Hertz in Durango

4.1
★★★★☆
(188 reviews)

Sin importar el motivo de tus viajes o el destino, Hertz Mexico pone a tu disposicion una amplia variedad de vehiculos que se renuevan constantemente para garantizarte una experiencia de viaje comoda, segura y confiable, en sus mas de 190 locaciones.

Working Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location

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Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Amenities
  • Gender-neutral toilets

Contact Information

+52 800 405 7000 avasa.com.mx

Address

DURANGO GOMEZ PALACIO KM.15.5

34319 Durango

Plus Code: 4FG8+GF Durango, Mexico

Photo Gallery

Featured

Featured

Inside

Inside

Exterior

Exterior

Videos

Videos

Street View & 360deg

Street View & 360deg

4.1
★★★★☆
188 reviews

Rating Distribution

5 stars
134 (71.3%)
4 stars
11 (5.9%)
3 stars
3 (1.6%)
2 stars
2 (1.1%)
1 star
38 (20.2%)

Most Mentioned

price 12 airport 7 cart 5 phone 4 state 3 respect 3 pay 3 business manager 2 income tax 2 expedia 2
Featured Review
★★★★★
November 11, 2024
Original

Thank you to Jonathan for making things work out great. The car I rented was not available but he was able to get me into a very comfortable car. Simple and quick check in!

Featured Review
★★★★★
October 10, 2024
Original

Pricey but good service. Reliable cars with great gas mileage. Would consider again!

Featured Review
★★★★★
September 21, 2024
Original

Christian is very helpful and it was an easy process

Featured Review
★★★★★
August 3, 2024
Original

Great services, good and comfortable car.

Featured Review
★★★★★
May 31, 2024
Original

Car rental was quick and easy and they were great to work with

Featured Review
★
April 14, 2024
Original

Did not honour reservation. Actively lied to try and prevent refund being issued. Please see all the other similar reviews and avoid at all costs.

Featured Review
★
April 2, 2024
Original

DO NOT RENT HERE. We made reservations weeks ago (through Expedia) and paid for a reservation. We arrive at the airport today and the clerk just says that they cannot see our reservation details and tried charging 3x what we originally paid. Stay away from these crooks.

Featured Review
★
December 28, 2023
Original

Was very upset I made a reservation and when I arrived to the airport they said that there was no reservation. We called customer service and they said that they did see the reservation but since it wasn't paid that we lost it and they gave it to someone else, but not once did it give me the option to pay online it only let me choose pay at counter. They should have somewhere on their website were it states that if payment is not made in full you will loose your reservation.

★★★★★
Local Guide December 1, 2024
Original
Very friendly, the car in good condition and running well
Translation
Muy amables, el auto en buenas condiciones y buen funcionamiento
★★★★★
November 30, 2024
Original
Excellent service, efficiency and vehicles
Translation
Excelente atencion eficiencia y vehiculos
★★★★★
November 30, 2024
Original
★★★★★
November 30, 2024
Original
★★★★★
Local Guide November 29, 2024
Original
Excellent service and attention.
Translation
Excelente servicio y atencion.
★★★★★
November 28, 2024
Original
Excellent service
Translation
Excelente servicio
★★★★★
Local Guide November 28, 2024
Original
Excellent service
Translation
Excelente servicio
★★★★★
November 28, 2024
Original
★★★★★
November 28, 2024
Original
Always excellent service and the Duster never fails
Translation
Excelente servicio siempre y la Duster nunca falla
★★★★
November 28, 2024
Original
★★★★★
November 28, 2024
Original
★★★★★
November 27, 2024
Original
★★★★★
November 26, 2024
Original
★★★★★
November 26, 2024
Original
★★★★★
November 25, 2024
Original
★★★★★
November 24, 2024
Original
Everything very good.
Translation
Todo muy bien.
★★★★
November 24, 2024
Original
★★★★★
November 24, 2024
Original
★★★★★
Local Guide November 24, 2024
Original
Good service
Translation
Buen servicio
★★★★★
Local Guide November 24, 2024
Original
Everything very good and fast service
Translation
Todo muy bien y rapida la atencion
★★★★★
November 17, 2024
Original
The best cars and prices
Translation
Los mejores carros y precios
★★★★★
November 17, 2024
Original
Excellent service
Translation
Excelente servicio
★★★★★
November 17, 2024
Original
★★★★★
November 17, 2024
Original
Super attentive manager Cristian of German origin
Translation
Super atento el gerente Cristian de procedencia alemana
★★★★★
November 17, 2024
Original
Very good service and attention.
Translation
Muy buen servicio y atencion.
★★★★★
November 17, 2024
Original
★★★★★
November 17, 2024
Original
★★★★★
November 17, 2024
Original
★★★★★
Local Guide November 17, 2024
Original
★★★★★
Local Guide November 10, 2024
Original
Excellent treatment!!! Everything good with the car
Translation
Excelente trato!!! Todo bien con el auto
★★★★★
November 10, 2024
Original
Excellent service and availability
Translation
Excelente servicio y disponibilidad
★★★★★
November 1, 2024
Original
Excellent service
Translation
Excelente servicio
★★★★★
November 1, 2024
Original
★★★★★
November 1, 2024
Original
★★★★★
Local Guide November 1, 2024
Original
I loved the service from start to finish. I arrived without a reservation and was still able to get a car without problems.
Translation
Me encanto el servicio de principio a fin. Llegue sin recervacion y aun asi pude obtener carro sin problemas.
★★★★★
November 1, 2024
Original
★★★★★
November 1, 2024
Original
★★★★★
November 1, 2024
Original
★★★★★
Local Guide November 1, 2024
Original
Great customer service
★★★★★
November 1, 2024
Original
★★★★★
November 1, 2024
Original
★★★★★
November 1, 2024
Original
Car picked up and delivered to Durango airport. Auto with the contracted features, everything in order.
Translation
Auto recogido y entregado en aeropuerto de Durango. Auto de las caracteristicas contratadas, todo en orden.
★
November 1, 2024
Original
Terrible synchronization of rental charges between Hertz and Booking. They play ball with each other. I spent an additional amount of more than 80%, no one solved it for me.
Translation
Pesima sincronizacion de cargos de alquiler entre Hertz y Booking. Se hechan la pelota entre uno y otro. Gaste un adicional de mas del 80%, nadie me resolvio.
★★★★★
November 1, 2024
Original
Very good They should support the driver with the loan of a cell phone holder so he can put it on the Vita and be able to see the GPS And loan of cable to charge the cell phone
★★★★★
November 1, 2024
Original
★★★★
November 1, 2024
Original
very good service from the staff, the only detail is that they dont give you the car you rent, I rented an SUV for the space and they gave me a smaller car
Translation
muy buen servicio de el personal, el unico detalle que no te dan el carro que rentas, rente una SUV por el espacio y me dieron un carro mas chico
★★★★★
November 1, 2024
Original

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