TOPCAR SERVICE in Campina
3.9
★★★★☆
(222 reviews)
Working Hours
Tuesday
8 AM-5 PM
Wednesday
8 AM-5 PM
Thursday
8 AM-5 PM
Friday
8 AM-5 PM
Saturday
8 AM-1 PM
Sunday
Closed
Monday
8 AM-5 PM
Location
Business Features
Accessibility
- Wheelchair-accessible entrance
Contact Information
+40 767 104 111 topcar.roAddress
Strada Nicolae Grigorescu 9
105600 Campina
Plus Code: 4PJH+G7 Campina, Romania
Photo Gallery
Featured
Exterior
Street View & 360deg
3.9
★★★★☆
222 reviews
Rating Distribution
5 stars
130 (58.6%)
4 stars
32 (14.4%)
3 stars
11 (5.0%)
2 stars
6 (2.7%)
1 star
43 (19.4%)
Most Mentioned
Featured Review
★★★★★
July 23, 2024
Original
Nice people
Featured Review
★★★★★
December 31, 2023
Original
Super ok
Featured Review
★★★★★
October 19, 2022
Original
Just went there today and asked if they could change the battery on my Kia Sportage. They changed the battery on the spot and I left within 45 minutes. Very friendly and top service Will definitely use them again
Featured Review
★★★★
August 27, 2021
Original
I didn't fix my problem yet because i needed the car for my holidays, but I gave them 4 stars for their professional attitude the well organised place and the correct approach to the problem. Soon I will go back for painting the scratches on my door and then I will let you know about the quality of work.
1 found this helpful
Featured Review
★★★★★
April 30, 2021
Original
Ok
Featured Review
★
June 4, 2018
Original
Young team, novice level ,high charges.
3 found this helpful
Featured Review
★
May 16, 2018
Original
Very bad experience!
2 found this helpful
Featured Review
★★★
August 30, 2017
Original
Only mechanic services no electric specialist.
★★★★★
November 28, 2024
Original
Affordable prices. Professional service and extremely friendly staff ready to help you with any problem starting from reception. I had a light on which another service told me was the recirculation pump and in fact it was a spark plug (finding done at TOPCAR). I recommend with great confidence! Congratulations on your professionalism and FAIRNESS!
Translation
Preturi accesibile. Service profesional i personalul extraordinar de amabil i gata s te ajute pentru orice problem incepand de la recep ie. Aveam un martor aprins la care alt service mi-a spus ca este pompa de recirculare i de fapt era o bujie ( constatare f cut la TOPCAR). Recomand cu mare incredere! Felicit ri pentru profesionalismul de care da i dovada i CORECTITUDINE!
★★★★
Local Guide
November 10, 2024
Original
★★★
Local Guide
October 1, 2024
Original
★★★★★
Local Guide
September 1, 2024
Original
Professionals. Fair prices. Empathic with the client and his problems. They came after the schedule to check. They gave me all their support. I recommend. Sincere thanks to the whole team!
Translation
Profesionisti. Preturi corecte. Empatici cu clientul si problemele sale. Au venit dupa program la constatare. Mi-au acordat tot sprijinul. Recomand. Multumesc sincer, intregii echipe!
★★★★★
Local Guide
July 1, 2024
Original
Hello everyone! I recently purchased a Renault Koleos, S.H. and some noises were heard (snapping, a bearing, bushings, etc...) The incident made it possible for me to get the managers phone number and ask him to make a diagnosis, very kindly and seriously he sent me to one of the service, where I got in touch with Mr. Radu! I assume that he is the head of service, I made the diagnosis and scheduled the car for repairs (replacement of rocker arm, engine frame bushings, stabilizer bar bushings, anti-roll bar, etc...) in a few days, depending on what other appointments the dance had. Very kind, extremely serious, good professional, I recommend with confidence!!! I didnt know him personally, except Mr. Radu and the mechanic who worked on the car, what I told you above is from the experience I had at this service! Good days!
