TopCar (Costa Adeje) in Costa Adeje

4.6
★★★★★
(81 reviews)

TopCar es una empresa con mas de 40 anos de experiencia en el alquiler de coches en Canarias. Contamos con una oficina en Costa Adeje para dar servicio a todos los visitantes que necesitan un vehiculo para moverse por la isla.

Working Hours

Monday 9 AM-4 PM
Tuesday 9 AM-4 PM
Wednesday 9 AM-4 PM
Thursday 9 AM-4 PM
Friday 9 AM-4 PM
Saturday 9 AM-2 PM
Sunday Closed

Location

Business Features

Accessibility
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
Crowd
  • LGBTQ+ friendly
  • Transgender safe space

Contact Information

+34 828 91 31 18 top-car-hire.com

Address

Victoria Tenerife Sur, Av. Rafael Puig Lluvina, 37 Centro Comercial, Local 1

38660 Costa Adeje

Plus Code: 37C9+7C Costa Adeje, Spain

Photo Gallery

Featured

Featured

Exterior

Exterior

Inside

Inside

By owner

By owner

Street View & 360deg

Street View & 360deg

4.6
★★★★★
81 reviews

Rating Distribution

5 stars
71 (87.7%)
4 stars
3 (3.7%)
3 stars
0 (0.0%)
2 stars
0 (0.0%)
1 star
7 (8.6%)

Most Mentioned

price 22 office 6 insurance 6 tenerife south 3 call 3 car seat 3 underground parking facility 2 order 2 convertible 2 levy 2
Featured Review
November 8, 2024
Original

No one answer the phone 828913118, we called for hours!!! We wrote emails, we left messages, no one get back to us, Our car got a flat tire and NO spare tire in the car nor any changing tools in the car for changing!!!! What's the point of telling us where to call if your company has no one answering that phone line??!! YOU RUINED OUR HOLIDAY!!!!!!!!

Featured Review
October 24, 2024
Original

We hired a car from Tenerife South Airport. The vehicle disappeared, presume stolen overnight. TopCar did not answer their phone in the evening or during working hours on a weekday. I have left 2 messages on TopCars' answer phone, but they have not called. 20 hours after the theft, TopCar have not provided any assistance. The website indicates that the airport office is open 0700 to 2300, but they are not answering my calls. Poor service.

Featured Review
★★★★★
September 17, 2024
Original

Hired the green mini convertible for 3 days , this made our holiday extra special! I even lost my favourite well travel base ball cap , only to visit the office 4 days later after dropping the car back , the guy who cleans the cars had found my cap & handed into lost property , luckily I had a photograph of me wearing my cap which I shared with them so they knew exactly who it belonged to, This car hire company was reasonable on price & easy to deal with. Highly recommended! When we return to Tenerife South will book again with Top Car Thank you to all concerned

Featured Review
★★★★★
August 12, 2024
Original

Car much better than expected, almost brand new. For the price we got it it was a steal. Very friendly staff. If they offer you an insurance instead of the deposit take it! Stress-free trip for pennies. We are so happy to have taken this car. It made our trip, honestly. We visited so many places (stargazing near Observatory, Masca, palm botanical garden, path of senses, natural pools...) Please continue providing this high level of service, which is very rare nowadays. I wish you all the success!

Featured Review
★★★★★
July 11, 2024
Original

The car was clean, full of gas. The best value for money. We paid no deposit, only rent price + insurance cost. Lady in the office explained to us everything and answered all of our questions in english. A I highly recommend this car rental. 5/5

Featured Review
July 7, 2024
Original

Hello, very disapointed. Basically, if you dont have reservation online you do not need to come to office to rent a vehicle spontaniously. First we were waiting in the office, in the line for 2 hours, then was our turn and the lady said that they do not have car for us and we should wait for another 2 hours because we did not make online reservation. I would recommend to write on the office that the online reservation is mandatory up front. The lady had all reservations in system and said that others in line have online reservation (she did not know that) and doesnt know and cant guarantee us that she will have car for us, even after another 2 hours. Change that!

