Enterprise Alquiler de Coches y Furgonetas - Jaen in Jaen

3.6
★★★★☆
(120 reviews)

?Quieres alquilar un coche o una furgoneta cerca de Jaen Pol. Los Olivares? Tanto si alquilas por ocio como por negocios o porque necesitas un vehiculo de sustitucion, Enterprise te ofrece coches y furgonetas de alquiler por dias, semanas o periodos largos, con unas tarifas excelentes. Contamos con una amplia gama de vehiculos modernos para satisfacer todas tus necesidades de alquiler. Ademas, tenemos un excepcional servicio de atencion al cliente, que nos enorgullece, y que te garantiza una maravillosa experiencia de alquiler. Porque alquilar con Enterprise es facil, sin contratiempos y sin costes ocultos.

Working Hours

Tuesday 8 AM-1 PM , 4-7 PM
Wednesday 8 AM-1 PM , 4-7 PM
Thursday 8 AM-1 PM , 4-7 PM
Friday Closed
Saturday 9 AM-1 PM
Sunday Closed
Monday 8 AM-1 PM , 4-7 PM

Location

Business Features

From the business
  • Identifies as women-owned
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+34 953 25 59 63 enterprise.es

Address

C. Bedmar, 66

23009 Jaen

Plus Code: Q6V5+7F Jaen, Spain

Photo Gallery

Featured

Featured

Inside

Inside

By owner

By owner

Exterior

Exterior

Latest

Latest

3.6
★★★★☆
120 reviews

Rating Distribution

5 stars
65 (54.2%)
4 stars
13 (10.8%)
3 stars
6 (5.0%)
2 stars
4 (3.3%)
1 star
32 (26.7%)

Most Mentioned

office 4 surprise 3 stars 3 credit card 3 explanation 2 claim sheet 2 2021 2 transport 2 internet 2 needs 2
Featured Review
November 12, 2024
Original

Por circunstancias he tenido que alquilar muchos coches, varias veces en Enterprise, pero nunca habia sufrido a una persona tan maleducada y falta de empatia, como el encargado de la delegacion de Enterprise de Jaen. Espero que ascienda pronto, y no tenga que atender a nadie mas, con esos malos modos que tiene.

Translation

Due to circumstances, I have had to rent many cars, several times at Enterprise, but I have never experienced a person as rude and lacking in empathy as the person in charge of the Enterprise branch in Jaen. I hope he gets promoted soon, and doesn't have to take care of anyone else, with his bad manners.

Review photo
Featured Review
★★★★★
October 17, 2024
Original

Totalmente aconsejable.... Los chicos de la tienda de Jaen, muy simpaticos y rapidos. Despues de un dia ajetreado y quedarme tirado con mi coche, fueron rapidos y agradables en el trato. Asi pude recoger el coche de alquiler y continuar mi camino sin problemas. Muchas gracias.

Translation

Totally advisable... The guys at the Jaen store, very friendly and fast. After a busy day and being stranded with my car, they were quick and pleasant to deal with. So I was able to pick up the rental car and continue on my way without problems. Thank you so much.

Featured Review
October 7, 2024
Original

No la recomiendo para nada. Contratamos una furgoneta para transportar cajas y cuando vamos a recogerla, nos dan un turismo con los asientos bajados para que nos apanemos. Para colmo un coche automatico con el deposito de gasolina vacio. 0 formalidad

Translation

I don't recommend it at all. We hire a van to transport boxes and when we go to pick it up, they give us a car with the seats down so we can get by. To make matters worse, an automatic car with an empty gas tank. 0 formality

Featured Review
September 2, 2024
Original

Delegacion Jaen , la empresa mas poco profesional Que me he cruzado , alquilo una furgo para vacaciones y horas antes me dicen que no tienen , cuando la reserva la tenia desde muchos dias antes , casi nos hacen perder las vacaciones , la suerte fue que otra empresa de la zona nos pudo conseguir otra , pero casi 8 amigos que con tanta ilusion teniamos planeado este viaje estos impresentables casi la perdemos , jamas volvere a contratar algo con ellos , andaros con ojo con esta empresa de ...