Translation
Bun ziua, tuturor! De curand, am achizi ionat un Renault Koleos, S.H. i s-au auzit cateva zogomote (troncanit, un rulment, bucsi, etc....) Intamplarea a f cut s pot face rost de Nr de telefon al d-lui manager i s -l rog s -mi fac o constatare, foarte amabil i serios m-a trimis la unul din service, unde am luat leg tura cu d-l Radu ! Presupun c dansul este eful de service, am efectuat constatarea i am programat ma ina ptr reparatii (inlocuire bascule, bucsi cadru motor, bucsi bara stabilizatoare, antiruliu, etc....) peste cateva zile, func ie de ce program ri mai avea dansul. Foarte amabil, extrem de serios, bun profesionist, recomand cu incredere!!! Nu l-am cunoscut personal, decat pe d-l Radu i mecanicul care a lucrat la ma ina, ce v-am relatat mai sus, sunt din experien a pe care am trait-o la acest service! Zile bune !
★★★★★
Local Guide
May 1, 2024
Original
Location and service ok
Translation
Locatie si service ok
★
May 1, 2024
Original
The worst staff Ive seen young guys with no experience, shame about the gentleman who took us in as he was very understanding and nice, but whoever put my car on the lift is a complete failure... Although I knew the problems of the car such as: the anti-balance buffer whose rubber would be cracked and had to be replaced, the bellows at the planetary gear broken, the bushings at the stabilizer bar to be replaced, HE DID NOT TELL ME ANY OF THESE DEFECTS. He told me that I would have problems with the steering box and that made me go from service to service, until 4 services in a row, including 2 mechanic friends, found exactly the defects that I already knew, the steering box being SCREAMING. Not to mention the fact that when he changed my oil, I think the boy participated in a drunken party the night before... I wonder how he found the hole in the engine to put the oil... Basically, I paid the finding to change my oil, and to tell me about the steering box :))). Its not that I spend 100 lei, but finding out about the car, I do it better too, and I also know how to change the oil, but I said, sir, Ill take it to the service because its a new car and not to get involved, but Im SO REGRET that I took the car to TOPCAR for the first time. For two words 100 lei. Boy who made the finding at that black lagoon 3, my opinion is that you should resign, I, as a woman, know more about mechanics than you.
Translation
Cel mai slab personal pe care l-am v zut b ie i tineri f r experienta, p cat de domnul care ne-a preluat c ci a fost tare in eleg tor i dr gu , dar cine mi-a ridicat ma ina pe elevator este un e ec total... De i eu tiam problemele ma inii cum ar fi : tamponul antibalans care ar avea cauciucul cr pat i trebuia inlocuit, burduful la planetara rupt , bucsile la bara stabilizatoare de inlocuit, NU MI-A SPUS NIMIC DIN ACESTE DEFECTE. Mi-a spus ca as avea probleme cu castea de direc ie i asta ma f cut sa merg din service in service, pana cand 4 service-uri la rand printre care i 2 prieteni mecanici au constatat exact defectele pe care le tiam deja, caseta de direc ie fiind IPL . Sa nu mai zic de faptul ca in momentul cand mi-a schimbat uleiul, cred ca b iatul cu o seara in urma a participat la o be ie pe cinste... Ma mir cum de a nimerit gaura la motor pt a pune uleiul... Practic am pl tit constatarea sa imi schimbe uleiul, i sa imi spuna de caseta de direc ie :))). Nu ca ma fac 100 de lei dar constatare la ma in o fac i eu mai bine, i de schimbat uleiul tiu i eu dar am zis hai domne sa o duc la service ca e ma ina noua i sa nu ma bag eu, dar REGRET enorm ca am dus ma ina la TOPCAR pt prima data. Pt doua vorbe 100 de lei.Baiatu care ai f cut constatarea la laguna aia 3 neagra, p rerea mea este sa i i dai demisia, mai multa mecanica tiu eu, ca femeie , decat tine.
5 helpful
★★★★★
May 1, 2024
Original
All my car problems were solved every time I went there, and the employees even helped me with other information I needed.
Translation
Toate problemele masinii mi-au fost rezolvate de fiecare data de cate ori am mers acolo, ba chiar angajatii m-au ajutat si cu alte informatii de care aveam nevoie.
