Renting Flexible El Prat | Northgate in El Prat de Llobregat

3.4
★★★☆☆
(433 reviews)

!La movilidad perfecta te espera en Northgate! Con mas de 40 anos de experiencia, somos lideres en renting de coches y furgonetas en Barcelona - El Prat de Llobregat. Imagina un Renting Flexible disenado para ti, sin entrada ni permanencia, con todo incluido. Contamos con una plantilla de mas de 1.000 profesionales, una flota de 65.000 vehiculos, y mas de 3.000 talleres de confianza. Nuestra red de delegaciones en todas las Comunidades Autonomas garantiza que estemos cerca de ti. Confia en nosotros para satisfacer todas tus necesidades de movilidad. !Descubre Northgate!

Working Hours

Monday 8:30 AM-5:30 PM
Tuesday 8:30 AM-5:30 PM
Wednesday 8:30 AM-5:30 PM
Thursday 8:30 AM-5:30 PM
Friday 8:30 AM-5:30 PM
Saturday Closed
Sunday Closed

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+34 934 78 32 23 northgate.es

Address

Carretera Ca l'Alaio, 6

08820 El Prat de Llobregat

Plus Code: 83HJ+FP El Prat de Llobregat, Spain

Photo Gallery

Featured

Featured

Videos

Videos

Inside

Inside

3.4
★★★☆☆
433 reviews

Rating Distribution

5 stars
169 (39.0%)
4 stars
78 (18.0%)
3 stars
56 (12.9%)
2 stars
30 (6.9%)
1 star
100 (23.1%)

Most Mentioned

workshop 19 management 12 price 11 quote 11 door 5 rental agreement 5 bulb 4 mechanics 4 vehicle inspection 3 repair 2
Featured Review
November 18, 2024
Original

Ya he ido en varias ocasiones porque llevo un vehiculo de empresa y no me queda mas remedio que pasar alli sus revisiones ,ITV etc , pero para cada reparacion ,revision o cambio te pegas alli hora y media minimo para que te entregen el coche aun estando avisado de que vayas ya recogerlo hoy sin ir mas lejos para coger herramientas de mi vehiculo averiado y pasarlas a mi coche de sustitucion 95 minutos

Translation

I have already been there on several occasions because I have a company vehicle and I have no choice but to undergo its inspections, ITV, etc. there, but for each repair, inspection or change you spend a minimum of an hour and a half there so that they can deliver the car to you even if it is still there. warned that you should go pick it up today without going any further to grab tools from my broken down vehicle and transfer them to my replacement car 95 minutes

Featured Review
★★★★★
October 11, 2024
Original

La verda que mi ultima esperiencia no fue muy buena por no saber el funcionamiento, hoy he pasado con cita previa y a sido expectacular y muy bien atendido , un 5 no un 10

Translation

The truth is that my last experience was not very good because I did not know how it worked, today I went by appointment and it was spectacular and very well attended, a 5 not a 10

Featured Review
October 7, 2024
Original

En estos dias he estado en Northgate, fui a devolver un coche y he tenido una muy mala experiencia con un empleado. Primero me dijo que tenia que dejar la llave para ir a firmar a las oficinas y me pidio unos datos, la situacion fue porque yo queria ver cuando hacia las fotos del coche para que luego no me salgan con costes extra. El chico de muy mala manera me dijo que ese era su trabajo y que lo dejara hacerlo, y que si no me gustaba me fuera a quejar a la oficina, la verdad es que no entiendo como una empresa pone a una persona asi de cara al publico, ya que he pasado un momento muy incomodo. Le pregunte su nombre para poner una queja y no me lo quiso dar. Cuando me iba lo averigue con otro companero y me dijo que se llama Fernando. Volvere a alquilar porque el servicio fue bueno, pero espero que la empresa haga algo con esta persona tan maleducada.

Translation

These days I have been in Northgate, I went to return a car and I had a very bad experience with an employee. First he told me that I had to leave the key to go sign at the offices and asked me for some information. The situation was because I wanted to see when he was taking photos of the car so that later I wouldn't have to incur extra costs. The boy in a very bad way told me that this was his job and that I should let him do it, and that if I didn't like it I was going to complain to the office, the truth is that I don't understand how a company puts a person like that in front of the public, since I have had a very uncomfortable moment. I asked him his name to file a complaint and he didn't want to give it to me. When I was leaving I found out with another colleague and he told me his name is Fernando. I will rent again because the service was good, but I hope the company does something about this rude person.

