Centauro Car Rental Faro in Faro

3.4
★★★☆☆
(2672 reviews)

Si vous louez votre voiture chez Centauro Rent a Car a l'aeroport de Faro vous serez certain d'obtenir le meilleur service et la flotte renouvelee chaque annee. Vous pouvez egalement ajouter des options a votre reservation telles que conducteurs supplementaires, GPS, assurance tous risques sans franchise, siege enfant, etc. Grace a votre voiture de location a Faro vous pourrez explorer de superbes lieux au beau temps garanti pendant toute l'annee. Votre location de voiture vous attend a l'aeroport de Faro !

Working Hours

Monday 7 AM-11 PM
Tuesday 7 AM-11 PM
Wednesday 7 AM-11 PM
Thursday 7 AM-11 PM
Friday 7 AM-11 PM
Saturday 7 AM-11 PM
Sunday 7 AM-11 PM

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

308 810 777 centauro.net

Address

R. Francisco Assis 4A

8005-549 Faro

Plus Code: 22PR+V5 Faro

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Exterior

Exterior

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Inside

Inside

3.4
★★★☆☆
2672 reviews

Rating Distribution

5 stars
1187 (44.4%)
4 stars
402 (15.0%)
3 stars
199 (7.4%)
2 stars
160 (6.0%)
1 star
724 (27.1%)

Most Mentioned

shuttle bus service 130 tolls 77 surety 76 faro airport 68 queue 47 motorway 44 card payment 36 motor fuel 31 minibus 31 via verde 19
Featured Review
★★★★★
November 20, 2024
Original

We were verz happy with Centauro. Everything went smooth: the shuttle, pick up/ drop off. Got both deposits back (the gasoline deposit took 2 days, the toll deposit took 2 weeks). Thanks a lot!

Featured Review
★★★★
November 19, 2024
Original

Bit of treck to the pickup point at the airport, but it's the same for all off airport car hire companies. The transfer van takes about 30 minutes to go round so pot luck how long you have to wait, plus there wasn't room for our group 1st time round. Once at the car hire place sorting the paperwork was quick and the staff efficient. We booked through an agent, jet2, who told us about the $1600 hold on your credit card, but not the fuel and toll road charges, $128 plus $100. These were refunded after the car was returned with a full petrol tank. It took 2 days for the 1st and 2 weeks for the latter as they have to wait for the toll data. The car came with a few scuffs and scratches which were all detailed on the form so there were no issues when it was returned. The return process was very quick.

Featured Review
★★★★★
November 7, 2024
Original

I've hired 4 cars this year, from 4 different providers in 4 different locations and this one was the best. I took the premium package, so all included, no excess (just deposit for fuel and tolls, c200 EUR) direct from Centauro, which meant that there was no aggressive upsell when collecting, as with another provider this year (who insisted that the Autoeurope protection was not valid, and neither was the deposit amount promised) - so just walked in, paid deposit, drove out in about 10 minutes. Drop off was the same - checked the fuel and the car, said everything was fine, and dropped us at airport immediately - fuel deposit was repaid within a day or two, toll deposit came back after a week). And, car didn't breakdown and leave us stranded at the top of a mountain for 7 hours, so that's always a bonus! (as happened with another provider!)

Featured Review
★★★★★
September 30, 2024
Original

As I pre-booked the vehicle a couple of months in advance, I obtained a very good price, and I was served straightaway when I arrived at the office, as I had been asked to provide my flight time, so they had my details ready. The only advice I would give was that we used the Waze app to find the drop off location at the end of the rental, and it sent us to an incorrect location a few miles away! Google maps on the other hand, found the correct location first time.

Featured Review
★★★★★
September 26, 2024
Original

I rented a car with zero excess plan. I find the price is very competitive. It was so smooth from pick up to drop off. The location may put you off, but the shuttle bus comes frequently. So, I see not much difference with queening at airport for picking up a car.

