Rent-A-Car in Carolina

4.3
★★★★☆
(78 reviews)

Working Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-6 PM
Friday 8 AM-6 PM
Saturday 9 AM-2 PM
Sunday Closed

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

greencar.rentals

Address

Marginal Los Angeles

00983 Carolina

Plus Code: C2H3+PP Carolina, Puerto Rico

Photo Gallery

Featured

Featured

Street View & 360deg

Street View & 360deg

Exterior

Exterior

4.3
★★★★☆
78 reviews

Rating Distribution

5 stars
54 (69.2%)
4 stars
9 (11.5%)
3 stars
5 (6.4%)
2 stars
2 (2.6%)
1 star
8 (10.3%)

Most Mentioned

price 5
Featured Review
★★★★★
January 27, 2024
Original

Ferdinand was incredibly helpful and our overall experience was great. We had a special request for our vehicle and it was taken care of. Pick up and drop off was very quick as well!

Featured Review
★★★★★
December 1, 2023
Original

So this location is one of the best car rental experiences ive ever had in puerto rico! Sylvia was amazing and super helpful.. they dont charge all of misc surprise charges like dollar/nu/thrifty and well every other car rental. Plus you can add days over the phone with sylvia at reasonable rates and return to different location like ponce for a reasonable amount which no one else will do! Thanks enterprise and of course thanks for your amazing service Sylvia

Featured Review
November 29, 2023
Original

I gave one star for the poor customer service I received on a Saturday in August this year. I reserved and paid for a full sized SUV that sits 7 but was given a mid sized SUV that only sat 4. Was told by the manager that it's a small island and cars are smaller here. Problem is I've rented from this location before and always received a 7 passenger car. Called enterprise twice since returning home and have received no response. Love the service by the week day crew will never rent from this location on a weekend

1 found this helpful
Featured Review
★★★★★
March 12, 2023
Original

sooo much easier (and cheaper) than going through the airport car rentals. we took a 5 minute Uber from the airport, and we were literally the only people in there, our car was ready to go. in and out within 10 minutes. super friendly, didn't push an extras. this will be my go-to rental location in San Juan.

2 found this helpful
Featured Review
★★★★★
September 29, 2022
Original

Love going to this location. They are very nice and considerate of your time and attention. The vehicles are always clean in and out before they give the car to you. I have been going to this location more than 3 times.. and I will be going again.. thanks Enterprise.. thumbs up!

2 found this helpful
Featured Review
★★★★★
June 30, 2022
Original

Special thanks to Sylvia, Yarelis, and Yarimar for such friendly and professional service. These ladies must be recognized for their exemplary service. They were efficient and expeditious from the moment our family picked up a vehicle to the moment of returning and thereafter. Enterprise Rent-A-Car team must reward these ladies. Thanks and we are renting from you guys again moving forward. Please remain safe.

1 found this helpful
Featured Review
★★★★★
December 23, 2021
Original

The workers here are great, my flight arrived at 6:30 so I didn't have much to do other then wait for my car, I took an Uber there and waited outside the gate and the guy let me in like 20 minutes early so I did not have to wait longer than needed. He also upgraded both cars my family rented to larger size vehicles than we booked. Great service

5 found this helpful
Featured Review
★★★★★
August 9, 2021
Original

Everyone here was super helpful and nice. They helped us immediately when Nextcar down the street would have made us wait for HOURS to get our car. So good, we rented twice from here on the same trip :) Valerie, Cristal, Fernando - y'all are some real ones!!

