Europcar Coimbra in Coimbra

4.0
★★★★☆
(267 reviews)

Bem vindo a nossa agencia de aluguer de automoveis Europcar Coimbra! Fazem parte da nossa oferta diaria viaturas recentes, precos competitivos e amabilidade. Quer procure um carro por razoes profissionais ou para passear, quer necessite de um automovel (citadino, familiar ou de luxo), de um furgao ou carrinha, a Europcar disponibiliza-lhe o veiculo de que necessita. O aluguer de automoveis ou comerciais e simples atraves da reserva online no Website ou atraves da aplicacao Europcar. Nunca foi tao facil levantar e devolver um veiculo. Boa viagem!

Working Hours

Monday 9 AM-1 PM , 2:30-6:30 PM
Tuesday 9 AM-1 PM , 2:30-6:30 PM
Wednesday 9 AM-1 PM , 2:30-6:30 PM
Thursday 9 AM-1 PM , 2:30-6:30 PM
Friday 9 AM-1 PM , 2:30-6:30 PM
Saturday Closed
Sunday Closed

Location

Business Features

Accessibility
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet

Contact Information

930 500 147 europcar.pt

Address

Rua Eng Jorge Anjinho 6 N 139 lote 6 nro 139

3030-329 Coimbra

Plus Code: 6H3W+24 Coimbra

Photo Gallery

Featured

Featured

By owner

By owner

Street View & 360deg

Street View & 360deg

4.0
★★★★☆
267 reviews

Rating Distribution

5 stars
132 (49.4%)
4 stars
68 (25.5%)
3 stars
34 (12.7%)
2 stars
9 (3.4%)
1 star
24 (9.0%)

Most Mentioned

vehicles 7 credit card 7 phone 6 sympathetic 5 cost 5 officials 4 employees 3 email 3 the parisian agency: exclusive properties 2 devolved 2
Featured Review
★★★★★
November 24, 2024
Original

I got full insurance coverage so it was an easy in-and-out process. I didn't have to worry about taking pictures or videos of the car before and after. I used the car to travel through Portugal and the final cost was less than I thought it was going to be. I would definitely use them again.

Featured Review
★★★★★
November 4, 2024
Original

Very good experience with Europcar here! Extremely nice employees (even in stressful situations before Halloween where they had to work two hours after closing). The car was perfect and we did not have any problems with the return!

Featured Review
★★★★★
September 19, 2024
Original

Easy pick up, staff very helpful. Recommend.

Featured Review
September 18, 2024
Original

Don't waste your time here. They don't work lol. Was supposed to be open from 14:30 (after their lunch break), not a single person there until 15:42. An absolute joke. You had to return the car here? Good luck finding someone. Had to pick up the car here? Too bad, you'll have to wait until they come, and no one knows when that might be. Terrible location.

Featured Review
★★★
August 27, 2024
Original

The staff is quite kind and very helpful. But I think the place is understaffed, as many times they took very long to attend me. This is not the case (usually) in other Europcar stations in Portugal.

Featured Review
March 27, 2024
Original

They didn't respond on the phone, when they respond (after more 1 hour that we tried to call), they was very rude with us. We delay 10 minutes and we ask if it's possibile wait to us this 10 minutes but they were not available at all. So not a good experience.

Featured Review
March 27, 2024
Original

We delayed 10 minutes the return of the car, we called to explain that we were blocked in the trafic because of an accident, asking if they could wait for us. They've been really rude and told us that they would have not wait for us. At the end we had to pay for an extra day.

1 found this helpful
Featured Review
★★★
April 18, 2019
Original

I rented car and scooter. Personal helpfull, but they didnt explain me almost anything. Machines work properly. Prices are higher then competition, you often have to book in advance, sometimes they run out of cars. You have to give them 300EUR deposit or its locked from your credit card.