Translation

Jaen Delegation, the most unprofessional company What I have come across, I rent a van for vacation and hours before they tell me that they don't have one, when I had the reservation many days before, they almost made us lose the vacation, the luck was that another company in the area was able to get us another one, but almost 8 friends who had planned this trip with so much enthusiasm, these unpresentable people almost lost it I will never contract anything with them again, be careful with this company...

Featured Review
June 15, 2024
Original

Tenia que recoger la furgoneta contratada para hoy, 15 minutos antes nos avisan que no hay furgoneta; todo preparado y muy necesario recoger el vehiculo; he tenido que buscar otra empresa urgentemente que pudiera solventarme el problema. Muy poca profesionalidad. Es la segunda vez que me sucede algo con ellos. No los recomiendo para nada

Translation

I had to pick up the van hired for today, 15 minutes before they told us that there was no van; everything prepared and very necessary to pick up the vehicle; I had to urgently look for another company that could solve the problem. Very little professionalism. This is the second time something has happened to me with them. I don't recommend them at all

Featured Review
★★★★
March 4, 2020
Original

Guys are speaking in english and everything was alright. Car was clean inside. I recomend go to the office or call.

1 found this helpful
Featured Review
April 27, 2018
Original

If I could, I would put zero stars! I made a reservation 2 weeks ago for this weekend, I received a confirmation email and they sent me a reminder yesterday... Lo and behold, when I got there the (very unsympathetic) employee informed me that there were no cars available. How is that possible if I reserved 2 weeks ago??? Crappy service and the clerk could not care less that it completely ruined my plans for the weekend! I would not recommend this company to my worst enemy!

Featured Review
★★
April 15, 2017
Original

We arrived on time to pick up the car we had booked a month previously but had to wait over an hour for it to be brought to the station with no explanation or apology!!! The young man was in a hurry to leave for lunch so we had to keep someone with him so he didn't leave us. When returning the car we noticed that he had added roadside cover without discussion. We are currently waiting for a decision as to reimbursement! We thought the 11.98 plus 4.95 was the insurance we had wanted so didn't question it at the time. Check the details thoroughly

