Hertz Alquiler De Coches - Jaen Renfe Railway Station in Jaen

3.8
★★★★☆
(68 reviews)

Bienvenido a Hertz Alquiler De Coches - Jaen Renfe Railway Station situado en Estacion De Tren. Selecciona esta localizacion para comenzar tu experiencia de alquiler de coches, o elige entre miles de otras ubicaciones, cada una con una amplia variedad de vehiculos para que elijas el que necesites en cada momento, incluido coches de lujo y deportivos, SUV, coches electricos (EV), furgonetas, camiones y muchos mas. Welcome to Hertz Car Rental - Jaen Renfe Railway Station. Select this location to begin your car rental experience or choose from other locations near you. Enjoy a wide selection of vehicles like luxury and sports cars, SUVs, EVs, vans, trucks and more. Book online now, or with the free Hertz app today.

Working Hours

Tuesday 9 AM-2 PM , 4:30-7:30 PM
Wednesday 9 AM-2 PM , 4:30-7:30 PM
Thursday 9 AM-2 PM , 4:30-7:30 PM
Friday 9 AM-2 PM , 4:30-7:30 PM
Saturday Closed
Sunday Closed
Monday 9 AM-2 PM , 4:30-7:30 PM

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+34 953 22 29 54 hertz.es

Address

Estacion De Tren, Pl. Jaen Por la Paz, 1

23007 Jaen

Plus Code: Q6H5+WM Jaen, Spain

Photo Gallery

Featured

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Exterior

Exterior

By owner

By owner

Street View & 360deg

Street View & 360deg

3.8
★★★★☆
68 reviews

Rating Distribution

5 stars
35 (51.5%)
4 stars
10 (14.7%)
3 stars
8 (11.8%)
2 stars
2 (2.9%)
1 star
13 (19.1%)

Most Mentioned

price 6 office 4 phone 4 vacation 3 surprise 2 rental agreement 2 van 2 money 2
Featured Review
★★★★★
August 25, 2024
Original

Todo genial. Alquilamos un coche para hacer una escapada a la playa y fue una gran experiencia. Un coche que nos sorprendio de bonito, super limpio y muy buen trato. Excelente ubicacion Repetiremos

Translation

Everything great. We rented a car to get away to the beach and it was a great experience. A car that surprised us with its beauty, super clean and very good treatment. Excellent location We will repeat

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Featured Review
August 19, 2024
Original

Pesima gestion de la oficina Hertz en Jaen. Mis companeros de viaje y yo acordamos por escrito venir a recoger un vehiculo un domingo a las 15:30, ya que el viaje de nuestras vacaciones lo ibamos a empezar ese mismo dia por la noche. Nos personamos en la oficina el dia propuesto por el trabajador a la hora acordada y, sorpresa nuestra, nos encontramos la oficina cerrada. Llamamos a dos numeros de telefono y no atienden la llamada. Cuando llamamos al tercero, una operadora nos dice que lo unico que puede hacer es retrasar la recogida del vehiculo al dia siguiente, con el correspondiente desajuste que esto provocaria en nuestras vacaciones. Ni que decir tiene, nos negamos. Una ABSOLUTA VERGUENZA.

Translation

Terrible management of the Hertz office in Jaen. My travel companions and I agreed in writing to come pick up a vehicle on a Sunday at 3:30 p.m., since our vacation trip was going to begin that same day at night. We showed up at the office on the day proposed by the worker at the agreed time and, to our surprise, we found the office closed. We called two phone numbers and they did not answer the call. When we call the third party, an operator tells us that the only thing she can do is delay the collection of the vehicle the next day, with the corresponding disruption that this would cause in our vacation. Needless to say, we refused. AN ABSOLUTE SHAME.

Featured Review
August 18, 2024
Original

Pesima empresa, dejan mucho que desear. Teniamos una reserva de un coche y cuando nos presentamos en la oficina, nos encontramos con la puerta cerrada, y no nos cogen el telefono. Nos hemos presentado en el dia y a la hora que nos indicaban y nos encontramos esto, sin coche y sin senales de los trabajadores de esta oficina. Teniamos un viaje programado para nuestras vacaciones y nos han fastidiado todo el viaje. Por favor, tengan mucho cuidado con ellos, porque es una empresa muy poco formal, tienen 0 seriedad.

Translation

Terrible company, they leave a lot to be desired. We had a reservation for a car and when we showed up at the office, we found the door closed, and they didn't answer the phone. We showed up on the day and at the time indicated to us and we found this, without a car and without signs from the workers of this office. We had a trip scheduled for our vacation and they ruined the entire trip. Please be very careful with them, because it is a very informal company, they have 0 seriousness.

Featured Review
August 18, 2024
Original

Son unos estafadores e impresentables, teniamos un coche alquilado para recogerlo con el dia y la hora que ellos nos dijeron y para sorpresa al llegar a la oficina estaba cerrada, no nos han cogido el telefono ni nada a horas antes de irnos de vacaciones. PESIMO SERVICIO Y PERSONAL.

Translation

They are scammers and unpresentable, we had a rented car to pick it up with the day and time they told us and to our surprise when we arrived at the office it was closed, they didn't pick up our phone or anything hours before we left on vacation. TERRIBLE SERVICE AND STAFF.

