LowCost Rent a Car in Ca'n Pastilla

3.8
★★★★☆
(226 reviews)

Mejores precios de Mallorca en el negocio del alquiler de coches. Mejores condiciones( sin tarjeta de credito , sin deposito , sin franquicia) El autentico y original alquiler de coches LOWCOST en Espana desde 2011.

Working Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-6 PM
Friday 8 AM-6 PM
Saturday 8 AM-6 PM
Sunday 8 AM-6 PM

Location

Business Features

From the business
  • Identifies as women-owned
Accessibility
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
Crowd
  • LGBTQ+ friendly
  • Transgender safe space
Children
  • Discounts for kids
  • Family discount

Contact Information

+34 971 12 83 83 rentacar-lowcost.com

Address

Carrer de la Caravel*la, 14

07610 Ca'n Pastilla

Plus Code: GPMG+62 Ca'n Pastilla, Spain

Photo Gallery

Featured

Featured

By owner

By owner

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Exterior

Exterior

Street View & 360deg

Street View & 360deg

3.8
★★★★☆
226 reviews

Rating Distribution

5 stars
149 (65.9%)
4 stars
11 (4.9%)
3 stars
5 (2.2%)
2 stars
1 (0.4%)
1 star
60 (26.5%)

Most Mentioned

airport 51 franchise 10 fiat 500 10 economy 10 review 9 beach 8 web page 6 fiat panda 6 return 5 respect 5
Featured Review
July 4, 2024
Original

You can not return car before your time , because is big deal for the company , we return car before our time , they got really nasty and dirty , not recommending this company ,

Featured Review
December 2, 2023
Original

Nothing but a scam! You make a prepaid reservation on their website 3 months in advance, for the whole stay on the island. You book a hotel an hour's drive from the airport. Everything is confirmed by e-mail and telephone. But once in the office, there is a surprise waiting for you. A mandatory surcharge for airport transfer (+30 Euro each way). Justification: in the meantime, the conditions and their working hours have changed. Due to an objection that subsequent changes cannot affect earlier agreements, they refuse to fulfill the contract and drive you back to the airport. I always buy a full insurance option with zero excess, and I thought it would protect me from possible problems or arguments. And I never had any issue with renting a car before and after this. Before I booked and made the payment, I checked the google reviews. Someone described similar situation before, but I thought this must have been a single case and why it should reoccur as there was a lot of positive feedback too. So, if you like to gamble, take your chances, but you risk having Lowcost Rent a Car ruin your vacation.

2 found this helpful
Featured Review
★★★
October 13, 2023
Original

There is no real issue with them, price is low compared to the rest, it's simple and quick, you get a car, but getting a 2004 Lancia Musa instead of "Fiat Tipo or similar" feels weird. The AC was weak, going over 110 kph was wavy and the steering had a strange feedback. If you wanna have safe time on the road just go with the renowned companies with higher price.

Review photo
Featured Review
★★★★★
September 9, 2022
Original

The team at LowCost rental were amazing! Communication and booking were made with ease and the attention once we landed at Mallorca was great. We hired three cars which made our stay a lot more convenient. This has been the best car rental experience. A special thanks to Ramon who dealt with the admin side of our booking, very helpful and informative and also Juan who was the one transporting us to and from the airport, we had a great laugh with him. No need to spend your cash on bigger companies, if you want the whole experience please book with LowCost. I'll certainly be doing it when I return. Vamos!!

3 found this helpful
Featured Review
★★★★★
May 25, 2022
Original

We had a very good experience with Lowcost! Super friendly staff, no extra or hidden costs, very clean and decent car, exactly the way we booked it. It is not located at the airport so it's better to take transport service with them as the bus is EUR5 per person. Take a look at the opening hours because they close during siesta time. We forgot about it but ended up having a drink on the beach while waiting until they were open again so it was a good way to start the holidays anyway :)

4 found this helpful
Featured Review
★★★★★
April 24, 2022
Original

Had a car for 5 days with pickup from the airport (the car rental is not located directly on the airport, but they have the pickup service). Very satisfied with the service. Maybe there is the opportunity to improve the website and communication, but it is just a matter of convenience for non-spanish speaking customers. Overall just a very nice experience. thanx!

