Europcar Cartagena - Alquiler de Coches in Cartagena
Bienvenido a Europcar Cartagena, agencia de alquiler de coches. Nuestra oferta diaria incluye una atencion inmejorable, vehiculos nuevos y precios competitivos. Tanto si deseas alquilar un coche por trabajo o por placer como si necesitas un coche (urbano, familiar o de lujo), una furgoneta o un camion, Europcar tiene el vehiculo de alquiler perfecto para ti. Alquilar un coche o una furgoneta es ahora mas sencillo que nunca, gracias al sistema de reserva online disponible en nuestra web o en nuestra app. Recoger y dejar tu vehiculo nunca habia sido tan facil. !Que disfrutes del viaje!
Working Hours
Location
Business Features
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
Contact Information
+34 648 98 08 65 europcar.esAddress
Bus Station, Av. Trovero Marin, 3
30202 Cartagena
Plus Code: J23F+64 Cartagena, Spain
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We are very happy from the service, such nice and professional people. Everything was spot on, I recommend.
It was ok, was given a fiat panda 1ltr. Disasterous!!!
Charged EUR60 for cleaning the car that was perfectly clean. Last time I was charged EUR15 for fuel having driven 1kilometre from fuel station. Manager is scamming everyone. Reviews say it all
Very friendly and efficient service. We got a great, nearly new and very clean car.
A very poor level of customer service, a filthy car and an office that is not open when you collect or drop off the car. I booked online to collect a car at 1pm. I arrived at the rental office twenty minutes early to collect the car, but it was closed, with a note saying someone would be back soon. After waiting 25 minutes a male arrived in a Europcar polo shirt. No apology for being late and very rude. No handover with the car, very poor customer service.The exterior of the car was filthy and it was difficult to check what was dirt and what might have been damage. The interior of the car had litter on the floor and stuffed down the sides of the seats. When I refuelled, the car took a great deal more fuel than it should have done, indicating that the previous hirer had not completely filled it. When I returned the car, there was nowhere to park it, the garage I had collected it from was closed and the buzzer remained unanswered. The office (which is supposed to be open) was again closed. I would not recommend this company for car hire and I certainly will never use them again. Very poor service at a premium cost.
Europcar told me I could return the car on sunday and leave the keys in the deposit box. But the parking is closed with a fence, ringing the bell...no answer...call them...no answer. Now what? Edit next day: brought it back again next day at 9 and they dare to charge me one extra day. What a scam. I complaint at the Spanish customer service, but no response yet.
BEWARE THIS IS A SCAM! I rented a car online and when I went to take it the employee in the office told me that I should pay a deposit and tried to push me to pay insurance. The initial price of the rental online was 37 euros and at the office it turned to a whopping 217 euros for a small car for 3 days. I told the employee to cancel the rental but he said that he couldn't do anything! And the best part is that they took the 37 euros online and never returned it knowing that I never took the car.
Don't use this office! Even though I clearly said, that I didn't want any services in addition to the ones I already paid for, they charged me, without explaining or even telling me, an additional 77 Euros for extra insurance. Also, the one person in the office isn't capable of doing everything alone, so I was supposed to leave the car on the sideway of a big street in front of the garage (the door didn't work), without somebody checking it. Felt extremely unprofessional and unsafe. There are better options nearby.