Ujibike Benicassim in Benicassim

3.7
★★★★☆
(171 reviews)

Tienda especializada en la Venta de bicis nuevas y de segunda mano, alquiler bicicletas y accesorios y Taller especializado en reparacion bicicletas. Financiacion hasta 36 meses sin intereses. Bicis de todas las categorias: E-bike , Mtb , Carretera, Paseo. Marcas: Ghost, Haibike,Lapierre, Kross, Lithium, wilier, Megamo, conors,..... Whatsapp: 622 775 488

Working Hours

Monday 9 AM-2 PM , 5-7 PM
Tuesday 9 AM-2 PM , 5-7 PM
Wednesday 9 AM-2 PM , 5-7 PM
Thursday 9 AM-2 PM , 5-7 PM
Friday 9 AM-2 PM , 5-7 PM
Saturday 9 AM-2 PM , 5-7 PM
Sunday 9 AM-2 PM , 5-7 PM

Location

Business Features

Service options
  • Delivery
  • In-store pick-up
  • In-store shopping
  • On-site services
  • Same-day delivery
Accessibility
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
Activities
  • Bicycle hire
Amenities
  • Wi-Fi
  • Wi-Fi
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards
Parking
  • Free of charge street parking

Contact Information

+34 964 78 52 16 ujibike.com

Address

C. Evian les Bains, 19

12560 Benicassim

Plus Code: 3326+F4 Benicassim, Spain

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3.7
★★★★☆
171 reviews

Rating Distribution

5 stars
107 (62.6%)
4 stars
9 (5.3%)
3 stars
3 (1.8%)
2 stars
6 (3.5%)
1 star
46 (26.9%)

Most Mentioned

prices 30 rental agreement 18 electric bikes 14 workshop 8 sales contract 6 stars 6 respirator 3 education 3 consultation 3 GHOST 2
Featured Review
★★★★★
October 6, 2024
Original

Good service and bikes. Rented a road bike for a week in October

Review photo
Review photo
Featured Review
★★★★★
June 16, 2024
Original

Rented a great full suspension MTB for the day, and they actually had an XXL frame that worked for my height. Maurece was friendly, spoke great english, and went the extra mile to get the bike ready. Will be back again when I am (hopefully) back in Benicassim next year!

Featured Review
★★★★★
May 3, 2024
Original

Great bike rental spot! The bikes were in great condition, the staff was friendly and helpful, and the prices were totally reasonable. Very convenient location to explore the area. Highly recommended.

1 found this helpful
Featured Review
★★★★★
February 24, 2024
Original

What a great bike shop and rental company. I hired from another for a day first....mistake as the bike was badly prepared, incorrect tyre pressure, bike was too small for me, etc.... Morris at UjiBije was soooo helpful. He gave me a Lapierre bike that was brand new and well prepped. It cost less than PS12 for the full day. I had a great time. Morris speaks perfect English. Great times....see you next February!!

Featured Review
October 23, 2023
Original

Worst customer service I've ever seen! Today I walked through the store to the counter in the back to ask a question about something I wanted to purchase. The one employee saw me come in, dialed a number on his phone, and spent the next 2 minutes talking to someone. After the call he kept his head down typing something on his phone for a minute. I thought maybe he needed to write down whatever he was talked about, but then he dialed another number and started to talk with someone else. This was over 3 minutes of me standing 6 feet in front of him without him acknowledging me in any manner. As soon as he started the second call I just turned and walked out, never to return to this store.

Featured Review
★★★★★
August 10, 2023
Original

I have used these guys several times in the past couple of years and they are always helpful and knowledgeable. Today I suffered a second puncture in the same tyre after changing the tube, while out on a long ride and called in to see if they could help. I could see my tyres (after 5 years of constant use) needed replacing. Even though they were clearly very busy they took on the job and had me back on the road with two new tyres and tubes within 2 hours of dropping the bike into the store. I also received excellent advice on the pro's and cons of electric bikes and scooters while I was waiting. Great service thanks.

