Lucky Owl Car Rental in Honolulu

4.7
★★★★★
(778 reviews)

Since 2012, Lucky Owl Car Rental has provided the Honolulu, HI area and beyond with quality car, minivan, SUV, passenger van, and pickup truck rentals. As a locally-owned and -operated business, our well-maintained fleet of vehicles blends in with the local Hawaii traffic, so you won't stand out as a tourist. Whether you are visiting the island of Oahu or live in town, we offer affordable, island-wide pickup and shuttle services to make our rental process as convenient as possible. Reserve your rental online today!

Working Hours

Sunday 8 AM-6 PM
Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-6 PM
Friday 8 AM-6 PM
Saturday 8 AM-6 PM

Location

Business Features

Service options
  • On-site services
Highlights
  • Active military discounts
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+1 808-352-4890 luckyowl.com

Address

852 Mapunapuna St Ste 2

96819 Honolulu

Plus Code: 84R2+R5 Honolulu, Hawaii, USA

Photo Gallery

Featured

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Videos

Videos

By owner

By owner

Inside

Inside

Street View & 360deg

Street View & 360deg

4.7
★★★★★
778 reviews

Rating Distribution

5 stars
673 (86.5%)
4 stars
57 (7.3%)
3 stars
12 (1.5%)
2 stars
8 (1.0%)
1 star
28 (3.6%)

Most Mentioned

pick up 57 island 54 shuttle 26 flight 21 chain 14 shape 10 vacuum 8 corolla 8 photos 8 cats 7
Featured Review
★★★★
October 15, 2024
Original

Great price on an excellent car, pleasant staff - would definitely rent from them again. I took one star off because they forgot to put the boogie board or cooler (cant remember which, it was a few months ago and we visited 2 islands on the trip) into the car that I had added to the rental on the online form. They canceled the charge and would have given me the item if I'd wanted it, but by the time I realized it was too late to bother. The hybrid Ford mid-sized sedan they rented me was in excellent condition and cleanliness.... and really quite a sweet ride. I did choose a vehicle one or two levels up their price scale because even those cars were quite low priced compared to regular rental car rates. Shuttle bus pick up and drop off were on-time and problem free with pleasant drivers. Definitely get your maps app out with voice guidance or a good co-pilot navigator to get out of the industrial area where their store front is.... but this was easy with that assistance. Yeah, go for it... save yourself quite a few bucks with Lucky Owl... and feel good about renting from a locally owned company.

Featured Review
★★★★★
October 13, 2024
Original

Lucky Owl is THE BEST CAR RENTAL COMPANY KNOWN TO MAN! I swear I will never rent a car from anybody else! They are so nice and it's super fast to pick up and even faster to drop off the car! And they take you to the airport! I love this place, have used them multiple times and never a bad experience. Thanks Lucky Owl you da bestest!!!!

Featured Review
★★★★★
October 10, 2024
Original

Perfect rental service. I was considering not renting a car for my 6 day trip because a lot of the promoted services on travel websites were expensive or had awful reviews. I saw someone mention Lucky Owl on a message board, so I looked into it and found it to be both cheaper and better rated than just about anywhere else. The free shuttle service to and from the airport was a game changer, and the car was perfect for what we needed. The staff were all kind, and everything was hassle free. Would recommend to anybody

Featured Review
★★★★★
October 9, 2024
Original

We truly enjoyed our island rental car during our week long visit. The entire experience with Lucky Owl was incredibly positive -- from the friendly staff, reliable car, to the tremendous value compared to just about every competitor. Any time we need to rent in Hawaii, we're going to go back to Lucky Owl!

Featured Review
★★★★★
October 9, 2024
Original

My friend and I were traveling here for the first time and were excited to have a local company to rent from. The staff was excellent and accommodating. The price for a week of renting a car was incredible. Even when dropping off we hadn't signed up for a shuttle to the airport but they made an extra trip just for us. When we come back we will of course be renting a car from here again.

Featured Review
★★
September 25, 2024
Original

Update: I didn't realize this place specializes in rental to drivers under 25 until I've read other reviews. No wonder all the good reviews. I've rented cars over 8 times since June of this year (it's September now). All over the globe and this was definitely on the bottom of the list. If you like to drive an old beater, then this is a fine place for you. I wanted to give local proprietor my business even though it was more expensive than other national brands. Unfortunately, it was a mistake. First, it's not located at the terminal and it only has one shuttle. The time to pick up or return took longer. Next, it gave me a 2016 Optima with over 46,000 miles and it came with so many scratches and dings that I got tired just to take pictures of them as proof that I didn't cause them. I didn't know an 2016 Optima rental would still be on the road. It was in a rough shape as there was a pause when you step on the accelerator. The interior has multiple spots of what I don't know. See pictures. Finally, it sent me no less than 4 notices to bring the car back on time. And it expected me to vacune the interior before returning. Other reviewers gave good reviews probably didn't read the fine prints of the contract or the repeated notices from this place.