2 found this helpful
Featured Review
★★★★★
April 21, 2022
Original

Absolutely perfect service. The best price for car rental during the Easter. Pick up on airport was really quick, driver was super nice and funny, at the rental everything was prepared for us, they also gave us the holder for telephone and one child booster seat for free. During our 5day rental we have issue with car battery when we were on Es Trenc beach. It was on Easter Monday in the afternoon and despite this fact the assistance was really fast, they came in an hour, changed the battery and we were able to continue with our trip. Will surely recommend to my friends.

2 found this helpful
Featured Review
★★★★★
August 17, 2021
Original

The best. Every place I went to said you have to book the day before. Until I came here. Sorted me a (new) car within 5 minutes. Cheap, full tank of fuel ready to go. No extra costs. Honest and friendly.

Review photo
1 found this helpful
Local Guide November 2, 2024
Original
September 2, 2024
Original
Very unpleasant telephone service. Disrespect. When I asked if I could leave the car at the airport due to having a night flight, they spoke to me in a derogatory tone, I apologized for the inconvenience and they hung up on me even though the website says that queries can be made and there are extra services. He also told me that if I was Ukrainian or Polish then everything was clear it is a lack of respect since my nationality has nothing to do with his service. If they dont want to answer by phone then dont put the number.
Translation
Atencion telefonica muy desagradable. Falta de respeto. Al consultar si podria dejar el coche en el aeropuerto al tener un vuelo nocturno me hablaron con un tono despectivo, pedi disculpas por las molestias y me colgaron el telefono aunque en la pagina web pone que se pueden realizar consultas y hay servicios extras. Ademas me dijo que si era ucraniana o polaca entonces estaba todo claro es una falta de respeto ya que mi nacionalidad no tiene nada que ver con su servicio. Si no quieren atender por telefono entonces que no pongan el numero.
July 2, 2024
Original
Very very poor
★★★★
Local Guide June 2, 2024
Original
★★★★★
April 2, 2024
Original
Quite satisfied and happy with this company. The service and attention of 10. In front of the Paseo Maritimo. Everything very fast and above all, without surprises. Without a doubt, we will repeat again. We went during Easter 2024
Translation
Bastante satisfechos y contentos con esta empresa. El servicio y atencion de 10. Frente al paseo Maritimo. Todo muy rapido y sobretodo, sin sorpresas . Sin duda, volveremos a repetir. Fuimos en semana santa 2024
1 helpful
★★
Local Guide February 2, 2024
Original
No issues with the rent itself other than the misleading online Booking. The web page offers you as a choosable extra the franchise exception and the road assistance; well, when you complete the process without selecting them, they send you an e-mail where it is told that these are not extras anymore but the way I avoid paying a NON REFUNDABLE deposit (in very case of more than 3 times the cost of the complete rent), not anymore a franchise understood as usual in other rental companies. Please consider the cost of these two extras as an extra cost per day when doing the comparison since they are not optional but mandatory at the time of picking the car. They charge you 5 for card payments to the office but they gave us an extra driver for free as a goodwill gesture. In response to the reply: 1 - In my original review, as you can see, price is not one of the motivations. What is the fact of forcing me to contract the excess exemption and roadside assistance, presenting this as an extra at the time of making the reservation via the website (anyone can see it on your own website) and becoming a mandatory payment alternatively to a damage coverage payment of 590 NON-REFUNDABLE as you explained to us at the store and it does not appear anywhere on the website (again, anyone can see it on the website) 2 - It was your employee who told us that there was normally a charge for it, maybe it was another misunderstanding 3 - I had the information once the first online payment was made in an email that was sent to me in which it cleverly no longer speaks of deductible, but of damage coverage without specifying whether it is refundable or not (we clarified that in the location) in which we are asked to confirm that we agree, without specifying if we do not agree, neither the process, nor what happens to the amount already paid through PayPal. Fortunately I am quite satisfied both with my physique and internally; Certainly, the lack of education that you expose both in this response and in the phone call this Sunday morning says more about you. that of this ex-client. All the best!!
Translation
