GoCar by Europcar Terminal 1 - Collections/Returns in Dublin

They use low prices to attract customers, and then when you get to the car rental place, they don't accept any other insurance you bought, and require you to buy their own expensive insurance. It's a bit deceptive. I don't recommend it!

I have rented a car with Europcar several times. There were very various experiences with the service at the counter. Some really bad, when they tried to sell an extra insurance or tried to charge an airport fee (2014). But most of the time it was very positive.

We rented a car here for few days and everything went well. I was really sceptical due to the bad reviews, but being objective the experience was really good. My brother's flight was delayed and they were about to close, the people in the counter were really kind and waited for us. They explained to us that it was better to hire the insurance which I recommend as if you don't do it , the company will freeze 1.5K from your car until you return the car. I would say the insurance makes sense and you don't need to be worried at all. The only thing I would recommend is perhaps to checkout with them in advance price of the hire plus insurance as it's not shown on the price. Everything else was good.

They charge more to rent from here as opposed to "Dublin North" but in my case the line was so long in terminal 2 they sent me to Dublin North to check in promising more agents and less of a line. Total lie. 15 parties ahead of me and just two agents whereas there were three in the terminal. Either way the cars are at Dublin North, not at the airport. But if you check in at the airport, you just pick up your key at Dublin North which looked faster but is still not the airport location. Hertz looked good if you have your choice. No line at all.

I totally agree with the other bad reviews. The insurance scam they are running guarantees you are either buying their overpriced insurance or spending hours trying to figure it out. The '5 star reviews' I'm reading must be paid. I got there, with a doc from my chase Visa card showing 'worldwide coverage'. Not acceptable to them. Spent 90 minutes on the phone with visa, finally got a specific letter on visa letterhead that said 'worldwide coverage'. They refused it, and required the phrase 'the formerly excluded countries of the Republic of Ireland and Northern Ireland are now covered'! It took another 90 minutes and I only got that because my Chase visa person was so nice. All the booking docs said was that you needed written proof of insurance which is what I started with. Note that my car was $35 a day, and the woman at the counter tried to force me to buy an additional $70/day of insurance-- double the car rental fee! Do NOT rent here. It ends up being cheaper using Hertz

Great rental from start to finish. The main thing that others have as a problem is that they don't read. I showed up with the letter from my credit card company stating that I had insurance. No problem. I expected the EUR5000 euro hold to not buy their insurance. No problem. There were several dings in the car, all previously noted. No problem. I returned it with a scuff that can be buffed out. No problem. The car was a dream and everyone was very nice. I would not hesitate to use them again.

Terrible experience with europar. Go without another company! Let me vent... - Took SO long to get car and did all the paperwork ahead of time to avoid wait. - they wouldn't let us rent car without a note from bank, so we had to pay 300,00 euro for insurance... told us he wouldn't accept third party insurance now. Felt scammed. - when we returned car they charged us 100euro for damage and smell (we didn't have damage, besides traveling with kids and it needing detailed after)... and the "full coverage" we had to pay to rent didn't cover inside. Just wrong. So total renting the car and everything together for only 4 days was over 800euro. Just felt ridiculous. But Ireland was beautiful and loved having a car and traveling the country, just wouldn't use this company again.

Just got hit up for a tyre and a new rim by Europcar on return at Dublin Airport. Car and tyre had 22000+ km on it and the tyre prior to rental. Don't know if cut in tyre happened during my rental. Cut was not deep. Just know the fair call was half the cost of a tyre. I really felt that this was a well rehearsed routine by Europcar to extract more money from the rental. Fellow doing the check back was disrespectful, quoting regulations and asking me if I read the rental agreement. Making a mountain of a molehill. He really succeeded in thoroughly annoying me. Will that the car will be back on the road with the same rims tomorrow.