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Featured Review
★★★★★
May 19, 2024
Original

Loved our little hoopty ride for the week. Super easy pickup and drop off and we were happy with what we paid. "Island vibes rental" they call it. No frills, older model car with 80k miles on it. Loved the price and the friendly service. Seems like they rent newer cars as well but we went with the economy island vibes class. Cool little company fighting the big rental guys. Would recommend.

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Featured Review
★★★★★
April 13, 2024
Original

Lucky owl was really easy to rent from, especially as an under 25 driver. It was easy to locate, check in/check out, and was reasonably priced. Our little ford fiesta took us all around Oahu like a breeze. I would definitely recommend you rent a car from here! Plus their rental building is so cute and has the cutest cats!

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1 found this helpful
★★★★★
November 28, 2024
Original
Easy pick up and return. Everything was great
★★★★★
Local Guide November 24, 2024
Original
I had a wonderful experience here! Everyone was so kind, helpful, answered all my questions, etc. Thank you Sila and team! I will rent from here again
1 helpful
★★★★★
Local Guide November 17, 2024
Original
Best place to rent a vehicle Super easy process They even offer airport shuttle Supper nice
★★★★★
November 17, 2024
Original
★★★★★
November 17, 2024
Original
We have rented from lucky owl 2 times now, Great experience! Nothing but great things to say about lucky owl It s like renting a car from faimily instead of corporate monsters We will definitely rent again..Gabriel Luna and Leona
★★★★★
Local Guide November 10, 2024
Original
Would rent again. Easy pick up and drop off from airport. In and out of office with rental in less than 10 minutes. Decent minivan rental. Friendly staff. Also, good restaurant right next door Kau Kau grill.
November 3, 2024
Original
Total joke. Bait and switch with autos being advertised. Cat lady lives in the car return. Total dive. Auto had check engine light and tire pressure light repeatedly lighting up. Not worth the hassle. Spend a little more to avoid this place
★★★★★
Local Guide November 1, 2024
Original
We got a great deal. The shuttle was prompt and getting the car and returning it was a smooth process.
★★★★★
November 1, 2024
Original
Lucky Owl is a great, no-frills rental experience at a good price! I was happy with my rental with them to get around Hawaii easily.
★★★★★
November 1, 2024
Original
★★★★★
November 1, 2024
Original
Very accommodating and flexible on long term rentals.
★★★★★
November 1, 2024
Original
The personal was very helpful. The rent of the car was fast and smooth. They answer all your questions. The price for the rental car is very affordable. I recommend Lucky Owl for your next adventure in Paradise.
★★★★★
November 1, 2024
Original
These folks are not only very supportive and helpful, but they have also used vehicles of various types so you can pretty much drive anything for much less money than elsewhere. They also provide free shuttle service from and to the airport. And if anything happens to the rental youre driving, theyll fix it immediately or swap for another car. Ill go back anytime Im there for sure.
★★★★★
November 1, 2024
Original
This place was amazing as someone who is under 25! It was so easy to rent from and they made after hours drop off and pick up so easy. Would definitely recommend renting from them if you are under 25!
★★★★★
November 1, 2024
Original
Lucky Owl Car Rental offered the best customer service I ever had. The whole process was very quick and reliable. Fair prices and great gadgets.
★★★★★
November 1, 2024
Original
Quick and easy. Got a great car at a great price.
★★★★★
November 1, 2024
Original
★★★★★
Local Guide November 1, 2024
Original
Great customer service and great pricing. Very close to the Honolulu Airport. Transport to and back provided. Clean newer cars. Highly recommended!
November 1, 2024
Original
I rented the economy car but didnt realize the rental they gave us was full of damage and dents so they forewarn you to take pictures of the vehicle, which is frustrating that I have to do this on my vacation. The car ended up giving us a low tire warning, and found out all 4 tires were underfilled with air, as the week went on we found more stuff falling apart in the car, like parts of the door and trunk which had me stressing i would be blamed for damage to this already damaged vehicle. I wasnt aware until we got the vehicle that we would have to basically return it the way we got the vehicle or we could face up to $200 in cleaning fees. So talk about stressful the night before your flight trying to find a gas station that has a vacuum that takes credit card. They offer a free vacuum at the car rental place but I had plans during the day on north shore so I wouldnt have made their 6 pm closing time. Good news is i got my refund but I also had to leave my car at the airport with some long instructions which included leaving your keys, $25 in the unlocked vehicle. All in all was it cheap? yes but was it worth it? absolutely not next time ill rent with costco for a little more but it will be worth a less stressful experience!!
