CarzRent Car Rental in Tenerife (Office) in Costa Adeje

4.6
★★★★★
(170 reviews)

CarzRent is a reliable and affordable car rental company in Tenerife. With a wide range of vehicles to choose from, including economy, compact, and luxury cars, customers can find the perfect vehicle to suit their needs. The company provides a convenient online booking system and offers pick-up and drop-off services from airports and hotels. The vehicles are well-maintained, clean, and come with comprehensive insurance, ensuring a hassle-free rental experience. CarzRent's friendly and professional staff is always on hand to assist customers with any queries they may have.

Working Hours

Monday 9 AM-6 PM
Tuesday 9 AM-6 PM
Wednesday 9 AM-6 PM
Thursday 9 AM-6 PM
Friday 9 AM-6 PM
Saturday 9 AM-6 PM
Sunday 9 AM-6 PM

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
Crowd
  • LGBTQ+ friendly
  • Transgender safe space

Contact Information

+34 603 11 68 57 carzrent.com

Address

Av. de Espana, 9

38660 Costa Adeje

Plus Code: 37J8+MG Costa Adeje, Spain

Photo Gallery

Featured

Featured

Latest

Latest

By owner

By owner

Videos

Videos

Inside

Inside

4.6
★★★★★
170 reviews

Rating Distribution

5 stars
149 (87.6%)
4 stars
4 (2.4%)
3 stars
1 (0.6%)
2 stars
0 (0.0%)
1 star
16 (9.4%)

Most Mentioned

price 34 website 9 money 7 speed 5 vacation 5 drive 5 tire 4 internet provider 3 video 3 transmission 2
Featured Review
November 27, 2024
Original

Pretty unfriendly and bad customer service, the website is also misleading: wrong car names or photos. You can't rent cars for 1 day, even tho it's an option on their website. Unreasonable prices for some cars. Doesn't seem trustworthy at all.

Featured Review
November 15, 2024
Original

I do not recommend!! they gave us an old car, which ran very badly and had punctured tires. we even spent half a day on the roads at our own expense to repair the car, because the lady from the agency refused to change our car, and even more, she blamed us for the car's technical problems. they ruined our vacation and now they ar trying to withdraw money from our card for the repairs of a car that was already broken!!!

Featured Review
November 15, 2024
Original

please do not rent cars from them or from plus rental car (they are the same company) because you will spoil your vacation. they gave us a defective and old car and when we asked to change it they did not agree, in fact they started to blame us for the visible problems of the car. I spent my birthday crying and trying to solve the problem, but nothing happened. we spent money on taxis, even though we had rented a car... but the car didn't work. the lady from agency did not solve the problem, in fact they are still trying to take money from our card. totally illegal thing. they are the worst on the market!!!

Featured Review
November 13, 2024
Original

this is a SCAM! WE RENTED A SCRAP CAR THAT DIED 2 TIMES IN 2 DAYS IN THE MIDDLE OF THE ROAD AND THEY DIDNT WANT TO HELP AND DID NOT ANSWER. now they want us to pay the transmission box of the car and didnt want to change our car or refund us the 2 days we almost lost and ruined our vacation. please avoid this company at all cost and go with a professional one. they did not send our deposit back and now they are trying to take money by force from my card.

Featured Review
★★★★★
October 25, 2024
Original

They did not have the car i requested so i got an upgrade at no extra cost. Pick up was quick and easy. Car was immaculate with only 18,000 km on the clock and i was shocked with the price. I could not recommend this company enough. I will be using them again in the near future for sure. Thanks to the guys at carzrent. You helped make our holiday more enjoyable. I also received my deposit back in full within a week. Top class service

Featured Review
September 20, 2024
Original

Overall the website it very good and easy to use, however I booked an S class and then called and told they don't have it, then booked a x5M and when collecting the tyres were falling off, then we said you have a Q7 available for EUR370 instead of the EUR600 for the X5m, they then proceeded to change the website price for the Q7 to match the X5m, after being at the airport for over 3 hours we had no option but to pay and be done with it. Not good really. Check out my reviews, I'm always reviewing and always honest. Never did a bad one before. I have attached the tyre pic. I have videos etc.