Featured Review
★★★★★
August 14, 2024
Original

I recently had the pleasure of renting a car from Centauro at Faro Airport and I must say, their service exceeded my expectations. From start to finish, every member of staff I encountered was professional, friendly, and incredibly helpful. Our flight was delayed due to a broken seal on the door which required an engineer's attention. Unfortunately, this meant we were arriving much later than planned. Despite this, a lovely lady from Centauro called me just before they were about to close, making sure I was still planning to arrive. Her thoughtfulness and reassurance really made a stressful situation much easier. When we finally arrived, the staff at Centauro were ready and waiting. The check-in process was swift and efficient, and they ensured we had all the information we needed before setting off. The car itself was in excellent condition, clean, and well-maintained. Upon returning the vehicle, the process was equally seamless. The staff again were courteous and efficient, making the return as hassle-free as possible. A big thank you to the lady who called me and person that stayed over to make sure we were happy before we leave. Your outstanding customer service will definitely bring me back next time I'm in Faro. Highly recommended!

Featured Review
★★★★★
November 30, 2023
Original

We visited Portugal and I booked with Centauro. A minibus picked us up from the airport and took us to the office where staff were very friendly. I got upgraded to a car which had all the mod cons and it was a delight to drive everywhere. It was actually good value. It cost us roughly PS20 per day including fuel and insurance! Thoroughly recommend them.

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1 found this helpful
Featured Review
★★★★★
November 28, 2023
Original

Have used Centauro several times there is a reason why I return to this company. Great prices and they don't rip you off with the full cover insurance. The guys in the Faro office are very nice and action everything in a timely manor. We booked a category A car but received a Citroen C4 which I am sure is a Category C car so that was super nice. Thank you!

