Renting Flexible Leganes | Northgate in Leganes

3.6
★★★★☆
(532 reviews)

!La movilidad perfecta te espera en - con Northgate! Con mas de 40 anos de experiencia, somos lideres en renting de coches y furgonetas en Madrid - Leganes. Imagina un Renting Flexible disenado para ti, sin entrada ni permanencia, con todo incluido. Contamos con una plantilla de mas de 1.000 profesionales, una flota de 65.000 vehiculos, y mas de 3.000 talleres de confianza. Nuestra red de delegaciones en todas las Comunidades Autonomas garantiza que estemos cerca de ti. Confia en nosotros para satisfacer todas tus necesidades de movilidad. !Descubre Northgate!

Working Hours

Tuesday 8:30 AM-5:30 PM
Wednesday 8:30 AM-5:30 PM
Thursday 8:30 AM-5:30 PM
Friday 8:30 AM-5:30 PM
Saturday Closed
Sunday Closed
Monday 8:30 AM-5:30 PM

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+34 915 08 70 27 northgate.es

Address

Poligono Industrial Prado Overa, C/ Puerto de la Morcuera, 2-10

28919 Leganes

Plus Code: 972G+C6 Leganes, Spain

Photo Gallery

Featured

Featured

Videos

Videos

Exterior

Exterior

Street View & 360deg

Street View & 360deg

3.6
★★★★☆
532 reviews

Rating Distribution

5 stars
231 (43.4%)
4 stars
93 (17.5%)
3 stars
75 (14.1%)
2 stars
34 (6.4%)
1 star
99 (18.6%)

Most Mentioned

workshop 30 quote 23 mechanic 7 speed 6 phone 6 information 5 repair 5 door 5 review 5 insurance 5
Featured Review
November 26, 2024
Original

He llevado la furgoneta de renting en dos ocasiones por el mismo motivo que es que la furgoneta se desvia hacia la derecha y vibra el volante y me han contado una pelicula de que si tenia mas la suspension bla bla bla bla pero en las dos ocasiones me he llevado la furgoneta igual que ha ido con vibraciones en el volante y se sigue desviando a la derecha no creo que sea tan dificil hacer un buen equilibrado y un paralelo a la rueda de delante del coche que creo que no se lo han hecho

Translation

I have taken the rental van on two occasions for the same reason, which is that the van drifts to the right and the steering wheel vibrates and they have told me a story that it had more suspension blah blah blah but on both occasions I was I have driven the van the same way it has been with vibrations in the steering wheel and it continues to deviate to the right. I don't think it is that difficult to do a good balance and a parallel to the wheel in front of the car, which I don't think has been done.

Featured Review
★★★★★
November 22, 2024
Original

Atencion que raya en la excelencia empezando por el Senor que te recibe a la entrada del recinto el senor Francisco Manrique continuando por Ivan en la recepcion del taller de vehiculos asi como Jusep del propio taller y anadiendo a Vanesa de la oficina que en todo momento tuvieron una enorme amabilidad y empatia facilitando toda la tramitacion por lo que un incidente que parecia que se iba complicando resulto en cambio de lo mas facil de solucionar. Muchas gracias por la atencion del personal. Del 1 al 10, un 11

Translation

Attention that borders on excellence starting with the Lord who receives you at the entrance of the premises, Mr. Francisco Manrique, continuing with Ivan at the reception of the vehicle workshop as well as Jusep from the workshop itself and adding Vanesa from the office that they had at all times. enormous kindness and empathy facilitating the entire process so that an incident that seemed to be getting complicated turned out to be the easiest to solve. Thank you very much for the attention of the staff. From 1 to 10, an 11

Featured Review
★★★★★
November 19, 2024
Original

El servicio y en especial la atencion de sus empleados es siempre excelente. Da gusto la profesionalidad y el buen trato que recibo siempre por parte de Ivan (el chico de traje naranja) que es quien me suele atender. Recomendable 100%.

Translation

The service and especially the attention of its employees is always excellent. I am pleased with the professionalism and good treatment I always receive from Ivan (the boy in the orange suit), who is the one who usually assists me. 100% recommended.

Featured Review
October 18, 2024
Original

Trato pesimo. Te tratan como a ganado, no se preocupan por nada. Mas de tres horas llamandoles y nada, luego vas y estas como en el patio de colegio, el de la puerta hace de recadero de las chicas que te atienden. U. Total desastres, como le sobran los clientes, asi te tratan. Ir a otra delegacion.

Translation

Terrible treatment. They treat you like cattle, they don't worry about anything. More than three hours of calling them and nothing, then you go and you are like in the schoolyard, the one at the door acts as messenger for the girls who serve you. U. Total disasters, since they have plenty of clients, that's how they treat you. Go to another delegation.

