Hertz in Dublin 1

3.8
★★★★☆
(2048 reviews)

Hertz. Let's Go! Take the keys, take back the road and enjoy award-winning service near you. Get more with Hertz Gold Plus Rewards(r) and Ireland's leading car rental companies loyalty program for Free. Change scenery, not standards.

Working Hours

Monday 5 AM-1 AM
Tuesday 5 AM-1 AM
Wednesday 5 AM-1 AM
Thursday 5 AM-1 AM
Friday 5 AM-1 AM
Saturday 5 AM-1 AM
Sunday 5 AM-1 AM

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+353 1 844 5466 hertz.ie

Address

Dublin Airport, Swords Rd

K67 WP71 Dublin 1

Plus Code: CQCH+C3 Dublin, Ireland

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3.8
★★★★☆
2048 reviews

Rating Distribution

5 stars
1067 (52.1%)
4 stars
299 (14.6%)
3 stars
161 (7.9%)
2 stars
154 (7.5%)
1 star
367 (17.9%)

Most Mentioned

desk 53 shuttle 36 queue 27 terminal 25 check 16 gold 15 car insurance 13 hiring 12 damage waiver 11 circle 7
Featured Review
★★★★★
November 26, 2024
Original

I recently rented a car from Hertz and the experience was outstanding. Vlad.P was so helpful, professional very informative and quick to assist me. The car itself was spotless and in excellent condition, returning the vehicle was easy with a smooth check in process I'm a very happy customer

Featured Review
★★★★★
November 24, 2024
Original

I rented a car for a relocation to Ireland. Since I was moving, I had a lot of luggage and I thought I had booked a car that was big enough. Turns out it probably wouldn't have been. I arrived at Dublin Airport and the service was great from the moment I got to the shuttle that would take me to the main office. The driver was really nice and helped me will all of my bags, and explained how the service worked. When I got to the office, the employee who helped me, Suat, went above and beyond to actually make sure I had the best experience. He advised me on some insurance which I hadn't bought yet but which would save me a lot of hassle for very little money. Helped me set up the additional driver even if the person wasn't there, and added it for just the amount of time I needed, not the whole rental time. He saw how much luggage I had and actually gave me a free upgrade to a bigger car. He then even helped me out with the bags and explained how the tolls worked and everything else. The car was great, very clean and amazing to drive even if it was my first time on that side of the road. Overall, my experience was superb. I want to thank Suat again for helping me out so much at such a delicate time for me.

Featured Review
★★★★★
November 23, 2024
Original

I love Hertz / Dollar in Dublin Airport. Very efficient and love the way they make the Dublin Toll payment for you. One thing I don't have to worry about when I'm home for a few days. Also on return you don't feel like they are desperately trying to find a fault with the car, which you may not have noticed when you picked up the car. Other car hire are ruthless - they must be on commission! I highly recommend Hertz / Dollar. I only rent with them.

Featured Review
November 21, 2024
Original

They gave me a car with summer tires in November! Which is the main reason for 1 star. The check-out process was fast, but they don't understand car insurance coverage from credit cards. Get a proof of insurance in advance from the bank Their cars are very basic and cheap, lacking a backup camera in 2024 and winter mats I also waited for the shuttle for about 20 minutes

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Featured Review
★★★★★
November 18, 2024
Original

Quick and efficient service from Hertz, really straight forward process from start to finish. Thanks to Claudio for making the return easy. Happy with the overall experience

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Featured Review
September 17, 2024
Original

Wanted a fast turnaround so picked Hertz as it was based at the terminal but it wasn't, we had to wait 50mins for a shuttle to their off site facility. Then had to wait another hour to check in (after I pre registered online). Car had dents and scratches all over with over 54k on the clock. What has happened to Hertz? My previous rentals have been really good.

