Record go Rent a car - Faro in Faro

4.2
★★★★☆
(369 reviews)

?Estas en Portugal y necesitas una buena opcion de alquiler de coches en Faro Aeropuerto? !estas en la empresa indicada! En Record go Faro Aeropuerto tenemos la oficina situada a escasos minutos del aeropuerto y ofrecemos transporte de cortesia para que puedas llegar sin problema. Ademas, puedes elegir la tarifa que mas se adapte a tus necesidades y disfrutar de un alquiler 100% reembolsable hasta 24 horas de antelacion, con cancelacion gratuita, tarifas con kilometraje ilimitado y las mejores ofertas de alquiler de coches en Faro. No lo dudes mas y consigue tu coche de alquiler en el Aeropuerto de Faro y disfruta de todas las ventajas Record go para poder descubrir todos los rincones del Algarve.

Working Hours

Monday 7 AM-10 PM
Tuesday 7 AM-10 PM
Wednesday 7 AM-10 PM
Thursday 7 AM-10 PM
Friday 7 AM-10 PM
Saturday 7 AM-10 PM
Sunday 7 AM-10 PM

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

21 135 7424 recordrentacar.com

Address

Estrada do Aeroporto- Monte Cheles

8005-143 Faro

Plus Code: 22MP+FF Faro

Photo Gallery

Featured

Featured

By owner

By owner

Videos

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Exterior

Exterior

Street View & 360deg

Street View & 360deg

4.2
★★★★☆
369 reviews

Rating Distribution

5 stars
257 (69.6%)
4 stars
34 (9.2%)
3 stars
14 (3.8%)
2 stars
14 (3.8%)
1 star
50 (13.6%)

Most Mentioned

deposit 38 tolls 36 fuel 25 shuttle 23 refund 12 faro airport 10 motorway 9 the 100 8 surety 7 card payment 5
Featured Review
★★★★★
October 11, 2024
Original

I had a great experience with Record Go. Their fast shuttle service picked me up from the airport within minutes of calling, which was really convenient. The car was in excellent condition, and they refunded my deposit in full without any hassle. Honest and efficient service - I'd definitely recommend them!

Featured Review
★★
October 11, 2024
Original

I was so happy with my car hire experience with record go and told the guy that who I returned the car to saying its the best car and easiest pick up/drop off iv had, and I come to Portugal regularly. Only to look in my bank account to find they have taken PS77 from me,which is far to much. I worked out my motorway tolls to be no more than 15 euros. I have rang recordgo to ask why and they want a contract number which I don't have. Surely they can find my booking from my name,dates and car I used but they say not. This as left a sour taste as this as never happened with any other company. Very unhappy customer

Featured Review
★★★★★
October 3, 2024
Original

Very good service, everything went pretty well, I rented a car for some days, paid an insurance which covered any damage so I didn't have to worry much about scratches or whatsoever (which usually causes issues when returning the car). The amount which I paid for the fuel (100EUR paid in advance in case the car is returned not fully tanked) and for the toll (100EUR to cover the highway tolls) have been paid back by RecordGo already (minus the tolls' expenses). I can only recommend

Featured Review
★★★★★
August 15, 2024
Original

We had full cover so the pic-up and drop-off was quick and without any issues. We got all info needed about the car, it was clean and in good condition. They even explained on what road to take on the way back to not miss the turn to their spot. There is a EUR100 deposit for the fuel (full-to-full), which was returned the next day after our leave. And another EUR100 for motorway fees. It was returned (after deducting fees) some time later, but it's obvious as they need to wait until it's collected. I really enjoyed our talks on the way from / to the airport. The driver was a great person to talk to!

Featured Review
★★★★★
August 13, 2024
Original

The team in Faro delivered exactly what you want, good customer service, quick and easy airport shuttle for pickup and drop off, a good clean car, and overall a car hire experience that was easy and well priced. I wouldn't hesitate to book with the team again in the future. I'm expecting the fuel (1-2 days) and toll (up to 10 days) refunds to come through as communicated, any issues and I'll update this review.

Featured Review
★★★★★
July 21, 2024
Original

Outstanding service! We rented an automatic car from Record Go in Faro at a fantastic rate and was pleasantly surprised with a free upgrade upon arrival. The Ford Puma was spotless and brand new - amazing! The staff were incredibly helpful, and the drop-off process was super quick, which was a lifesaver as we were late for our flight. Highly recommend!

Featured Review
★★★★★
July 11, 2024
Original

I had great experience, pick up and drop off was smooth. Customer service was awesome, very friendly. 100EUR petrol deposit was returned promptly. The 100EUR toll minus usage was returned within 10 days into my account. Not to mention, the great prices compared other rental companies.

Featured Review
★★★★★
June 27, 2024
Original

Excellent service. I rented a car last month for an excellent price and got an upgrade for free when I went to pick it up. I got a clean brand new car. Amazing! Deposit was returned automatically and without any fuss. Would totally recommend!