★★★★★
Local Guide
May 1, 2024
Original
★★★★★
Local Guide
April 1, 2024
Original
professional
Translation
Profesionisti
★★★★★
Local Guide
March 1, 2024
Original
1 helpful
★★★★★
Local Guide
January 1, 2024
Original
★★★★★
Local Guide
January 1, 2024
Original
★
December 1, 2023
Original
I changed the clutch and they said that they also changed the bearing seal and the 500A fuse that powers the electric motor. I left with the left planetary gear loosened (it was held in 2 gangs), oil still flows from the gearbox, the bearing from the right front wheel started to rattle and after 1 week the car stopped starting because of the weak 500A fuse. Bad experience.
Translation
Am schimbat ambreiaj si au zis ca au mai schimbat i simeringul de la palier i siguran a de 500A care alimenteaz electromotor. Am plecat cu planetara stanga desf cuta (se inea in 2 ganguri) tot curge ulei pe la cutie a inceput sa huruie rulmentul de la roata fata dreapta iar la 1 s pt mana nu mai pornea masina din cauza siguran ei de 500A slaba. Experienta urat .
5 helpful
★★★★★
Local Guide
December 1, 2023
Original
A service that helps you when you need it. Professionals!
Translation
Un service care te ajuta atunci cand ai nevoie. Profesioni ti!
★
December 1, 2023
Original
I took the car to be repaired, on the recommendation of some acquaintances, initially to make a diagnosis to find out why the car is losing coolant. Apart from the problem of coolant loss, the car had absolutely no technical problems, only certain more worn components given the age of the car. As I considered that the service can be reliable (according to the recommendation), I decided to change several components (not broken, but worn, because the car is 10 years old, mentioning that the car parts were from the factory), asking the mechanics to do a more detailed diagnosis, and where they considered that it was necessary to change a part, to change it, and at my request to change the clutch disc as well, because we think it should be changed. When picking up the car from the service, after I was told that it is necessary to bleed the clutch for 48 hours (???), I had only unpleasant surprises. Shifting the gearbox into gear was extremely difficult, forced, and when I reported the problem, I was answered with well, why did you want to change the clutch?, and I was held responsible for a poor quality workmanship for which I paid money and time. I was told that the car needs to be driven for a while, and the clutch will work fine, so I started for home. When I started, I noticed that the cars air conditioning stopped working (it was working perfectly when I brought the car, mentioning, again, that the only problem was the loss of coolant - which was solved by changing a hose), so I returned to service the same day to find out what the problem was. When I returned, I was told that this is the problem of another working day, they are no longer staying over the schedule to see what the problem is. In the end, they put it back in service, and after an hour without any answer, I was told that it was a compressor problem and they didnt have an electrician at the service at that time, so they would call back the next day and want me announce when the car can be picked up. The next day my messages were ignored, and as a conclusion of the problem they told me the compressor is broken, we dont know if it was broken before or not, so we dont assume the costs. I dont know if this is the usual practice at this service, but it is certainly not acceptable for the staff to make fun of a customer for the money paid for a service. I came with a minor problem with the car, and I left with other problems that did not exist when the car was handed over, a train of nerves and a ton of wasted time. I do not recommend the service in any way, the lack of respect, the lack of quality of the work, the mockery by saying we are not responsible for this problem, how do we know if it was not damaged before? its just a sign of unprofessionalism.
