Enterprise Alquiler de Coches y Furgonetas - Leganes Ciudad del Automovil in Leganes

3.7
★★★★☆
(61 reviews)

?Quieres alquilar un coche o una furgoneta cerca de Leganes Ciudad Automovil? Tanto si alquilas por ocio como por negocios o porque necesitas un vehiculo de sustitucion, Enterprise te ofrece coches y furgonetas de alquiler por dias, semanas o periodos largos, con unas tarifas excelentes. Contamos con una amplia gama de vehiculos modernos para satisfacer todas tus necesidades de alquiler. Ademas, tenemos un excepcional servicio de atencion al cliente, que nos enorgullece, y que te garantiza una maravillosa experiencia de alquiler. Porque alquilar con Enterprise es facil, sin contratiempos y sin costes ocultos.

Working Hours

Tuesday 8 AM-7 PM
Wednesday 8 AM-7 PM
Thursday 8 AM-7 PM
Friday Closed
Saturday 9 AM-1 PM
Sunday Closed
Monday 8 AM-7 PM

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+34 917 69 09 43 enterprise.es

Address

C. Marc Gene, 10

28914 Leganes

Plus Code: 866F+8M Leganes, Spain

Photo Gallery

Featured

Featured

By owner

By owner

Videos

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Street View & 360deg

Street View & 360deg

3.7
★★★★☆
61 reviews

Rating Distribution

5 stars
32 (52.5%)
4 stars
10 (16.4%)
3 stars
4 (6.6%)
2 stars
1 (1.6%)
1 star
14 (23.0%)

Most Mentioned

price 8 rental agreement 6 return 4 security deposit 3 web page 3 stars 3 llamas 2 franchise 2 scammers 2 employees 2
Featured Review
November 26, 2024
Original

Trato y atencion pesima por parte de Jaime. Menos mal que encontre Avis y pude alquilar el vehiculo con ellos. No se lo recomiendo a nadie, y le pongo una estrella porque no puedo poner menos.

Translation

Terrible treatment and attention from Jaime. Luckily I found Avis and was able to rent the vehicle with them. I don't recommend it to anyone, and I give it one star because I can't give less.

Featured Review
September 26, 2024
Original

La peor experiencia y la voy a subir a mis redes porque tengo videos y fotos demostrando que el coche electrico que me dieron tenia una autonomia de 324 km segun ellos, fui sin el aire y a 85 km/hora, llegue tarde a mi trabajo. Y el riego que nos dejo tirado en autopista dos veces... llamamos a oficina cerrado, llamamos a enterprise y nos dijeron que teniamos que llamar a la grua que era el procedimiento y despues cuando veo que no me devuelven la Fianza, llamo y la empleada llamada Maria Echevarria me contesta que asi es como es cuando el coche esta en mal estado. Y sin contar que el dia antes de alquilar me llama y me hace mandarle una captura de pantalla porque no tenian el coche electrico y no me creian que lo habia alquilado... falta de etica y profesionalidad ... mas su trato fue desagradable desde que nos entrego el coche. Voy a reclamar ahora a un email que me dio el gerente, sino me devuelven la fianza voy a demandarles y no por el dinero, sino por la falta de respeto y para a que a otro cliente no le hagan esto

Translation

The worst experience and I am going to upload it to my networks because I have videos and photos showing that the electric car they gave me had a range of 324 km according to them, I went without air and at 85 km/hour, I was late for work. And the risk that left us stranded on the highway twice... we called the closed office, we called enterprise and they told us that we had to call the tow truck, which was the procedure and then when I see that they did not return the deposit, I called and the employee called Maria Echevarria answers me that this is what it is like when the car is in bad condition. And not to mention that the day before renting he called me and made me send him a screenshot because they didn't have the electric car and they didn't believe me that I had rented it... lack of ethics and professionalism... plus his treatment was unpleasant from the moment he gave us the car. I am going to complain now to an email that the manager gave me, if they do not return the deposit I am going to sue them and not for the money, but for the lack of respect and so that another client does not do this

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Featured Review
August 18, 2024
Original

Servicio pesimo, ademas de cobrarte desperfectos de la fianza no causados, incluso teniendolo ellos en su app interna pero no lo registran en tu contrato para poder cobrartelo. Recomiendo NO alquilar jamas en este sitio y si no hubiese mas opciones (que las hay y mucho mejores) grabar el vehiculo completo nada mas llegar. En nuestro caso nos dan un vehiculo con un piloto trasero defectuoso y oxidado, aceite del motor sin cambiar y piloto de matricula fundido. En la autovia salio despedido el piloto pudiendo causar una autentica desgracia y la empresa nos responsabiliza cobrandonos el arreglo de la fianza. Por supuesto, hoja de reclamacion, demanda en el ministerio de consumo particular y a traves de la OCU. Una autentica verguenza.