Review photo
1 found this helpful
★★★★★
December 2, 2024
Original
★★★★
November 28, 2024
Original
★★★★★
Local Guide November 28, 2024
Original
★★★★★
November 25, 2024
Original
★★★★★
November 18, 2024
Original
★★★★★
Local Guide November 2, 2024
Original
Brilliant staff!
★★★★
November 2, 2024
Original
The administrative process itself was quick. The employee who developed it was professional and competent. As for the employees who delivered and received the vehicle, they were not professional at all. There was resistance in the signage, on the sheet, of the vehicles brands (I even insisted on pointing it out and was refused) and at the time of delivery these same questions were raised by the receiver. Namely, they were noted on the sheet and he only checked after insistence. The car also did not show a 5* cleanliness regarding its interior. Visible marks near the glove box and passenger door.
Translation
O processo administrativo em si foi celere. O funcionario que o desenvolveu foi profissional e competente. Quanto aos funcionarios que procederam a entrega e recepcao do veiculo nao foram nada profissionais. Resistencia na sinalizacao, em folha, das marcas do veiculo ( cheguei mesmo a insistir para apontar e foi apresentada recusa) e no ato da entrega essas mesmas questoes foram levantadas pelo receptor. Nomeadamente, estariam apontadas na folha e ele so apos insistencia e que verificou. O carro tambem nao apresentou uma limpeza 5* quanto ao seu interior. Marcas visiveis junto ao porta luvas e porta do passageiro.
★★★★
November 2, 2024
Original
★★★★
November 2, 2024
Original
★★★★
November 2, 2024
Original
★★★★★
November 2, 2024
Original
I dont know if I will receive surprises when I return the car, but I can certainly say that Diogo is a truly excellent person. In a truly unpleasant situation that occurred on 10/31, he handled all the customers perfectly, without having any problems continuing to work until 9:00 pm. Even though most of the customers were rude and unkind towards him, he always remained calm and polite.
Translation
Non so se ricevero sorprese alla riconsegna della macchina, ma sicuramente posso dire che Diogo e una persona davvero ottima. In una situazione davvero spiacevole avvenuta il 31/10 ha gestito perfettamente tutti i clienti non facendosi problemi a prolungarsi a lavorare fino alle 21:00. Malgrado la maggior parte dei clienti sia stata maleducata e scortese bei suoi confronti lui ha mantenuto sempre la calma e l educazione.
★★★★★
Local Guide October 2, 2024
Original
★★
October 2, 2024
Original
They rented me an electric car and they didnt have cards to charge it, they didnt solve my problem, they made me waste a whole day. I do not recommend.
Translation
Me alquilaron un auto electrico y no tenian tarjetas para cargar, no me solucionaron el problema, hicieron que pierda un dia entero. No recomiendo.
★★★★★
October 2, 2024
Original
★★★
October 2, 2024
Original
★★★★
October 2, 2024
Original
★★★★★
October 2, 2024
Original
Professionalism above all. Congratulations
Translation
Profissionalismo a cima de tudo. Parabens
★★★★
Local Guide September 2, 2024
Original
Friendliness, good service and excellent cleaning. Just one catch... when booking, I rented a cart for transporting goods, but in the store I was told that it wouldnt be possible to use it because the store doesnt have space to keep it. I was refunded the amount, but the inconvenience of not being able to use the item was great, as I was unable to find another one at such short notice. If its not possible to use the item at the store where Im picking up the van, it shouldnt be possible to rent the item on the website.
Translation
Simpatia, bom servico e limpeza excelente. Apenas um senao.. na reserva, aluguei um carrinho de transporte de mercadorias, mas na loja foi-me dito que nao seria possivel usa-lo porque a loja nao tem espaco para o manter. Foi-me devolvido o valor, mas o transtorno de nao poder usar o item foi grande, pois nao me foi possivel encontrar outro tao em cima da hora. Se nao e possivel usar o item na loja que vou levantar a carrinha, nao deveria ser possivel alugar o item no site.
★★★★★
September 2, 2024
Original
★★★★★
September 2, 2024
Original
An excellent team whose professionalism stands out.
Translation
Uma equipa de excelencia cujo profissionalismo sobressai.
★★★★★
September 2, 2024
Original
★★★★★
Local Guide August 2, 2024
Original
very good, excellent service, attentive professionals
Translation
muito boa, excelente atendimento, profissionais atenciosos
★★★★★
Local Guide August 2, 2024
Original
Good car with excellent service.
Translation
Carro bom com um excelente atendimento.
★★★★
August 2, 2024
Original
★★★★★
August 2, 2024
Original
★★★★★
Local Guide August 2, 2024
Original
★★★★★
Local Guide August 2, 2024
Original
Pleasant. A cold first impression, but frankly after a few minutes it was very pleasant, the two people who took care of us received us well and explained it in every detail. I highly recommend Thank you to them for their welcome.
Translation
Agreables. Un premier abord froid,mais franchement apres quelques minutes cetait tres agreable,les deux personnes qui se sont occupes de nous nous ont bien recu et explique dans les moindres details. Je recommande vivement Merci a eux pour leur accueil.
★★
August 2, 2024
Original
Good afternoon, I tried to communicate via phone but was unable to reach the specific employee at the store. I would like you to send me an email so that we can resolve the issue of the vehicle being delivered without a full tank and being charged for returning it at the same level, even though the manager assured that there would be no charge as it was the companys fault for delivering it like that. Please, I await your response.
Translation
Boa tarde, tentei comunicacao via telefone mas nao obtive exito em encontrar o funcionario especifico na loja. Gostaria que me comunicassem um e-mail para resolvermos a questao do veiculo ter sido entregue sem tanque cheio e ser cobrada por devolver no mesmo nivel, mesmo assegurado pelo gerente que nao aconteceria taxa pois era uma falha da empresa ter entregue assim. Por gentileza, aguardo retorno.
1 helpful
★★★★★
Local Guide August 2, 2024
Original
★★★★★
Local Guide July 2, 2024
Original
★★★★★
July 2, 2024
Original
★★★★★
July 2, 2024
Original
★★★★★
Local Guide July 2, 2024
Original
★★★★★
July 2, 2024
Original
★★★★★
July 2, 2024
Original
July 2, 2024
Original
They work so poorly and with such amateurism. They dont even answer phones. To be avoided.
Translation
Funcionam tao mal e com um amadorismo tao grande. Nem sequer atendem telefones. A evitar.