Featured Review
★★★★★
June 26, 2023
Original

Excellent service, great selection of bikes to hire or purchase. Knowledgeable staff and good prices.

Featured Review
★★★★★
October 12, 2020
Original

Took 2 bikes in for service. Male and female hybrids. Came out in top rate condition. So much smoother and easier to ride. I realised there was an issue with male bike but not female bike. Wife is now not telling me she cannot cycle as her bike has improved so much. Great service and has got us both enjoying cycling again. Great value also and will be booking both bikes in for service same time next year.

3 found this helpful
★★★★★
Local Guide November 27, 2024
Original
So, I can only recommend Ujibike! I had bad luck with my bike and went to the workshop there. We quickly came to an agreement and I bought a new Hibike. I have to thank Maurice for the good advice and the great offer. Oh yes, my old bike they took it in payment. Joachim Seeger
Translation
Also,ich kann Ujibike nur empfehlen! Ich hatt Pech mit meinem Rad und bin dort zur Wekstatt gefahren .Schnell sind wir uns einig geworden und ich habe mir ein neues Hibike gekauft .Da muss ich mich bei Maurice fur die gute Beratung und das fahre Angebot bedanken.Ach ja,mein altes Rad haben sie in Zahlung genommen. Joachim Seeger
November 1, 2024
Original
To avoid I brought a Voile rim, they gave me a quote on the fly and took me for an emir. 1 week later to get it back took almost 10 minutes to find it and the job wasnt done. I think theyre clowns
Translation
A eviter Jai apporte une jante Voilee ils mont fait un devis a la volee mont pris pour un emir. 1 semaine apres pour la recuperer ont mis pres de 10 minutes pour la retrouver et le travail netait pas fait. Je crois que cest des clowns
★★★★★
October 1, 2024
Original
Bikes in good condition, very friendly staff, I highly recommend
Translation
Velos en bon etat personnel tres sympathique je recommande fortement
★★★★★
October 1, 2024
Original
Perfect for renting bikes at a good price, quality, quickly and flexibly to return them after 24 hours. Perfect for walking along the greenway and different routes
★★★★★
October 1, 2024
Original
★★★★★
October 1, 2024
Original
September 1, 2024
Original
We go in to repair a problem and we leave without solving it and with added problems. Not recommended.
Translation
Entremos a reparar un problema y salimos sin solucionarlo y con problemas anadidos. No recomendable.
★★
September 1, 2024
Original
I went to this shop to change the chain and rear brake disc on my bike, and the experience was really disappointing. When I went to pick up my bike, I realized that it was full of stains, which shows a total lack of care and professionalism. Also, to my surprise, the rear brake now barely brakes, which poses a risk to my safety. Not only did they not do a good job, but now my bike is in worse condition than before. I do not recommend this store if you are looking for quality service and care for your bicycle.
Translation
Fui a esta tienda para hacer un cambio de cadena y de disco de frenos trasero en mi bicicleta, y la experiencia ha sido realmente decepcionante. Cuando fui a recoger mi bici, me di cuenta de que estaba llena de manchas, lo cual muestra una total falta de cuidado y profesionalismo. Ademas, para mi sorpresa, el freno trasero ahora apenas frena, lo que representa un riesgo para mi seguridad. No solo no hicieron un buen trabajo, sino que ahora mi bici esta en peores condiciones que antes. No recomiendo esta tienda si buscas un servicio de calidad y cuidado para tu bicicleta.
1 helpful
★★★★★
August 1, 2024
Original
Good and fast service
Translation
Buen servicio y rapido
★★★★★
August 1, 2024
Original
Excellent service and treatment, I went on a Saturday afternoon and they attended to me immediately, solving the breakdown without having to leave the bicycle.
★★★★★
August 1, 2024
Original
Very good service. To recommend. We rented 2 bikes in very good condition.
Translation
Tres bon service. A recommander. Nous avons loue 2 velos en tres bon etat.
★★★★★
Local Guide July 1, 2024
Original
