EPI rent a car in Faro

4.6
★★★★★
(339 reviews)

Epi rent a car was the pioneer in the rent a car industry in the Algarve having initiated its activity on May 20th 1963. Our fleet currently consists of approximately 500 new vehicles ranging from the most economical all the way to high-end luxury cars. Epi is a member of Group Masterent, a rent a car association with over 1500 vehicles. We have offices located in Monte Gordo, Faro Airport and Vilamoura but, also deliver cars anywhere in the Algarve as well as Porto and Lisbon Airports. We take pride in our 5-star service and prioritize our clients' satisfaction. More than any other rent a car in the Algarve we offer the best price / quality / service ratio. Epi provides services of high standard quality, yet remaining informal.

Working Hours

Monday 8 AM-8 PM
Tuesday 8 AM-8 PM
Wednesday 8 AM-8 PM
Thursday 8 AM-8 PM
Friday 8 AM-8 PM
Saturday 8 AM-8 PM
Sunday 8 AM-8 PM

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

917 822 096 epirentacar.com

Address

Estrada do Aeroporto Faro, Edf. Masterent

8005-146 Faro

Plus Code: 22FJ+V7 Faro

Photo Gallery

Featured

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By owner

By owner

Street View & 360deg

Street View & 360deg

4.6
★★★★★
339 reviews

Rating Distribution

5 stars
249 (73.5%)
4 stars
57 (16.8%)
3 stars
16 (4.7%)
2 stars
6 (1.8%)
1 star
11 (3.2%)

Most Mentioned

insurance 14 office 9 faro airport 7 shuttle bus 7 fees 7 employees 6 tolls 5 terminal 5 transfer 5 motorway 5
Featured Review
★★★★★
September 23, 2024
Original

Great company! Staff is very friendly. Relaxed service and good cars. Rent a car twice a year without any issues.

Review photo
Featured Review
August 19, 2024
Original

I booked a car with EPI online and the reservation was confirmed. When I got off the plane at Faro airport the next day, I saw they had sent me an email that my reservation was "declined". I called them and it wasn't due to my credit card or anything but because they didn't have anymore cars available. The staff was nice but they left me stranded at the airport and I had to try to find another rental car on the spot.

1 found this helpful
Featured Review
★★★★★
July 18, 2024
Original

This is our 3rd year renting with EPI and we appreciate the attention, detail, and service they have shown us in Portugal. We would definitely recommend using the company for your car rental in Portugal especially when dealing with the account manager Ana. She has been superb!!!

Featured Review
★★★★★
July 17, 2024
Original

I've been coming to Portugal for years and I used EPI every time now. They are normally the best price, they don't try and upsell or bamboozle you and it's a family run business. I did ding my car once and they were very professional throughout.

Featured Review
★★★★★
May 23, 2024
Original

Rented a fiat panda through a broker from EPI. The whole process was quick, without pressure tactics, deposits etc. The car was clean and quite new at only 35k kilometers on the odometer. I'd definitely using them again.

Featured Review
★★★★★
April 2, 2024
Original

For the last 3 years we have spent winter months in Portugal. In 2023 we decided to stay 3 months. Our experience previously with the big name companies had been less than satisfactory, therefore we chose one of the smaller Car Hire companies, hoping for a better experience. We chose EPI, which seemed to "tick our boxes": Competitive, free extra driver, and no restrictions for senior drivers. We were not disappointed. We picked the car up in mid December (2023) at their Lisbon facility, and dropped it off at the end of February in Faro. With children and grandchildren visiting over the Christmas period, we required a larger car for that period. EPI were kind enough to let us revert to a smaller vehicle after that. EPI provided customer service above and beyond our expectations. Both cars were in perfect condition and we had no problems at all. We were able to communicate with them if we had any questions. This company is highly recommended, and from the experience of two senior citizens who have rented vehicles around the world, they are at the top of our list. Our special thanks for Luis and Miguel and their staff for ensuring our rental was trouble free. Well Done!

Featured Review
★★★★★
February 12, 2024
Original

Made a mistake during the booking. But the friendly lady helped me perfectly with my problems. Also I booked a lower end car and got a bigger one. Top service.