1 found this helpful
Featured Review
★★★★★
June 20, 2024
Original

Friendly staff, spoke good English, super easy process to reserve and pick the car up, car was clean and comfortable, can't fault them and will use this company when I next come back.

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Featured Review
★★★★★
March 10, 2024
Original

I was disappointed with the first car that I rented in the south airport (it was dirty and with service on dash bord ), but luckily I have meet Mrs Marisela and Mr Juan Carlos in Costa Adeje office and they helped me with this problem. They were very kind and they changed the car immediately. Thank you very much and see you soon.

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3 found this helpful
★★★★★
November 1, 2024
Original
Local Guide November 1, 2024
Original
Vehicle OK / service bad. No help in the event of a breakdown. In principle the vehicle was fine. Problems only arose when we needed help due to a technical defect. Nobody can be reached after 4 p.m. There was no response by email or phone call. Only after Check24s support the next morning was there a WhatsApp number as a contact. In the meantime 16 hours had already passed. Now it took another 8 hours until a replacement car was finally offered. The downtime was not credited and a multiple of the agreed price was to be paid for the requested additional day. We had to cancel the planned trip because of the long response time. There was also no credit. Unfortunately, we cant recommend this.
Translation
Fahrzeug Ok / Service schlecht. Keine Hilfe im Pannenfall. Prinzipiell war das Fahrzeug in Ordnung. Probleme gab es erst als wir durch einen technischen Defekt Hilfe benotigen. Nach 16 Uhr ist niemand mehr zu erreichen. Weder per Mail noch Anruf gab es irgendeine Reaktion. Erst nach der Unterstutzung von Check24 am nachsten Morgen gab es eine WhatsApp Nummer als Kontakt. Inzwischen waren schon 16h vergangen. Nun dauerte es weitere 8h bis endlich ein Ersatzwagen angeboten wurde. Die Ausfallzeit wurde nicht gutgeschrieben und fur den angefragten Zusatztag sollte ein vielfaches des vereinbarten Preises gezahlt werden. Den geplanten Ausflug mussten wir wegen der langen Reaktionszeit streichen. Eine Gutschrift erfolgte auch nicht. Leider kann man das nicht weiter empfehlen.
November 1, 2024
Original
Too bad!!! With the reservation of a 9-seater made (and confirmed) since August and they tell us that they do not have vehicles on the first day of vacation
Translation
De pena!!!con la reserva de una 9 plazas hecha (y confirmada)desde agosto y nos dicen que no disponen de vehiculos el primer dia de vacaciones
★★★★★
September 1, 2024
Original
We rented a car (Nissan Juke) for 5 stretches through Check24 (comprehensive insurance without excess for 122). A deposit of 900 was booked via credit card and transferred back after return. There was an option to pay 35 for fully comprehensive insurance (5 days) directly at the counter without having to pay a deposit via credit card. But because of our good experiences with Check 24, we rejected the offer and, as always, opted for a deposit (so everything is covered if you rent a car (fully comprehensive insurance without deductible). Collection is opposite (underground car park) Be sure to take pictures and videos (car) before picking up and after returning the car!!! Collection and return is hassle-free.
Translation
Wir haben fur 5 Tragen ein Auto ( Nissan Juke) uber Check24 ( Vollkasko ohne Selbstbeteiligung fur 122 ) gemietet. Ein Kaution 900 wurde uber Kreditkarte gebucht, und nach Ruckgabe wieder zuruck uberwiesen. Es gab ein Moglichkeit direkt am Schalter 35 fur Vollkasko (5 Tagen) zu zahlen, ohne Kaution uber Kreditkarte hinterlegen. Aber wegen guten Erfahrungen uber Check 24 haben wir das Angebot abgelehnt, und wie immer fur Kaution entschieden ( es ist so Wiso alles abgesichert, falls man ein Auto ( Vollkasko ohne Selbstbeteiligung) mietet . Abholung ist gegenuber ( Tiefgarage) Bilder und Videos (Auto) vor dem Abholung und nach Ruckgabe das Auto , unbedingt machen!!! Abholung und Ruckgabe ist problemlos.
