SIXT Rent a Car Barcelona Downtown in Barcelona
4.1
★★★★☆
(586 reviews)
Aviso importante: Debido a que nuestra oficina esta en obras, las recogidas de los vehiculos seran realizadas en nuestra sucursal ubicada en la estacion Barcelona-Sants.
Working Hours
Monday
8 AM-8 PM
Tuesday
8 AM-8 PM
Wednesday
8 AM-8 PM
Thursday
8 AM-8 PM
Friday
8 AM-8 PM
Saturday
8 AM-3:30 PM
Sunday
8 AM-3:30 PM
Location
Business Features
Accessibility
- Wheelchair-accessible entrance
Contact Information
+34 871 18 01 92 sixt.esAddress
Carrer d'Arago, 54
08015 Barcelona
Plus Code: 95J2+MC Barcelona, Spain
Photo Gallery
Featured
Exterior
Luxury car
Inside
Street View & 360deg
Latest
By owner
4.1
★★★★☆
586 reviews
Rating Distribution
5 stars
374 (63.8%)
4 stars
86 (14.7%)
3 stars
21 (3.6%)
2 stars
23 (3.9%)
1 star
82 (14.0%)
Most Mentioned
offices
31
insurance
27
rental agreement
21
parking lot
18
phone
14
pick up
10
invoice
8
delivery
8
property damage
5
efficient
5
Featured Review
★★★★★
October 27, 2024
Original
Absolutely first classes customer service!!!! Outstanding, the staff went above and beyond to get my phone connected at pickup. Would highly recommended
Featured Review
★
October 6, 2024
Original
They simply don't have ANY car, even though they confirmed a reservation
Featured Review
★★★★★
August 31, 2024
Original
Special thanks to Adria , I gave 5 stars because he is a very helpful person .once again thanks a lot Adria.
Featured Review
★★★★★
June 15, 2024
Original
Rented a car in June , the agent Ariadna was very friendly and helpful. Car was clean and very new . Have been renting from Sixt for few years and didn't encounter any problem ......yet .
Featured Review
★
April 14, 2024
Original
Be Very Careful with this location of SIXT. When I returned my car they tried to say I had made damage on it. Thankfully I had taken a full high quality video of the entire car when picking up and dropping off. Make sure to use 2 phones to video date and time of pick up. They didn't even apologize after proving them in error. Caveat Emptor
4 found this helpful
Featured Review
★★★★★
March 4, 2024
Original
Second time renting from SIXT in Barcelona and I'll never use another car rental! My agent Jonathan was fantastic and he made the process super easy! He also spoke perfect English (which was a plus because my Spanish isn't very strong). Dropping off the car was also painless and another agent happily helped me check out. Thank you SIXT! :)
1 found this helpful
Featured Review
★★★★★
December 6, 2023
Original
I rented a car to drive from downtown Barcelona to Montserrat. Because I did all the reservation online I was simply a few minutes in the store to sign off, collect keys, and get the car. The staff were very friendly. It's an easy location to get to. It also has very easy drop off. You just park the car in the garage and drop the keys into their collection box.
Featured Review
★★★★★
October 13, 2023
Original
Easy pick up at the station and was clearly instructed about their parking lot (Central Parking Barcelona) which is a block away. Got an upgrade from reserved M-Benz C class to Audi Q5 for being a platinum member. Even though we waited 20 minutes in the garage for the car shipped from another station, the lady in the garage was nice enough to help me file a complaint and Sixt gave me a $20 discount from the invoice not just saying. The Audi Q5 was nice and return was easy. Just be mindful of the entrance on the other side (C. de Valencia, 70) if you return after operation hours.
1 found this helpful
★★★★★
December 1, 2024
Original
★★★★★
November 17, 2024
Original
I want to express my sincere thanks to Mariem for her incredible help with my recent car reservation. It literally saved my day! From the first moment, his professionalism and speed stood out. He knew how to handle the situation fluidly and effectively, anticipating my needs without me having to ask him. Having tried several agencies, I can say without a doubt that I have never received such personalized and efficient service before. Mariem made sure everything was perfectly resolved, with impeccable follow-up. Thanks to her, the reservation was not only easy, but also very pleasant. I highly recommend working with her. If you are looking for top-notch customer service, Mariem is the person you need!
Translation
Quiero expresar mi mas sincero agradecimiento a Mariem por su increible ayuda en mi reciente reserva de coche. !Literalmente me salvo el dia! Desde el primer momento, su profesionalismo y su rapidez se destacaron. Supo manejar la situacion de manera fluida y eficaz, anticipandose a mis necesidades sin que tuviera que pedirselo. Habiendo probado varias agencias, puedo decir sin ninguna duda que nunca antes habia recibido un servicio tan personalizado y eficiente. Mariem se aseguro de que todo estuviera perfectamente resuelto, con un seguimiento impecable. Gracias a ella, la reserva fue no solo facil, sino tambien muy agradable. Recomiendo encarecidamente trabajar con ella. Si buscas un servicio al cliente de primer nivel, !Mariem es la persona que necesitas!
