Rent A Car Mateo Bello S.L. in Costa Adeje

4.4
★★★★☆
(99 reviews)

Rent a car en Tenerife - Tenerife car rental - ein auto mieten teneriffa- arendovat' avtomobil' na tenerife - noleggia un'auto a Tenerife - louer une voiture tenerife

Working Hours

Monday 7 AM-2 PM
Tuesday 7 AM-2 PM
Wednesday 7 AM-2 PM
Thursday 7 AM-2 PM
Friday 7 AM-2 PM
Saturday 7 AM-1 PM
Sunday 7 AM-1 PM

Location

Contact Information

+34 922 71 40 53 rentacarmateobello.com

Address

Av. de Espana, 45

38660 Costa Adeje

Plus Code: 37H8+HQ Costa Adeje, Spain

Photo Gallery

Featured

Featured

By owner

By owner

Street View & 360deg

Street View & 360deg

Latest

Latest

4.4
★★★★☆
99 reviews

Rating Distribution

5 stars
75 (75.8%)
4 stars
11 (11.1%)
3 stars
1 (1.0%)
2 stars
0 (0.0%)
1 star
12 (12.1%)

Most Mentioned

price 31 insurance 6 hotel 5 deposit 4 hyundai i20 3 order 3 tenerife south airport 2 hiking 2 january 2 problem solving 2
Featured Review
September 23, 2024
Original

The car was new and great, the price was reasonable. But the big minus was the people that work for the company. My gf forgot her sunglasses case which was pricey one, called them so we can get it back, but they refused to take a look. After several times going back and forth they told us that they did check the car but there was nothing in it. We've also checked the photos that we took that day, and realized that 100% case was forgotten in the car. So, shame on the them!!!

Featured Review
★★★★★
September 5, 2024
Original

Fabulous service, dropped off at hotel at agreed time, taken to office to fill in paperwork, realised excursion company had booked us a manual and not an automatic we needed as first time driving abroad, changed it with no extra charge or problems, got a hyundai i20, very nice car, perfect on twisty roads to loro parque, would definitely recommend them.

Featured Review
★★★★★
August 12, 2024
Original

We rented car for 3 days and lady recomended and planned for us whole 3 day itiniary, which was very good and logical. I can fully recomend.

1 found this helpful
Featured Review
★★★★★
April 1, 2024
Original

Please translate to Spanish if you wish. We rented a car in Tenerife from Mateo Bello for nearly two months just returning it this week. This is the very best car rental company we have used ! Maria Delmar was our contact and was very responsive to our calls and questions. We had contact with her on several occasions and she was terrific. Very knowledgeable and a great representative of this Company. Car rentals are often difficult in Tenerife and we highly recommend Mateo Bello. The Belyea's Canada April 2024

1 found this helpful
Featured Review
January 29, 2024
Original

Hired a VW Polo. When we booked and paid the deposit we were told it would be a new car. When we picked it up I noticed it had 148,000km on the clock. Definitely not new I thought, well we've only got it 2 days. It doesn't really matter. As long as it drives ok. Unfortunately the gear box was faulty and numerous times during the hire period it seized up and it took a while to get any sort of gear and we were stranded at junctions and roundabouts. I've hired cars overseas numerous times and this was the worse one I've had. It wasn't a pleasurable experience.

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Featured Review
★★★★★
September 21, 2023
Original

Amazing experience, highly recommend this rental company, the best in Tenerife. Maria was fantastic and made the process smooth and memorable. I will definitely be returning .

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Featured Review
★★★★
May 21, 2023
Original

Really good car hire would recommend using.. They pick up car from you when finished.. Cars are clean and tidy and well kept.. Will use again when go back

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1 found this helpful
Featured Review
★★★★★
August 24, 2022
Original

Excellent car rental company with a fantastic friendly team. We realised we made a mistake by hiring a 35 Euro/day in Cat2 economy vehicle that wasn't powerful enough to comfortably take three people up the mountain roads to Tiede, and so they kindly upgraded us to a more powerful car Cat4 for 59 Euro/day Polo and we were much happier on the demanding mountain roads to Masca! Great friendly and trustworthy team and good value well maintained cars.

