribution

5 stars
258 (75.9%)
4 stars
27 (7.9%)
3 stars
13 (3.8%)
2 stars
10 (2.9%)
1 star
32 (9.4%)

Most Mentioned

airport 35 insurance 28 credit card 23 cash 10 tolls 9 vehicles 7 surprise 7 debit card 7 motorway 5 fair 5
Featured Review
★★★★★
November 15, 2024
Original

I live locally have rented cars from Olivauto over ten times, and I have to say, they are a pleasure to deal with. Honest, no hassle, no hidden costs, and no attempts ever to charge more. Easy pick up and drop off. Cars well maintained. Insurance very reasonably priced at 10 euros, so I have peace of mind. The staff are very nice to deal with. I have had trouble with some of the main chain car rental companies in the past, so it's great to deal with Olivautp who treat a customer with courtesy. Highly recommend.

Featured Review
★★★★★
November 3, 2024
Original

I rented a car during my trip to Portugal. Olivauto representative met me at the airport to hand me the car . The personnel are friendly, the car was good . The only miss was the windshield wipers (they needed replacement and I was unlucky it rained). So I recommend dealing with them .

Featured Review
★★★★★
October 28, 2024
Original

I was so nervous renting a car in Portugal after reading about many negative experiences, even with the larger rental companies. I took a chance going with Olivauto instead of the big guys, and I am glad I did. They have fair prices with no hidden fees. The car was clean, new and exactly as requested. We tried to get away with using only non-toll roads, but we found ourselves taking a route where it couldn't be avoided. We only paid for the transponder on the days it was used and the toll fee came through on the credit card later on, in the correct amount. I can't recommend Olivauto enough! It was a great experience.

Featured Review
★★★★★
October 16, 2024
Original

After long research on which car rental company to choose in Portugal, I chose Oliveauto and it was the best experience ever. Good price, clear rules, no hidden fees, neat and pleasant employees, the car was new and clean. Thank you very much! I will definitely recommend your services to friends if they travel to Portugal

Featured Review
★★★★★
August 1, 2024
Original

Rented a car for a week. When I returned the car there was a bit of damage to the front bumper. Not sure whether I overlooked the damage when I picked it up or whether I actually created the damage myself. Fortunately, they didn't pass on the costs of the damage. Employees are professional and kind. The rental car was a good modern car (VW Polo) for a decent price. Would recommend.

Featured Review
★★★★★
July 17, 2024
Original

After trying a few rental car companies. This company is the one I will use when I'm in Lisbon. Great customer service Good choice in cars, they will let you know if your reservation is in stock by email. Pick up was fast, about 10-20 minutes. Very good explanation of rules and what to do for toll roads and police encounters. Good value my Volkswagen T-Cross was around EUR85. Drop off was easy, about 10 minutes. Both representatives I dealt with spoke very good English. Thanks, See you again.

Featured Review
★★★★★
June 20, 2024
Original

Olivauto was a great company. The car was larger and more luxurious than we were expecting for an economy car. Pick up was easy- we were met us at the airport after calling us when our flight landed. Low price for good quality. City center location for drop off had very helpful and kind staff! Highly recommend Olivauto.

Featured Review
★★★★★
March 23, 2024
Original

I can absolutely recommend Olivauto, the whole car rental process was flawless from start to finish. The quality of the car was beyond our expectation, the price was fair, airport pickup was easy. All in all, a very good experience, I would definitely rent from them again.