Translation

Terrible service, in addition to charging you for damage to the deposit that was not caused, they even have it in their internal app but they do not record it in your contract to be able to charge you for it. I recommend NOT ever renting on this site and if there are no other options (which there are and much better) record the entire vehicle as soon as you arrive. In our case they give us a vehicle with a defective and rusty taillight, unchanged engine oil and a burned out license plate light. The pilot was ejected on the highway, potentially causing a real misfortune and the company holds us responsible by charging us for the bail settlement. Of course, claim form, demand at the ministry of private consumption and through the OCU. A real shame.

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Featured Review
★★★★★
August 16, 2024
Original

Primera vez que alquilamos con ellos una furgoneta. Por un dia 140EUR y sin franquicia, con 400km. Dejamos 200EUR de fianza. La furgoneta estaba en optimas condiciones, con android auto, manos libres y limpia por dentro y por fuera. La atencion fue muy buena, y aunque reservamos por la web, nos acercamos un dia antes para comprobar que todo estaba ok y que teniamos furgoneta asignada. Tras la devolucion con el mismo nivel de Gasoil, a los 3 dias nos devolvieron la fianza completa de 200EUR. Hicimos una mudanza de forma estupenda. Recomendable 100%.

Translation

First time we rented a van with them. For one day EUR140 and without excess, with 400km. We leave EUR200 deposit. The van was in optimal condition, with Android Auto, hands-free and clean inside and out. The service was very good, and although we booked on the website, we came a day before to check that everything was ok and that we had an assigned van. After the return with the same level of Diesel, after 3 days they returned the full deposit of EUR200. We made a great move. 100% recommended.

Featured Review
August 8, 2024
Original

Very very bad, they refuse to rent me a car after i book it online and pay it for it because i have a different passport of the country im settled in, bad experience ane not helpfull customer service

1 found this helpful
Featured Review
★★★★★
July 2, 2024
Original

Primera vez, y excelente atencion. No tengo quejas, todo lo contrario. Buenos coches, los entregan sin combustible es la unica pega. Pero por lo demas muy muy bien, entrega rapida, coches nuevos, muy limpios... Todo ok excepto el tema del combustible...

Translation

First time, and excellent service. I have no complaints, quite the opposite. Good cars, they deliver them without fuel is the only downside. But otherwise very very good, fast delivery, new cars, very clean... Everything ok except the fuel issue...

Featured Review
★★★★★
February 23, 2024
Original

Una maravilla, la furgoneta que cogimos nos dio el servicio esperado o incluso mejor. Habiamos reservado una furgoneta amplia que con 6 metros cubicos nos habia servido, pero tendriamos que haber dado mas de un viaje. Pero al hacer la contratacion con Eugenio (una maravilla de trato) nos ofrecio una mayor por el mismo precio, la verdad que nos ha cabido todo de una viaje y genial. Ademas las furgonetas consumen muy poquito. Como apunte a mejorar el sistema de repostaje, yo creo que seria mejor recogerla con el deposito lleno y devolverla igual, al no estar en una ralla concreta era un poco intuitivo el tema de la devolucion

Translation

Wonderful, the van we took gave us the expected service or even better. We had reserved a spacious van that with 6 cubic meters had served us well, but we should have taken more than one trip. But when we made the contract with Eugenio (a wonderful deal) he offered us a bigger one for the same price, the truth is that everything fit us in one trip and it was great. Furthermore, vans consume very little. As an aim to improve the refueling system, I think it would be better to pick it up with a full tank and return it the same, since it is not in a specific line, the issue of return was a bit intuitive.

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1 found this helpful
Featured Review
★★★★
July 7, 2023
Original

Very good place to rent your comercisl van for 5 days. Good rates and everything. Especially the one in Leganes is quite big. Good service...