No issues with the rent itself other than the misleading online Booking. The web page offers you as a choosable extra the franchise exception and the road assistance; well, when you complete the process without selecting them, they send you an e-mail where it is told that these are not extras anymore but the way yo avoid paying a NON REFUNDABLE deposit (in muy case of more than 3 times the cost of the complete rent), not anymore a franchise understood as usual in other rental companies. Please consider the cost of these two extras as an extra cost per day when doing the comparison since they are not opcional but mandatory at the time of picking the car. They charges you 5 for card payments a the office but they gave us an extra driver for free as a goodwill gesture. En respuesta a la replica: 1 - En mi resena original, como puedes apreciar, el precio no es ninguna de las motivaciones. Lo es el hecho de obligarseme a contratar la exencion de franquicia y la asistencia en carretera presentandose este como un extra al momento de hacer la reserva via web (cualquiera puede verlo en vuestra propia web) y pasar a ser un pago obligatorio alternativamente a un pago cubierta de danos de 590 NO REEMBOLSABLE como nos explicasteis en el local y no aparece en ninguna parte en la pagina web (otra vez, cualquiera puede verlo en la web) 2 - Fue tu empleado el que nos dijo que normalmente se cobraba por ello, igual se trato de otro malentendido 3 - Dispuse de la informacion una vez hecho el primer pago online en un email que se me mando en el que habilmente ya no se habla de franquicia, sino de cubierta de danos sin especificar si es reembolsable o no (eso lo aclaramos en el local) en el que se nos pide que confirmemos que estamos de acuerdo, sin tampoco especificar en caso de no estarlo ni el proceso, ni que ocurre con la cantidad ya pagada a traves de PayPal. Afortunadamente estoy bastante satisfecho tanto con mi fisico como interiormente; ciertamente, las falta de educacion que expones tanto en esta respuesta como en la llamada de telefono de esta manana de domingo dicen mas de vd. que de este ex-cliente. Un saludo!!
6 helpful
★★★★★
December 2, 2023
Original
Excellent services, very affordable prices and recommended
Translation
Exelentes servicios precios muy accesibles y recomendable
★★★★★
December 2, 2023
Original
Excellent structure, excellent prices, no deductible or guarantee, complete insurance coverage, courteous staff.
Translation
Ottima struttura, prezzi ottimi, nessuna franchigia o garanzia, copertura assicurativa completa ,personale cortese.
★★★
Local Guide December 2, 2023
Original
★★★★★
December 2, 2023
Original
Very good value for money! Car rented for 3 days during our stay and nothing to say, everything went well. The car is not new but does the job and is perfectly functional. Certainly a much better value for money than the airport rental companies and really easy if you stay nearby.
Translation
Tres bon rapport qualite/prix ! Voiture louee pour 3 jours durant notre sejour et rien a dire, tout c est bien passe. La voiture n est pas de premier age mais fait le travail, et est parfaitement fonctionnelle. Surement un bien meilleur rapport /qualite prix que les loueurs de l aeroport et vraiment facile si vous logez pas loin.
★★★★★
Local Guide December 2, 2023
Original
Very kind and friendly treatment, the car and the right price
Translation
Trato muy amable y simpaticos,el coche y el precio correcto
2 helpful
★★★★★
December 2, 2023
Original
No problem, plain and simple. As for the price, I have no comparison, but I think you get a lot for the money. Was close to the hotel which was also a good thing.
★★★★★
December 2, 2023
Original
December 2, 2023
Original
Rude, aggressive and arrogant. Beware! Evidenced by response to negative comments. Will never use again.
2 helpful
★★★★★
December 2, 2023
Original
Everything perfect, from the communication before arriving in Palma, to the car in perfect condition that was given to us. Everything transparent, we didnt have any kind of problem. Advise!
Translation
Tutto perfetto, dalla comunicazione prima di arrivare a Palma, alla macchina in perfette condizioni che ci e stata data. Tutto trasparente, non abbiamo avuto alcun tipo di problema. Consiglio!
December 2, 2023
Original
Rude and tourist hating.
1 helpful
★★★★★
Local Guide December 2, 2023
Original
Highly recommended, minimum requirements to rent a car, no surprises, the staff was very friendly at all times, I felt very calm with them, the car was very good, no problem at all, I would repeat without hesitation and I recommend it to explore the island without worries .
Translation
Muy recomendable, requisitos minimos para alquilar un coche, sin sorpresas, el personal muy amable en todo momento, me he sentido muy tranquila con ellos, el coche muy bien, sin problema ninguno, repetiria sin dudarlo y lo recomiendo para recorrer la isla sin preocupaciones.
★★★★★
Local Guide December 2, 2023
Original
I recommend the rental for 2 days, I paid 108 euros for a Fiat 500 panda, it was 98 eur, all with insurance and no deposit. Nice service, highly recommend :)
Translation
Polecam wypo yczalnie za 2 dni zap aci em 108 euro za Fiata 500 panda by a za 98 e wszystko z ubezpieczeniem i bez depozytu. Mi a obs uga, gor co polecam :)

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