We came with the idea of an electric touring bike, they gave us ideas and then we found one that they didnt work on. He didnt care and asked us for it from one day to the next. We are very happy with the way you serve and the speed. In just a few details you can find a person who wants to work, serve and be such a good seller Thank you and I recommend it to anyone who politely goes to a store like this
Translation
Llegamos con la idea de una bici electrica de paseo ,.nos dio ideas y despues encontramos una que ellos no trabajaban No le importo y nos la pidio de un dia para otro Estamos muy contentos por su forma de atender y la rapidez En pocos datos se puede encontrar una persona con ganas de trabajar, atender y ser Tan buen vendedor Gracias y lo recomiendo a todo aquel que con educacion se dirija a una tienda como esta
★★★★★
June 1, 2024
Original
Very professional and fast mechanical service, I will repeat without a doubt, and they also had bikes on offer at very interesting prices. I will consult them when I have to change my bike.
Translation
Servicio muy profesional y rapido de mecanica repetire sin duda ademas tenian bicis de oferta a precios muy interesantes les consultare cuando tenga que cambiar de bici .
★★★★★
Local Guide June 1, 2024
Original
Very good service, I left my bike for repair and on the same day they had it repaired, they have a very large exhibition with all types of bicycles for sale and rent, my next bicycle purchase will surely be here.
Translation
Muy buena atencion, deje mi bici para un arreglo y en el mismo dia la tenian reparada, tienen una exposicion muy grande con todo tipo de bicicletas para venta como para alquilar, mi proxima compra de bicicleta seguro que sera aqui.
★★★★★
June 1, 2024
Original
Great service. Very competent advice. Courteous and helpful. When we had a flat tire, it was repaired immediately. We bought two great bikes there. And are very satisfied. All in all, highly recommended. We have never had such a service in Germany before.
Translation
Super Service. Sehr kompetente Beratung. Zuvorkommend und hilfsbereit. Als wir einen platten Reifen hatten, wurde dieser sofort repariert. Wir haben zwei tolle Fahrrader dort gekauft. Und sind sehr zufrieden. Alles in Allem sehr empfehlenswert. Solch einen Service haben wir bisher in Deutschland nicht gehabt.
★★★★★
May 1, 2024
Original
Excellent service. Open on a holiday until 8pm, which allowed me to enjoy a magnificent rental bike for 4 days at a very reasonable price. Very good service and attention. Highly recommended.
Translation
Excelente servicio. Abierto un dia festivo hasta las 20h, lo que me permitio disfrutar de una magnifica bici de alquiler durante 4 dias con un precio muy razonable. Servicio y atencion muy buenos. Muy recomendable.
★★★★★
April 1, 2024
Original
We rented two adult bikes and one childs bike on a Sunday, and they were very good, very friendly and the bikes were very new, we will repeat for sure.
Translation
Nosotros alquilamos dos bicis de adulto y otra de nino un domingo , y muy bien , muy amables y las bicis muy nuevas , repetiremos seguro
★★★★★
April 1, 2024
Original
They always give me a solution to any proposal on wheels. Great deal
Translation
Siempre me dan solucion a cualquier propuesta sobre ruedas. Genial trato
★★★★★
April 1, 2024
Original
★★★★★
April 1, 2024
Original
Always good treatment and professionals I always take it for maintenance and it is perfect
★★★★★
April 1, 2024
Original
Good service and very friendly people!!
Translation
Buen servicio y gente muy amable!!
★★★★★
Local Guide March 1, 2024
Original
I stopped en route because of a noise that was bothering me and they resolved it in 5 minutes. Excellent service. Very grateful for the willingness to help!! Thank you
Translation
He parado en ruta por un ruidillo que me estaba fastidiando y me lo han resuelto en 5 minutos.Trato excelente.Muy agradecido por la predisposicion a ayudar!! Gracias
★★★★★
March 1, 2024
Original
Great place for a workshop and bike rental. Open even on weekends and holidays
Translation
Gran sitio para taller y alquiler de bicis . Abre incluso los fines de semana y festivos
1 helpful
★★★★★
March 1, 2024
Original