1 helpful
★★★★★
Local Guide November 1, 2024
Original
Good prize pretty cool guys and helpful
★★★★★
Local Guide November 1, 2024
Original
Great value. Cars were clean and it was great to support a local business.
★★★★★
Local Guide November 1, 2024
Original
As someone who travels a lot, I wish Lucky Owl was in every major city. They are my favorite company Ive ever used. I would give 6 stars if I could.
November 1, 2024
Original
I rented a car from them and returned it to the airport as instructed. After the company picked up the vehicle, they claimed that one of the doors had been keyed and are now billing us $3,000. They haven t sent us an invoice despite my request, and my insurance company informed me that they only provided an estimate, not an actual invoice. Additionally, the vehicle already had scratches, which we documented with photos, but it seems they didn t address those before we rented the car. Overall, this has been a frustrating experience.
1 helpful
November 1, 2024
Original
My family and I rented a vehicle from here back in March and we just found out they want to bill us $3,000 claiming the vehicle was keyed ? We had taken photos of the damage that was already on the vehicle prior to even driving it and made them aware. Despite that they ve made a claim to our insurance which we are currently trying to dispute. Do not trust this company. They are not honest and have no integrity.
★★★★★
October 1, 2024
Original
Best place to get a rental. They make the whole process super fast and easy. From picking you up from the airport to getting your car, there is no stress or confusion. Was able to get my rental car within minutes of my arrival to the shop. 10/10 service. Love the staff too and all of the cats.
★★
Local Guide October 1, 2024
Original
Had a bad experience. The last thing I want to do is wait 25 minutes in 90deg degree heat after a 12 hour flight for a shuttle to take me 15 minutes to the car rental location. The other car rental companies are collocated with the airport. I booked through Expedia and I thought this location was at the airport. We had a 2020 KIA that had the check engine light on. Returning to the airport was just as time consuming trying to find the location for drop-off and riding the shuttle back. On a positive note, if you want to support small business please book with them.
2 helpful
★★★★★
October 1, 2024
Original
Renting here was amazing- great pricing and they went out of their way to be accommodating. We arrived for drop-off right at closing, and they made time to intake us, after which the manager Tom generously offered to drop us at the airport despite the last official shuttle time being past. Hugely appreciate it and cant recommend these guys enough.
★★★★★
October 1, 2024
Original
I rented from Lucky Owl last month and had an amazing experience. The mini van was awesome and the price was great. Thanks Lucky Owl I will hit you up again the next time im on Oahu
★★★★★
October 1, 2024
Original
Absolute best car rental on O ahu! Easy process, great prices, and free airport transfers. Love the island vibe cars and will always rent from them :)
★★★★★
Local Guide October 1, 2024
Original
Great place for an inexpensive rental!
★★★★★
October 1, 2024
Original
Very easy to deal with and reasonable rates. Would recommend for people under 25
★★★★★
October 1, 2024
Original
★★★★★
Local Guide October 1, 2024
Original
Best deals Great service Amazing staff
★★★★★
October 1, 2024
Original
It was pleased to have a lucky owl rental car company where is owned by local Hawaiian during my vacation time. They do more than rental car business as well as lock smith and making car key and doing for car sales. When I returned my vehicle, Ms Sila helped me to get through the process and she was a very professional for the customer services and let us happy on this to be ended with using rental car. Thanks for all you do and happy with all your services- front desk was great as well. Mahalo.
1 helpful
★★★★★
Local Guide October 1, 2024
Original
Amazing experience, cheapest rate we could find and brilliant service! We will be back
★★★★
Local Guide September 1, 2024
Original
The price here is hard to beat, especially if youre under 25. I was also surprised by how new and clean the car was. They have lots of vehicle options, and the people that work there are great. However, the low price definitely came with some cut corners. The windshield wipers were in bad shape and didnt work well, which was a pain in a place where it rains so much. Also, two days before we returned the car, the AC stopped working completely, leading to a sweaty conclusion to our trip. We were good sports about it and for the price Id probably rent from them again, but just know that youre sacrificing a little for a discount.
★★★★★
September 1, 2024
Original
Cheapest car rental you will find on the island, especially if you are under 25. Shuttle service on time. Make sure to have an insurance but you can always ask them if you have a doubt. Definitely recommend!!

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