Cabrera Car & Truck Rental in Carolina

3.8
★★★★☆
(148 reviews)

Encontrara que rentar un vehiculo en Cabrera Car & Truck Rental es su opcion mas conveniente. Contamos con la flota de alquiler mas amplia de autos, SUV, camiones, van de carga, Jeep, vehiculos comerciales y mucho mas en alquiler de todo Puerto Rico. Las facilidades de Cabrera Rental estan estrategicamente en Hatillo-Arecibo, Aguadilla, Carolina-Isla Verde.Nuestra flota de autos puede ser alquilada por dias, semanas o meses. Entre nuestros servicios se encuentran: Alquiler de Autos compactos y economicos Alquiler de SUV Alquiler Vanes de Carga Alquiler de camiones Alquiler Pick Up Alquiler Flota Comercial Alquiler de autos para negocios Alquiler de Jeep

Working Hours

Monday 8 AM-7:30 PM
Tuesday 8 AM-7:30 PM
Wednesday 8 AM-7:30 PM
Thursday 8 AM-7:30 PM
Friday 8 AM-7:30 PM
Saturday 8 AM-7:30 PM
Sunday 8 AM-7:30 PM

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+1 787-333-8444 cabreraauto.com

Address

A15 Calle Celestial

00979 Carolina

Plus Code: CXJW+H8 Carolina, Puerto Rico

Photo Gallery

Featured

Featured

By owner

By owner

Videos

Videos

Exterior

Exterior

Inside

Inside

Street View & 360deg

Street View & 360deg

3.8
★★★★☆
148 reviews

Rating Distribution

5 stars
86 (58.1%)
4 stars
16 (10.8%)
3 stars
9 (6.1%)
2 stars
5 (3.4%)
1 star
32 (21.6%)

Most Mentioned

price 23 insurance 13 flight 8 fees 8 call 6 report 4 cart 4 video 3 shuttle 2 toll 2
Featured Review
★★★★★
October 17, 2024
Original

Great service. Clean car. Friendly staff. They picked me up and dropped me off at the airport. Will definitely use them again.

Featured Review
★★★★★
June 27, 2024
Original

Zuli is the BEST, she provided us a great service, explained everything and she was very helpful!

Featured Review
★★★★★
June 11, 2024
Original

Older lady in the front helped us out big time I left my debit but have family here so they let them pay for me and all I gave them was my license huge help!!!!!Extremely grateful

Featured Review
March 20, 2024
Original

Got a tiny scratch and dent somewhere along the trip. Cabrera made me file a police report, kept my 500 deposit, open a claim with my insurance company and made me miss my flight. I would not recommend using this place or if these are the rules of PR just don't get a rental car. Awful experience.

Featured Review
February 17, 2024
Original

So sad to have to write this review cause I was really looking forward to renting with this company as they were referred to my husband and I !! Well let's say they were horrible ! My husband and I were flying in on 2/13 around 12 PM to San Juan Flight was missed due to a plane change and had to wait till 5pm to fly out and get to San Juan at 8pm I called Cabrera and explained the aotuation the woman on the phone was so nice and great and tried to help ! She had emailed me a form to sign and I emailed my CC and license and this signed form back to her She told me she would call me after she spoke to manager and she did !! Manager was so rude and careless she told us we could still rent but would have to wait here at the airport till 8am the n Dr morning to get the car !! Absolutely insanity !! She refused to leave the keys in car and had us pick up when we arrived at airport !! They are heartless and all they care about is $$$$ .. I did find another place right next door to them who were exceptional !! They even waited for me 30 mins passed there close time just to ensure we had a car ! I will never even attempt to Rebt from Economy !! The manger is a joke !!

1 found this helpful
Featured Review
★★★★★
January 29, 2024
Original

By far, the best place I've ever rented a car in Puerto Rico and I've been renting cars here for the last 10 years! The price they gave me over the phone didn't change. It included insurance and tolls. Fast check in. Perfect. I spoke with Zuly. She was knowledgeable, highly competent and professional. She spoke Spanish and English and had me in and out in under 10 minutes flat. I simply can't believe it. Thankful.