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1 found this helpful
★★★★★
December 1, 2024
Original
All of the staff were very welcoming and explained everything perfectly, there was no waiting around. The bus to the airport and back was already waiting and left straight away. I would recommend this company to anyone
November 25, 2024
Original
Im still waiting for a refund of 100 of the toll advance, its been more than 10 days, its a shame. This is going to be the last time I go through centauro and I am a long-time customer as well as my friends and relatives I will tell them not to go through this agency anymore between the shuttle problems, the customer service and now the missing refund for this does a lot. If I dont get a refund within 48 hours I will call my lawyer
Translation
Je suis toujours en attente du remboursement de 100 de l avance des peages cela fait plus de 10 jours c est une honte. Ca va etre la derniere fois que je passe par centauro et je suis un client de longue date ainsi que mes amis et parents je leur dirai de ne plus passer par cette agence entre les problemes de navette , le service client et maintenant le remboursement manquant cela fait beaucoup. Si je n ai pas de remboursement sous 48h j appellerai mon avocat
★★★★★
Local Guide November 24, 2024
Original
Great service, especially if you book online and join their membership for extra discount
★★★★★
November 24, 2024
Original
★★★★
Local Guide November 24, 2024
Original
Car recovered quickly and above all upgraded as often. The only downside is the price of insurance but it is also the price of peace and quiet during your stay.
Translation
Voiture recuperee rapidement et surtout surclasse comme souvent. Seul bemol c est le prix des assurances mais c est le prix de la tranquillite aussi pour etre tranquille pendant votre sejour.
★★★
Local Guide November 24, 2024
Original
The rental prices are good, but after checking the vehicle, I saw that it wasnt there and I had to ask for the safety kit (triangle and reflective vest). The vehicle does not come with a spare tire (spare tire), just a machine to inflate tires. In one of the locations, it was only when I was traveling that I saw that there was no water in the nozzle reservoir for washing the windshield. Therefore, it is important to check the entire vehicle to avoid surprises.
Translation
Os precos de locacao sao bons, mas apos conferir a viatura, vi que nao se encontrava e tive que pedir o kit de seguranca (triangulo e colete reflectivo). O veiculo nao vem com pneu reserva (estepe), apenas uma maquina para encher pneus. Em uma das locacoes so quando ja estava em viagem vi que nao havia agua no reservatorio do esguicho para lavagem do parabrisa. Portanto, e importante conferir todo o veiculo para evitar surpresas.
★★★★★
November 24, 2024
Original
Fair prices, quick processing, new and clean car, about 10 minutes from the airport by shuttle. Very friendly staff, gladly again!
Translation
Faire Preise, schnelle Abwicklung, neues und sauberes Auto, ca 10 min mit dem Shuttle vom Flughafen entfernt. Sehr freundlicher Mitarbeiter, gerne wieder!
★★★★★
Local Guide November 17, 2024
Original
★★★★★
Local Guide November 17, 2024
Original
Friendly service and efficient.
★★
November 17, 2024
Original
No problem getting the car back. Big problem with the passenger compartment which reeked of tobacco... Dirty bodywork... I do not recommend
★★★★★
Local Guide November 17, 2024
Original
Recommended place to do your Christmas shopping congratulations
Translation
Local para fazer as compras de natal recomendavel parabens
November 10, 2024
Original
So if you think youre getting a good deal, youre in luck. They forget to pick you up at the airport, you manage as best you can. The car you reserved is no longer available. The insurance you took out overbooking does not suit them. As a result, the price is multiplied by 4 and you have lost 1 day.
Translation
Alors si vous pensez faire une bonne affaire ravisee vous. Ils oublient de venir vous chercher a l aeroport, vous vous debrouillez comme vous pouvez. La voiture que vous avez reserver n est plus dispo. L assurance que vous avez pris surbooking ne leur convient pas. Resultat, le prix est multiplie par 4 et vous avez perdu 1 journee.
★★★★★
November 10, 2024
Original
I was a little scared when I saw some of the comments but in the end 58 for a Renault Clio for a week is really cheap. I added the insurance offered by Ryanair, for a total of 107 for one week. You must include a deposit of around 100 for a full tank which will be returned when the vehicle is returned. There is also a deposit of 100 euros for the remote toll which is automatic in Portugal. The deposit is refunded within 10 days as the last tolls must be calculated. As in all rentals, it is better to have a credit card with a ceiling > 1500 for the car deposit otherwise you will have to opt for the rental companys package which was 187 to remove this deposit. Efficient team and unbeatable price for the month of October.
Translation
J ai eu un peu peur en voyant certains commentaires mais au final 58 pour une Renault Clio pour une semaine, c est vraiment pas cher. J ai rajoute l assurance propose par Ryanair, soit 107 au total pour une semaine. Il faut inclure une caution d environ 100 pour un plein qui sera rendu lors de la restitution du vehicule. Il y a aussi une caution de 100 euros pour le tele peage qui est automatique au Portugal. La caution est remboursee sous 10 jours car il faut le decompte des derniers peages. Comme dans toutes les locations il vaut mieux avoir une cb avec un plafond > 1500 pour la caution de la voiture sinon vous devrez opter pour le package du loueur qui etait a 187 pour supprimer cette caution. Equipe efficace et tarif imbattable pour un mois d octobre.
★★★★★
November 10, 2024
Original