Featured Review
July 24, 2024
Original

Fui a este taller(taller que tiene convenio con mi seguro) para la reparacion de un raspon que nos habian dado. Concretamos un dia de cita y tuvimos que esperar 2h, que bueno vale. El problema fue al hacer la devolucion del coche de sustitucion, que me dicen que el horario es hasta las 15:00. Me presento a las 14:40 por mi horario de trabajo imposible ir antes, y la persona que esta en el parking exterior me dice que no me va a atender ( se niega rotundamente ) y por si fuera poco empieza a gritar, lastimosamente no sabemos su nombre solo que iba de color naranja. Esta en su horario laboral y me dice de malas maneras que me tendria que haber venido mas pronto y que nos busquemos la vida porque el desde luego no nos va atender. Esto ocurrio miercoles 24 de julio del 2024 las 14:40 . Espero que tengan personas mas competentes a la hora de realizar este tipo de trabajo, yo entiendo que todos tenemos ganas de marcharnos a casa pero lastimosamente si estas en tu horario laboral no puedes negarte por placer, atenderme. Logicamente por su capricho no fue el quien me atendio , tuve que llamar por telefono a la persona que me dijo que me pase a recoger mi coche. Espero que esta resena sirva para algo y no hagan como si no ha pasado nada. Es vergonzoso , cuantas personas queriendo un trabajo y este ignorante teniendo un puesto no querer trabajar.

Translation

I went to this workshop (a workshop that has an agreement with my insurance) to repair a scratch they had given us. We made an appointment and had to wait 2 hours, which is good. The problem was when returning the replacement car, they told me that the hours were until 3:00 p.m. I show up at 2:40 p.m. because my work schedule makes it impossible to go earlier, and the person in the outdoor parking lot tells me that he is not going to assist me (he flatly refuses) and if that were not enough, he starts shouting, unfortunately we do not know his name only that it was orange. He is during his work hours and tells me in a rude manner that I should have come sooner and that we should find a life because he certainly won't take care of us. This happened Wednesday, July 24, 2024 at 2:40 p.m. I hope they have more competent people when it comes to doing this type of work, I understand that we all want to go home but unfortunately if you are during your work hours you cannot refuse to serve me for pleasure. Logically, due to his whim, he was not the one who helped me, I had to call the person who told me to come pick up my car. I hope this review is useful for something and you don't act like nothing happened. It's shameful, how many people want a job and this ignorant person having a job doesn't want to work.