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Featured Review
★★★★★
October 5, 2022
Original

Very positive experience with this company. Vehicle was a nice car in good condition (Peugeot 208) and price was reasonable. Staff very friendly with a good sense of humour! We had an issue where we unfortunately lost our vehicle keys in the sea. I was able to contact the office who were very understanding and we arranged the collection of a replacement key. Efficient pick up and drop off of vehicle and very regular shuttle service to and from the airport. Would definitely use the company again on my next visit to Portugal. Thanks EPI

Review photo
★★★★★
Local Guide November 17, 2024
Original
★★★★★
Local Guide November 17, 2024
Original
★★★★★
Local Guide November 17, 2024
Original
Very friendly staff. Help you very well. Especially install everything in the car with your phone.
Translation
Heel vriendelijk personeel. Helpen je erg goed. Vooral alles met je telefoon in de auto installeren.
★★★
Local Guide November 17, 2024
Original
★★★★★
November 17, 2024
Original
You will receive a very friendly welcome here. They also help install everything in your car.
Translation
Je wordt hier heel vriendelijk ontvangen. Ook helpen ze met alles in je auto te installeren.
★★★★★
Local Guide November 1, 2024
Original
★★★★★
Local Guide November 1, 2024
Original
We rented the car from sunny cars viabilliger-mietwagen.de. The processing then ran via EPI. The shuttle from the terminal to the rental car station ran smoothly. Good description of the pick up point. Everything happened quickly at EPI. Brief information about the transponder due to. the toll, got a larger car that was in great shape. Returning was even easier. It took less than 10 minutes. And we were already at the terminal. Any time!
Translation
Haben den Wagen uber billiger-mietwagen.de von sunny cars gemietet. Die Abwicklung lief dann uber EPI. Shuttle vom Terminal zur Mietwagenstation lief reibungslos. Gute Beschreibung zum Pick Up Point. Bei EPI ging alles schnell. Kurze Aufklarung uber den Transponder wg. der Maut, bekamen einen grosseren Wagen, der super in Schuss war. Ruckgabe war noch unkomplizierter. Dauerte keine 10 min. Und wir waren schon am Terminal. Jederzeit wieder!
★★★★★
Local Guide November 1, 2024
Original
We booked a rental car through sunnycars at EPI. At the meeting point in the airport terminal in Lisbon we had to wait briefly for an EPI employee because they are constantly commuting between the parking garage and the meeting point. Its only a few minutes walk to the parking garage (P2, directly at Terminal 1). The employees were all super friendly and picking up the rental car was quick and easy. There was no attempt to impose anything on us, but even the EPI rental worker himself pointed out that we were already fully covered with our sunnycars insurance package. Since we were traveling with a small child, we reserved a child seat. There were two child seats of different sizes in the car, so we could choose the one that best suited us. The car had about 60t km and a small scratch here and there, but was very clean and technically perfect inside and out. The return was also quick and uncomplicated. We can recommend EPI (and sunnycars)!
Translation
Wir haben einen Mietwagen uber sunnycars bei EPI gebucht. Am Treffpunkt im Flughafenterminal in Lissabon mussten wir kurz auf einen EPI Mitarbeiter warten, da diese standig zwischen dem Parkhaus und dem Treffpunkt pendeln . Zum Parkhaus (P2, direkt am Terminal 1) sind es nur wenige Minuten zu Fuss. Die Mitarbeiter waren alle super freundlich und die Mietwagenubernahme ging schnell und unkompliziert. Es wurde nicht versucht uns irgendwas aufzudrangen sondern sogar vom EPI Mietarbeiter selbst darauf hingewiesen, dass wir mit unserem sunnycars Versicherungspaket bereits vollstandig abgesichert sind. Da wir mit Kleinkind unterwegs waren hatten wir einen Kindersitz reserviert. Im Auto waren zwei Kindersitze unterschiedlicher Grosse, so dass wir den fur uns passenden selbst auswahlen konnten. Das Auto hatte ca 60t km und hier und da eine kleine Schramme, war aber innen wie aussen sehr sauber und technisch einwandfrei. Die Ruckgabe ging auch schnell und unkompliziert. Wir konnen EPI (und sunnycars) empfehlen!
★★★★★
Local Guide November 1, 2024
Original
Great service. Great car. No hard sells. Very close to airport a couple of minute transfer.
★★★★★
November 1, 2024
Original
★★★★
Local Guide October 1, 2024
Original
★★★★★
October 1, 2024
Original
The car was brand new and everything went smoothly - I would definitely recommend renting a car here!
★★★★★