December 1, 2024
Original
I tell you my experience. I reserve a medium van, in person, for a move in which we had to travel to another autonomous community. They show us the van at the same time of booking. The next day, we called by phone to check the measurements of the vans drawer to see if it has enough capacity. The girl who helped us agreed to our reservation and gave us the exact measurements. So far everything is perfect. On the day of the move we arrive to pick up the van and what is our surprise when there is no van and our reservation has disappeared. They do not offer us any solution. After having us there for 15 minutes looking at the monitor, they only hesitate saying that there is no reservation, so there is no van. With the suitcases packed, everything packed, and the real estate agency in Barcelona waiting for us to collect the keys and start the move. Obviously we went to the competition where, at the time, they solved the problem. I will never return to enterprise and will never recommend it to anyone. Next time Ill look at the reviews of the place and go by them.
Translation
Os cuento mi experiencia. Reservo un furgon mediano, en persona, para una mudanza a la que nos teniamos que desplazar a otra comunidad autonoma. Nos ensenan el furgon en el mismo momento de la reserva. Al dia siguiente, llamamos por telefono para asegurarnos de las medidas del cajon del furgon para saber si tiene suficiente capacidad. La chica que nos atendio accedio a nuestra reserva y nos dio las medidas exactas. Hasta aqui todo perfecto. El dia de la mudanza llegamos a recoger el furgon y cual es nuestra sorpresa cuando no hay furgon y nuestra reserva ha desaparecido. No nos ofrecen ninguna solucion. Despues de tenernos alli 15 minutos mirando el monitor, solo titubean diciendo que no hay reserva, asi que no hay furgon. Con las maletas hechas, todo embalado, y la inmobiliaria en Barcelona esperando que recojamos las llaves y empecemos el traslado. Evidentemente nos fuimos a la competencia donde, en el momento nos solucionaron el problema. Jamas volvere a enterprise y jamas se lo recomendare a nadie. La proxima vez mirare las resenas del lugar y me guiare por ellas.
★★★★★
November 25, 2024
Original
Good service from office staff and good quality vehicles
Translation
Buena atencion del personal de oficina y buena calidad en los vehiculos
★★★★★
November 17, 2024
Original
Very good personalized attention.
Translation
Atencion personalizada muy buena.
★★★★★
November 10, 2024
Original
★★★★★
Local Guide October 1, 2024
Original
★★★★★
Local Guide June 1, 2024
Original
May 1, 2024
Original
Delegation of JAEN, little SHAMELESS and little professionalism. An international brand like this one leaves much to be desired, at least as far as Jaen capital is concerned. We reserved a van the first week of April and today, April 26, the day of the pick-up, we showed up (traveling 70 km round trip and 70 km back) for this purpose with the surprise that they told us that they do not have any vehicle available, a problem of last minute and that they cannot help us with anything else, we should wait until the afternoon. Its 8:30 p.m., the business is closed and they havent deigned to call us to tell us anything. They dont even deserve a star rating, for your safety dont rent here, really. They neither help, nor provide information, nor solve the problem, what a lack of commitment. This is not going to stay like this, we plan to go as far as possible.
Translation
Delegacion de JAEN, menudos SINVERGUENZAS y que poca profesionalidad. Una marca internacional como esta y cuanto dejan que desear, al menos en lo que a Jaen capital respecta. Reservamos una furgoneta la primera semana de abril y hoy, 26 de abril dia de la recogida, nos presentamos (recorriendo 70 kms ida y 70 vuelta) para tal fin con la sorpresa de que nos dicen que no tienen ningun vehiculo disponible, un problema de ultima hora y que no pueden ayudarnos en nada mas, que esperaramos a la tarde. Son las 20:30 el negocio cerrado y no se han dignado a llamarnos para decirnos nada. No se merecen ni una estrella en puntuacion, por su seguridad no alquilen aqui, de verdad. Ni ayudan, ni aportan informacion, ni solventan el problema, menuda falta de compromiso. Esto no va a quedar asi, pensamos llegar lo mas lejos posible.
3 helpful
April 1, 2024
Original
I booked a car online and when I got to the JAEN office they left me stranded because they said that the ID was not useful in the photo and they did not help me at all. The worker there just told me to go somewhere else. Very bad experience
Translation
Reserve un coche por Internet y cuando llegue a la oficina de JAEN me dejaron tirado por que decia que el dni no servia en foto y no me ayudaron para nada solo me dijo que me fuera a otro sitio el trabajador de alli . Muy malisima experiencia
★★★★★
Local Guide April 1, 2024
Original
★★★★★
April 1, 2024
Original
★★★★★
Local Guide March 1, 2024
Original
I will always rent there!! Carlos is a wonderful person! Thank you!