1 found this helpful
Featured Review
★★★★★
June 22, 2023
Original

Fantastic service and really accommodating to customer needs. Thanks

Featured Review
January 3, 2023
Original

Fatal,

Featured Review
November 21, 2022
Original

Fatal

Local Guide November 29, 2024
Original
Nothing new in Northgate. They give you an appointment but it is of no use. For a car pick-up at 10:30... and they end up giving you the car at 12:30... whatever management you are going to do is always the same, you can reserve the morning to lose it there.
Translation
Nada nuevo en Northgate. Te dan cita previa pero no sirve para nada. Para una recogida de coche a las 10:30 y te acaban dando el coche a las 12:30.. siempre igual cualquier gestion que vayas a hacer, puedes ir reservando la manana para perderla ahi.
November 24, 2024
Original
8 hours of waiting for a van to be inspected and after that they give me another one with the same fault as the one I left and on top of that 1 more hour to change it again, a company disaster
Translation
8 horas de espera para que te revisen una furgoneta y despues de eso me dan otra con la misma averia que la que dejaba y encima 1 hora mas para volver a cambiarla un desatre de empresa
★★★★★
Local Guide November 24, 2024
Original
The kindness and professionalism that I perceive every time I go is not easy to find anywhere, especially that of Ivan and his colleagues at the reception as well as in the workshop
Translation
La amabilidad y profesionalidad que percibo cada vez que voy no es facil de encontrar en cualquier lugar, especialmente la de Ivan y sus companeros de recepcion asi como en taller
★★★★★
November 24, 2024
Original
I always go to this delegation because the attention of the staff, especially Ivan and his colleagues, as well as the workshop, is always wonderful.
Translation
Siempre acudo a esta delegacion porque la atencion del personal, especialmente de Ivan y sus companeros ademas de la de taller siempre es maravillosa.
November 24, 2024
Original
Going to have your vehicle repaired is horrible.
Translation
Ir a que te reparen el vehiculo es horrible
★★★★★
November 24, 2024
Original
★★★★★
November 24, 2024
Original
Professionals and good treatment. The service and attention of their employees is always excellent.
Translation
Profesionales y buen trato. El servicio y la atencion de sus empleados es siempre excelente.
★★★★★
Local Guide November 24, 2024
Original
★★★★★
Local Guide November 3, 2024
Original
★★★★★
November 1, 2024
Original
The guys at the reception are super understanding, both Ivan, Fran and David, a 10!
Translation
Los chicos de recepcion super comprensivos tanto Ivan como Fran y David, un 10!
★★★★★
November 1, 2024
Original
★★★★★
November 1, 2024
Original
Very good experience in the Leganes workshop. The treatment has been fantastic, the service very fast and the staff super nice. Highly recommended
Translation
Muy buena experiencia en el taller de Leganes. El trato ha sido fantastico, la atencion muy rapida y el personal super agradable. Muy recomendable
November 1, 2024
Original
An error occurred in the car, I called headquarters and they referred me to the nearest Northgate workshop where there was availability. I have been waiting 4 hours for them to tell me that the car is inoperative at the facilities and that they are giving me a replacement. Great management (irony in case you dont get it).
Translation
Ha saltado un error en el coche he llamado a central y me han derivado al taller mas cercano de Northgate en el que habia disponibilidad. Llevo esperando 4 horas para que me digan que el coche se queda inoperativo en las instalaciones y que me dan uno de sustitucion. Gran gestion (ironia por si no se capta).
Local Guide October 1, 2024
Original
Cleanliness at reception is conspicuous by its absence, I found Spiderman
Translation
La limpieza en recepcion brilla por su ausencia, me encontre a spiderman
October 1, 2024
Original
After reading the reviews about this workshop I just wanted to comment that I had an appointment for a 25-point inspection of the car and given what I have seen, I am not going to go, I will cancel the appointment, I am not going to travel 30 minutes to get there and wait at least two hours, total 3 hours losses so as not to know if they have really inspected the car or not.
★★★★★
October 1, 2024
Original
September 1, 2024
Original
After reading the reviews and agreeing with all of them. The way things are today, I dont know why the person in charge of this firm doesnt take action. Whats more, they are the same, they have a first and last name. From May 25 until yesterday, August 2, due to a bodywork and paint issue, they have had me without a car. The only nice one is the one at the door receiving the vehicles. Hes nice because hes from another company (Eulen). Because if it were made of norhgage perhaps it would be just as mediocre.
Translation
Despues de leer las resenas y estar de acuerdo con todas. Como estan las cosas a dia de hoy, no se como el responsable de esta firma no toma medidas. Ademas es que son los mismos, tienen nombre y apellidos. Desde el 25 de mayo hasta ayer, dia 2 de agosto, por un tema de chapa y pintura, me han tenido sin coche. El unico majo es el que esta en la puerta recibiendo los vehiculos. Es majo porque es de otra empresa (Eulen). Porque si fuese de norhgage quiza seria igual de mediocre.
September 1, 2024
Original
3 hours of roadside assistance. And another 3 waiting for a taxi for the replacement vehicle.
★★★
Local Guide September 1, 2024
Original
You have to go with an appointment, otherwise it is impossible for them to attend to you
Translation
Tienes que ir con cita previa, sino imposible que te atiendan
1 helpful
September 1, 2024
Original
I dont recommend this place to anyone!! Poor me for not having read the comments before. I rented a car in July, I missed the deadline by two days, I had to pay the proportional part of those two days (so far so good), after repeated calls and emails to get my money back (+ 300) weeks after having They returned the car, they told me that they had already sent it to me, literal phrase; (get a life with your bank, we have already sent the refund) until last week when a coordinator called me, after having made me quite angry (via email), letting me slip that I had made up that information and that it was impossible for any employee to could have told me that because nothing had been returned to me, to which I replied, listen to the recordings, because that coordinator told me that she would make it effective to me as quickly as possible, well, a week after that call and After everything Ive been through and how Ive been treated, Im still waiting. Bad management, bad treatment. I DO NOT RECOMMEND THIS COMPANY TO ANYONE.
Translation
No le aconsejo a nadie este lugar!! Pobre de mi de no haber leido antes los comentarios. Alquile un coche en julio me pase de plazo dos dias , tuve que pagar la parte proporcional a esos dos dias (hasta ahi bien), tras las reiteradas llamadas y correos para que me devolvieran mi dinero (+ de 300 ) semanas despues de haber devuelto el coche , me decian que ya me lo habian mandado, frase literal ; ( buscate la vida con tu banco, nosotros hemos mandado ya la devolucion) hasta la semana pasada que me llama una coordinadora, despues de haberme cabreado bastante(via correo), dejandome caer que esa informacion me la habia inventado que era imposible que ningun empleado me haya podido decir eso porque no se me habia devuelvo nada, a la que yo le conteste, escucha las grabaciones, pues esa coordinadora me dijo que me lo haria efectivo lo mas rapido posible, pues bien, una semana mas tarde de esa llamada y de todo lo que he pasado y como se me ha tratado sigo esperando . Pesima gestion, pesimo trato. NO RECOMIENDO A NADIE ESTA EMPRESA.
★★★★★
September 1, 2024
Original
We have been treated by Mr. Victor, with excellent kindness and education, very grateful for the treatment.
Translation
Hemos sido atendidos por el Sr. Victor, con unaamabilidad y eduacion excelente, muy agradecidos por el trato.
★★★★★
Local Guide September 1, 2024
Original
Definitely the best place to rent not only a van but also any other car you need
Translation
Definitivamente el mejor sitio donde alquilar no solo una furgoneta sino tambien cualquier otro coche que necesites
★★★
Local Guide September 1, 2024
Original

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