Featured Review
★★★★★
March 10, 2021
Original

Fast. Easy. Friendly. Clean car. Nissan verse note was in excellent condition. Great service. 1st time in PR will rent again.

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1 found this helpful
Featured Review
★★★★★
February 27, 2021
Original

We rented a car from this local company. They are off the airport but only a few minutes away and the shuttle transport is fast and easy. The young lady at the counter (Sully) treated us professionally and was clear in all the instructions and charges. I got a small Hyuandai Accent, a few scratches but the car was clean inside and we had no issues driving to a lot of places in the Island. Definitely recommend this place. I got a great deal for the week. Thank you Cabrera Car Rental.

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3 found this helpful
September 1, 2024
Original
★★★★★
Local Guide September 1, 2024
Original
★★★★★
September 1, 2024
Original
Excellent customer service.
★★★★★
Local Guide July 1, 2024
Original
★★★★★
July 1, 2024
Original
Excellent service and good price
Translation
Excelente servicio y buen precio
★★★★
July 1, 2024
Original
Very good service. Liza is a super nice person.
Translation
Muy buen servicio. Liza is a super nice person.
★★★★★
Local Guide June 1, 2024
Original
June 1, 2024
Original
THEY KEEP THE ENTIRE FUND DO NOT RENT HERE
Translation
SE QUEDAN CON TODO EL FONDO NO RENTEN AQUI
1 helpful
June 1, 2024
Original
WORST
Translation
LO PEOR
★★★★★
June 1, 2024
Original
Economy/Cabrera. No issues at all with my Hyundai rental with good service and a very good price.
★★★★★
May 1, 2024
Original
I have a good experience with them, car was very clean, great customer service and price.
★★★★★
May 1, 2024
Original
★★★★★
Local Guide May 1, 2024
Original
Amazing service!! :)
★★★★★
April 1, 2024
Original
Great service and lovely staff.
★★★★★
April 1, 2024
Original
Love this rental!! Had an incredible customer service experience with Rosa and the shuttle driver that I forgot to ask his name!! Super informative and friendly! 100% recommended!
1 helpful
★★★★★
Local Guide April 1, 2024
Original
★★★★
Local Guide March 1, 2024
Original
First time on Puerto Rico. Very nice & helpful staff.
★★★★★
Local Guide February 1, 2024
Original
Theres definitely a lot of little hidden fees. Im not sure why you have to get their insurance but the five star review is for the two ladies that work up front theyre very friendly and knowledgeable.
★★★★★
February 1, 2024
Original
★★★★★
January 1, 2024
Original
Good Service
Translation
Buen Servicio
1 helpful
★★★★★
Local Guide December 1, 2023
Original
★★★★★
December 1, 2023
Original
Rented a car for 5 days, payed exactly what I was told when I booked (rent plus collision + liability insurance) and had a very friendly employee who told me exactly what to do and what not to. For example: one comment I read here stated that they ran into trouble because they noticed a bump in their car and didn t get a police report. When I picked up the car, they told me to always contact the police of anything happened to the car.
1 helpful
Local Guide December 1, 2023
Original
We have terrible customer service and they charge several charges that they never tell you when booking online
Translation
pesimos servicio al cliente y y cobran varios cargos que nunca te dice al reservar en online
3 helpful
★★★★★
December 1, 2023
Original
I am 100% satisfied with the service received by Rosa. Best costumer service I ever received here in PR from a car rental. I will always recommend it to anyone. Good job well done
Local Guide December 1, 2023
Original
Very poor customer service. Extremely rude lady at the front desk. Never again.
1 helpful
★★
Local Guide December 1, 2023
Original
car ok, but beware of their mandatory insurance scam! its been years since ive been hit by a car rental place with the mandatory insurance scam, but enterprise was fully booked, and the rate cabrera gave seemed good, $65 / day. i got there, and they say i have to buy their mandatory insurance, which doubled the cost of the rental to $130/day total. i really shouldve walked away when informed about the insurance scam, but it was only for a few days so i grudgingly accepted it. but it is nonsense, they are ensuring they take more money from customers, thats the only thing their insurance is about. enterprise accepts my personal insurance just fine with no problems. its really excessive, especially for the cheap car i got, an older nissan sentra with 43k miles and hand-cranked windows. on the plus side, the car was clean and reliable, and worked. but, shame on cabrera, be honest and up front about your prices, and any insurance requirement - its scammy to give people one price, then double it after they arrive and made the trip to your location.