Rented a car for 8 days, great experience. Friendly staff, nice car and great price. I would definitely rent again with them!
November 10, 2024
Original
The coach comes to the airport every 30 or 40 minutes and when we call we get a service in Spanish. The Faro agency deserves a service that speaks in Portuguese or a proper number, right?
Translation
L autocar viens a l aeroport toutes les 30 ou 40 minutes et quand on appelle on tombe sur un service en espagnol l agence de Faro meriterait un service qui parle en portugais ou un numero propre non ?
★★★★★
November 10, 2024
Original
Staff were polite and helpful. Informed me of everything I needed to know
★★★★
November 10, 2024
Original
★★★★★
Local Guide November 10, 2024
Original
★★★★★
Local Guide November 3, 2024
Original
Very friendly staff
Translation
Sehr freundliche Mitarbeiter
★★★★★
Local Guide November 3, 2024
Original
Excellent service and exquisite kindness, with great professionalism and attention to the customers requests and needs, average prices, I highly recommend.
Translation
Ottimo servizio e gentilezza squisita,con molta professionalita e attenzione alle richieste e o necessita del cliente, prezzi nella media,consiglio vivamente.
November 3, 2024
Original
Centauros website and various portals state that credit and debit cards are accepted on site. Unfortunately, when we picked up the rental car in Faro, we were informed that debit cards would only be accepted if we took out additional insurance of 156. Without additional insurance, only credit cards are accepted. The information on the homepage is therefore an absolute deception. I can only warn anyone who has a debit card and relies on the information on the homepage to sign a rental agreement with Centauro. There are many rental car providers that do not accept debit cards, which is generally not objectionable, but then it is usually not advertised on the homepage. Unfortunately, an absolute rip-off.
Translation
Auf der Webseite von Centauro und in diversen Portalen wird angegeben, dass vor Ort Kredit - und Debitkarten akzeptiert werden. Leider wurde uns dann aber bei der Abholung des Mietwagens in Faro mitgeteilt, dass Debitkarten nur akzeptiert werden, wenn wir eine Zusatzversicherung von 156 abschliessen. Ohne Zusatzversicherung werden nur Kreditkarten akzeptiert. Die Informationen auf der Homepage sind somit eine absolute Tauschung. Ich kann nur jeden warnen einen Mietvertrag bei Centauro abzuschliessen, der eine Debitkarte hat und sich auf die Informationen auf der Homepage verlasst. Es gibt ja viele Mietwagenanbieter die keine Debitkarte akzeptieren, was ja grundsatzlich auch nicht verwerflich ist, aber dann wird es in der Regel auch nicht auf der Homepage beworben. Leider absolute Abzocke.
1 helpful
★★★★★
Local Guide November 1, 2024
Original
The servers were very friendly, in fact all the staff were very polite and quick to respond. I would like to say a big thank you to Vanessa in particular, most kind and always smiling.
Translation
As atendentes muito simpaticas, alias todo funcionarios foram muito educados e rapidos no atendimento. Queria deixar meu muito obrigada para Vanessa em especial, mais gentil e sempre sorridente.
November 1, 2024
Original
Frankly, if you want to rent a car without problem, avoid this rental company. Shuttle to the airport who complains and wants to charge us 40 euros because our plane was late so after 11 p.m. it is surcharged (Arrival at 11:10 p.m. at the agency). When showing my license the person refuses it because the validity date of my heavy goods vehicle license is no longer valid. I specify that I rented a 7-seater car. My wife offers hers which is also refused because the reservation is not in her name. You must contact the rental organization again to make a change of identity. Anyway, we ordered a taxi and went to the hotel to rent a car again the next day but elsewhere. I would like to point out that the second rental company accepted my license without any problem.... To flee.
Translation
Franchement si vous souhaitez louer une voiture sans probleme, eviter ce loueur. Navette a laeroport qui rale et veut nous facturer 40 euros car notre avion etait en retard donc apres 23h cest surtaxe (Arrivee a 23h10 a lagence). Au moment de montrer mon permis la personne le refuse car la date de validite de mon permis poids lourd nest plus valable. Je precise que je louais une voiture 7 places. Mon epouse propose le sien qui est aussi refuse car la reservation nest pas a son nom. Il faut recontacter lorganise de location pour faire un changement didentite. Bref, on a commande un taxi et nous sommes alles a lhotel pour relouer une voiture le lendemain mais ailleurs. Je precise que le deuxieme loueur a accepter sans probleme mon permis.... A fuir.
Local Guide November 1, 2024
Original
I rented a car, after returning it was charged the full amount again and no one responds to phone and email for 6 months. Criminal company
Translation
Ik heb een auto gehuurd, na het inleveren is het volledige bedrag weer in rekening gebracht en niemand reageert 6 maanden op telefoon en e-mail. Crimineel bedrijf
1 helpful
★★★★★
Local Guide November 1, 2024
Original
Fast and easy pickup and return. Very new car (6,000km), without defects or damage. Reimbursement of the flat rates was quick - at the moment of return the amount was no longer blocked on the credit card. After handing it in, it took about 10 days before the last fee for tolls and petrol was refunded.
Translation
Schnelle und unkomplizierte Abholung und Ruckgabe. Sehr neues Auto (6.000km), ohne Mangel und Schaden. Erstattung der Pauschalen ging schnell -- im Moment der Ruckgabe war der Betrag auf der Kreditkarte nicht mehr geblockt. Nach Abgabe hat es aber noch ca. 10 Tage gedauert, dann war auch die letzte Gebuhr fur Maut & Benzin erstattet.

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