ENERGY BIKE in Benicassim

4.0
★★★★☆
(112 reviews)

Working Hours

Monday 9:30 AM-1:30 PM , 5-8 PM
Tuesday 9:30 AM-1:30 PM , 5-8 PM
Wednesday 9:30 AM-1:30 PM , 5-8 PM
Thursday 9:30 AM-1:30 PM , 5:30-8 PM
Friday 9:30 AM-1:30 PM , 5-8 PM
Saturday Closed
Sunday Closed

Location

Business Features

Accessibility
  • Wheelchair-accessible entrance

Contact Information

+34 633 14 25 67

Address

Carrer Albeniz, 21

12560 Benicassim

Plus Code: 3326+G8 Benicassim, Spain

Photo Gallery

Featured

Featured

Videos

Videos

Exterior

Exterior

Latest

Latest

4.0
★★★★☆
112 reviews

Rating Distribution

5 stars
73 (65.2%)
4 stars
11 (9.8%)
3 stars
4 (3.6%)
2 stars
3 (2.7%)
1 star
21 (18.8%)

Most Mentioned

priced 14 state 8 e-bikes 8 workshop 6 mechanic 5 helmets 5 warranty 3 repair 3 needs 3 march 2
Featured Review
★★★★★
January 29, 2024
Original

Very helpful, supplied inner tubes for me to replace a blowout in my wife's cycle. We returned later to buy spare inner tubes for me and to see if they could replace a seat post. All sorted whilst we waited with a little help from Google translate. Very reasonable cost and great service.

Featured Review
★★★
October 14, 2023
Original

So, so. Rented bikes for a day in October. Bikes ok, attention from the employees bad. A bit more attention, like adjusting the saddle or helmets would for sure have let to a one star increase.

Review photo
1 found this helpful
Featured Review
★★★★★
September 27, 2023
Original

Needing an extra inner tube for my bicycle, I arrived just as they were closing. I don't know the name of the gentleman that helped me, but he was more than willing to take some extra time to make sure that not only did I get what I needed, he also helped point out some repairs that need to be done. Although I don't speak very good Spanish I was made to feel welcomed and and met with kindness. Thank you so much Energy Bike! I'll see you soon for those repairs.

Review photo
Featured Review
★★★★★
February 17, 2023
Original

More expensive than I thought but clean, friendly, efficient and a great experience.

Featured Review
★★★★★
August 11, 2022
Original

Great service, went the extra mile and pumped up my bike tyres as well as renting two others. Would definitely recommend! Will be back again :)

1 found this helpful
Featured Review
★★★★★
July 19, 2022
Original

Rented E-bikes for the day (9:30am-8pm). Staff was very friendly and helped set us up with the bikes in less than 5 minutes. They gave us directions and suggestions on where to go. Helmets were included as well.

1 found this helpful
Featured Review
★★★★★
May 15, 2022
Original

We had a great bike trip to Orpesa. Beautifull views! The host of the bike shop was very friendly and helpfull! Would definetely recommend!

Featured Review
★★★★★
November 21, 2019
Original

We wanted to buy a dog cart .....The owner could not have been more helpful. Great service, reasonably priced can't fault the store or its owners. Thanks!