Translation
Am dus masina la reparat, la recomandarea unor cunostinte, initial pentru a face un diagnostic pentru a afla de ce pierde masina lichid de racire. In afara problemei de pierdere a lichidului de racire, masina nu avea absolut nicio problema tehnica, doar anumite componente mai uzate date fiind varsta masinii. Cum am considerat ca service-ul poate fi de incredere (conform recomandarii) am decis schimbarea mai multor componente (nu stricate, ci uzate, deoarece masina are o vechime de 10 ani, mentionand ca piesele masinii erau din fabrica), rugand mecanicii sa faca o diagnosticare mai amanuntita, iar unde considerau ca era necesara schimbarea unei piese, sa se schimbe, iar la cererea mea sa schimbe si discul de ambreiaj, deoarece consideram ca trebuie schimbat. La ridicarea masinii din service, dupa ce mi s-a spus ca este necesara aerisirea ambreiajului 48 de ore (???), am avut parte doar de surprize neplacute. Intrarea in viteze la cutia de viteze se facea extrem de greu, fortat, iar in momentul in care am semnalat problema mi s-a raspuns cu pai si de ce ati vrut domne sa schimbati ambreiajul?, fiind eu tras la raspundere pentru o manopera de proasta calitate pentru care am platit bani si timp. Mi s-a pus ca masina trebuie rulata o perioada, iar ambreiajul va merge in regula, asa ca am pornit spre casa. Cand am pornit, am observat ca aerul conditionat al masinii nu mai functiona (functiona perfect cand am adus masina, mentionand, din nou, ca singura problema era pierderea lichidului de racire - care s-a solutionat prin schimbarea unui furtun), asa ca m-am intors la service in aceeasi zi pentru a afla care era problema. La intoarcere mi s-a reprosat ca aceasta este problema de alta zi de lucru, nu mai stau ei peste program sa vada care este problema. Pana la urma, au bagat-o inapoi in service, iar dupa o ora fara niciun raspuns mi s-a comunicat ca este o problema de compresor si nu au electrician la service in acel moment, asa ca vor reveni cu un apel urmatoarea zi si ma vor anunta cand poate fi ridicata masina. Urmatoarea zi mi-au fost ignorate mesajele, iar ca concluzie a problemei mi se spune compresorul este stricat, noi nu stim daca era stricat din inainte sau nu, asa ca nu ne asumam costurile. Nu stiu daca aceasta este practica obisnuita la acest service, dar cu siguranta nu este de acceptat ca personalul sa isi bata joc de un client pe banii platiti pe un serviciu. Am venit cu o problema minora la masina, si am plecat cu alte probleme care nu existau la predarea masinii, un car de nervi si o tona de timp pierdut. Nu recomand in niciun fel serviciul, lipsa de respect, lipsa calitatii lucrarii, bataia de joc prin a spune noi nu ne asumam aceasta problema, de unde sa stim daca nu era stricata din inainte? este doar semn de neprofesionalism.
8 helpful
★
Local Guide
December 1, 2023
Original
Lack of respect for customers, you come with a problem with the aim of solving it and leave with 10 other problems, which you would never have thought of. Unqualified, inexperienced staff. Considering the fact that it is located in Campina, you expected the prices to be decent, but you were shocked. The prices are above the average of the services in Bucharest (notice to those interested in the prices). However, not the price would be a problem (for me), but the multitude of problems you leave with when you pick up the car from the service and the lack of responsibility for the damage done!!! You feel like youre in kindergarten when you tell them that the car didnt have problem x - how do we know it didnt have the problem before? PURE AND SIMPLE - CHECK THE CAR AND NOTIFY THE CUSTOMER ABOUT WHAT PROBLEMS YOU REPORTED THAT THEY HAVE, SO THAT THEY ARE NOT HELD RESPONSIBLE AT THE MOMENT IN WHICH IT IS DRAWN TO YOUR ATTENTION THAT THAT PROBLEM DIDNT EXIST!!
Translation
Lipsa de respect fata de clien i, vii cu o problema cu scopul rezolv rii acesteia i pleci cu alte 10 probleme, la care nici nu te-ai fi gandit vreodat . Personal f r calificare, f r experien . Avand in vedere faptul ca este amplasat in Campina, te a teptai ca i preturile sa fie decente, insa ramai ocat. Preturile sunt peste media service-urilor din Bucure ti (aviz celor care interesa i de preturi). Totu i, nu pre ul ar fi o problema (pt mine), cat multitudinea de probleme cu care pleci in momentul in care ridici masina din servici i neasumarea stric ciunile efectuate!!! Te sim i ca la gr dini in momentul in care le transmi i ca masina nu a avut problema x - de unde tim noi ca nu a avut problema de dinainte? PUR I SIMPLU - VERIFICI MASINA SI NOTIFICI CLIENTUL IN LEG TUR CU CE PROBLEME AI SEMNALAT CA ARE, PT A NU FI TRAS LA R SPUNDERE IN MOMENTUL IN CARE I SE ATRAGE ATEN IA CA ACEA PROBLEMA NU A EXISTAT!!