October 1, 2024
Original
The transfer from the airport to the car rental company worked very well. Picking up the car was very quick and problem-free. There was no attempt to sell us any additional services or insurance . Unfortunately, we slightly damaged the car on the narrow streets, but this was also recognized as an insured event without any additional costs or hassle for us. We can recommend EPI 100%. One of the best car rental companies we have ever booked with.
Translation
Der Transfer vom Flughafen zur Autovermietung hat sehr gut funktioniert. Die Autoabholung ging sehr schnell und problemlos. Es wurde nicht versucht, uns noch zusatzliche Leistungen oder Versicherungen aufzuschwatzen. Leider haben wir das Auto in den engen Strassen leicht beschadigt, aber auch das wurde problemlos als Versicherungsfall ohne zusatzliche Kosten oder Aufwand fur uns anerkannt. EPI konnen wir zu 100% empfehlen. Eine der besten Autovermietungen, bei der wir jemals gebucht haben.
★★★★★
Local Guide October 1, 2024
Original
Providing theres no sting in the tail from add on charges It was a brilliant experience superb service and pleasant staff will use again definitely
★★★★★
October 1, 2024
Original
Very nice car rental company. Neat car and good assistance with picking up and returning the car and fast shuttle service to and from the airport. The car was still like new with just under 7000 km on it. You can also use a toll badge if desired, which you can indicate when picking up the car. The costs for the toll will be settled later. The speeds indicated by the navigation or car did not always correspond to the speed signs along the road. Permitted speed was also not clear everywhere, but that is not the fault of the rental company. Furthermore, I think it is very positive that they do not try to sell all kinds of insurance but simply work properly.
Translation
Zeer fijne autoverhuurder. Nette auto en goed geholpen met ophalen en inleveren van de auto en snelle shuttle service van en naar de luchthaven. Auto was nog als nieuw met net geen 7000km erop. Tolbadge kan je ook gebruiken indien gewenst wat je kan aangeven bij het ophalen van de auto. Later worden de kosten voor de tol nog verrekend. De snelheden die de navigatie of auto aangaven kwamen niet altijd overeen met de snelheidsborden langs de weg. Toegestane snelheid was ook niet overal even duidelijk maar dat ligt niet aan de verhuurder. Verder vind ik het zeer positief dat zij niet allerlei verzekeringen proberen te verkopen maar gewoon netjes te werk gaan.
★★★★
Local Guide October 1, 2024
Original
Great company also to rent a car. Very nice and helpful people. The inside of the car could have been cleaned a little better, but otherwise everything was fine.
Translation
Prima bedrijf ook een auto te huren. Erg aardige en behulpzame mensen. Auto had van binnen iets beter schoongemaakt kunnen we maar verder alles goed.
★★★★★
Local Guide October 1, 2024
Original
Peugeot 2008 for 2 weeks in August. 0 problems, the car is clean and functional. Loaned in Faro, returned in Lisbon. I recommend
Translation
Peugeot 2008 na 2 tygodnie w sierpniu. 0 problemow auto czyste i sprawne. Wypo yczone w Faro oddane w Lizbonie . Polecam
★★★
October 1, 2024
Original
★★★★★
Local Guide October 1, 2024
Original
★★★★★
Local Guide October 1, 2024
Original
★★★★★
October 1, 2024
Original
I have never rented a car so easily...everything was perfect from a to z: punctual transport from the airport to the station, super friendly staff, I was informed about everything, nothing was charged to my credit card... And also when returning: a quick check to see whether the car is clean and whether the fuel is correct and transported straight back to the airport... Absolutely great! Anytime, any time!
Translation
Ich habe noch nie so unkompliziert ein Auto gemietet...es hat von a bis z alles gepasst: punktliche Transport vom Flughafen zur Station, super freundliche Mitarbeiter:innen, uber alles informiert worden, meiner Kreditkarte wurde nichts belastet.... Und auch bei der Ruckgabe: kurze Kontrolle, ob das Auto sauber ist und ob die Betankung stimmt und direkter Rucktransport an den Flughafen.... Absolut topp! Jederzeit und immer wieder!
★★★★★
October 1, 2024
Original
Picked up the car in Lisbon, returned it in Faro, and then took the shuttle service to the airport. No waiting times or complications. Everything was great
Translation
Auto in Lissabon abgeholt , in faro Ruckgabe , wurden dann auch mit dem Shuttle Service zum Flughafen gebracht. Keine Wartezeiten oder Komplikationen . Alles super
★★★★★
Local Guide October 1, 2024
Original
Good service and friendly people.