Review photo
2 found this helpful
★★
November 30, 2024
Original
lots of hidden fees that were not stipulated in the initial contract
Translation
beaucoup de frais caches qui nont pas ete stipules dans le contrat initial
★★★★
November 25, 2024
Original
★★★★★
Local Guide November 25, 2024
Original
Very patient when I couldnt get my credit card to work! No hassle service and deposits paid back into my account as we got on the transfer bus.
★★★★
Local Guide November 24, 2024
Original
Good company and good cars. The only thing worth noting is that they gave us a car without Apple Car Play and the response from one of the guys in the afternoon was a bit rude and uninterested. When we returned the car we found a super attentive guy and a very good person. I would rent again, I liked the service.
Translation
Buena compania y buenos carros. Lo unico por destacar es que nos dieron un carro sin Apple Car Play y la respuesta de uno de los chicos de la tarde fue un poco grosera y desinteresada. Cuando devolvimos el carro encontramos un chico super atento y muy buena persona. Volveria a alquilar, me gusto el servicio.
★★★★★
November 17, 2024
Original
Very nice staff! Was a bit tricky to find the pick up point but from there it all went very smoothly. Good car and uncomplicated pickup & return.
★★★★
November 17, 2024
Original
★★★★★
Local Guide November 17, 2024
Original
Very good service,
★★★★★
November 17, 2024
Original
Great customer service. I made a mistake during booking - they were flexible and accommodating!
★★★★★
Local Guide November 17, 2024
Original
Everything went very well. No bad surprises and very good car. Allow 1500 euros for the excess, 100 euros for fuel and 100 euros in advance for the motorway toll. When the vehicle was returned, the excess was immediately refunded, as were the fuel costs. If you have not used the electronic toll, the 100 euros will be refunded within 15 days. In short, I recommend this company without problem. I will definitely call on them again next time. Nb: A shuttle will pick you up at the airport and bring you back.
Translation
Tout sest tres bien deroule. Pas de mauvaise surprise et voiture tres bien. Prevoir 1500 euros pour la franchise, 100 euros pour le carburant et 100 euros davance telepeage autoroute. A la restitution du vehicule la franchise a immediatement ete rembourse, les frais de carburant idem. Nayant pas utilise le telepeage les 100 euros sont rembourses sous 15 jours. Bref je recommande cette societe sans probleme. Je ne manquerai pas de refaire appel a eux la prochaine fois. Nb: Une navette vient vous chercher a laeroport et vous ramene.
★★★★★
November 17, 2024
Original
Great customer care, full transparency and best prices I found. Highly recommended!
★★★★★
Local Guide November 17, 2024
Original
★★★★★
November 17, 2024
Original
★★★★★
November 17, 2024
Original
Very nice service, uncomplicated and with a quick shuttle to the station and airport (journey time 3-4 minutes). The employees are friendly and the vehicles are all clean and new. RecordGo again next time Clear recommendation
Translation
Sehr netter Service, unkompliziert und mit schnellem Shuttle zur Station & Flughafen (Fahrtdauer 3-4 min). Die Mitarbeiter sind freundlich und die Fahrzeuge alle sauber sowie neuwertig. Beim nachsten Mal wieder RecordGo Klare Empfehlung
November 10, 2024
Original
SCAMMED by booking through their website. I booked a car through their own website for 6-13 November. Booked this on 25/10. Paid online, got the confirmation e-mail and thought everything was fine. When I opened up the confirmation e-mail to look at pick up instructions on 3/11, all of a sudden I presumably rented a car from 28/10 - 3/11. This is NOT what I indicated when making the booking. I then looked in the online portal, to find that my booking was cancelled. Nobody contacted me on 28/10 to ask where I was/when I would pick up the car. I did not receive any e-mail/SMS to warn me either. Called their office to ask about this situation and was told there was nothing they could do. If I visit the website now, the saved cookies fill the dates in automatically for 6-13 nov... 100% sure I did not book for the period they proclaim I did. Be aware. This company will randomly change your booking to an earlier date and then NOT notify you on the moment when you are supposedly picking up the car. This must be one of the dirtiest, subtlest scams Ive ever encountered. 100+ euros down the drain.
1 helpful
★★★★
Local Guide November 10, 2024
Original
First rental in this Spanish agency recently established in Faro. The positive points: excellent value for money, very practical and fast shuttle (the agency is 1km away in Montenegro), pick-up and return of the car quickly and without surprises. The negative points: conditions not very clear when booking. Crossing the border is chargeable, there are significant provisions to pay (authorization of 1500 for the deposit, plus 100 provision for gasoline, plus 100 provision for the toll and no having given to the return of the vehicle). There is additional insurance offered by the agency to avoid having to deposit a deposit, but it is expensive. The agency office is not very easy to find and not very well laid out. In conclusion, it remains interesting to benefit from advantageous rates (we rented for 3 weeks)... And the staff takes great care.
Translation