Featured Review
August 14, 2024
Original

Pesimo servicio. Alquiler un coche dos dias, me cobraron tres. Luego de cobrarme todo, y sin llegarme la fianza aun, vuelven a cobrarme. Y sigo esperando despues de 13 dias el reembolso del dinero. Me cobraron el dia que alquile el coche, y luego a la semana otra vez. En ningun momento te explican esto.

Translation

Terrible service. I rented a car for two days, they charged me for three. After charging me everything, and without receiving the deposit yet, they charge me again. And I'm still waiting after 13 days for the money to be refunded. They charged me the day I rented the car, and then again a week later. At no point do they explain this to you.

Featured Review
May 15, 2024
Original

Me dijo el operador que no hacia ver el coche , que estaba con la super poliza , de hecho solo me entrego las llaves , la broma en Madrid me ha costado 400EUR por un bandeja de maletero deteriorada . Jamas me ha pasado una cosa asi , asi que OJO CON ESTA EMPRESA , yo he probado muchas y nunca me ha pasado esto

Translation

The operator told me that he did not show the car, that it was with the super policy, in fact he only gave me the keys, the joke in Madrid cost me EUR400 for a damaged trunk tray. Something like this has never happened to me, so BE CAREFUL WITH THIS COMPANY, I have tried many and this has never happened to me.

Featured Review
★★★★★
June 3, 2023
Original

Ok

Featured Review
★★★★★
August 21, 2022
Original

Muy bien todo. El hombre me aconsejo mucho, la oficina bien, el es muy buena gente y se nota su experiencia ya que supo decirme el dia en el que el banco me devolvia el dinero, sin ningun cobro anadido ya que me dijo que si le echaba yo gasolina no me cobraban ningun cargo. El coche muy bien, un seat Arona con el pack fr y aunque llevaba el motor mas pequeno con turbo el coche iba muy bien. El coche nuevo, mas o menos 5.000km. Volveria a venir a este lugar cuando necesitase un coche.

Translation

Everything very good. The man advised me a lot, the office was good, he is a very good person and his experience shows since he knew how to tell me the day the bank would return the money to me, without any additional charge since he told me that if I would add gas They didn't charge me any fee. The car was very good, a seat Arona with the fr pack and although it had the smaller turbo engine the car was going very well. The new car, more or less 5,000km. I would come to this place again when I needed a car.