Review photo
Featured Review
★★★★★
August 31, 2024
Original

Great car rental aggregator! I quickly found the car I needed, which wasn't available with the popular rental companies on the island. Here, they have private listings, which really lowers the price and gives more options. Unlike other rental companies, where there's no guarantee you'll get the exact car you booked, here I got exactly what I chose. Overall, I'm very satisfied. I spent almost two weeks on Tenerife, and it was absolutely beautiful and scenic. Highly recommend it to everyone!

3 found this helpful
Featured Review
★★★★★
July 26, 2024
Original

We rented a mustang and it was delivered and picked up from our location with immaculate customer service. Great team and the car was lovely. We will be using again!

Review photo
6 found this helpful
Local Guide November 24, 2024
Original
This branch does not exist. It is always closed and there is a for rent sign on the facade.
Translation
Deze vestiging bestaat niet. Is altijd gesloten en op de gevel hangt een bord te huur.
November 17, 2024
Original
AVOID AT ALL COSTS!! This is a PLUSCAR subletter and Pluscar has the worst reviews! AVOID RENTING FROM PLUSCAR AND CARZ RENT! Don t trust this company it s an absolut scam. Had absolutely the worst experience with them. Rented a car that was not in the best shape but we didn t know how bad it would get. We drove it to the hotel and left it there until the next day and guess what, next day we found it with a flat tire. After 10 minutes of driving it. The lady at the office is an absolute demon, she started yelling at us that she never had a flat tire in her life and that we should change it. We changed the tire by ourselves and went to their garrage to see if it s safe to drive with the spare tire and they said that they re not sure if it s safe but they don t care. The car was paid so we either use it or not. Went on the Teide mountain and guess what, the whole car broke down, the gearbox broke, we were so scared you have no idea. We litterally had luck it was downhill. And i will spare you the details of how they talked to us, they called us names. They said they offer assistance 24 hours but its a lie. I have pictures and videos to prove they are a big scam so PLEASE TAKE THIS INTO CONSIDERATION BECAUSE THEY WILL RUIN YOUR VACATION. They said we broke the car and we should pay for the whole reparation. 880 euros because it was our fault the car gear box broke. They will make you pay to repair their faulty cars that have been rented without being checked or repaired. And they ll make you think it s your fault. And they had no toolbox in the car and no fire extinguisher. IT SHOULD NOT BE LEGAL to rent out like this. SO PLEASE AVOID CARZRENT AND PLUSCAR. Go for another one and SPARE YOURSELF A WASTED HOLIDAY. We took cabs everywhere and paid a lot and even though we rented a car. AND THEY KEPT THE DEPOSIT! AVOOID!!! Would give this a -10000000 stars
November 17, 2024
Original
many reviews are fake, because they are a PLUSCAR subsidiary and PLUSCAR has the worst reviews. They tried to cover themselves with fake reviews but their services are trash. Spare yourself the hustle of a ruined vacation and don t rent from this!!!
★★★★★
Local Guide October 1, 2024
Original
Fantastic experience! The process is super easy, no hassle or hard sell for extra insurance... They managed to find me a 9 seater whilst all the other hire companys couldnt. Highly recommend CarzRent!
5 helpful
★★★★★
Local Guide October 1, 2024
Original
★★★★★
October 1, 2024
Original
★★★★★
Local Guide September 1, 2024
Original
Scooters are a must when its hot in tenerif
4 helpful
September 1, 2024
Original
**PLEASE READ BEFORE BOOKING** I rented a Mercedes C Class Cabriolet from CarzRent for 31 days (August 1st - 31st), with full comprehensive insurance included. Unfortunately, during my rental period, the car sustained damage while it was parked, likely due to a hit-and-run by another driver. When I reported the incident to CarzRent, I encountered a frustrating and unclear process for handling damages. Firstly, CarzRent immediately assumed I was at fault due to the absence of a police report. As a tourist, navigating local procedures to obtain such a report can be daunting, especially when you ve already paid for comprehensive insurance and may not realize it s necessary. Secondly, it s important to understand that CarzRent is not a direct car rental company but acts as an agent for Pluscar. While they assured me that their insurance coverage was identical to Pluscar s, I found that Pluscars