★★★★★
Local Guide September 1, 2024
Original
We rented a car through Check24. Everything went quickly and smoothly on site, delivery was also fine. Highly recommended
Translation
Wir haben ein Auto uber Check24 gemietet. Vor Ort lief alles schnell und reibungslos, Abgabe auch in Ordnung. Sehr empfehlenswert
★★★★★
September 1, 2024
Original
★★★★★
September 1, 2024
Original
★★★★★
Local Guide August 1, 2024
Original
First of all: I recommend booking without intermediaries - the website does the job. Secondly: I definitely recommend purchasing full insurance. I paid 6 per day, which was still the lowest price. There is no deposit and drop-off is pure pleasure. No stress, and I guess thats what holidays are all about. Thirdly: it is worth using the discount code that gives you -15% discount. Fourth: a 2024 car with a mileage of less than 7,900 km. Seat Ibiza. He could manage everywhere, and he saw the lower station of the Teide cable car, the viewpoint on Playa Teresitas, and more. Fifth: nice lady in the office. And I dont need anything more. Conclusions: I recommend it to everyone and thank you. I will know where to come back next time :) I dont have any photos, why? The car was gray :)
Translation
Po pierwsze: polecam rezerwacj bez po rednikow - strona www robi robot . Po drugie: zdecydowanie polecam dokupienie pe nego ubezpieczenia. P aci em 6 za dzie , co i tak da o najni sz cen . Nie ma wtedy depozytu i drop-off jest czyst przyjemno ci . Zero stresu, a chyba w a nie o to chodzi na wakacjach. Po trzecie: warto skorzysta z kodu rabatowego, ktory daje -15% discount. Po czwarte: samochod rocznik 2024 z przebiegiem nieca e 7900 km. Seat Ibiza. Dawa rad wsz dzie, a widzia i doln stacj kolejki na Teide i punkt widokowy na Playa Teresitas i nie tylko. Po pi te: mi a pani w biurze. I wi cej mi niczego nie potrzeba. Wnioski: polecam wszystkim i dzi kuj . B d wiedzia , gdzie wroci nast pnym razem:) Zdj nie mam, bo po co? Samochod by szary:)
1 helpful
★★★★★
Local Guide August 1, 2024
Original
We rented a car without any problems. The lady in the office explained everything thoroughly. However, it turned out that we could take a car with a larger engine because entering the village of Masca was tiring for a car with a 1.2 engine and 4 people inside. We picked up the car from the underground parking lot with minor problems (the barrier did not open). The car was clean although a little beat up. We took the option with insurance and it turned out that for little money we had a car for 3 days. Returning the car was also hassle-free.
Translation
Wypo yczyli my samochod bez problemu. Pani w biurze dok adnie wszystko obja ni a. Jednak okazalo si e mogli my wzi samochod z wi kszym silnikiem poniewa wjazd do wioski Masca by m cz cy dla auta z silnikiem 1.2 i 4 osobami w rodku. Samochod odbierali my z parkingu podziemnego z drobnymi problemami (nie otwieral si szlaban). Samochod by czysty chocia troch poobijany. Wzi li my opcje z ubezpieczeniem i okaza o sie e za niewielkie pieni dze mieli my auto na 3 dni. Zwrot samochochodu te by bezproblemowy.
★★★★★
August 1, 2024
Original
The person in charge, Ma Isabel, took very good care of us. The entire management has been very easy and fast. Recommendable.
Translation
La responsable, Ma Isabel, nos atendio muy muy bien. Toda la gestion ha sido muy facil y rapido. Recomendable.
★★★★★
August 1, 2024
Original
We rented a Kia Rio. The car was fine, but not completely full of fuel. However, this was noted and was not a problem when it was returned. No deposit or deposit was required, payment was conveniently made by credit card. I recommend booking online as this is the only place where you can get an additional discount. Only English is spoken in the office, but the provider still offers the best price-performance ratio and is easy to process.
Translation