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3 found this helpful
★★★★
November 29, 2024
Original
The car is clean, new, great. I recommend.
Translation
Auto czyste, nowe, super. Polecam.
★★★★★
Local Guide November 24, 2024
Original
We rented a car from this company through an intermediary in Costa Adeje, picked up right here, a nice lady served us, explained the conditions and delivered the car. We didnt even pay a deposit (but they probably forgot about that, because they admitted it themselves when returning the car :D) We were supposed to have a loaned Fiat Panda car, but there was something wrong with it, so they gave us a new Peugeot, but they didnt change the price - which I consider a fair approach. It cost us 126 for three full days with full insurance and no deposit. I recommend it for me
Translation
Po icali sme si od tejto spolo nosti auto cez sprostredkovate a v meste Costa Adeje, vyzdvihli sme priamo tu, mila pani nas oblu ila, vysvetlila podmienky a dodala auto. Neplatili sme ani zalohu (ale na tu asi zabudli, lebo pri vrateni auta si to sami priznali :D) Mali sme ma pozicane auto Fiat Panda, ale aktualne s nim nieco bolo, tak nam dali novy Peugeot, ale cenu nemenili - co povazujem za ferovy pristup. Cenovo nas to vyslo na tri plne dni 126 s plnym poistenim a bez depozitu. Za mna odporucam
★★★★★
Local Guide November 17, 2024
Original
★★★★★
Local Guide November 1, 2024
Original
★★★★★
Local Guide October 1, 2024
Original
We went to the office to reserve a car 2 days in advance, everything went smoothly, as agreed. The rental company charges a 100 deposit, which is refunded after returning the car. We could leave the car in a public parking lot and the keys at the reception of our hotel, I recommend it
Translation
Podeszli my do biura 2 dni wcze niej zarezerwowa sobie auto, wszystko przebieg o sprawnie, zgodnie z umow . Wypo yczalnia pobiera 100 depozytu, ktory jest zwracany po oddaniu auta. Mogli my zostawi auto na publicznym parkingu i kluczyki w recepcji naszego hotelu, polecam
★★★★★
October 1, 2024
Original
We rented the car at the last minute before the store closed, 15 minutes later we were on the road with a new vehicle The 100 deposit was returned to the account two days after returning the vehicle Best
★★★★
Local Guide September 1, 2024
Original
★★★★★
June 1, 2024
Original
Very friendly staff and happy to accommodate great communication and very helpful information about the island, locations to see and good hiking spots. Fast, easy and cost effective. Will definitely Recommend and use again when visiting! Thanks Maria
May 1, 2024
Original
Absolutely horrible! I came here with my family of five and we rented a car, we are english in a foreign county and she wasn t explaining ANYTHING properly! She was rude and disrespectful to my mother but my mother still paid her, we even paid PS25 more because she said we needed to. Her car was very difficult to start so we just asked how it started and she started saying that we couldn t drive the car. She started yelling at us in the middle of the street and took the car from us, then when my mum reacted as she was being incredibly rude she stood up and started say respect me, respect me . Her body language was extremely aggressive and she was very very rude. She started saying how much the car cost which had nothing to do with anything. We are more used to automatic cars and our car cost over 4 times the amount, we have been driving manual cars for years until we switched but the spanish manual cars are different to the english cars. I really do not recommend her as she was walking towards my mum raising her chest as if she wanted to have a fight or something!! Please use your money wisely somewhere else Do not recommend at all!
May 1, 2024
Original
Do not recommend! I came in with my husband and she was very rude to us as we couldn t seem to figure out how to use the car. She started shouting at us and was very aggressive. Do not recommend at all, use your money somewhere else!
★★★★★
April 1, 2024
Original
I recommend this car rental. Very honest, fast and positive service. The car was brought to the hotel at the agreed time. Insurance was also included in the price. The car was new and good. Returning the car is a convenient solution. Thanks
★★★★★
February 1, 2024
Original
Hired a Hyundai I20 auto for 2 days in January 2024, 58 per day, car was fab, only done 3k miles, took us to Teidi and Masca which is very steep....automatic a godsend on those roads....ran perfectly with 4 of us. Service was superb, will use again for sure.
★★★★★
Local Guide February 1, 2024
Original
Excellent car rental service
Translation
Ottimo servizio di autonoleggio
Local Guide February 1, 2024
Original
★★★★★
Local Guide January 1, 2024
Original
Very good conversation. Very flexible. Short term rental was possible. Very good car, good price. Very accurate. Every time again with this company