Review photo
Review photo
Review photo
★★★★★
November 25, 2024
Original
Friendly staff, competitive prices, efficient service
Translation
Personale gentile, prezzi competitivi, servizio efficiente
★★★★★
November 25, 2024
Original
★★★★★
Local Guide November 2, 2024
Original
Great service. They give you a car using a debit card with a deposit of 300 euros in cash. I recommend it to everyone!
Translation
. 300 . !
October 2, 2024
Original
I dont recommend it! I feel cheated! The car had problems and, first they tried to blame us, then they didnt want to refund the daily rate we lost due to electrical faults in their car. - In less than 24 hours (and 198km driven), the car turned on the dashboard light so we could calibrate the tires. - The guy at the gas station told us to be careful, as it was an old tire with blisters (images below). - 15 minutes after leaving the gas station, more lights appeared on the dashboard and the car stopped accelerating. We stopped on the side of the road, in the middle of a random road, they were in no rush to help, saying they would send us a message on WhatsApp. I had to call again almost 20 minutes after being stuck in the middle of nowhere, in the hot sun, and the man immediately started accusing us of having broken the clutch, without any evidence of this! - A man who stopped to put the cones on the road and the man with the tow truck said it had nothing to do with the clutch, as the car didnt smell like smoke or oil. - Today I went there looking for news, as they never responded to our emails, and the man who answered (once again, not friendly) said that nothing happened to the car, that it was just a drowning and that he would not return the car. daily. If we had driven the car in those conditions we could have put ourselves at risk, or made the situation worse, and we would have been charged for it. The man also said that the old tire had nothing to do with it, and that we would also pay for gasoline and tolls for a trip that never materialized. - We dont even have our deposit back yet (if they dont return it, well go to court). In short: Big headache! Look for bigger, more reliable rental companies!
Translation
Nao recomendo! Me sinto enganada! O carro apresentou problemas e, primeiro tentaram nos culpar, depois nao quiseram devolver a diaria que perdemos por falhas eletricas do carro deles. - Em menos de 24h (e 198km rodados), o carro ligou a luz do painel para calibrarmos os pneus. - O rapaz do posto nos informou para termos cuidado, pois se tratava de um pneu velho e com bolhas (segue imagens). - 15 min apos sairmos do posto, apareceram mais luzes no painel e o carro parou de acelerar. Paramos no acostamento, no meio de uma estrada aleatoria, nao tiveram pressa alguma em ajudar, dizendo que nos enviariam uma mensagem no WhatsApp. Tive que ligar novamente quase 20 min depois de ficar parada no meio do nada, no sol quente, e o senhor imediatamente comecou a nos acusar de ter avariado a embreagem, sem nenhuma evidencia disso! - Um senhor que parou para por os cones na estrada e o senhor do reboque afirmaram que nao tinha nada a ver com embreagem, ja que o carro nao cheirava a fumo ou oleo. - Hoje fui la atras de noticias, ja que nunca responderam nossos emails, e o senhor que atendeu (mais uma vez, nada amigavel) disse que nao se passou nada com o carro, que se tratava apenas de um afogamento e que nao devolveria a diaria. Se tivessemos seguido com o carro naquelas condicoes poderiamos nos por em risco, ou piorar a situacao, e ainda seriamos cobradas por isso. O senhor disse ainda que o pneu velho nao tinha nada a ver, e que pagariamos tambem a gasolina e as portagens de uma viagem que nunca se concretizou. - Ainda nem sequer temos nosso caucao de volta (se nao devolverem, procuraremos a justica). Em resumo: Baita dor de cabeca! Procurem locadoras maiores e mais confiaveis!
2 helpful
★★★★★
Local Guide October 2, 2024
Original
We rented the car with them, as we did not have a credit card. We left a deposit, the car a new polo, once returned, we deducted the money for the highway from the deposit and the rest was returned to us! Everyone is very kind, helpful and friendly! Advised
★★★★★
Local Guide October 2, 2024
Original
Were very satisfied - can only be recommended
Translation
Waren sehr zufrieden - nur zu empfehlen
★★★★
Local Guide October 2, 2024
Original
Everything was good with the car however we had to wait for over 1 hour before we could get the car because apparently the previous contract with the car was not closed ?? and they had to look for the paper contract from all around the office. In the meanwhile noone gave us information about what is going on. Except that everything was OK.
★★★★★
Local Guide October 2, 2024
Original
Excellent prices
Translation
Excelentes precos
October 2, 2024
Original
Extremely unpleasant, the Owner is not polite, they try to attribute risks to cars that are delivered, already in unacceptable conditions, scratched, dented, dirty cabin from the previous customer, rear with rubbish from previous customers, long waits every time cars are picked up. And problems when delivering. I dont recommend it.
Translation
Extremamente desagradavel, o Dono nao e educado, tentam imputar riscos de carros que sao entregues, ja em estados inaceitaveis, riscados, amolgados, cabine suja do cliente anterior, traseira com lixo dos anteriores clientes, espera grande sempre que se levantam carros. E problemas ao entregar. Nao recomendo.
2 helpful
★★
October 2, 2024
Original
Very expensive, very rigid service Not recommended
★★★★★
October 2, 2024
Original
Trustworthy, easy to rent and good prices. Everything was clear and they offered free lift to the airport
★★★★★
September 2, 2024
Original
I recommend to everyone. Great car rental company. I was in Portugal with my family. It was not possible to rent a car at the airport. There were either no cars there or the price was three times more expensive. Everything went perfectly at Olivauto. And when I returned the car a day early without warning and a little late, I was refunded the money for that day. Super attitude towards clients. Not like in Italy at Avis where I was 3 minutes late because I was looking for a parking spot from their company, they booked me an extra day. In general, Olivauto is a great company, I recommend it.