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Local Guide November 24, 2024
Original
★★★★★
Local Guide November 17, 2024
Original
★★★★★
Local Guide November 17, 2024
Original
★★★★★
Local Guide November 10, 2024
Original
Very grateful to Jaime, who did everything possible to obtain a specific model that we were looking for.
Translation
Muy agradecidos a Jaime, quien hizo lo posible por conseguir un modelo concreto que buscabamos.
November 10, 2024
Original
I rented a car on 10/28 that cost me approximately 90 euros, but they charged me 294.71 on my credit card, how do I get the deposit amount returned?
Translation
Alquile un coche el 28/10 que me costo 90 euros aproximadamente, pero me cobraron 294,71 en mi tarjeta de credito, ?como hago para que me devuelvan el importe del deposito?
August 1, 2024
Original
One star and because I cant give less. When the van is returned, they inspect it, and they tell me that everything is correct, and a week later I receive a claim about a non-existent defect at the time of delivery and they claim an exorbitant amount of money, they are shameless. Upon delivery, I advise recording everything so that you can report them for these scams that they try to do.
Translation
Una estrella y porque no puedo poner menos. A la devolucion de la furgoneta la revisan , y me indican que esta todo correcto, y a la semana me llega una reclamacion sobre un desperfecto inexistente a la hora de la entrega y me reclaman una cantidad de dinero desorbitada , son unos sin verguenzas . A la entrega aconsejo grabarlo todo para que podais denunciarles por estas estafas que intentan hacer
★★★★★
Local Guide August 1, 2024
Original
★★★★★
Local Guide August 1, 2024
Original
★★★★
August 1, 2024
Original
Hello, I would like to mention the professionalism of one of your technicians, exceptional, committed to her work, as she has shown me with just one question, about a vehicle that I picked up this morning. I only know that her name is Mari, and she belongs to the Leganes countryside. Automobile city. Thank you so much
Translation
Hola, quisiera hacer mencion de la profesionalidad de una de sus tecnicos, excepcional, comprometida con su trabajo, asi me lo ha demostrado con tan solo una consulta, sobre un vehiculo que he retirado esta manana. Solo se, que se llama Mari, y pertenece a la campa de Leganes. Ciudad del automovil. Muchas gracias
★★★
Local Guide August 1, 2024
Original
July 1, 2024
Original
Terrible company of leganes, scammers to the maximum
Translation
Empresa malisima de leganes,estafadores al maximo
Local Guide July 1, 2024
Original
Absolute nonsense. Each branch gives you a different price, tremendously different. If you go to the website, you can already try the rental 5 times, each time they will charge you and you will not get the rental. They give you back the pasture they have withheld from you, but after a week. And find a life to rent somewhere else. Not fatal!!, the following.
Translation
Un desproposito absoluto. Cada sucursal te da un precio difetente, tremendamente distintos. Si vas a la pagina web, ya puedes intentar el alquiler 5 veces, que todas ellas te cobraran y no obtendras el alquiler. Te devuelven el pastizal que te han retenido, pero despues de una semana. Y buscate la vida para alquilar en otro sitio. Fatal no!!, lo siguiente.
July 1, 2024
Original
I dont see much sense in having a car rental office without cars! Booking the vehicle online and you arriving and they dont have it is very professional on the part of this brand! The next car on Europcar
Translation
Tener una oficina de alquiler de coches sin coches no le veo mucho sentido!Reservar por internet el vehiculo y que llegues y no lo tengan es muy profesional por parte de esta marca! El proximo coche en Europcar
★★★★★
Local Guide June 1, 2024
Original
★★★★
Local Guide May 1, 2024
Original
April 1, 2024
Original
Very bad attention from the person who received us, they indicated that you must bring documentation and while there they asked for a receipt for any supplies from the home. I will never rent a car in that place again, I do not recommend them, VERY BAD SERVICE I THINK IT WAS RACISM AGAINST MY MATTHEW FOR HAVING NIE.
Translation
Muy mala atencion por parte de la persona que nos ha recibido, indican que hay que llevar una documentacion y estando ahi pedian que si un recibo de algun suministro de la vivienda. Jamas volvere alquilar coche en ese lugar, no se los recomiendo, MUY MAL SERVICIO CREO QUE FUE RACISMO CONTRA MI COMPANERO POR TENER NIE.
★★★
Local Guide April 1, 2024
Original
Fast and safe rental, very attentive staff, although a little expensive compared to the competition
Translation
Alquiler rapido y seguro, personal muy atento, aunque un poco caro con respecto a la competencia
★★★★★
Local Guide April 1, 2024
Original
I dont have the name of the person who helped me and although at first it annoyed him a little that I had to modify the reservation I made, he later behaved like a professional. Thank you very much for the attention and service.
Translation
No tengo el nombre de quien me atendio y aunque al principio le molesto un poco que tuviera que modificar la reserva que hice luego se porto como todo un profesional. Muchas gracias por la atencion y el servicio.
Local Guide April 1, 2024
Original
Be careful when renting a car here, they want to charge me an excess of 1,500 for damage that I did not do and of course since I do not have photos or video of the moment when I took the van, my word is not worth trusting the employee who works there Why last time I didnt have any problems but this time they went too far. See you in court. He who has the truth has nothing to fear. The truth gives freedom. You dont do these shameless things to a hard worker.
Translation
Tener cuidado cuando renten un coche aqui a mi me quieren cobrar un franquicia de 1500 por un dano que yo no hice y claro como no tengo fotos ni video del momento cuando cogi la furgoneta mi palabra no vale por fiarme de la empleada q trabaja hay por que la vez anterior no tuve ningun problema pero esta vez se pasaron nos vemos en los juzgados el que tiene la verdad no tiene nada q temer la verdad da libertad. A un currante no se le hace estas cosas sinverguenzas.
1 helpful
★★★★★
April 1, 2024
Original

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