December 1, 2023
Original
They wont call back, small fleet of cars, service in the office is terrible. Better deals from brokers along the beach.
Translation
Nie oddzwoni , ma a flota aut, Obsluga w biurze dramat. Lepsze oferty u po rednikow wzd u pla y.
★★★★
Local Guide December 1, 2023
Original
Friendly and helpful staff, quality cars well kept and with various brands and engine sizes
Translation
Personale gentile e disponibile qualita come auto tenute bene e con varie Marche e cilindrata
★★★★★
Local Guide December 1, 2023
Original
Pleasant, good treatment
Translation
Malonus, geras aptranavimas
★★★
Local Guide December 1, 2023
Original
Car and service deserve 5 stars. But in the end the deposit of 200 euros was debited again instead of being returned to me. Only after several back and forths was the deposit and the second debit returned. Maybe just an oversight but it could also be a scam. Please pay attention - you can cancel your deposit without showing your credit card again!
Translation
Auto und Service verdienen 5 Sterne. Aber die Kaution von 200 euro wurde mir am Ende nochmals abgebucht anstelle Sie zuruckzubekommen. Erst nach mehrmaligen hin und her gab es die Kaution und die zweite Abbuchung zuruck. Eventuell nur ein Versehen aber konnte auch ne Masche sein. Bitte drauf achten - Stornierung der Kaution geht auch ohne erneutes vorzeigen der Kreditkarte!
2 helpful
★★★★★
Local Guide December 1, 2023
Original
Maria called I had forgotten to refuel. It only cost a reasonable fee. Otherwise fast and friendly service.
Translation
Maria ringede jeg havde glemt at tanke. Det kostede kun et rimeligt gebyr. Ellers hurtig og venlig service.
Local Guide December 1, 2023
Original
The car we have got was not working at the moment of collection and we decided to return it before we left Mateo Bello. The salesperson kept cancelling the refund on the card machine acting like the machine is broken - I work in tech so this was already dodgy and raised my suspicion on the company. Its been over 3 weeks now and we still have not received our deposit for a car we have never used. They are not answering phones and never had a response from the email they have on their website. Definitely not recommending this place - car has not been checked properly before being given away to a customer + deposit was never returned. Until today I am still trying to get in touch with them to get my money back.
2 helpful
★★★★★
December 1, 2023
Original
★★★★★
Local Guide December 1, 2023
Original
Good site
Translation
Bueno sitio
1 helpful
★★★★★
December 1, 2023
Original
We rented a car for 8 days. All I can say is... TOP! Fast, very friendly processing, no deposit, easy return. Gladly again! Thank you
Translation
Wir haben uns fur 8 Tage ein Auto gemiete. Ich kann nur sagen.. TOP! Schnelle, sehr freundliche Abwicklung, keine Kaution, problemlose Ruckgabe. Gerne wierder! Vielen Dank
2 helpful
★★★★★
December 1, 2023
Original
At the top!! Simple, inexpensive, quality car. I highly recommend. It s very fast and the rental companies are very friendly. Small whats app to inform you of the vehicles parking location for its re-entry. 2 days later the deposit of 100 was returned.
1 helpful
★★★★★
Local Guide December 1, 2023
Original
Cool
Translation
V pohod
1 helpful
★★★★
December 1, 2023
Original
Friendly staff and a quick (good) service! We rented a Fiat500 Cabrio which was a good car for driving with an open top IN the cities. However we took the car to the El Teide-route and the car was not strong enough for that. With an maximum of 70-80 km/p we drove on the highways, where 120 km/p was allowed, because the car wasnt able to go any faster (engine not strong enough). We found that rather dangerous. The reason for the 4-star rating is because of the car not being capable of going trough the hills and mountain routes, while we specifficaly told the lady we where going there and she said this car would we good for that, which seems out not to be and we ended up being a hazzourd on the highways! Anyways.. For a good price and a good service we rented a car with Mateo Bello S.L. and we would recommend them.
★★★★★
December 1, 2023
Original
Rented a car for the week here and the whole experience was easy and hassle free. Good clean cars with plenty to choose from. Maria was particularly helpful throughout the process and a very nice lady too. Would definitely recommend and use again.
★★★★★
Local Guide December 1, 2023
Original
We rented a car for 5 days during our vacation in Costa Adeje. The staff is very friendly and attentive. The process is very transparent and our deposit of 100 was returned after 2 working days, as agreed. Thanks to the team!
★★★★★
Local Guide December 1, 2023
Original
Good car, decent prices.

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