Avis in Castellon de la Plana

3.4
★★★☆☆
(80 reviews)

En Avis ofrecemos coches estupendos en destinos extraordinarios para crear viajes mejores. Nos esforzamos por proporcionarles a nuestros clientes alquileres de coches y furgonetas segun sus condiciones, con reservas totalmente flexibles, una gama de vehiculos estandar y premium y nuestro sencillo servicio QuickPass, que permite ahorrar tiempo en el mostrador. Tambien ofrecemos varios productos adicionales, como Avis Inclusive, para ayudar a que tu alquiler se adapte perfectamente a tu proximo viaje.

Working Hours

Monday 9 AM-1 PM , 4-6 PM
Tuesday 9 AM-1 PM , 4-6 PM
Wednesday 9 AM-1 PM , 4-6 PM
Thursday 9 AM-1 PM , 4-6 PM
Friday 9 AM-1 PM , 4-6 PM
Saturday 9 AM-1 PM
Sunday Closed

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+34 744 63 06 28 avis.es

Address

Av. de l'Alcora, 197

12006 Castellon de la Plana

Plus Code: XWQM+6J Castellon de la Plana, Spain

Photo Gallery

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By owner

By owner

Exterior

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Latest

Latest

3.4
★★★☆☆
80 reviews

Rating Distribution

5 stars
37 (46.2%)
4 stars
11 (13.8%)
3 stars
6 (7.5%)
2 stars
2 (2.5%)
1 star
24 (30.0%)

Most Mentioned

contract 6 station 5 security deposit 4 francisco franco 3 scammers 3 van 3 kiss 2 suitcase 2 responsibility 2 key 2
Featured Review
★★★★★
September 6, 2024
Original

Nos quedamos sin coche en vacaciones. El seguro nos dio coche con Avis. Super amables, rapidos y buen trato. Super recomendable nos atendio en Castellon de la plana un chico super bien.

Translation

We were left without a car on vacation. The insurance gave us a car with Avis. Super friendly, fast and good treatment. Super recommendable, a super good guy attended us in Castellon de la plana.

Featured Review
★★★★★
August 29, 2024
Original

Alquile una furgoneta la semana pasada con ellos. Todo perfecto y sin problemas. Tuve que dejar una pequena fianza a parte de la del deposito del combustible, y me la devolvieron bastante rapido y sin problemas, y eso que al devolver el coche lo deje en su campa y no estuve presente al dia siguiente cuando ellos revisaron la furgoneta. Quede contenta, seguramente vuelva a recurrir a ellos en caso de necesidad ya que encima me salio bastante bien de precio comparado con otras companias.

Translation

I rented a van last week from them. Everything perfect and without problems. I had to leave a small deposit in addition to the fuel tank, and they returned it to me quite quickly and without problems, even though when I returned the car I left it in their field and I was not present the next day when they inspected the van. I was happy, I will surely use them again if necessary since on top of that the price was quite good compared to other companies.

Featured Review
July 8, 2024
Original

Son unos impresentables. Me dieron el coche sin antena y la radio se oia fatal, volvi a los 5 minutos para informarles y que me pusieran una o lo solucionaran de alguna manera, pero me decian que no podian hacer nada que pusiera el Bluetooth de mi movil... El encargado escondido en la caseta para no dar la cara y el pobre empleado excusandose y diciendo que no podia hacer nada. Total que he tenido que ir yo a norauto y comprar una para poder oir la radio en mi viaje. No pongo menos estrellas por que no deja. IMPRESENTABLES

Translation

They are unpresentable. They gave me the car without an antenna and the radio sounded terrible, I came back after 5 minutes to inform them and ask them to put one in or solve it somehow, but they told me that they couldn't do anything to turn on my phone's Bluetooth... The manager hiding in the booth so as not to show his face and the poor employee excusing himself and saying that he couldn't do anything. So I had to go to norauto and buy one to be able to listen to the radio on my trip. I don't give fewer stars because it doesn't stop. AWESOME

Featured Review
★★★★★
June 5, 2024
Original

Desde que llegamos a Espana Avis fue nuestra primer experiencia y ha sido un exito. Hemos rentado vehiculo en varias oportunidades en el local de Castellon y nunca hemos tenido inconvenientes como en otras rentadoras. Los vehiculos siempre los hemos recibido en perfecto estado y limpios. La atencion de Franco es destacable. Recomiendo!!

Translation

Since we arrived in Spain, Avis was our first experience and it has been a success. We have rented a vehicle on several occasions at the Castellon location and we have never had problems like other rental companies. We have always received the vehicles in perfect condition and clean. Franco's attention is remarkable. I recommend!!

Review photo
Featured Review
May 10, 2024
Original

Varias cosas negativas. 1. Cierran al medio dia. 2. Alquilo un coche tipo C (P.e. Ford Focus dice su web) y me dan un Hyundai que no tendria mas de 50 caballos. Eramos dos con 4 maletas y en ciertas cuestas no pasaba de 90. 3. El limpia tiene agua en lugar de limpia cristales. 4. Y no menos importante por ser el ultimo, resulta que mande a un empleado a recoger el coche y no quisieron darselo por no ser el conductor. Les pedi que lo anadieran como conductor o que cambiaran al conductor, les llame yo mismo para decirlo y no quisieron. Que no podian porque ya habia pasado media hora de la hora pactada de recogida y tuve que ir personalmente. Siempre usamos otra compania y estabamos probando Avis a ver que tal. Hete aqui.