Wir hatten einen Kia Rio gemietet. Das Auto war in Ordnung, allerdings nicht ganz vollgetankt. Dies wurde jedoch vermerkt und stellte bei der Ruckgabe kein Problem dar. Es war keine Anzahlung oder Kaution erforderlich, die Bezahlung erfolgte bequem per Kreditkarte. Ich empfehle, online zu buchen, da es nur dort einen zusatzlichen Rabatt gibt. Im Buro wird ausschliesslich Englisch gesprochen, dennoch bietet der Anbieter das beste Preis-Leistungs-Verhaltnis und eine einfache Abwicklung.
★★★★★
August 1, 2024
Original
★★★★★
August 1, 2024
Original
Excellent!! A ten! I had the pleasure of being served by Marisela and Juan Carlos and they were great with us! Marisela saw that I was pregnant and tired and got me a taxi to take me to the port! Super attentive, pleasant and perfect professionals! We will repeat without a doubt!!
Translation
Excelente!! Un diez! Tuve el gusto de que me atendieran Marisela y Juan Carlos y fueron geniales con nosotros! Marisela vio que yo estaba embarazada y cansada y me consiguio un taxi para llevarme al puerto! Super atentos agradables y perfectos profesionales! Repetiremos sin duda!!
★★★★
July 1, 2024
Original
We had a rental car for 1 day. We even got a better model than expected and paid 25 for it. What was difficult was finding the rental since we booked the car through check24. The address given there did not match where the rental was. Everything was explained to us in detail. You have to look for the car yourself in the (very dark) underground car park. Otherwise everything went smoothly.
Translation
Wir hatten einen Mietwagen fur 1 Tag. Hatten sogar ein besseres Modell bekommen als erwartet und 25 dafur gezahlt. Was schwierig war, war die Vermietung zu finden, da wir das Auto uber check24 gebucht hatten. Die Adresse die dort angegeben war, war nicht stimmig mit der, wo die Vermietung war. Uns wurde alles ausfuhrlich erklart. Das Auto muss man selbst in der (sehr dunklen) Tiefgarage suchen. Ansonsten verlief aber alles reibungslos.
★★★★★
Local Guide July 1, 2024
Original
★★★★★
Local Guide July 1, 2024
Original
Great price. I picked up the car here and left it at the airport. Friendly, precise, clean car. They have a wide selection of baby seats.
★★★★★
Local Guide July 1, 2024
Original
An absolute pleasure with the Adeje office, especially with Maricela (I think it was the name, apologize if I was wrong). I had no reservation or availability but made magic and at 15 minutes I was driving. With exactly the same prices and facilities than those I had seen on the web. Im still with the car ... I hope everything remains just as good. Thank you so much
Translation
Un placer absoluto con la oficina de Adeje, especialmente con Maricela(creo que era asi el nombre, disculpa si me he equivocado). No tenia reserva ni habia disponibilidad pero hizo magia y a los 15 minutos estaba conduciendo. Con los precios y facilidades exactamente iguales que los que habia visto en la Web. Aun estoy con el coche... espero que todo siga igual de bien. Muchas gracias
Local Guide July 1, 2024
Original
Not satisfied, they gave me a broken car, it leaked coolant and started to boil, it was terrible, the company did not answer the calls, the problem was not solved, the cars are not serviced
Translation
, , , , , , ,
★★★★★
Local Guide May 1, 2024
Original
Thank you for a nice experience carrenting in Tenerife.
★★★★★
April 1, 2024
Original
They treated us great, Im sorry I dont remember the name but it was a young brunette girl on 03/20 in the morning, and her companion who was in the parking lot as well. Good prices and better equipment :)
Translation
Nos atendieron genial, lamento no recordar el nombre pero fue una chica jovencita morena el 20/03 por la manana, y su companera que se encontraba en el parking tambien. Buenos precios y mejor equipo :)
★★★★★
Local Guide April 1, 2024
Original
The service and kindness of the lady who works at this agency is very good.
Translation
Muito bom o servico e a amabilidade da senhora que atende em essa agencia.

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