★★★★★
November 1, 2024
Original
Excellent, very professional and exquisite treatment. They changed my bicycle chain without having to leave it in a few minutes and they left it looking great.
Translation
Excelente,muy profesional y un trato exquisito.Me han cambiado la cadena de la bicicleta sin necesidad de dejarla en unos pocos minutos y me la han dejado estupendamente.
★★★★★
Local Guide September 1, 2024
Original
Great work and treatment, just what I was looking for and even more so considering that I come from very far away, thank you
Translation
Un trabajo y trato estupendo, justo lo que buscaba y mas teniendo en cuenta que vengo desde muy lejos, gracias
September 1, 2024
Original
Terrible attention from a man in the workshop or the manager. On the other hand, the girls attention was very good. Want to leave.
★★★★★
Local Guide September 1, 2024
Original
Friendly staff, I rented 2 mechanical bikes for a week it cost me 80, and the deposit of 100 will be returned, be careful mechanical bike a little heavy and hard because of the solid tires, next time I will take with electric assistance
Translation
Personnel accueillant, jai loue 2 velos mecaniques pour une semaine cela ma coute 80 , et la caution de 100 va mettre restituee, attention velo mecaniques un peu lourd et dure a cause des pneu pleins , la prochaine fois je prendrais avec assistance electrique
★★★★★
August 1, 2024
Original
I took my bicycle because the gears were jumping, they told me that in 2 days they would give me the estimate and then they would fix it. After 10 days without a response, I went in person and they told me that I could throw the bicycle away. Instead, in another workshop in the same town they fixed it without a problem and with much better treatment. I DO NOT RECOMMEND ANYONE GOING TO ENERGY BIKE
Translation
Lleve mi bicicleta porque saltaban las marchas, me dijeron que en 2 dias me pasaban el presupuesto y luego la arreglaban. Despues de 10 dias sin q contestasen fui personalmente y me dijeron q la bicicleta la podia tirar. En lugar de eso en otro taller del mismo pueblo me la arreglaron sin problema y con un trato mucho mejor. NO RECOMIENDO A NADIE IR A ENERGY BIKE
★★★
August 1, 2024
Original
★★★★
Local Guide August 1, 2024
Original
Bicycle rental company
Translation
Empresa de alquiler de bicicletas
★★★★★
July 1, 2024
Original
Excellent service as well as maximum quality of parts. The staff is attentive and even though it is almost summer and they have the store full, they have repaired my bike before the date they had given me. By far the best bike shop in Benicassim
Translation
Servicio excelente asi como maxima calidad de las piezas. El personal atento y aunque sea casi verano y tengan la tienda a tope La reparacion de la bici me la han hecho antes de la fecha que me habia dado. De lejos, la mejor tienda de bicis de Benicassim
Local Guide July 1, 2024
Original
I explained that I was coming from a distance and he said the bike would be there tomorrow. I went to look for her and the place was closed, she had gone to a wedding and her bike was not fixed. Irresponsible and plays with peoples time. I had my cell phone to notify. Definitely sad
Translation
Explique que venia de lejos y dijo la bici estara para manana. Fui a buscarla y el local estaba cerrado, se habia ido a una boda y la bici sin arreglar. Irresponsable y juega con el tiempo de la gente. Tenia mi movil para avisar. Definitivamente penoso
June 1, 2024
Original
Unprofessional treatment, in my case I took a bicycle under warranty and in the process I asked for the brake pads to be changed, which was not within the warranty and I was going to pay for it. Well, they tell me that the bike is ready (after a month and a half) and I pay the bill... Well, what I paid was the repair that was under warranty because they didnt change the pads, they just adjusted them a little and at 2 weeks I was left without brakes For me a complete scam Im not your client? I dont even want to be. I took a bicycle from a friend, and what I have said is true. We didnt go back to claim the brake pads because my friend doesnt want to go back there either.
Translation