Very professional treatment, great workshop service
Translation
Trato muy profesional, gran servicio de taller
1 helpful
★★★★★
Local Guide March 1, 2024
Original
Great place to rent bikes. Experts in their field. Excellent professional treatment
Translation
Formidable lugar para alquiler de bicis . Expertos en lo suyo . Excelente trato profesional
1 helpful
★★★★★
March 1, 2024
Original
Very good treatment, very professional. We have a couple of bicycles and we have enjoyed them very much. I left mine to be fixed in the meantime and they returned it to me like new. We will repeat. Highly recommended.
Translation
Muy buen trato, muy profesionales. Hemos un par de bicicletas y las hemos disfrutado mucho. He dejado la mia a arreglar mientras y me la han devuelto como nueva. Repetiremos. Muy recomendable.
1 helpful
★★★★★
February 1, 2024
Original
Good job by these guys!!
Translation
Buen trabajo el de estos chicos !!
3 helpful
★★★★★
February 1, 2024
Original
Very good service and open every day, and very good customer service.
Translation
Muy buen servicio y abierto todos los dias, y muy buen trato con el cliente.
1 helpful
February 1, 2024
Original
Terrible store, terrible service
Translation
Pesima tienda pesimo servicio
2 helpful
★★★★★
February 1, 2024
Original
Excellent treatment, very good quality-price ratio and good technical service. They also have high-end rental electric bikes.
Translation
Trato excelente, muy buena relacion precio calidad y buen servicio tecnico. Ademas tienen bicis electricas de alquiler de gama alta.
2 helpful
★★★★★
February 1, 2024
Original
Great service, they solved my mechanical problem immediately. Thank you so much
Translation
El servicio genial, me resolvieron un problema mecanico de manera inmediata. Muchas gracias
2 helpful
★★★★★
January 1, 2024
Original
Phenomenal attention. We decided to rent 2 electric bikes. It was our first experience with this type of bike, he answered all our questions and recommended routes to do in the surrounding area. Professionalism and kindness. They have very good bikes to rent. We loved the experience. Highly recommended.
Translation
Fenomenal atencion. Nos decidimos a alquilar 2 bicis electricas. Era nuestra primera experiencia con este tipo de bici, respondio todas nuestras dudas y nos recomendo rutas para hacer por los alrededores. Profesionalidad y amabilidad. Tienen muy buenas bicis para alquilar. Nos encanto la experiencia. Muy recomendable.
★★★★★
January 1, 2024
Original
Very happy with the bike rental service We repeat
3 helpful
★★★★★
Local Guide January 1, 2024
Original
Simply professionals
Translation
Simplemente profesionales
3 helpful
★★★★★
January 1, 2024
Original
Very good service, warm welcome and neat equipment! I highly recommend this store!
2 helpful
December 1, 2023
Original
December 1, 2023
Original
to flee !! 2 of the 5 electric scooters were discharged in 5 km!!
Translation
a fuir !! 2 des 5 trottinettes electriques etaient dechargees en 5 km !!
Local Guide December 1, 2023
Original
Now I understand peoples comments where they said they were treated incorrectly. A regrettable treatment towards the customer, luckily there are two more bicycle shops in Benicassim. I went to your establishment to repair my bicycle, not to treat me as if I didnt know about one and argue. Luckily I have more education than you. LUCKY, you already have one more client speaking badly about your business.
Translation
Ahora entiendo los comentarios de la gente en los que decian que habian recibido un trato incorrecto. Un trato hacia el cliente lamentable, suerte que en Benicassim hay dos tiendas mas de bicicletas. Fui a su establecimiento a reparar mi bicicleta, no a que me trate como si no me enterase de una y discutir. Por suerte tengo mas educacion que usted. SUERTE, ya tiene un cliente mas hablando mal de su negocio.
★★★★★
Local Guide December 1, 2023
Original
They have been very kind. We have rented two touring bikes, they have a practically new fleet. Very comfortable and easy to handle.
Translation
Han sido muy amables. Hemos alquilado dos bicis de paseo, tienen una flota practicamente nueva. Muy comodas y faciles de manejar.