Enterprise Rent-A-Car in Honolulu

4.3
★★★★☆
(162 reviews)

Book with Enterprise Rent-A-Car to access thousands of airport and Honolulu car rental locations near you. If you are traveling in HI or abroad you can rent a car from Enterprise in over 30 countries around the world. Everything we do, we do with our Standard of Care backed by 65 years in business and exceptional customer service. Enjoy easy booking online or through the Enterprise app. Start your rental car reservation with Enterprise today!

Working Hours

Sunday Closed
Monday 7:30 AM-5 PM
Tuesday 7:30 AM-5 PM
Wednesday 7:30 AM-5 PM
Thursday 7:30 AM-5 PM
Friday 7:30 AM-5 PM
Saturday Closed

Location

Business Features

From the business
  • Identifies as women-owned
Highlights
  • Active military discounts
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+1 808-591-1449 enterprise.com

Address

1221 Kapiolani Blvd #110

96814 Honolulu

Plus Code: 75W2+2X Honolulu, Hawaii, USA

Photo Gallery

Featured

Featured

By owner

By owner

Inside

Inside

Exterior

Exterior

Street View & 360deg

Street View & 360deg

4.3
★★★★☆
162 reviews

Rating Distribution

5 stars
106 (65.4%)
4 stars
29 (17.9%)
3 stars
6 (3.7%)
2 stars
6 (3.7%)
1 star
15 (9.3%)

Most Mentioned

pickup 11 drive 7 walking 6 office 6 insurance 6 price 6 home 5 gas 5 noon 3 garage 3
Featured Review
★★★★★
November 16, 2024
Original

Great people and good car. Service was smooth and I felt I was treated fairly and part of the family.

Featured Review
★★★★★
November 15, 2024
Original

A big shoutout to Cole and his team at the Kapiolani branch! My rental from the Aiea branch broke down due to a dead battery, and Cole went above and beyond to help. He offered several solutions for getting my rental replaced. After having AAA jump the car, I dropped it off at the Kapiolani branch, where they quickly swapped it for another vehicle. You really saved the day--thank you for your excellent service!

Featured Review
★★★★★
November 1, 2024
Original

Enterprise Rental Car does a great job picking up and dropping off customers. The rental car used was clean, well-maintained and comfortable.

Featured Review
★★★★★
August 19, 2024
Original

Enterprise rent-A-Car what is an excellent experience. Very easy check in and very easy to return. They gave me a courtesy shuttle back to my house as I had no transportation. All the employees were very friendly and helpful. Katie sent me a text asking if there was anything they could do for me or if I had any questions.

Featured Review
★★★★★
August 12, 2024
Original

Vehicles are clean and ready when i got there. Staff is pleasant and knowledgeable on vehicles available. They also have pick up and drop off before and after your rental which is GREAT.

Featured Review
★★★★★
March 30, 2024
Original

Excellent location within walking distance of my hotel. Save on the airport fees by renting a car in town. Reasonable rate. Friendly, helpful staff. Reservation was in order and no problems. Very good vehicle that got excellent gas mileage. Will rent again from this location in the future.

Featured Review
★★★★
February 20, 2024
Original

After checking in then you take an elevator upstairs but no one was there to greet us so we weren't really sure where to go and none of the workers acknowledged us until I asked another customer who to talk to. It ended up taking over 30 minutes between the time I arrived at the front desk to when I was actually able to drive away. My vehicle was also given with only 1/4 tank of gas, they did warn me of this before I agreed to drive it but it was still annoying. The positives are that the car didn't have any issues and the workers were all very friendly once I actually got helped

1 found this helpful
Featured Review
★★★★★
November 28, 2022
Original

I love Enterprise! They always have what I want... I think my 12 year old son gonna be stoked to sit in the front with me. When the skies clear up, we can open the top... thanks Enterprise!..

