Enterprise Rent-A-Car in Carolina

4.6
★★★★★
(248 reviews)

Book with Enterprise Rent-A-Car to access thousands of airport and Carolina car rental locations near you. If you are traveling in PR or abroad you can rent a car from Enterprise in over 30 countries around the world. Everything we do, we do with our Standard of Care backed by 65 years in business and exceptional customer service. Enjoy easy booking online or through the Enterprise app. Start your rental car reservation with Enterprise today!

Working Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday 8 AM-5 PM
Sunday 8 AM-5 PM

Location

Business Features

From the business
  • Identifies as women-owned
Service options
  • On-site services
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+1 844-794-8598 enterprise.com

Address

Av. Isla Verde

00979 Carolina

Plus Code: CXRJ+RX Carolina, Puerto Rico

Photo Gallery

Featured

Featured

Videos

Videos

By owner

By owner

Street View & 360deg

Street View & 360deg

4.6
★★★★★
248 reviews

Rating Distribution

5 stars
201 (81.0%)
4 stars
17 (6.9%)
3 stars
13 (5.2%)
2 stars
2 (0.8%)
1 star
15 (6.0%)

Most Mentioned

prices 32 airport 25 professional 10 pickup 8 island 7 office 5 insurance 5 cart 4 period 3 walk 2
Featured Review
★★★★★
November 27, 2024
Original

Everything about this experience was smooth. They called the day before to confirm arrival. The lady at the desk was super helpful, friendly, and gave great instructions. The car was in great shape and very clean. The return process was simple and uncomplicated. They even called before the car was due to see if we needed to extend or modify our reservation. Highly recommend!

Featured Review
★★★
October 27, 2024
Original

Quick online reservation without deposit. I chose the option where they pick the car for me and it didn't disappoint. It was a quick service at the airport and I didn't even had to make a line cause I had the reservation already. Took no time. The only downside was that I decide to stay one more week and I didn't have the option online or on the phone to extend the stay and on top of that I had to return it to the same place I pick it up. That meant that in order to go back to Aguada (2+ hours away) I had to get a public bus back to my parents house. That wasn't convenient.

Featured Review
★★★★★
October 24, 2024
Original

easy and quick pickup and drop off. It is a $6-7 Uber drive away from the airport. we didn't spend more than 5 minutes in the office during pickup or drop off. the car (a compact SUV) was clean, in good shape, and ran great for the 10 days we rented it. Toll roads were no problem because a device was pre-installed on the windshield. we paid for the tolls we accrued during drop-off. no hidden charges. we were charged exactly what we were quoted online (plus the tolls). Very good experience. will rent from here again.

Featured Review
★★★★★
September 2, 2024
Original

Renting a car was never this easy!! First, I created an enterprise account. Booked a car. I then received a call. It was ready for pickup!. I show up. Gave my license and boom. I was set. The young man walked me to the car. We did a walkaround for damages.. he then took my payment. 3 days at $112. Drove 354 miles. Returned the vehicle gassed up. Dropped it off at 830pm. After hours. The key goes in Dropbox in their lobby. And adios ! It was so easy and smooth!. I will never go anywhere else. They are about 8 minutes from the airport! Go here for a piece of mind!.

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1 found this helpful
Featured Review
★★★★★
August 2, 2024
Original

I had good experience with this enterprise location, very friendly staff, car was clean (sorry guys, my baby spread the cookie a little bit), easy pickup and drop off, comfortable location for me, affordable prices. Only one reason for critics that's long pick up time, around 1h because I was waiting car from car wash then I had to go to pick up car seat for baby to another location but it wasn't big deal for me because it was vacation.

Featured Review
★★★★★
July 23, 2024
Original

Great experience with my car rental here! I wanted to avoid the long lines and extra cost of renting at the airport and this was the best decision I made. Everyone there was super helpful and friendly. We had NO issues with the car and the rental process. Car was ready at the time we agreed on for pick up. Drop-off was also fast and easy! Lastly, No additional surprise charges!

1 found this helpful
Featured Review
★★★★★
June 15, 2024
Original

I highly recommend this place! It costs only about $10 for an Uber to get from the airport to pick up the car. They even provided a ride back to the airport after I dropped off the car (just make sure to inform them an hour in advance). The staff is incredibly polite and friendly. The car was spotless when I received it; I watched the employee preparing it and he put his heart into cleaning it so well! I recommend this service to anyone vacationing in Puerto Rico!

Featured Review
★★★★★
December 12, 2023
Original

This location was located in in San Jaun but luckily is wasn't a hugely crowded area. In addition, they have a parking garage around back, but I do recommend grabbing a Lyft/Uber to reach this destination. The staff was also very nice, and the gal whom helped me was bilingual English and Spanish, HUGE help!