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1 found this helpful
Featured Review
★★★★
September 13, 2024
Original

All great but queue at check in was slow despite very good staff I've added photos of a few minor scratches, some of which were already noted by yourselves

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Featured Review
August 2, 2024
Original

Unfortunately after picking up the car I received a check car email when my internet worked.The car was filthy had chocolate on the drivers seat.Chewing gum on the floor 2 wheels had kerb marks there was no water for the windscreen so had to fill it up.There was no way this car had been inspected or cleaned very disappointed to say the least. Rang customer services and left waiting to get through for the best part of 10 minutes then sent email for a service call still waiting!!!

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★★★★★
Local Guide December 1, 2024
Original
Lovely and smooth all around
December 1, 2024
Original
Absolute shocking service from start to finish. The Hertz mini bus took 20 minutes to arrive to take us to our car, meanwhile all the other competitors had a regular flow of buses going past. When we returned the car that evening with a very tight timing for our flight, we were casually informed that the drop off service to take us back to our terminal had finished at 6pm so we were sent on a ridiculous wild goose chase around Dublin International Airport to return our car to some other random car park. After much stress and sweat, 2 multi-storey car parks later we found a place to leave it with a notice telling us to return the keys to the original collection point in the terminal! - This is supposed to be an international company operating out of an international airport in a capital city in the 21st Century - seriously? ... Still waiting for return receipt a week later....
★★★★★
December 1, 2024
Original
It was nice, very professional and courteous.
Translation
Schon war s, sehr professionell und zuvorkommend.
★★★★★
November 30, 2024
Original
Everything was absolutely uncomplicated, Staff was very polite, after declining Hertz insurance, as I have coverage through my credit card, Claudiu helped me documenting all the minor scratches and also gave me few tips how the car works, the nearest gas station and how to get back, .got help with pairing my phone with the car, he gave me the right cable,he made my trip so easy, thank you so much , youre a life saver. Thank you Claudiu, thank you Hertz, will definitely use again
★★★★★
November 30, 2024
Original
This process was pretty easy. Having a car to drive around Ireland made seeing everything we wanted to see so much easier. I recommend getting full coverage with glass and mirrors. On our drive a rock did come up and chip our windshield. But its was stress-free knowing we had coverage. Finding the drop off was a easy and Claudiu was so friendly and helpful when we dropped off our car.
November 30, 2024
Original
Had to wait for transport to the depot to pick up despite picking up from arrivals hall previously. Checked in for a car which the booking clerk specifically sted had no damage. Walked out to the bay to find a car with obvious damage. Uploaded photos to the Hertz website showing damage. No reply, e mailed Hertz, no reply, e mailed Hertz again , no reply.Lets see what fun we will have returning the car
★★★★★
November 29, 2024
Original
Thank you so much eldho. You have been very helpfull and thanks for all the help.
★★★★★
November 29, 2024
Original
Seamus was fab! Professional, efficient and friendly service. Went above and beyond to help us with lost property too.
★★★★★
November 29, 2024
Original
Good rental car and smooth and fast process. Thank you John R for your service.
★★★★★
November 28, 2024
Original
Very easy experience made even easier by Karl.
★★★★★
Local Guide November 28, 2024
Original
Beautiful scratched cars! Always check beforehand
Translation
Schone verkratzte Autos! Immer vorher ansehen
★★★★★
November 28, 2024
Original
Local Guide November 28, 2024
Original
Bad experience
Local Guide November 26, 2024
Original
Read your paperwork VERY carefully before signing. The scammers working here will tell you they re giving you your complimentary President s Circle upgrade but then sneak a daily upgrade charge on to your bill.
★★★★
November 26, 2024
Original
It was great renting car from Hertz,a staff named Eldho provided great assistance to choose the right car.Highly recommend Hertz,fabulous service.
★★★★★
November 26, 2024
Original