Review photo
★★★★★
December 1, 2024
Original
A+ service
★★★★★
November 17, 2024
Original
Thank you enterprise
★★★★★
Local Guide November 1, 2024
Original
★★★★★
October 1, 2024
Original
★★★★★
September 1, 2024
Original
I had a very pleasant experience with this rental
August 1, 2024
Original
Had reservation for a car only to be told they don t have it. This place is a joke
★★★★★
July 1, 2024
Original
WONDERFUL SERVICE i AM TOTALLY SATISFIED WITH THEIR SERVICE
★★★★★
May 1, 2024
Original
Enterprise is my go to rental car preference. Always a clean car and helpful employees.
★★★★★
April 1, 2024
Original
Friendly and professional personnel. Pick up and drop off drivers arrived within a few minutes.
April 1, 2024
Original
Ive used enterprise for business for the last 5 years with nothing but good things to say. This location has wronged me and failed to do the right thing. I will no longer be renting from enterprise. Im sure its fine on any given day.
★★★★
April 1, 2024
Original
Local Guide April 1, 2024
Original
I have been a valued customer for the last 15 years. When I made a reservation, I made sure they would pick me up, and they said yes. When I arrived and I called them and spoke to Jasmine, she said they dont pick up. If I knew, I would not reserve with them. I paid an extra 30$ for a taxi to get there.
★★★★★
April 1, 2024
Original
★★★★
March 1, 2024
Original
The staff at this Enterprise location deserve a very major MAHALO! in contributing to a very affordable & delightful customer service experience to a couple of haoles from Canada during our month-long visit to Oahu (hard to believe a decade has passed--another story!). They have had to work under very trying circumstances balancing the daily workload they have, yet the staff came thru for us three (3) straight wkends in a row in setting up memorable vehicle rental experiences--last minute, we ended up renting for a 4th time! Work with these great folks & they will work hard for you--! Plus do yourself another major favour: save $$ by not having to be at the mercy of Waikiki rates, & enjoy some valuable exercise walking/busing to this very handy location between the Ward Centre & the famed Ala Moana shopping mall. Look forward to working with this Enterprise venue come our next visit--MAHALO again!
★★★★★
Local Guide January 1, 2024
Original
Above and beyond from Justin and his team- great service, wonderful suggestions for driving around
★★★★★
Local Guide January 1, 2024
Original
Local Guide January 1, 2024
Original
PREJUDICE PRESENT!!!!! I walked into the rental location to rent a car for the day, when I walked inside I was told that they were completely booked and that they could not check to see if another location had availability. Finding that hard to believe, I called the location and changed my voice. I was IMMEDIATELY told that they had rental cars available and asked how soon I could come in. Unbelievable!!
★★★★★
December 1, 2023
Original
This was an amazing experience. Kyle and Zola were great, very informative and patient. Would highly recommend.
★★★★★
Local Guide December 1, 2023
Original
Easy in. Easy out. Their system charges you based on when you picked up.
★★★★★
December 1, 2023
Original
Very efficient operation
★★★★
Local Guide December 1, 2023
Original
★★★★★
Local Guide December 1, 2023
Original
Drop off my rental at car shop. And I just left it at repair shop for agent to retrieve Awesome convenience
★★★★★
December 1, 2023
Original
Staff were amazing. Thank you to Pamela. She was excellent and very efficient.
★★★★
Local Guide December 1, 2022
Original
★★★★
Local Guide December 1, 2022
Original
Easy to deal with and the manager is a good person to deal with too. I d rent there again.
★★★★★
Local Guide December 1, 2022
Original
Poulsbo Wa.Cant remember names but I would say, my main dude, is the s***. The expert car rental customer service I get from him is amazing. I also love the cars they give me. Only negative thing I would say, not the rental place but their mechanic people they go through take advantage of people/ them...knowing its a company they will pay whatever and I personally think enterprise gets scammed and should go through a different mechanic company. Just sayin..... anyways Enterprise Rental Poulsbo takes good care of their customers....
Local Guide December 1, 2020
Original
The staff is so rude. I went to the store to make a reservation, and he asked me to go online with a look on my face that he didnt want to work.I think he rather go home and rest than work like that.
★★★★
Local Guide December 1, 2020
Original
I love Enterprise. This location on kapiolani Blvd seemed to have a wider range of cats available Not crowded good service. One important note. They forgot to tell me they could only pick me up or drop.me home before noon. I live near pali. So can be a problem depending on your schedule and residence
★★★★★
December 1, 2020
Original
outstanding service and reasonable cost. free pick up to enterprise and free shuttle return from enterprise. very satisfied. their workers were friendly, courteous, professional, especially marissa who seemed to take personal responsibility to guide me from start to finish in my car rental. they let me choose the exact car i wanted and had it ready for me in a minute. i didnt have to wait around at all for anything. they seemed well organized and knew exactly what to do. i felt like i was an important person to them. ive been renting cars from different companies my whole life and this experience with enterprise seems the best. i mean what company picks up their customers and then returns them to their home at no charge.
★★★★★
Local Guide December 1, 2020
Original
Easy in and out pick up and drop off. Conveniently located far enough from airport but close to Ala Moana hotel.
★★★★★
Local Guide December 1, 2020
Original
★★★★
Local Guide December 1, 2020
Original
Fast friendly service.
★★★★★
December 1, 2020
Original
A super great place to pick up your vehicle very professional staff.
1 helpful
★★★★★
Local Guide December 1, 2019
Original

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