★★★★★
Local Guide
November 17, 2024
Original
★★★★★
November 10, 2024
Original
★
November 1, 2024
Original
9-10-24 The manager, Gonzalez, treated me in a cocky and aggressive manner. Very surprising. They did not have the range of cars that they advertised on the internet. Unbearable heat in the offices. Pending filing a formal complaint to headquarters,
Translation
9-10-24 El encargado, Gonzalez me trato de forma chulesca y agresiva. Muy sorprendente. No tenian la gama de coches que anunciaban en internet. Calor insoportable en las oficinas. Pendiente de presentar una queja formal a las oficinas centrales,
1 helpful
★★★★★
Local Guide
November 1, 2024
Original
★★★★
Local Guide
November 1, 2024
Original
★★★★★
Local Guide
November 1, 2024
Original
★★★★★
November 1, 2024
Original
★
Local Guide
October 1, 2024
Original
★★★★★
October 1, 2024
Original
★
October 1, 2024
Original
Joke I returned the car spotless on time and they charged me EUR 144 more!
1 helpful
★★★★★
Local Guide
October 1, 2024
Original
★
October 1, 2024
Original
Dont rent a car here! Me and my friend had not taken out insurance. The The next day we received an email that we had damaged several points while this was impossible (e.g. the tailgate while we had not even used it). Unfortunately, we did not take any photos when we returned the car. They didnt tell us to do this either. If they see the opportunity to scam you they will do so, so beware! Dirty scammers.
Translation
Huur hier geen auto! Ik en mijn vriend hadden geen verzekering erbij genomen. De volgende dag kregen we een mail dat we meerdere schadepunten hebben gereden terwijl dit onmogelijk was (bijv de achterklep terwijl we deze niet eens gebruikt hadden). Wij hadden geen foto s gemaakt toen we de auto hadden ingeleverd helaas. Ze hadden ook niet gezegd dat we dit moesten doen. Als ze de kans zien om je op te lichten zullen ze dit doen dus pas op! Vuile oplichters.
1 helpful
★★★★★
Local Guide
October 1, 2024
Original
★★★★★
October 1, 2024
Original
★★★★★
October 1, 2024
Original
Good customer service, well located garage and very clean car
Translation
Buena atencion al publico, garaje bien ubicado y coche muy limpio
★
October 1, 2024
Original
Even though the people in the office are friendly, I cannot recommend this company in any way. I have a Motorcycle subscription with them with the maximum coverage they offered at the time I contracted it, and after a tire puncture at the end of its useful life, they intend to charge 224 by inflating the invoice with management costs. Shameful. UPDATE 09/30: The breakdown of the invoice is as follows: 150.30 for a Falken Wildpeak 265/70 17 Tire 31 Labor 14 Others 29 management fees The motorcycle is a Seat Mo, and the tire on the invoice is a car tire. Let everyone take their own conclusions.
Translation
A pesar de que la gente de la oficina son amables, no puedo recomendar de ningun modo esta compania. Tengo una suscripcion de Moto con ellos con la maxima cobertura que ofrecian en el momento que la contrate, y despues de un pinchazo en una rueda al final de su vida util, pretenden cobrar 224 inflando la factura con costes de gestion. Vergonzoso. ACTUALIZACION 30/09: El desglose de la factura es el siguiente: 150,30 por un Neumatico Falken Wildpeak 265 / 70 17 31 Mano de Obra 14 Otros 29 gastos de gestion La moto es una Seat Mo, y el neumatico de la factura es de coche. Que cada uno tome sus conclusiones.
1 helpful
★★★★
Local Guide
September 1, 2024
Original
★★★★★
September 1, 2024
Original
★★★★★
Local Guide
September 1, 2024
Original
Very good experience
Translation
Muy buena experiencia
★★★★★
September 1, 2024
Original
★★★★★
September 1, 2024
Original
★★★★★
September 1, 2024
Original
★★★★★
September 1, 2024
Original
Friendly staff, smooth pick up.
★
Local Guide
August 1, 2024
Original
★★★★★
August 1, 2024
Original
★★★★★
August 1, 2024
Original
Excellent car rental place, with friendly staff, they explain and attend to your needs in terms of delivery points, the vehicle you require according to your needs, etc.. and you can leave the car in another city, in my case it was in Barcelona. where I rented it and final delivery point Madrid
Translation
Excelente lugar de renta de autos, con personal amable , te explican y atienden tus necesidades en cuanto a puntos de entrega, del vehiculo q requieres de acuerdo a tus necesidades etc .. y puedes dejar el auto en otra ciudad en mi caso fue en Barcelona donde lo alquile y punto de entrega final Madrid
★★★★★
July 1, 2024
Original
Excellent treatment and service from Ariadna. Super satisfied. I have had some questions about the vehicle to be able to change from Diesel to Gasoline in a Sixt+ subscription, and they have not given me any problems, only solutions! This is how it is a pleasure to deal with companies.
