SIXT - Barcelona Aeropuerto T2 in El Prat de Llobregat
Working Hours
Location
Business Features
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Contact Information
+34 871 18 01 92 sixt.esAddress
Terminal 2 Llegadas
08820 El Prat de Llobregat
Plus Code: 833H+74 El Prat de Llobregat, Spain
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Rating Distribution
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I was first offered a car that smelled completely of smoke, then a car with various minor defects, the defects report was not gone through with me. Then they said I had caused one of the defects. I was a happy Sixt customer until today. Thank you for nothing Sixt Barcelona.
Excellent service and the car was in perfect condition. Very recommended. Staff was really good
I recently had the pleasure of visiting Sixt, and I must say, the experience was outstanding. From the moment I come , I was greeted warmly by the knowledgeable and friendly staff. What impressed me the most was the transparency and honesty exhibited throughout the process. I highly recommend Sixt to anyone in need of reliable and trustworthy rental services. Their exceptional service, expertise, and dedication to customer satisfaction have earned my trust and loyalty. Especially big big big "thank you" for lady Mariia U ( I forgot surname ;D ), She was really really nice, smile, clearly explain me all process, and even she was during return process. Thank you very much
Perfect car, fast service, good price, I don't understand the bad review, follow the instruction and everything will be fine ! Recomended
Really quick and easy,got new Audi a3
Terrible experience with the return, first they tried to charge me for an additional day of rental when I had clearly returned the vehicle way before the agreed time. Was able to get that reversed but then they sent me another bill for damages that were already on the car when we took it and it was already reported on the hire agreement + we had a lot of photos as proof. Very frustrating experience, would not recommend.
The best organized car rental business at Barcelona airport.
I'm quite sure the receptionist tried to scam me. I had rented a 5008 (IVAR category) or similar for 2 weeks, I also did the rental way in advance. But when I arrived to pick up the car the person on the desk first tried to offer upgrades that I did not want and then he said that the car I booked is not available and I need to upgrade for a fee of 180eur to another car which was a saloon type car and not the type I orginally rented, he said if I do not upgrade then I need to wait for a long time which also did not make sense. Well I the was forced to accept the upgrade. Outside at the parking space the lady was super helpful and I explained the situation to her and she also was a bit baffled on whats going on. He called the man on the desk. After some time the man called the lady back that Sixt will do the upgrade for free. The money was returned after a few emails to the customer support and then the receptionist called me and was blaming me for giving him a bad review. Don't accept any paid upgrades, it's their policy to upgrade for free if the category car is not available.
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