Translation
Goede service en vriendelijke mensen.
★★★★★
October 1, 2024
Original
★★★★★
Local Guide September 1, 2024
Original
★★★★★
September 1, 2024
Original
Uncomplicated, friendly and fast. Easy to find shuttle service. Any time.
Translation
Unkompliziert, freundlich und schnell. Shuttelservice einfach zu finden. Jederzeit wieder.
★★★★★
Local Guide September 1, 2024
Original
Rental in July 2024. Everything went well, we received a brand new Hyundai i20 which was very pleasant to drive. The center team was top notch. I recommend.
Translation
Location en juillet 2024. Tout sest bien deroule, nous avons recu une Hyundai i20 toute neuve et tres agreable a conduire. Lequipe du centre etait au top. Je recommande.
★★★★★
September 1, 2024
Original
★★★★★
Local Guide September 1, 2024
Original
Great company, well reserved car, Not expensive.
★★★★★
September 1, 2024
Original
We rented the car for 7 days and everything went great!! The employees were very friendly and everything was uncomplicated, everything was great thank you
Translation
Wir haben das Auto fur 7 Tage gemietet und hat alles super geklappt!! Die Mitarbeiter waren sehr sympathisch und alles war unkompliziert,, alles top danke
★★★★★
September 1, 2024
Original
- Online booking with varied vehicle options, easy and clear - Employee waiting at the airport at the agreed time, very quick pick-up of the vehicle at the airport - Clean, new vehicle, in excellent condition, did not present any problems during the period - Simple return, without being charged any unfair fees I recommend - 08/18/2024
Translation
- Reserva online com variadas opcoes de veiculos, facil e clara - Funcionario esperando no aeroporto no horario combinado, retirada do veiculo no aeroporto muito rapida - Veiculo limpo, novo, em otimo estado de conservacao, nao apresentou nenhum problema durante o periodo - Devolucao simples, sem ser cobrado nenhuma taxa abusiva Recomendo - 18/08/2024
★★★★★
Local Guide September 1, 2024
Original
Top speed and perfect services
Translation
Top snel en perfecte services
★★★★★
Local Guide August 1, 2024
Original
★★★★★
August 1, 2024
Original
Perfect welcome, almost new car, helpful and smiling staff, always available in case of problems! Don t hesitate, I recommend 10/10!
1 helpful
★★★★★
Local Guide August 1, 2024
Original
We rented the rental car through CHECK24 from Lisbon Airport to Faro Airport for 12 days. In Lisbon we were taken directly to our rental car in the arrivals hall and the contractual matters were taken care of quickly and easily. There is a toll transponder in the car (for a fee of 18 euros) with which you can drive on all toll roads in Portugal. Very uncomplicated! We kept the car (Skoda skala) very clean and it only had 38,000 kilometers on it. The return in Faro was problem-free and the shuttle bus quickly took us from the rental station to the airport. Clear recommendation from EPI!
Translation
Wir haben das Mietauto uber CHECK24 von Lissabon Flughafen nach Faro Flughafen fur 12 Tage gemietet. In Lissabon wurden wir in der Ankunftshalle direkt zu unserem Mietauto gefuhrt und die vertraglichen Dinge waren schnell und einfach erledigt. Im Auto ist ein Mauttransponder (gegen eine Gebuhr von 18 Euro) mit dem man in Portugal uber alle Mautstrassen fahren kann. Sehr unkompliziert! Das Auto (Skoda Skala) haben wir sehr sauber erhalten und es hatte erst 38.000 Kilometer drauf. Die Ruckgabe in Faro war problemlos und der Shuttlebus hat uns von der Vermieterstation schnell zum Flughafen gebracht. Klare Weiterempfehlung von EPI!
★★★★★
Local Guide August 1, 2024
Original
EPI Rent a Car is a reliable and affordable car rental company in the Algarve. Definitely recommended if you are looking for a hassle-free rental car experience. The pick-up and return service to and from the airport was also well organised.
Translation
EPI Rent a Car is een betrouwbare en voordelige autoverhuurder in de Algarve. Zeker een aanrader als je op zoek bent naar een zorgeloze huurauto-ervaring. De haal en breng service van en naar het vliegveld was ook goed geregeld.
1 helpful
★★★★★
August 1, 2024
Original
Everything went without any problems
Translation
Lief alles ohne Probleme
★★★★
Local Guide August 1, 2024
Original
Car was very good. Beautiful VW polo. Picking up the car went smoothly and smoothly. Dropping off was a bit less service. Didnt open until 8am. We were there at 7:50, but there were already employees working. We could already give the car to you, but it would cost 35 Euro due to early delivery. This was until 8 oclock. So just wait 10 minutes.

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