Translation
. . . . . Olivauto . , . . Avis 3 , , . ,Olivauto , .
★★★★★
Local Guide September 2, 2024
Original
★★★★
Local Guide September 2, 2024
Original
Good welcome when collecting the car. Excellent communication already at the booking stage. Clear contract, without hidden costs. The agency is not at the airport, but can be reached by metro (Roma stop and then a short walk) or you can use the Bolt service (in certain time slots it costs the same amount as the metro for two). Car in good condition, clean, with approximately 60,000km, well equipped. Usual rule for car rentals: full fuel on full fuel. Return in a short time, with a scrupulous check of the car and its conditions. If necessary for the return, they will take you to the airport. Hassle-free credit card payment (no Amex). Advised !
Translation
Buona accoglienza in occasione del ritiro auto. Ottima comunicazione gia in fase di prenotazione. Contratto chiaro, senza costi occulti. Lagenzia non e in aeroporto, ma e raggiungibile con metropolitana (fermata Roma e poi una breve camminata) oppure potete usare il servizio Bolt (in certe fasce orarie gia in due costa la stessa cifra della metro). Automobile in buone condizioni, pulita, con circa 60.000km, ben accessoriata. Regola solita degli autonoleggi carburante pieno su pieno. Restituzione in breve tempo, con uno sceupoloso controllo dellauto e delle sue condizioni. Se necessario alla restituzione, vi portano in aeroporto. Pagamento con carta di credito senza problemi (no Amex). Consigliato !
★★★★
Local Guide August 2, 2024
Original
★★
Local Guide August 2, 2024
Original
Im a Europcar customer, I was running out of time at the door, so I decided to check prices Difference in values with Europcar for an economical vehicle was 3 Now Europcar asks me for credit card shorts worth 100 since I rent vehicles with full insurance Now at this agency they will ask me for shorts 2000 on the card I thought it was abusive so I did it on the website I will take the vehicle where I am used to
Translation
Sou cliente Europcar estava sem tempo passando na porta resolvi verificar valores Diferenca de valores com europcar para veiculo economico foi de 3 Agora na europcar me pede calcao no cartao de credito valor 100 uma vez que loco veiculos com seguro total Agora nessa agencia me pedirao calcao 2000 no cartao achei abusivo por isso fiz no site vou pegar o veiculo onde estou acostumado
★★★★★
Local Guide August 2, 2024
Original
We got a car immediately without a credit card! They even took us to the airport! The deposit was 300 The car was fine!
★★★★★
August 2, 2024
Original
Very very good place to rent your car, go there with your eyes closed, very accommodating, very friendly and even speak French for some! Thanks again !
August 2, 2024
Original
They made us come to the office, to deny the car after 15 minutes
★★★★★
August 2, 2024
Original
★★★★★
Local Guide July 2, 2024
Original
Friendly and helpful staff. Sufficient selection of cars. For short-term and operational rentals - an excellent choice. I have used their services many times and will return to them in the future.
★★★★★
July 2, 2024
Original
Easy, fast and very professional. The entire staff was very helpful and friendly. The option in the center of Lisbon (next to Av. de Roma) is effective and very convenient. Congratulations on the excellent service and professionalism!
Translation
Facil, rapido e muito profissional. Todo o staff foi muito prestavel e simpatico. A opcao do centro de Lisboa (junto a Av. de Roma) e eficaz e muito conveniente. Parabens pelo excelente servico e profissionalismo!
July 2, 2024
Original
I felt like I had been deceived. When I delivered the (economy) car at the airport, everything was in order and everything was controlled, but in the end they called me from the office a few hours later saying that the fuel tank wasnt full and they took 14.11 from my bank card the next day. , when they decided to fill the fuel tank. I chose this company because it is Portuguese and local and it cost me 40/day, but I noticed that there is no close relationship with the customers. The photo attached was taken by themselves.
Translation
Fiquei com a sensacao de ter sido enganado. Quando entreguei o carro (economico) no aeroporto estava tudo em ordem e foi tudo controlado, mas afinal ligaram-me do escritorio umas horas depois dizendo que o deposito de combustivel nao estava cheio e retiraram do meu cartao bancario 14,11 no dia seguinte, quando decidiram esbordar o deposito de combustivel. Escolhi esta empresa por ser portuguesa e local e que me custou 40 /dia, so que reparei que nao existe uma relacao proxima com os clientes. A foto que anexo foi tirada pelos proprios.
3 helpful
★★★
July 2, 2024
Original
The car was great, the service not so much! The lady assisting us was very blunt and unhelpful, which unfortunately soured our experience with Olivauto. I also wouldn t recommend this rental company to Australians / Victorians. Thankfully my partner is Portuguese, so we could still rent the car. But as Victorian licenses don t have an issue date on them, I was told I would not be able to be registered as a driver because they couldn t confirm how much driving experience I had. This wouldn t be ideal to find out on the spot as we did, so just a heads up. :)
★★★★★
Local Guide June 2, 2024
Original
Friendly and quick processing of work. The team leader and staff are all great
Translation
.
★★★★★
Local Guide June 2, 2024
Original
Olivauto is the only car rental company I use. It is rare to find a company like this! No hidden costs, no extra charges, just pay what they quote. My advice to simplify things: Take their simple insurance and get a V card for tolls. They have won my trust over the 8 times I have returned to them. Daniel was a very friendly and helpful team member who made my experience this time great. The other company I trusted up until recently was BeRent but they charged me to wash the car on return. I can t recommend Olivauto enough!

Similar Car Rentals in Lisbon