9 helpful
★★★★
December 1, 2023
Original
★
Local Guide
December 1, 2023
Original
This happened in the fall of 2022. I went, I had a problem with the internal wear on the rear tires. When I lifted it on the lift, the gearbox was losing oil. They really didnt realize where it was flowing, but they noticed that I had a back flu and that they wouldnt be able to do the geometry. As a result, it was suggested to me to change all the joints on the back. I checked the car and where I changed the box, and at another service, and there was not even a problem with the rear wheel system. I did the geometry at AutoSoft in Bucharest on Aerogarii and the surprise was that the geometry could be done, and the joints are still fine. Since the fall and until now, I have driven about 15,000 km. I was actually reading things that here you are looking for a knot in your wallet and you change parts in vain, thats why I left this review. The wear problem was due to the wrong balancing of a vulcanization at the street corner, thats why I had internal wear. I mention that I put on winter tires afterwards and I did not have uneven wear.
Translation
Asta s-a intamplat in toamna anului 2022. Am mers, aveam o problema cu uzura interioara la anvelopele din spate. Cand am ridicat o pe elevator, pierdea cutia de viteze ulei. Intr-adevar nu si au dat seama, pe unde curgea, dar au constatat ca am gripat putea spate si ca nu vor putea face geometria. Drept urmare mi-a fost sugerat sa schimb toate articulatiile pe spate. Am verificat masina si unde am schimbat cutia, si la alt service, si nu s-a constat nici macar o problema la sistemul din spate al rotilor. Am facut geometria la AutoSoft in Bucuresti pe Aerogarii si surpriza a putut fi facuta geometria, iar articulatiile si acum stau bine. Din toamna si pana acum am rulat vreo 15.000 km. Chiar citeam lucruri ca aici iti cauta nod in papura si schimbi degeaba piese, de aceea am lasat acest review. Problema uzurii a fost din cauza echilibrarii gresite unei vulcanizari la colt de strada, de aceea aveam uzura interioara. Mentionez c-am pus anvelopele de iarna ulterior si n am avut uzura inegala.
6 helpful
★★★★
December 1, 2023
Original
★★★★★
Local Guide
December 1, 2023
Original
★
December 1, 2023
Original
I came for the flywheel and clutch. It wasnt cheap. A day after I got the car back I started hearing rattling noises from the exhaust. I went back to him after a week or so when I had time and told the manager who put the car on the lift and said the nuts were loose and it wasnt his fault, I went back home and checked. Thats how I found out that the mechanic didnt put back 2 bolts when he took the transmission out, it made me work all day to fix it and find it. matching screws I do not recommend: expensive, unprofessional and not responsible for his mechanics
Translation
Am venit pentru volanta i ambreiaj. Nu a fost ieftin. La o zi dup ce am primit ma ina inapoi am inceput s aud zgomote de zdranganit de la esapament. M-am intors la el dup o s pt man i ceva cand am avut timp i i-am spus managerului care a ridicat ma ina pe lift i a spus c piuli ele s-au sl bit i nu e vina lui, m-am intors acas si am verificat. Astfel am aflat c mecanicul nu a pus inapoi 2 uruburi cand a scos transmisia, m-a f cut s lucrez o zi intreag s o repar i s o g sesc. uruburi potrivite Nu recomand: scump, neprofesionist i nu r spunde pentru mecanicii lui
7 helpful
★★★★★
December 1, 2023
Original
Fair and efficient. BRAVOOO.
Translation
Corec i i eficien i. BRAVOOO.
★★★★★
Local Guide
December 1, 2023
Original
Professionals, very kind, ok prices
Translation
Profesioni ti, foarte amabili, preturi ok
★★★★★
Local Guide
December 1, 2023
Original
Special and professional people. Very pleased with the prompt service! I recommend!
★★★★★
Local Guide
December 1, 2023
Original
★★★★★
December 1, 2023
Original
Professionals
Translation
Profesioni ti
★
December 1, 2023
Original
I dont recommend a kk service, run away from this service, be careful, its not very expensive, although its expensive, but that didnt bother me. You go to them with a problem and they charge you more and in the end you wake up like the car is still broken, the experience is zero, they are not good for anything They only have beginner people
Translation
Un servici de kk nu recomand fugi i de acest service aten ie nu e vb de pre cu toate ca e scump dar asta pe mine nu ma deranjat. Te duci la ei cu o problema i ei i i baga mai multe i la urma te treze ti ca tot stricat e masina experienta zero nu sunt buni de nimic Au numai oameni incep tori
5 helpful