Translation

Several negative things. 1. They close at noon. 2. I rent a type C car (e.g. Ford Focus says its website) and they give me a Hyundai that would not have more than 50 horsepower. There were two of us with 4 suitcases and on certain slopes it did not exceed 90. 3. The cleaner has water instead of glass cleaner. 4. And no less important for being the last, it turns out that I sent an employee to pick up the car and they did not want to give it to me because I was not the driver. I asked them to add him as a driver or change the driver, I called them myself to say so and they didn't want to. They couldn't because it was already half an hour past the agreed pickup time and I had to go personally. We always use another company and we were trying Avis to see how it goes. Lo and behold.

Featured Review
★★★★★
April 19, 2024
Original

Franco Lopes is a true asset to Avis Budget Rental Car in Castellon de la Plana. His attention to detail and commitment to customer satisfaction exceeded my expectations and also helped me a-lot in service thanks to him. I'll definitely be returning for future rentals!

Featured Review
August 1, 2022
Original

Really unhelpful staff. Now, as a consolation, online and telephone support is as bad :'(

Featured Review
July 29, 2018
Original

DO NOT RENT FROM BUDGET CAR! They had the car returned, absolutely no damage whatso ever, though the car was given to me in an unclean state, i did not mind. They checked the car when i returned it and have now kept the 100+ euro deposit and have now, over a month after the car was rented, sent pictures of damage that was NOT caused by me and have charged for it. absolutely dispicable, the woman already checked the car with me upon returning it and there was absolutely nothing wrong with it! DISGUSTING behaviour!

2 found this helpful
★★★★★
November 1, 2024
Original
★★
Local Guide September 1, 2024
Original
★★★★★
Local Guide July 1, 2024
Original
It is the first time that I rent a small van in Castellon, Franco Lopez helped me, I congratulate him for his empathy, kindness, agility and professionalism VNext time I will trust Avis again Thank you so much
May 1, 2024
Original
I put a star because it wont let me leave it blank. Very shameless. We booked the car through edreams. At the office we wanted to exchange it for another larger car. They informed us of an amount, we signed the contract (our mistake for not reading it completely) and finally they charged us another amount. According to them we were informed, when it is not true. Unreliable and botched
Translation
Pongo una estrella porque no me deja dejarlo en blanco. Muy sinverguenzas. Reservamos el coche por edreams. En la oficina quisimos cambiarlo por otro coche mas grande. Nos informaron de un importe, firmamos el contrato (error nuestro no leerlo completo) y finalmente nos cobraron otra cantidad. Segun ellos fuimos informados, cuando no es cierto. Poco fiables y unos chapuzas
★★★★
Local Guide May 1, 2024
Original
Good but they leave some holes to cover
Translation
Buenos pero dejan algun agujero por tapar
Local Guide April 1, 2024
Original
Null
Translation
Nula
★★★★★
January 1, 2024
Original
While rental companies are used to using subterfuges to charge you endless extras...Here at Avis Castellon NONE of that! A PRO team, a perfect contract and a hassle-free return (I dropped off the vehicle outside of opening hours) and all for the price initially announced! This is remarkable and I wanted to make it known. Thank you for your good work!
Translation
Alors que les loueurs ont lhabitude duser de subterfuges pour vous facturer des supplements a ne plus en finir...Ici chez Avis Castellon RIEN de tout ca ! Une equipe PRO un contrat nickel et un retour en toute simplicite (jai depose le vehicule en dehors des heures douvertures) et le tout pour le prix annonce au depart ! Cest remarquable et je voulais le faire savoir. Merci pour votre bon travail !
★★★★
Local Guide December 1, 2023
Original
Ample parking to return the car. Access is easy and there is a gas station in front to fill up the tank before returning the car. Eye. The taxi rank at the station is almost 1km away which is a big inconvenience!
Translation
Parking amplio para devolver el coche. El acceso es facil y tiene una gasolinera en frente para llenar el deposito antes de devolver el coche. Ojo. La parada de Taxis de la estacion esta a casi 1km lo que es un gran inconveniente!.
★★★★★
Local Guide December 1, 2023
Original
★★★★★
Local Guide December 1, 2023
Original
For me it has been a very good deal Being from Galicia, my vehicle broke down in Castellon and on the same morning they were able to give me a car and go to Galicia and the car they gave me without any problem. Thank you
★★★★★
December 1, 2023
Original
I recommend Avis as it is a serious company, with very professional employees and a fleet of well-equipped cars.
Translation
Recomiendo Avis siendo una empresa seria, con empleados muy profesionales y con flota de coches bien equipados.
★★★
Local Guide December 1, 2023
Original
The one from Castellon could be better. Its too far away, it was better before at the train station.
Translation
El de Castellon podia estar mejor. Esta demasiado lejos, estaba mejor antes en la estacion de trenes.
1 helpful
★★★★
Local Guide December 1, 2023
Original
Almost everything was excellent, because the service was very good, but then they agreed to call me to confirm a quote, and two weeks later, Im still waiting...
Translation
Casi todo excelente, pues la atencion estuvo muy bien, pero luego quedaron en llamarme para confirmar un presupuesto, y dos semanas despues, sigo esperando...
December 1, 2023
Original
★★★★
Local Guide December 1, 2023
Original
★★★★★
Local Guide December 1, 2023
Original
★★★★
Local Guide December 1, 2023
Original

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