1 found this helpful
Local Guide November 29, 2024
Original
Horrible place, dont waste your time renting here. We arrived on Saturday, November 29 and there was a very long line and only one person serving and like 3 of us doing nothing, we lasted 30 minutes in the same spot and when we went to ask they said the delay was because there werent enough cars. terrible!!!
Translation
Horrible sitio no pierdan su tiempo rentando aca llegamos el sabado 29 de noviembre y habia una fila larguisima y una sola persona atendiendo y como 3 haciendo nada duramos 30 minutos en el mismo spot y cuando fuimos a preguntar dijeron que tardanza era porque no habia suficientes carros terrible !!!
★★★★★
Local Guide January 1, 2024
Original
Seamless experience
★★★★★
Local Guide December 1, 2023
Original
★★★★
Local Guide December 1, 2023
Original
★★★★
Local Guide December 1, 2023
Original
★★★★
Local Guide December 1, 2023
Original
Excellent service
★★★★★
Local Guide December 1, 2023
Original
We are grateful for Enterprise. You saved us from a three hour wait time at NextCar. Thank you so much.
1 helpful
Local Guide December 1, 2023
Original
★★★★★
Local Guide December 1, 2023
Original
Ramon and Gionfranco was an extreme help and made the process of picking. Up the car super easy highly recommend
1 helpful
★★★★★
December 1, 2023
Original
★★★★★
December 1, 2022
Original
Great staff. Very easy to work with.
★★★★★
December 1, 2022
Original
Great place to rent a car, address is a little confusing for GPS. C2H3+VVF Carolina, Puerto Rico this is what I took from Google maps.
★★★★★
Local Guide December 1, 2021
Original
★★★★★
Local Guide December 1, 2021
Original
The best people! I needed a truck or a van and the girl asked me what I needed to move, because they didnt have a truck at that moment... she got me a great van with really high ceiling and I was able to move everything! The excellent treatment makes me want to come back to them should I need to rent a car or truck again. Servicio excelente!
1 helpful
★★★★
Local Guide December 1, 2021
Original
I was really worried that they were not going to have the vehicle we had reserved or that we were going to have to wait hours yo get a vehicle but that wasnt the case. Not only did this place have what we reserved but we waited maybe 5 minutes before we were attended to. We were in and out in maybe 15 minutes. The only reason for not giving then 5 stars was because the vehicle was a little on the dirty side. Seats were stained and it looked like a soda exploded in the front seat cause there were soda spots everyone include the windshield. (FYI, you can pay parking tickets when you return your car too)
1 helpful
December 1, 2021
Original
★★★★★
Local Guide December 1, 2021
Original
Excellent service!!
Translation
Excelente servicio!!
★★★★★
Local Guide December 1, 2021
Original
Victory was amazing! Would definitely do business with her some more
★★★★
Local Guide December 1, 2021
Original
On my way out to Miami, I didnt have anyone to take me to the airport and even less to pick me up. I left my car here because they have a service where you leave your car, they take you to the airport, they pick you up on the way back, you pay for the parking and thats it. Easy
Translation
De salida para Miami, no tenia quien me llevara al aeropuerto y menos aun que me recogieran, Aqui deje mi auto pues tienen un servicio que dejas tu auto, te llevan al aeropuerto, de regreso te recogen, pagas el estacionamiento y Ya. Facil
1 helpful
★★★★★
Local Guide December 1, 2021
Original
★★★
Local Guide December 1, 2020
Original
★★★★★
Local Guide December 1, 2020
Original
Excellent and fast service, can be repeated.
Translation
Excelente y rapido servicio, se puede repetir.
★★★★★
Local Guide December 1, 2020
Original
★★★★★
December 1, 2020
Original
★★★★★
Local Guide December 1, 2019
Original
★★★★★
December 1, 2019
Original
★★★★★
Local Guide December 1, 2019
Original
The only rental car company I deal with
★★★★★
Local Guide December 1, 2019
Original
★★★★★
December 1, 2019
Original
Excellent service
Translation
Excelente servicio
★★★
Local Guide December 1, 2019
Original
★★★★★
Local Guide December 1, 2019
Original
★★
Local Guide December 1, 2019
Original
Terrible experience with the staff there
1 helpful
★★★
Local Guide December 1, 2019
Original
★★★★★
Local Guide December 1, 2019
Original
★★★★★
Local Guide December 1, 2019
Original
Fantastic customer service and great cars at a great price.
★★
Local Guide December 1, 2019
Original
Friendly but not professional.
★★★★★
December 1, 2019
Original
★★★
December 1, 2019
Original
Local Guide December 1, 2019
Original
Idiots just hang up on you when you spend hours finally getting in touch with them. Which means you will have to call again, get connected to someone in China or India then try to explain you need to talk to this location, then get connected hours later after finally speaking to someone who understands just to be hung up on again by these morons.
2 helpful
★★★★★
December 1, 2019
Original
★★★★★
December 1, 2019
Original
★★★★
December 1, 2019
Original
★★★★★
December 1, 2019
Original
★★★★★
December 1, 2019
Original
★★★★★
Local Guide December 1, 2019
Original
★★★★
Local Guide December 1, 2019
Original
★★★★★
Local Guide December 1, 2019
Original
The gentleman that gave us the SUV and saved us from Sixt car rental is a God send! Thank you so much. We are so so grateful. We shouldve started here to begin with to kick off our vacation to visit family. I definitely recommend this Enterprise location!!
1 helpful

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