Hertz in Cusco
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+51 939 328 195Address
Av. Velasco Astete F-28
08006 Cusco
Plus Code: F363+CG Cusco, Peru
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Jimmy was great! Process was longer than in the United states, so prepare for that, but overall good experience and good service. Book what you want if you need automatic since they don't always have other cars available. Quick walk from the airport.
Thank you for a wonderful experience and a great costumer service very recommended.
Booked through Hertz.com that included some .minimal liability insurance but no CDW. The location is not in Terminal: leave the terminal to the street, turn right and walk about 200 meters. The location is on the opposite street side near SIXT. They gave a larger car with lots of scratches and a nail in a tire (good thing I found one): they fixed the tire but took half an hour waiting. Refused all their optional insurance coverage at a cost of USD 5000 hold on the Visa card. (The hold was released right away after they accepted the car). The staff is calm and friendly. Drove to Hidroelectrica, Ollantayambo and back for 1 week. The car was returned dirty: gave 30 soles directly to the staff in cash. That also helped with the check-in process: otherwise they may have had found an extra scratch or two (there weren't any)
Great service and selection. I was surprised for the $1,000 security deposit; however Myriam was excellent in communicating and truly professional and helpful.
Great experience and customer service. We extended the car rental period without any hassle. I would recommend
I am pleased with my rental experience with this place. Yenny and crew were really accommodating with all my questions
The attention was nice, but make sure you read the small print when reserving from a third-party platform. What appeared to be a $260 deal, ended up being $570 for insurance fees and whatnot. And then they bargained for us to finally agree to their conditions. Anyway... we did enjoy the car, and they took us to the airport. That being said... I'm gonna be nice to the staff and this is why I'm leaving the 4 stars.
Great service. No complaints. Customer service was very helpful they gave us a car that suits our need.