insurance details were not readily accessible. Upon further investigation, I discovered that the insurance does not cover damages to rims and tires, damages resulting from driving under the influence of alcohol or drugs, or damages from illegal parking. None of these conditions applied to my situation, meaning I should have been covered. However, CarzRent disputed this. They requested a video of the damage and quoted me 1,200 for repairs, stating that 600 would be deducted from my deposit, and I would need to cover the remaining amount. This was confusing and frustrating, as I had understood that comprehensive insurance would cover such damages. They then suggested that I obtain a repair quote from a garage, which turned out to be 650 significantly less than their initial quote. This discrepancy raised serious concerns about the transparency and fairness of their pricing. When I requested that the company cover the repair costs and provide a courtesy car while I waited allowing me to enjoy the cabriolet I had rented for 31 days at a cost of 2.5K they refused. They even suggested I might damage the car again, insisting on taking the vehicle back after I left while attempting to re-accuse me of the damage. When I inquired about the return of my deposit or who would cover the repair costs, they provided no clear answers. This entire experience was both distressing and frustrating. There are numerous issues that may only become apparent after going through the rental process, which is why I strongly urge anyone considering renting from this company to proceed with caution. It s also worth mentioning that the car was far from new; despite being marketed as a luxury 2020 model, it was likely from 2017 and showed significant signs of wear. The car seats were damaged, the steering wheel was worn, the rims lacked the Mercedes logo, and it lacked features like Apple CarPlay and a rear camera. These issues became increasingly evident as I continued to inspect the vehicle. I strongly recommend anyone looking to rent a luxury car to consider Cicar instead. They are the busiest on the island, offer comprehensive solutions, and their cars are in far better condition. My intention is not to harm CarzRent, but to highlight the importance of transparency and clear communication with customers. Without transparency, issues are likely to arise, and customers may unfairly bear the blame customers who are essential to their business.
★★★★★
August 1, 2024
Original
Great transparency and options! Highly recomment. Muy bueno!
4 helpful
★★★★★
August 1, 2024
Original
Had a really great experience with this car rental company. Everything was handled professionally yet friendly, and the car I rented was spot-on clean and ready to go. The return process was smooth, with my deposit refunded in just 4 days. If youre looking to rent a car, Id totally recommend this place, you wont be disappointed.
6 helpful
★★★★★
July 1, 2024
Original
I recommend! Minimal formalities, car in good condition, clean and well-kept. Very nice lady in the office. Zero problems. Good contact. Quick refund of the deposit :) 100% satisfaction. Thank you!
Translation
Polecam! Minimum formalno ci, samochod w dobrym stanie, czysty i zadbany. Bardzo mi a Pani w biurze. Zero problemow. Dobry kontakt. Szybki zwrot depozytu 100% zadowolenia. Dzi kujemy!
2 helpful
Local Guide July 1, 2024
Original
Avoid. Hes an intermediary. Discarded cars. More than 100,000 kms.
★★★★★
July 1, 2024
Original
A good, informative, convenient company website.
3 helpful
★★★★★
June 1, 2024
Original
We had some problem with car but company manager solved it and refund us agreed amount of money. He kept his word a communicated few weeks after the rental which is rare in tenerice car rental sector. I would recommend
6 helpful
★★★★★
May 1, 2024
Original
First time using these guys and didn t disappoint! Kept in touch via WhatsApp and helped us straight away when needing any help. Good clean car and will defo use again.
4 helpful
April 1, 2024
Original
I do not recommend. My car booking was firstly confirmed and 1 day after that canceled due to unforeseen circumstances .
★★★★★
March 1, 2024
Original
Great car rental. Very nice lady in the office (Costa Adeje) Easy to process, the deposit was transferred 5 days after the return. Gladly again
2 helpful
★★★★★
March 1, 2024
Original
Great company, quality service and friendly attitude. We found suitable transport at a good price. Very fast processing without a ton of paperwork. We were satisfied!
3 helpful

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