Featured Review
★★★★★
September 17, 2024
Original

Excelente servicio de alquiler de coches** Es la segunda vez que utilizo los servicios de esta empresa y nuevamente la experiencia fue fantastica de principio a fin. El proceso de reserva fue sencillo y rapido, con una amplia seleccion de vehiculos disponibles para elegir. Los coches estaban en perfectas condiciones el primero (12 kilometros), limpios, y bien mantenidos. El equipo de atencion al cliente fue sumamente amable y servicial, respondiendo todas mis dudas con rapidez. Ademas, los precios han sido muy competitivos, sin cargos ocultos ni sorpresas de ultima hora. La recogida y devolucion del coche fue facil y eficiente, lo que hizo que el viaje fuera aun mas agradable. Definitivamente, recomendaria esta empresa a cualquiera que busque un alquiler de coches fiable y sin complicaciones. !Volveremos a usar sus servicios en el futuro!

Translation

Excellent car rental service** This is the second time I have used the services of this company and again the experience was fantastic from start to finish. The booking process was simple and quick, with a wide selection of vehicles available to choose from. The cars were in perfect condition the first time (12 km), clean, and well maintained. The customer service team was extremely friendly and helpful, answering all my questions quickly. Plus, the prices have been very competitive, with no hidden charges or last minute surprises. Car pick up and drop off was easy and efficient which made the trip even more enjoyable. I would definitely recommend this company to anyone looking for a reliable and hassle-free car rental. We will use your services again in the future!

Featured Review
★★★★★
June 4, 2024
Original

Very well organised

Featured Review
July 14, 2023
Original

Despues de dejar el coche en taller por un golpe lateral asi es como lo devuelven...retrovisor temblando a partir de 60km/h, apoyacabezas del acompanante que no baja, plasticos que no encajan, marcas de herramientas en salpicadero y todo el polvo de la reparacion dentro del vehiculo... incluso el adhesivo del recambio de la puerta trasera de recuerdo, agradezco que no dejaran el papel de aluminio del bocadillo del mecanico; en fin si podeis elegir otra compania de renting no lo dudeis.

Translation

After leaving the car in the shop due to a side impact, this is how they return it...rearview mirror shaking from 60km/h, passenger headrest that does not go down, plastics that do not fit, tool marks on the dashboard and all the dust from the repair inside the vehicle... even the souvenir tailgate replacement sticker, I appreciate that they didn't leave the aluminum foil from the mechanic's sandwich; Anyway, if you can choose another rental company, don't hesitate.

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1 found this helpful
Featured Review
★★★★★
July 21, 2019
Original