Premiere location dans cette agence espagnole recemment installee a Faro. Les points positifs : excellent rapport qualite/prix, navette tres pratique et rapide (lagence est a 1km a Montenegro), prise en charge et rendu de la voiture rapide et sans surprise. Les points negatifs: conditions pas tres claires a la reservation. Le passage de frontiere est payant, il y a dimportantes provisions a payer (autorisation de 1500 pour la caution, plus 100 de provision pour lessence, plus 100 de provision pour le peage et pas davoir remis au retour du vehicule). Il y a une assurance complementaire proposee par lagence pour eviter le depot de caution, mais pour le coup cest cher. Le bureau de lagence nest pas tres facile a trouver et pas tres bien amenage. En conclusion, cela reste interessant pour beneficier de tarifs avantageux (nous avons loue pour 3 semaines)... Et le personnel est au petits soins.
★★★★★
Local Guide November 10, 2024
Original
★★★★
November 10, 2024
Original
★★★★★
November 10, 2024
Original
★★★★★
November 10, 2024
Original
Nothing to complain about! 5* friendliness and professionalism
Translation
Nada a reclamar! 5* simpatia e profissionalismo
Local Guide November 1, 2024
Original
★★★★★
Local Guide November 1, 2024
Original
Perfect experience with RecordGo. I was informed about 200 deposit for together- 100 for petrol and 100 for highway reconciliation. Received a car exactly what I ordered (not common) and with full insurance and 0 km limit was a perfect choice. It s second time with RecordGo and for sure not the last one
★★★★★
November 1, 2024
Original
Very nice staff. Got a new Renault Capture. If no accident happens (a large sum is deposited on a credit card), we paid around 10 per day. Everything worked out very well!
Translation
Sehr nettes Personal. Haben einen neuen Renault Capture bekommen. Wenn kein Unfall passiert (hohe Summe auf Kreditkarte hinterlegt), haben wir ca. 10 pro Tag bezahlt. Hat alles sehr gut geklappt!
★★★★★
Local Guide November 1, 2024
Original
I really enjoyed the experience, we had a lack of communication as we booked through Ryanair and they didnt explain the conditions well (you have to take out insurance or a 1500 deposit, we opted for insurance) but other than that everything went well. Booking directly on their website is more practical. Young and friendly staff always available to help! New and super clean cars. I recommend!
Translation
Gostei bastante da experiencia, tivemos uma falta de comunicacao pois reservamos pela Ryanair e a mesma nao explica bem as condicoes (tem que fazer um seguro ou um deposito de 1500 , optamos pelo seguro) mas tirando isso correu tudo bem. Reservem diretamente no site deles e mais pratico. Staff jovem e simpatico sempre disponiveis para ajudar! Carros novos e super limpos. Recomendo!
★★★★★
November 1, 2024
Original
Great experience with Record Go, We had to find a car at the last minute and Record Go saved us! The shutle is fast and we had a very nice car in a really good state, for a reasonable price! Moreover, the pickup/drop off was really fast, and the guy helping us was really understanding and nice. Thank you Manuel !
★★★★★
November 1, 2024
Original
Everything worked out wonderfully
Translation
Alles hat wunderbar geklappt
★★★★★
November 1, 2024
Original
Well done! Welcoming, fast and organised.
Translation
Bravissimi! Accoglienti veloci e organizzati.
★★★
Local Guide November 1, 2024
Original
Helpful staff difficult to find and extras added up.
★★
November 1, 2024
Original
Everything is fine with the car rental in Portugal, but not the 200 deposit, I have only received 100 for now. Almost two months have already passed but I still havent received a refund of another 100 euros, I would like to contact him by phone but they seem almost unreachable because I cant find any contact details other than automatic and pre-recorded voices. If you read, reply thanks
Translation
Tutto bene l affitto della macchina in portogallo, ma non dei 200 euro di deposito, me ne sono arrivati solo 100 per ora. Sono passati gia quasi due mesi ma non ho ancora ricevuto il rimborso di altri 100 euro, vorrei contattarlo via telefono ma sembrano quasi irraggiungibili perche non trovo recapiti che non siano automatici e voci preregistrate. Se leggete, rispondete grazie
Local Guide November 1, 2024
Original
Awful customer service - try to rip you off at every opportunity and we were unable to pickup our car. The company refused to accept Amex for the deposit even though they clearly accepted Amex (as evidenced by a sign on the wall). They advised they would accept Amex if we took their insurance for an extra PS100 (more than original booking). They were also trying to make us upgrade vehicle for 10/day - this meant getting a VW TCross even though we had booked VW TCross or similar and they were trying to give us a Kia. Total joke and rip off - would not recommend.
★★★★★
Local Guide November 1, 2024
Original
Car rental for 1 week.. Repeat 2 times.. They send us to the airport and pick us up too To recommend
November 1, 2024
Original
This agency and a shame the two thief advisors who wanted to rip me off we were reported to the competent authorities I stopped my bank card being stolen like a dirty person by two puppets who have no scruples believe me Im not going to stop there and I will make you miserable even several km away
Translation
Cette agence et une honte les deux conseiller voleur qui on voulu m arnaquer on etait signaler aux autorites competent j ai fais opposition a ma carte bancaire se faire voler comme un malpropre par deux guignol qui ont aucun scrupule croyez moi je vais pas en rester la et je vais vous rendre la misere meme a plusieurs km

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