1 helpful
★★★★★
Local Guide December 1, 2023
Original
Great service! They had the 15 passenger van my group needed and it was fairly priced compared to all the other companies!
★★
Local Guide December 1, 2023
Original
Beware of their insurance scam! Thr lady at the front deak had an attitude when questiined about the insurance charges at the time of returning the vehicle. If you dont have a printed insurance policy to cover liability, they will charge you for mandatory insurance. The price of the car ends up to be at least double of their advertise prices.The best rental car agencies are inside the airport.
1 helpful
★★★★★
December 1, 2023
Original
At $19 per day this was a bargain rental car. We were worried there would be hidden fees, but there weren t any. Bring a copy of your insurance policy and declarations to save time finding it online at check-in. Overall good experience. The shuttle came maybe 15 minutes after we called. No wait to check-in or out.
★★★★★
December 1, 2023
Original
If you want to rent a car on place with amazing customer service, an amazing staff and new cars, this is the place you want.
★★★★★
December 1, 2023
Original
Good service!
★★★★★
December 1, 2023
Original
Excellent service
December 1, 2023
Original
Shuttle didn t come for pick up for 45 min, bad service at the counter. Didn t put any damages on the paper (good thing I had video of the car).
★★★
Local Guide December 1, 2023
Original
Service is good, but I had to wait 2 hours for my reservation
Translation
Servicio es bueno, pero tuve q esperar 2 horas por me reservacion
★★★★★
December 1, 2023
Original
All good!
Translation
Todo bien!
1 helpful
★★★★★
December 1, 2023
Original
Excellent service. I have recommended my family and friends to rent a car with you since the service has always been excellent!! Both Juanita Rentas in Hatillo and Rosa in Carolina ensure from the moment of calling to reserve until the delivery of the car that there is a service of excellence and quality. His quality as an employee, his kindness, his knowledge of the process makes one feel extremely confident that there will be no problem and that has always been the case. Thank you so much !! 100% recommended.
Translation
Servicio de excelencia. He recomendado a mi familia y amistades el alquiler de carro con ustedes ya que el servicio ha sido siempre excelente!! Tanto Juanita Rentas en Hatillo y Rosa en Carolina se aseguran desde el momento de la llamada para reservar hasta la entrega del carro que se ha un servicio de exelencia y calidad. Su calidad como empleado, su amabilidad, el conocimiento del proceso hace que uno se sienta sumamente confiado en que no habra ningun problema y asi siempre ha sido. Muchas Gracias !! 100% recomendado.
2 helpful
★★★★★
December 1, 2023
Original
Excellent service, I recommend it and Rosa Perez is a tremendous person. I have rented it twice and I like how fast they work.
Translation
Excelente servicio lo recomiendo y Rosa Perez tremenda persona he rentado 2 veces y me gusta lo rapido que trabajan
2 helpful
★★★★
December 1, 2022
Original
Local Guide December 1, 2022
Original
★★★★★
Local Guide December 1, 2022
Original
★★★★
Local Guide December 1, 2022
Original
If you are looking for a car, truck or any vehicle. They got it
Translation
Si busca un carro, truck o cualquier vehiculo. Lo tienen
★★★
Local Guide December 1, 2022
Original
They have shuttles that take you from the airport to their location which is nice, their vehicles are clean and new but they have hidden feeds add about $100 and top of whatever you get quoted online
1 helpful
★★★★★
Local Guide December 1, 2022
Original
Great rental car place nice clean vehicles
December 1, 2022
Original
Terrible service, they dont work 24 hours a day and there is no one to resolve PM reservations. Their hours say they close at 10pm and they dont answer the phone and when I go to the store it is closed.
Translation
Pesimo servicio, no trabajan 24hrs y no hay quien resuelva en las reservaciones PM. Su horario dice que cierran a las 10pm y no contestan el telefono y cuando voy a la tienda esta cerrada.
2 helpful

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