Trato poco profesional, en mi caso lleve una bicicleta en garantia y de paso pedi que me cambiasen las pastillas de freno que no estaba dentro de la garantia y lo iba a pagar yo. Pues me dicen que ya esta la bicicleta a punto (despues de mes y medio) y pago la cuenta... Pues lo que pague fue el arreglo que estaba en garantia porque las pastillas no las cambiaron, solo las ajustaron un poco y a las 2 semanas ya me quede sin frenos Para mi un timo en toda regla No soy cliente suyo? Ni lo quiero ser. Yo lleve una bicicleta de un amigo, y lo que he contado es cierto. No volvimos a reclamar las pastillas de freno porque mi amigo tampoco quiere volver alli
1 helpful
★★★★
Local Guide June 1, 2024
Original
★★★★★
Local Guide February 1, 2024
Original
The best service and customer care I recommend ENERGY BIKE to everyone.
Translation
El mejor servicio y atencion al cliente Recomiendo ENERGY BIKE a todos.
★★★★★
Local Guide February 1, 2024
Original
Very nice and fast workshop service
Translation
Muy agradable y servicio rapido de taller
★★★★★
December 1, 2023
Original
We have rented 7 bikes (5 MTB and 2 touring, none with pedal assistance) for the weekend. Everything was perfect, the bikes were wonderful and the service was unbeatable. We will repeat, without a doubt.
Translation
Hemos alquilado 7 bicis (5 mtb y 2 de paseo, ninguna con asistencia al pedaleo) el fin de semana. Todo perfecto, las bicis de maravilla y el trato inmejorable. Repetiremos, sin duda.
1 helpful
★★★★★
December 1, 2023
Original
Vam llogar una bici electrica i una de muntanya normal per un dia. El personal de la botiga es molt amable. Es un punt de sortida molt bo per iniciar la via verda. Vam tenir un problema tecnic que ens va complicar la tornada i lequip de Energy Bike ens va tractar molt be al tornar i ho va solucionar molt empaticament, son bona gent!
1 helpful
★★★★★
December 1, 2023
Original
The treatment, and selfless professionalism, has had a very positive impact on us on a trip from Galicia to participate in a test. They managed the repair of a complicated breakdown in record time. Our sincere thanks
Translation
El trato, y profesionalidad desinteresada, nos ha impactado muy positivamente en un viaje desde Galicia para participar en una prueba. Nos gestionaron la reparacion de una averia complicada en un tiempo record. Nuestro agradecimiento sincero
1 helpful
★★★★★
Local Guide December 1, 2023
Original
Extraordinary attention, the front axle through bolt broke the day before Epic, and they called 4 stores to get the bolt, and they didnt win anything. Fantastic mechanic
Translation
Atencion extraordinaria, se rompio tornillo pasante eje delantero el dia anterior marcha Epic, , y llamaron a 4 tiendas para conseguir el tornillo, y ellos no ganaron nada. Fantastico el mecanico
1 helpful
★★★★★
December 1, 2023
Original
Great, we will repeat!
Translation
Genial, repetiremos!
★★★★★
Local Guide December 1, 2023
Original
Great service, unbeatable price quality and good mechanics. You can not ask for more.
Translation
Atencion estupenda, calidad precio inmejorable y buenos mecanicos. No se puede pedir mas.
1 helpful
★★★★★
Local Guide December 1, 2023
Original
★★★★★
December 1, 2023
Original
The boy who wears it is charming. I had a little problem with my bike and he solved it in no time. Good service, fast and very friendly
Translation
El chico que lo lleva es un encanto. Tuve un problemilla con mi bici y en un momento me lo soluciono. Buen servicio, rapido y muy amable
1 helpful
★★★★★
December 1, 2023
Original
Excellent treatment from the staff. I had a problem with the bike axle and the mechanic spent more than an hour trying to find a solution for me. Thanks a million
Translation
Trato excelente del personal.Tuve un problema con el eje de la bici y el mecanico estuvo mas de una hora molestandose en buscarme la solucion.Millones de gracias
1 helpful
Local Guide December 1, 2023
Original
Correct attention, they have no idea about mechanics, they are very bad mechanics, they wanted to change the hub of the bike without need for the modest amount of about 400. In another store they have replaced the chain that was broken and spliced, for 40. Here they charged me 35 for doing nothing and wasting my time.
Translation
Atencion correcta, mecanica no tienen ni idea, son muy malos mecanicos, querian cambiar la pina de la bici sin necesidad por la modica cantidad de unos 400 . En otra tienda han cambiado la cadena que estaba rota y empalmada, por 40 . Aqui me cobraron 35 por no hacer nada y hacerme perder el tiempo.