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★★★★★
December 1, 2024
Original
Good treatment, price, clean cars, location and ease of return in the parking lot.... totally recommended.
Translation
Buen trato, precio, coches limpios, localizacion y facilidad para la devolucion en el parking.... totalmente recomendado.
★★★★★
June 1, 2024
Original
Everything was great, the treatment, new, clean cars and good prices with comprehensive insurance. Thank you!!!
Translation
Todo genial, el trato, coches nuevos , limpios y buenos precios con seguro a todo riesgo. Gracias!!!
★★★★
Local Guide February 1, 2024
Original
Very good service, highly recommended
Translation
Muy buena atencion, muy recomendable
★★★★★
Local Guide December 1, 2023
Original
Good service and price
Translation
Buena atencion y precio
★★★★
Local Guide December 1, 2023
Original
★★★★
Local Guide December 1, 2023
Original
★★★★★
December 1, 2023
Original
The woman who works at the Jaen branch is a real professional. Very very kind, explaining all the points to take into account, resolving my doubts, even before raising them. The experience has been a 10, in the absence of returning the car I rented. I would repeat without hesitation if I needed it in the future.
Translation
Toda una profesional la mujer que atiende en la sucursal de Jaen. Muy muy amable, explicando todos los puntos a tener en cuenta, resolviendo mis dudas, incluso antes de plantearlas. La experiencia ha sido de 10, a falta de devolver el coche que tengo alquilado. Repetiria sin dudarlo si me hiciese falta en un futuro.
Local Guide December 1, 2023
Original
Lack of attention
Translation
Falta de atencion
★★★★★
December 1, 2023
Original
★★★★★
December 1, 2022
Original
Good vehicles, cleanliness and good service from the staff.
Translation
Buenos vehiculos, limpieza y buena atencion del personal.
★★★★★
Local Guide December 1, 2022
Original
★★★★★
December 1, 2022
Original
★★★★★
Local Guide December 1, 2022
Original
Very good service and a wide variety of vehicles for transport and individuals. Exemplars.
Translation
Buenisima atencion y gran variedad de vehiculos para transporte y particulares. Ejemplares.
★★★★★
Local Guide December 1, 2022
Original
Excellent service, the guy who helped us was very attentive, the car was impeccable, the price was better! If I need a rental car I will return, I recommend it!
December 1, 2022
Original
I havent been to Hertz.
Translation
No he estado en Hertz.
★★★★★
Local Guide December 1, 2021
Original
Train station in Jaen. Has services and vending machine
Translation
Estacion de trenes en Jaen. Tiene servicios y maquina expendedora
★★★★★
Local Guide December 1, 2021
Original
Good afternoon, Madam President of Adif Spain and Catalonia Jaen Renfe Station must have cleaning staff, also a ticket locker, luggage carts, cafeteria, taxi, bus, toilet, and the station must be sustainable. Greetings, you could have intercity so that those from Jaen can travel to Madrid to Puerta de Atocha. And avintia ave 2016. It would be good. 1
Translation
Buenas tardes senora presidenta de Adif Espana y Cataluna Jaen Renfe Estacion debe tener personal de limpieza tambien taquilla para billetes carritos de maletas cafeteria taxi autobus wc y que sea sostenible la estacion. Saludos podria tener intercity para que los de Jaen puedan viajar a Madrid a Puerta de Atocha. Y avintia ave 2016. Estaria bien. 1
★★★
Local Guide December 1, 2021
Original
GPS is a bit confusing sometimes
Translation
El gps es un poco lioso a veces
★★★★★
Local Guide December 1, 2021
Original
The boy was very attentive and friendly. Luckily I almost never have to use a rental car but I have borrowed it back from my car insurance. I will take it into account.
Translation
Muy atento y simpatico el chico. Por suerte no tengo que usar casi nunca coche de alquiler pero lo he devuelto prestado por mi seguro del coche. Lo tendre en cuenta.
★★★★
Local Guide December 1, 2021
Original
★★★★★
December 1, 2021
Original
One hundred percent recommendable, super cared for vehicles, super clean and super happy with the air conditioning. From the rented vehicle, extraordinary customer service at least. The guy on the afternoon shift who attended to me, a certain Javier, an excellent person and very professional, even recommended some to me. alternative routes on the trip that was going to be made. Summing up, recommended without a doubt
Translation
Cien por cien recomendable vehiculos super cuidados, super limpios y super contento con el aire acondicionado Del vehiculo alquilado, atencion al cliente extraordinaria al menos El muchacho del turno de tardes que me atendio a mi un tal Javier excelente persona y muy profesional incluso me recomendo algunas rutas alternativas sobre el desplazamiento que iba a realizar. Resumiendo recomendable sin ninguna duda
December 1, 2021
Original
Everything was great until our van broke down. From there, a real odyssey with 24-hour roadside assistance and with the Hertz company itself, which does not have its own 24-hour telephone beyond the assistance subcontractor company. From waiting more than 3 hours. at a gas station without any response until they wanted to send us to get another van to a town where it was a holiday after 4 hours of calls and disastrous procedures. In short, we lost a day and a half of our rent, work, and time trying to get home to our belongings. The finishing touch came when delivering the new van in Jaen after everything that had happened and not feeling even a minimum of empathy for the client. Not an apology... We will not rent with this company again.
Translation
Todo genial hasta que se averio nuestra furgoneta. A partir de ahi, una autentica odisea con la asistencia en carretera 24h y con la propia empresa Hertz que no dispone de telefono 24h propio mas alla de la empresa subcontrata de asistencia. Desde esperar mas de 3h. en una gasolinera sin respuesta alguna hasta querer enviarnos a por otra furgoneta a una localidad donde era festivo despues de 4 horas de llamadas y gestiones nefastas. En resumen, perdimos dia y medio de nuestro alquiler, trabajo y tiempo en intentar volver a casa con nuestras pertenencias. El remate llego al entregar la nueva furgoneta en Jaen despues de todo lo acontecido y no sentir ni un minimo de empatia por el cliente. Ni una disculpa... No volveremos a alquilar con esta empresa.
1 helpful
★★★★★
December 1, 2021
Original
Very good treatment, new and disinfected van. Very nice staff. Good location.
Translation
Muy buen trato, furgoneta nueva y desinfectada. Personal muy agradable. Buena ubicacion.
Local Guide December 1, 2021
Original
★★★
December 1, 2020
Original
★★★★★
December 1, 2020
Original
Good attention and service provided, new and clean cars. Good location.
Translation
Buena atencion y servicio prestado, coches nuevos y limpios. Buena ubicacion.
★★★★★
Local Guide December 1, 2020
Original
Local Guide December 1, 2020
Original
All good until delivery of the vehicle. I forgot X amount of money inside the vehicle. Being 100% sure that it was there, my surprise was that after calling to claim the amount of money, it was not there, it disappeared. I guess the cleaning and/or disinfection service would find it and thats when it was lost. Disastrous experience with lost objects. Otherwise, good. Javier is a very good person and always concerned about the problem. Willing to remove negative review if money shows up.
Translation
Todo bien hasta la entrega del vehiculo. Me olvide de X dinero en el interior del vehiculo. Estando 100% seguro de que estaba ahi, mi sorpresa fue que tras llamar para reclamar la cantidad de dinero, no estaba, desaparecio. Supongo que el servicio de limpieza y/o desinfeccion lo encontraria y ahi fue cuando se perdio. Experiencia nefasta con objetos perdidos. Por lo demas, bien. Javier, es muy buena persona y preocupado en todo momento por el problema. Dispuesto a eliminar la resena negativa si aparece el dinero.
2 helpful
★★★
December 1, 2019
Original
★★★
Local Guide December 1, 2019
Original
★★★★★
December 1, 2019
Original

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