Europcar Las Rozas - Alquiler de Coches in Las Rozas de Madrid
Bienvenido a Europcar Las Rozas De Madrid, agencia de alquiler de coches. Nuestra oferta diaria incluye una atencion inmejorable, vehiculos nuevos y precios competitivos. Tanto si deseas alquilar un coche por trabajo o por placer como si necesitas un coche (urbano, familiar o de lujo), Europcar tiene el vehiculo de alquiler perfecto para ti. Alquilar un coche es ahora mas sencillo que nunca, gracias al sistema de reserva online disponible en nuestra web o en nuestra app. Recoger y dejar tu vehiculo nunca habia sido tan facil. !Que disfrutes del viaje!
Working Hours
Location
Business Features
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
Contact Information
+34 660 61 66 60 europcar.esAddress
Centro Com, Burgocentro 2
28231 Las Rozas de Madrid
Plus Code: F4QF+XQ Las Rozas de Madrid, Spain
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El telefono esta mal, es el de ifurgo. Actualizadlo por favor, que he llamado para avisar y no hay manera
The phone is wrong, it's ifurgo's. Please update it, I called to notify you and there is no way
Me parece una verguenza la cantidad de aparcamientos que les han RESERVADO para sus vehiculos, cuando antes estos eran de uso publico; si ya era dificil aparcar en la zona ahora lo es mucho mas.
I find it shameful the amount of parking that has been RESERVED for their vehicles, when previously these were for public use; If it was already difficult to park in the area, now it is much more so.
He ido para alquilar un coche de sustitucion por un accidente con el mio y todo han sido facilidades. Trato personal y exquisito entrega recien lavado por dentro y fuera, recomendable 100%.
I have gone to rent a replacement car due to an accident with mine and everything has been easy. Personal treatment and exquisite delivery, freshly washed inside and out, 100% recommended.
Me dejaron un coche de sustitucion (las rozas) la atencion fue muy buena, que luego tuve que cambiar por un tema de un neumatico, el cambio lo realice en (estacion de atocha) atendiendome Patricia, encantadora tengo que decirlo, que me soluciono el problema inmediatamente
They left me a replacement car (las rozas) the service was very good, which later I had to change due to a tire issue, the change was made at (Atocha station) with Patricia assisting me, charming I must say, who solved my problem problem immediately
Buen servicio y buena atencion al cliente. Me atendio una chica llamada Elena, fue muy amable y me ayudo en todo el proceso. Gracias.
Good service and good customer service. I was assisted by a girl named Elena, she was very kind and helped me throughout the entire process. Thank you.
Alquile una furgoneta ayer sobre la 1 de la tarde. Despues de haber hecho el pago de todo, al llegar a la oficina me dijeron que no estaba pagado y me lo volvieron a cobrar. Al intentar explicarlo no me dieron opcion y me dijeron que todas las quejas las pusiera en la oficina del burgo centro cuando la recogida fue en europolis. Ni siquiera me acompano a la furgoneta y la comprobo. Me la senalo desde lejos y me dio la llave. Al cogerla por la A6 me di cuenta de que al pasar de 70km/h la direccion vibraba mucho. Hoy a las 9 de la manana fui a la oficina del burgo centro. Pedi una hoja de reclamaciones. La chica amabilisima pero el responsable de la tienda al pedirle q rellenara los datos para la reclamacion me dijo q no sabia ni el cif ni nada de su empresa. Llevaba cascos en las 2 orejas y ni se los quito. Volvi a europolis a entregar la llave. La persona q me habia tratado de forma tan mal educada me hizo esperae media hora. Fue hasta la furgoneta. Comprobo todo, hasta las ruedas y dentro de la guantera. Cuando le dije lo de la direccion me comento q le extranabs y que como no lo habia probado... mala suerte. Continuamente alquilo furgonetas y nunca me habia pasado algo asi. Espero q me devuelvan ese dinero cobrado indebidamente pero nos han dicho q hasta pasadas 36 horas no lo podian comprobar. Me parece vergonzoso.
I rented a van yesterday around 1 pm. After having paid for everything, when I got to the office they told me that it had not been paid and they charged me again. When I tried to explain it, they gave me no option and told me that I should put all complaints in the central town office when the pick-up was in Europolis. He didn't even walk me to the van and check it out. He pointed it out to me from afar and gave me the key. When taking it on the A6 I realized that when going over 70km/h the steering vibrated a lot. Today at 9 in the morning I went to the downtown office. I asked for a complaint form. The girl was very nice, but the person in charge of the store, when asking her to fill out the information for the claim, told me that she didn't know the CIF or anything about her company. He was wearing headphones on both ears and he didn't even take them off. I returned to Europolis to hand over the key. The person who had treated me so rudely made me wait for half an hour. He went to the van. He checked everything, even the wheels and inside the glove compartment. When I told him about the address he told me that you missed him and since he hadn't tried it... bad luck. I continually rent vans and something like this has never happened to me. I hope that they will return the money that was improperly collected, but they have told us that they could not verify it until after 36 hours. I find it embarrassing.
Too expensive when you're looking for 7 places car. 300 euros per week is crazy... in other countries are cheaper and i don't know why not in Spain. The car was also with a few damages which doesnt make the value that i paid for it
Quick and easy. They didn't speak much English but had someone on speed dial to make the process easy
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