Ok

Featured Review
★★★
May 14, 2019
Original

OK

★★★★★
November 1, 2024
Original
Congratulations to the door, reception and workshop operators. On my first visit, I was very well attended to and attentive to all my questions, chich@s,
Translation
Felicitar a los operarios de puerta,recepcion y taller en mi primera visita estuve muy bien atendida y atentos a todas mi dudas, chich@s,
★★★★★
November 1, 2024
Original
We are very happy with your service! It went really well for us! :)
★★★★★
November 1, 2024
Original
★★★★★
November 1, 2024
Original
★★★★★
November 1, 2024
Original
★★★★★
Local Guide November 1, 2024
Original
Excellent service, everything very fast and easy. Above all the attention of the employee Cristian. Thanks for everything.
★★★★★
November 1, 2024
Original
Good service and better attention!! Thanks for everything Cristian
Translation
Buen servicio y mejor atencion!! Gracias por todo Cristian
★★
Local Guide October 1, 2024
Original
★★★★★
October 1, 2024
Original
Good rental company and workshop service, we had an appointment to check the vehicle and with some problem that we detected after a puncture and they did not deliver it perfect.
Translation
Buena empresa de alquiler y servicio de taller, estuvimos con cita revisando el vehiculo y con algun problema que detectemos despues de un pinchazo y no lo entregaron perfecto.
★★★★★
October 1, 2024
Original
Good treatment, very qualified and fast staff, request an appointment if it is not normal that if you show up without notice you wait a little, after 6 years every time I have to attend both reception and workshop have impeccable service
Translation
Buen trato, personal muy cualificados y rapidos , solicitar cita previa si no es normal que si te presentas sin aviso esperes un poco, despues de 6 anos cada vez que tengo que asistir tanto recepcion como taller tienen un servicio impecable
★★★★★
October 1, 2024
Original
Very good experience in the workshop and customer service, thank you
Translation
Muy buena experiencia en taller y atencion al cliente, gracias
★★★★
Local Guide September 1, 2024
Original
September 1, 2024
Original
When I picked up the car everything was fine but when I returned it they said it had a side dent and after talking to the worker and asking him to point out the dent he told me he pointed out a stain that I was able to remove with my finger. The worker refused to remove the punch from the paper and insisted that once it was placed on the tablet there was nothing to do. Terrible service I attach the photograph of the door that is newer than its neurons. All to scam customers. I do not recommend renting cars here.
Translation
Al recoger el coche todo bien pero al devolverlo decian que tenia un golpe lateral y tras hablar con el trabajador y pedirle que me senale el golpe me dijo senalo una mancha que pude quitar con el dedo. El trabajador se nego a quitar del papel el golpe e insistia en que una vez puesto en la tablet ya no habia nada que hacer. Pesimo servicio Adjunto la fotografia de la puerta que esta mas nueva que sus neuronas. Todo por estafar a los clientes. No recomiendo coger coches de renting aqui
★★★★★
August 1, 2024
Original
Correct and fast
Translation
Correctes i rapits
★★★★★
August 1, 2024
Original
Friendly and cordial treatment from the staff, quick responses in workshop service!
Translation
Trato amable y cordial de su personal respuestas rapidas en atencion en taller !
★★★★★
Local Guide August 1, 2024
Original
Renting to individuals without permanence
Translation
Renting a particulares sin permanencia
★★★★★
August 1, 2024
Original
The best Northgate that exists, all the reception and management girls are good workers!!!
Translation
El mejor Northgate que existe, todas las chicas de recepcion y gestion buenas trabajadoras!!!
★★★★★
August 1, 2024
Original
Very happy with the speed of the management, and very happy with the attention received by Natalia
Translation
Muy contento con la rapidez de la gestion,y muy contento por la atencion recibida por natalia
★★★★★
August 1, 2024
Original
The best Northgate in Spain, excellent service and treatment
Translation
El mejor Northgate de Espana, servicio y trato excelente
★★★★★
Local Guide July 1, 2024
Original
Amazing service, they are always super fast and very attentive, 100% recommended, the girls at the counter are sweet!
Translation
Una pasada de servicio, siempre son super rapidos y muy atentos, recomendables 100%, las chicas de mostrador son un amor!
★★★★★
July 1, 2024
Original
Total flexibility on the part of the company and professionals who are totally close, empathetic and personalized. They have been able to find the solution for our case by doing more than other companies normally do. 100% recommended. Thank you @Natalia, excellent professional.
Translation
Flexibilidad total por parte de la empresa y profesionales totalmente cercanos, empatices y trato personalizado. Han sabido buscar la solucion para nuestro caso haciendo mas de lo que hacen normalmente otras empresas. 100% recomendable. Gracias @Natalia, excelente profesional.
★★★★
Local Guide July 1, 2024
Original
★★★★★
June 1, 2024
Original
Solved the problem with the passenger window regulator quickly and efficiently. Friendly and professional staff
Translation
Solucionado el problema con el elevalunas del copiloto de forma rapida y eficaz.. personal amable y profesional
May 1, 2024
Original
Slow, and with little desire to work, a 1.30 hour review ended up being 5 hours, the entire morning wasted
Translation
Lentos, y con pocas ganas de trabajar, una revision de 1,30h han terminado siendo 5H, toda la manana perdida
Local Guide May 1, 2024
Original
★★★★
Local Guide May 1, 2024
Original
★★★
Local Guide May 1, 2024
Original
Its not bad, its not much special either.
Translation
No esta mal tampoco es gran cosa especial