★★★★★
December 1, 2023
Original
Fantastic bike and a lot of professionalism. Satisfied.
1 helpful
★★★★★
Local Guide December 1, 2023
Original
Local Guide December 1, 2023
Original
I took an Urbanbiker Sydney ebike purchased there with a valid warranty for repair because the rear wheel motor was not working well. They changed it and, after a few months, the screws had fallen off and the wheel was stuck. The reason? They assembled an incorrect engine, different from the original, as confirmed to me by Kibike and Ibem, two serious workshops in Valencia city. Because of this experience I do not recommend this workshop
Translation
Lleve a reparar una ebike Urbanbiker Sydney comprada alli con garantia en vigor porque el motor de la rueda trasera no funcionaba bien. Se lo cambiaron y, despues de pocos meses, se le habian caido los tornillos y la rueda estaba encallada. El motivo? Montaron un motor incorrecto, diferente del original, tal como me confirmaron en Kibike e Ibem, dos talleres serios de Valencia ciudad. Por esta experiencia no recomiendo este taller
★★★★★
Local Guide December 1, 2023
Original
The best rental store in Benicasim. New bicycles, in perfect condition and very very economical (same price as competitors in the area who have dilapidated bicycles). I rented a bicycle to do the Camino de Santiago and everything was easy. They left me spare tubes and a rack for the saddlebags. 10/10
Translation
La mejor tienda de alquiler de benicasim. Bicicletas nuevas, en perfecto estado y muy muy economicas (mismo precio que competidores de la zona que tienen bicicletas destartaladas). Alquile una bicicleta para hacer el camino de Santiago y todo fueron facilidades. Me dejaron camaras de repuesto y parrilla para las alforjas. 10/10
1 helpful
★★★★★
December 1, 2023
Original
★★★★★
December 1, 2023
Original
Good bicycles with unbeatable workshop service. Jaume always solves my mechanical problems quickly.
Translation
Buenas bicicletas con un servicio de taller inmejorable. Jaume siempre me solventa los problemas mecanicos rapido.
1 helpful
★★★★★
December 1, 2023
Original
Good afternoon, I want to recommend this bicycle sales and technical service place, for the experience that today is difficult to get in a place where the attention and advice of a boy named Jaime attended me very attentively from the first moment. I made a purchase of a bicycle adapted to my needs without paying attention to the offers offered by large stores as well as the internet, which thank goodness I did not pay attention to the difference of 100, in this bicycle store I have technical service, advice, guarantee and a replacement bike as if that were not enough. The truth is that I am very happy and grateful to have found this bicycle store that of course has met my expectations, so without further ado contact Jaime and you will be sure to have a bike adjusted to your needs, and I recommend ignoring the mediocre offers that appear on the internet because I tell you that I will not change 100 for everything that this great bicycle store offers me
Translation
Buenas tardes quiero recomendar este lugar de ventas y servicio tecnico de bicicletas, por la experiencia que hoy dia es dificil conseguir en lugar donde la atencion y asesoramiento de un chico llamado Jaime me atendio desde el primer momento muy atentamente. Realice una compra de una bicicleta adaptada a mis necesidades sin hacer caso a las ofertas que me ofrecian las grandes superficies asi como internet que menos mal no hice caso por la diferencia de 100 , en esta tienda de bicicletas tengo servicio tecnico, asesoramiento, garantia y bici de sustitucion por si no fuera poco. La verdad que estoy muy contento y agradecido de haber dado con esta tienda de bicicletas que por supuesto ha cumplido con mis expectativas, asi que sin mas comunicaros con Jaime y estaran seguros de tener una bici ajustada a vuestras necesidades, y recomiendo no hacer caso de las ofertas mediocres que aparecen en internet porque bien os digo que no cambio 100 por todo lo que me ofrece esta tienda genial de bicicletas
★★★★★
Local Guide December 1, 2023
Original
Very good place to rent MTB, the best in Oropesa and Benicasim without a doubt and the cheapest
Translation
Muy buen sitio para alquilar MTB, las mejores de Oropesa y Benicasim sin duda y las mas baratas