I recently rented a car from Hertz and had the pleasure of being assisted by Eldho. From start to finish, Eldho provided exceptional service that truly exceeded my expectations. He was incredibly knowledgeable about the different car options and helped me select the perfect vehicle for my needs. His friendly demeanor and professional attitude made the entire rental process smooth and stress-free. Eldho went above and beyond to ensure that I was satisfied with my rental, and his attention to detail was impressive. I highly recommend Eldho to anyone looking for a top-notch car rental experience. Thank you, Eldho, for your outstanding service!
★★★★★
Local Guide November 26, 2024
Original
Quick and efficient service from Hertz, really straight forward process from start to finish. Thanks to Eldho for making the return easy. Happy with the overall experience Looking forward to make more business with you guys
★★★★★
November 26, 2024
Original
Very efficient and friendly service.
★★★★★
November 26, 2024
Original
Karl was very helpful and friendly when we met and provided clear and concise information when questions were asked. Thank you Karl
★★★★★
Local Guide November 26, 2024
Original
Eldho was brilliant..great service
★★★★
November 24, 2024
Original
Karl did a great job at setting us up quickly. Good experience overall.
★★★★★
Local Guide November 24, 2024
Original
Recently booked a seven seater. The process was fairly easy. The staff are very helpful and efficient. Eldho in the front office was every helpful and made the booking process seamless and hassle free.
★★★★★
Local Guide November 24, 2024
Original
★★★★★
November 24, 2024
Original
Jimmy was very effective when I came for the car return. It was quickly done with the smile !
★★★★★
November 24, 2024
Original
Very easy check in and drop off the vehicle. Everyone working there was nice and very helpful. Claudiv was especially kind and helped us with our drop off, made everything easy and smooth as we were trying to catch a flight home.
★★★
November 24, 2024
Original
★★★★★
Local Guide November 24, 2024
Original
Dollar Dublin Airport Shannon was exceptional kind & informative. I will def use them again !!
★★★★★
November 24, 2024
Original
Jimmy provided excellent customer service. So pleasant and made us feel good. Thanks Jimmy!!
★★★★★
November 24, 2024
Original
5 star all the way. Fast and easy. I was on my way within 5 minutes
★★★★★
November 24, 2024
Original
Mary was awesome fun to talk to and got us a great deal on the car. Very helpful car was clean and economical.
★★★★★
November 24, 2024
Original
Excellent prompt service. Friendly and professional. A nice surprise that the vehicle was at the airport and we didn t need to get the shuttle bus to it. Definitely recommend
★★★★★
November 24, 2024
Original
Everything went well. Return to the Hertz airport agency convenient and quick, very well received by Jimmy! On the other hand, it s a shame that the Dublin North agency is closed on Sundays so no return to the city center is possible! Moreover, the welcome here was not the warmest
Translation
Tout s est bien passe. Retour a l agence Hertz aeroport pratique et rapide, tres bien accueilli par Jimmy! En revanche, dommage que l agence Dublin Nord soit fermee le dimanche donc pas de retour possible en centre Ville! De plus l acceuil ici n a pas ete des plus chaleureux
★★★★★
November 24, 2024
Original
Avni Bajqinca the staff where very helpful with my reservation, especially Ciara Kelly and Mikey
★★★★★
November 24, 2024
Original
Kacper is great! Thank you for your help
★★★★★
November 24, 2024
Original
Full professionalism and great customer service, I recommend Kasper he is the best
★★★★★
November 24, 2024
Original
thank you for your help kasper. see you in a week for the return
★★★★★
November 24, 2024
Original
Our car window was frozen, kacper helped us very quickly because we were late
★★
Local Guide November 24, 2024
Original
Terrific place. No indication where is the Return park, once I found it it was close (ya..... it was 3:30am) with indication to go another place, I dont know how I was able to find the Terminal2 return park.... to make short, I was wise to move early at this time, for sure I was loosing my flight.
★★★★★
November 24, 2024
Original
Friendly and helpful service. Hassle free. Love hiring from Thrifty/Hertz
November 24, 2024
Original
The worst rental experience I have ever encountered. Beware that this location will lie to your face and force you to pay extra unpublished fees once you get to the counter. They re also running a scam where they will repeatedly charge unsuspecting renters for the same damage as that car is rented over and over again. Protested charges went nowhere. We used Budget in Scotland the following week with zero issues. We will never use Hertz anywhere ever again.
★★★★★
November 17, 2024
Original
Great customer experience at the office near the airport. Nelly was friendly, chatting, very welcoming and efficient. Have not used Hertz before but we will be back.

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