Translation
Alquilare siempre ahi!! Carlos es una maravillosa persona! Gracias!
★★★★★
Local Guide February 1, 2024
Original
★★
Local Guide February 1, 2024
Original
★★★★★
December 1, 2023
Original
Luxury
Translation
De lujoooo
★★★★★
Local Guide December 1, 2023
Original
Highly recommended, friendly, professional and available staff...good service...I have been renting with ENTERPRISE RENT A CAR...A Zaragoza Delicias for more than 15 years.
Translation
Muy muy recomendable, personal amable, profesional y disponible...buen servicio...hace mas de 15 anos que alquilo con ENTERPRISE RENT A CAR...A Zaragoza Delicias.
★★★
Local Guide December 1, 2023
Original
Lack of vehicles
Translation
Falta de vehiculos
★★★★★
Local Guide December 1, 2023
Original
Very attentive staff and excellent service
Translation
Muy atentos el personal y un servicio excelente
★★★★★
December 1, 2023
Original
Personalized and efficient attention. Great command of English and very helpful in every way.
Translation
Atencion personalizada y eficiente. Gran dominio del ingles y muy serviciales en todos los sentidos.
★★★★★
Local Guide December 1, 2023
Original
★★★★★
December 1, 2023
Original
Super nice guys, good cars and also very quick to solve the car delivery
Translation
Chicos super agradables, Buenos coches y tambien muy rapidos para solucionar..la entrega de coches
★★★★★
December 1, 2023
Original
★★★★★
Local Guide December 1, 2023
Original
Friendly and good service. New cars and always willing to help.
Translation
Amables y buen servicio. Los coches nuevos y siempre dispuestos a ayudar.
★★★★
December 1, 2023
Original
December 1, 2023
Original
I called today to make a reservation and everything was fine, I went to pick up the car and they told me that there is none available....there should be more organization between the central office and the rest of the offices, the girl was very quick to make the reservation reservation without first checking if there were vehicles available, I am very disappointed because they dont even apologize, I HAVE NOTHING THAT is your best answer, thank you for wasting my time and money! IT SEEMS THAT THIS PROBLEM IS VERY COMMON AND SINCE WE ARE IN JAEN WELL THIS WILL CONTINUE THIS, DONT RENT ANYTHING AND GET YOUR BATTERIES ON!!
Translation
He llamado hoy para hacer una reserva y todo bien, me paso a recojer el coche y me dicen que no hay ninguno disponible....deberia haber mas organizacion entre la oficina central y el resto de oficinas, muy rapida la chica en hacer la reserva sin consultar antes si habia vehiculos disponibles, estoy muy decepcionado por que ni si quiera se disculpan, NO TENGO NADA esa su mejor respuesta, gracias por hacerme perder tiempo y dinero!PARECE SER QUE ESTE PROBLEMA ES MUY COMUN Y COMO ESTAMOS EN JAEN PUES ASI SEGUIRA ESTO, NO ALQUILEIS NADA Y QUE SE PONGAN LAS PILAS!!
Local Guide December 1, 2023
Original
Local Guide December 1, 2023
Original
They left me stranded with a rental... I rented online with them to pick up on a Friday. I arrived at 9:00 p.m., when they closed at 9:30 p.m. and the place was already closed. I called customer service and they didnt know why they had already closed... They told me that they could modify my rental and assured me that I would have a car in my category that day. I arrived first thing the next day, and after 20 minutes, they told me that they did not have any car available... that they could only cancel my rental... I had to run out of a rental car and look like crazy for another one from another company. In the end I was able to rent one from Hertz, who treated me very well, they didnt give me an exorbitant price, and they gave me the choice of the car I wanted from among those available. Super recommended!!!
Translation
Me dejaron tirados con un alquiler... alquile por internet con ellos para recoger un viernes. Llegue a las 21:00, cuando cerraban a las 21:30 y estaba ya cerrado el local. Llame a atencion al cliente y no sabian porque ya habian cerrado... Me dijeron que podrian modificarme el alquiler y me aseguraron que tendria un coche de mi categoria ese dia. Llegue el dia siguiente a primera hora, y tras pasados 20 min, me dijeron que no tenian disponibilidad de ningun coche... que solo podian cancelarme el alquiler... Me tuve que quedar sin coche de alquiler y buscar como loco otro de otra compania. Al final pude alquiler uno en Hertz, que me trataron superbien, no.me dieron un precio desorbitado, y me dieron a elegir el coche que quisiera entre los disponibles. Super recomendables!!!
★★★★★
Local Guide December 1, 2023
Original
Everything was fantastic from the car to Carlos treatment, who didnt make everything very easy. From Jaen, without a doubt we will repeat
Translation
Todo fantastico desde el coche hasta el trato de Carlos, que no lo puso todo muy facil. Desde Jaen, sin duda repetiremos
★★★★
Local Guide December 1, 2023
Original
★★★★★
December 1, 2023
Original

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