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3 found this helpful
★★★★★
November 29, 2024
Original
Normally great experience most of the time. Quality of cars are good and staff is quite helpful always..My trusted brand and I dont go to anyone else
★★★★★
November 26, 2024
Original
Excellent customer service
★★★★★
Local Guide November 24, 2024
Original
These guys are great. They were quick, easy, and very helpful. Much better than the airport.
★★★★★
November 24, 2024
Original
November 24, 2024
Original
Made a reservation online. No cars available. Whats the point of the reservation system if the you walk 15 minutes over there and there are no cars.
★★★★★
Local Guide November 17, 2024
Original
Easily the nicest, most efficient group of employees Ive encountered when renting a car. If I return to San Juan and need a car again, I will be going to the Enterprise location on Isla Verde.
★★★★★
November 1, 2024
Original
★★★
September 1, 2024
Original
Did not pick me up and
★★★★★
Local Guide September 1, 2024
Original
Excellent service and especially the rental price for tourists or others.
Translation
Excelente servicio y sobre todo el precio de alquiler para turistas u otros.
★★★★★
September 1, 2024
Original
Excellent Service from the best people, Mike and Javich. Made my experience one to remember, I ll be sure to come back for my next trip. Thank you so much!
★★★★★
August 1, 2024
Original
The Best branch in the whole island by far . On a long weekend that everyone was sold out they helped me very patiently, politely and passed highest standards of customer service. Special thanks for Eva.
★★★★★
August 1, 2024
Original
★★★★★
Local Guide August 1, 2024
Original
Great service, The personnel were very professional and courteous
★★★★★
August 1, 2024
Original
★★★★★
July 1, 2024
Original
Prompt, efficient and fast service, we were all squared away an on our way in record time compared to past experiences renting a care In PR.
★★★★★
Local Guide July 1, 2024
Original
Best deal, great service! Staff is limited, so allow for a little extra time in case theres someone else in front of you.
★★★★★
July 1, 2024
Original
Excellent service, quickly pick up and drop off. Friendly stuff
★★★★★
Local Guide July 1, 2024
Original
Highly recommend over the airport location. There is less of a line for cars and it was only 5 minutes from SJU. Super easy experience renting from this location as well. The staff was very nice.
★★★★★
June 1, 2024
Original
Very good experience pick up and drop off we re easy. I would recommend
★★★★★
June 1, 2024
Original
Prompt efficient friendly service. Their reps always try to help with rates, service & convenience.
★★★★★
Local Guide June 1, 2024
Original
It is always easy to rent a car with Enterprise, never had to wait for the car, always professional and friendly staff to help you with all your needs. In general the cars i ve been renting in the USA (in sereral states) were all excellent without any issues. Only the car I rented in Puerto Rico was in pretty bad driving conditions, it looked good but driving experience wasn t on the level like it is in USA. The car was very unstable and steering wheel was shaking like it s gonna explode, but at the end, we menage it somehow.
★★★★★
Local Guide May 1, 2024
Original
Great experience at this Enterprise location. Very helpful staff.
★★★★★
May 1, 2024
Original
I have rented cars with them twice and I have never had problems of any kind, good cars and I even received a free upgrade for a better car. I definitely recommend them, good service. Update: I just came back and rented a car with them, as always, super good. the attention and the quality and price of the cars recommended 100%04/01/2024.
Translation
Yo e rentado carros 2 veces con ellos y nunca e tenido problemas de ningun tipo , buenos carros y hasta e recibido upgrade gratis para un mejor carro definitivamente los recomiendo buen servicio.update: acabo de regresar y rentar un carro con ellos como siempre super buena la atencion y la calidad y precio de los carros recomendado 100%04/01/2024.
★★★★★
Local Guide May 1, 2024
Original
★★★★★
May 1, 2024
Original
Jauish and Francisco where both very friendly and professional. They maintained their composure whilst attending a rush of customers and dealing with some rude customer that was not being friendly to them at all. They helped us figure out the best way to get us a vehicle and even though they ran out of cars they were doing their best to get vehicles ASAP to the location. I would recommend this location as it is also very central and convenient. Vehicle was in a very good condition and Francisco did his best to make sure all scratches were documented. Book online and go get your vehicle is the best way. No hidden fees and or ugly used vehicles. I recommend getting your vehicle from here and will rent in the future at this location as the guys customer service was highly efficient.
★★★★★
Local Guide May 1, 2024
Original
Franciso (on the left), and Javish (in the middle) of the photo were excellent! I had a great experience. Pick-up was slow but drop-off was quick. I did not encounter any issues with my vehicle during my rental period. I would recommend this location instead of the airport location because you will get a cheaper rate on the vehicle, and the cost of an Uber from airport to this location (and vice versa) is around USD $5-8 one way. One note of caution is to check if the hours for this location work with your flight times. Thank you!
★★★★★
May 1, 2024
Original
Great experience with Raul and his team. Totally book here..no hassle car rental.
★★★★★
April 1, 2024
Original
Raul was excellent and efficient. He got me out of the facility and on the road in 5 minutes. He was polite and friendly. The car was clean and in excellent condition.
★★★★★
April 1, 2024
Original
My experience was amazing
★★★★★
Local Guide April 1, 2024
Original
I had a great experience renting from this Enterprise location. Javish and Francisco made everything easy and smooth. The prices were great, too.

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