Avis Alquiler de coches - Las Palmas in Las Palmas de Gran Canaria

Absolutely ridiculous wait to get the car I had booked. I watched every other provider serve people in a fraction of the time. Won't be using again.

Took a chance despite the bad reviews as I have my own insurance anyway. We had no problems at all, so can't complain really. The car was new and in good condition. The staff member was fine, with quick pickup and dropoff. The only issue is that the place is quite far from playa Canteras where we stayed. It was about a 20 min walk, and not in the nicest area, so get a taxi there if you don't fancy walking in an industrial area. Also, it's in a sort of indoor garage rather than a nice looking car park area. But at least that meant it's shaded, and there was a toilet too. So basically, I didn't get the impression they are 'scammers' as previous reviewers said. And they didn't try to claim for damage to the car - probably because I didn't damage the car.

THIEFS AND SCAMMERS !!!! DO NOT RENT WITH AVIS !! We rent an Audi q2 on 3th of August. When we came back from the beach of sotavento, we saw that we get a tire so my husband changed it. Then we went back to the hotel and call the assistance to know if there is something to declare. No, nothing to do, and the car is covered by an assurance so everything should be ok. The next morning we gave back the keys and avis' assistant made photos of the tire (that she sent us). we also took some photos and videos to have proves that nothing else was dommaged (f.ex.rims or something else). On the 4th of August we payed the invoice for the tire and car immobilisation (117 euros more than the rent Price). Ok, we understand. Yesterday avis sent us a new invoice of 483 euros, 5 days after the restitution of the car. And for what?! "Danos"? Which "danos"?!!! Your assistant made photos, there were any dommages a part of the tire, and we have already payed it! You are trying to rip off our money with an invoice with no explanaitions and no photos of presumed "danos". i tried all of the day to contact you by phone, but nobody answers. I also called the hotel of Rio calma to help me to contact you!!! I will go to the police if you do not find a solution. You are a band of THIEFS.

Anyone who booked a rental car at Avis picking up at this address should be careful. They moved their office without notifying their customers. The new address is Cala Sucre 15, 7 minutes away by taxi n costs around 5EUR to get there.

Avoid them! You won't be able to drop the car whenever you want (in spite they say you can). Office open hours are ridiculous (just few hours a day) and in the end you will recieve your invoice and find they have cheated you by increasing rental hours falsely. Please choose anything else, or better use your own feet.

Watch out, they wanted an extra $80 for insurance on our $120 rental even though our quote from the booking in Avis app already included "everything". When we declined to pay this we were left to drive off completely uninsured according to them.

Hard to find (2nd floor in the car park). Sold us an extra insurance although we already had one. The car was good and clean, despite the trunk.

Very difficult to find. Located on the harbour behind the mall, after the police check point. Pay attention, it is far from Fred Olsen departure to go to Fuerteventura island.