Translation
Un trato y servicio excelente por parte de Ariadna. Super satisfecho. He tenido alguna duda sobre el vehiculo para poder cambiar de Diesel a Gasolina en una suscripcion Sixt+ , y no me han puesto ninguna pega, solo soluciones! Asi da gusto tratar con las empresas.
★★★★★
April 1, 2024
Original
The perfect car. Miss Ariadnas attention very correct and kind.
★★★★★
April 1, 2024
Original
Excellent service with very comfortable vehicles. I usually get good deals and the rental process is simple and without surprises.
Translation
Excelente servicio con vehiculos muy confortables. Suelo conseguir buenas ofertas y el proceso de alquiler es sencillo y sin sorpresas.
★
March 1, 2024
Original
Scammers!! Avoid them at all costs. I rented a car for 542 , they ended up charging me 780 at the final receipt. No one to talk to. We returned the car spotless, with a full tank of gas.
1 helpful
★★★★★
Local Guide
March 1, 2024
Original
Very good experience, I had a disagreement with them, but in the end they gave me a solution
Translation
Muy buena experiencia, tuve una discrepancia con ellos, pero al final me dieron una solucion
★★★★★
March 1, 2024
Original
★
February 1, 2024
Original
Do not rent. Be careful with them
Translation
No alquilar. Cuidado con ellos
★★
February 1, 2024
Original
In the advertising and at the time of collecting the vehicle everything was fine. But when delivering ready, the client does not matter. I asked for fuel information from a guy who didnt look at me for 15 minutes even though he was in the office. Then he told me that the manager was not there and that he was on more important things, literally thats what he said. Then the manager arrived and explained to me in a reproachful way that I had to fill it completely. Of course, I just wanted information about precisely that, I dont think anyone can remember those details. Anyway, beyond that is the contrast between advertising and collection and how they treat people when they have already paid. Im not sure I would rent from this company again.
Translation
En la publicidad y al momento de la recogida del vehiculo todo estaba bien. Pero al entregar ya listo, el cliente no importa. Pedi informacion sobre el combustible a un sujeto que no me miro en 15 minutos a pesar de que estaba en la oficina. Luego me dijo que la encargada no estaba y que el estaba en cosas mas importantes, literal asi lo dijo. Luego llego la encargada y me explico en modo de reproche que debia llenarlo totalmente,. Por supuesto, solo queria informacion sobre eso precisamente, creo que nadie puede recodar esos detalles. En fin, mas alla de eso es el contraste entre la publicidad y la recogida y como tratan a las personas cuando ya ha pagado. No estoy seguro de volver a rentar en esta compania.
1 helpful
★
Local Guide
February 1, 2024
Original
I rented an Audi Q7 through Sixt because they are (almost) the only ones that offer a ski rack rental service. When I picked up the car at the Sixt Eixample agency, they had not installed the ski racks and the person who gave me the car told me that he didnt know how to do it but that it was easy, and the truth is, since I have magnetic ski racks, I said I would do it at home. When placing the ski racks at home I realized that it was impossible since the roof of the Audi was made of glass! I didnt have time to go back to the agency so we had no choice but to leave the 2 pairs of skis at home (with 5 in the car with suitcases, there was no room inside the car). In addition to the inconvenience of not taking our skis, we had to rent them at the destination. 10 days ago I sent an email to the company to explain the facts and they still have not responded. A lack of professionalism and a real shame given the price of the rental.
Translation
Alquile un Audi Q7 a traves de Sixt porque son (casi) los unicos que ofrecen el servicio de alquiler de portaesquis. Cuando recogi el coche en la agencia Sixt Eixample, no habian colocado los portaesquis y la persona que me entrego el coche me comento que no sabia hacerlo pero que era facil, y la verdad siendo portaesquis imantados dije que lo haria en casa. Al colocar los portaesquis en casa me di cuenta que era imposible ya que el techo del Audi era de cristal! No me daba tiempo de volver a la agencia asi que no tuvimos mas remedio que dejar las 2 pares de esquis en casa (siendo 5 en el coche con maletas no habia sitio dentro del coche). Ademas del inconveniente de no llevarnos nuestros esquis tuvimos que alquilarlos en destino. Hace 10 dias envie un mail a la compania para explicar los hechos y todavia no me han respondido. Un falta de profesionalidad y una verdadera verguenza dado el precio del alquiler.
1 helpful
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